From 123-CBT Computer Based Training
Advanced Six Sigma The Define Phase of DMAIC 

...ero-defect product or process. In this advanced course of implementing
Six Sigma, you will use the concepts of Six Sigma and apply them to an organization. You will identify problems, customer requirements, and tools to address the problem and increase customer satisfaction. This course will help the learner begin to identify customer needs and wants by:
Obtaining a basic understanding of the
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Six Sigma Managing Six Sigma Projects 

...ged in the quality initiative. Finally, it offers help on implementing
Six Sigma and on some leadership strategies for project champions. Learn To Identify effective management support strategies. Identify roles required for successful organizational change. Identify the advantages of the statistical
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Six Sigma Six Sigma Essentials 

In
Six Sigma:
Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality
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