Instructor Led Improve Training - Training Resources

Oracle BI Suite EE 10g R3 Build Repositories ...uery processing a Model partitions and fragments to improve application performance and usability a Use variables to streamline administrative tasks and modify metadata content dynamically a Set up security to authenticate users and assign appropriate permissions and privileges a Apply cache management techniques to maintain and enhance query performance a Set up  more...

Six Sigma Training Six Sigma stands for six standard deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process. Six Sigma methodologies improve any existing business process by Continually optimizing the process by reducing variation to increase the  more...

Time Management Seminar This one-day seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved. You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency! Only 299. 00 pp. Book Now! Call 020 7025 4700 This seminar is a must if you  more...

Executive PA Seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management  more...

Six Sigma Green Belt ...uantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and statistical software package Program Outline Define and Measurement Tools a Project Charter a Six Sigma Strategy & Metrics a Process Mapping & Capability a Business Metrics & Voice of the Customer (VOC) a Descriptive Statistics &  more...

Personal Impact Course This Public one-day Personal Impact Course is a day devoted to understanding how all of us impact on others. Personal Impact is an intensive course that includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want.  more...

Personal Impact Skills Training This Public one-day Personal Impact Course is a day devoted to understanding how all of us impact on others. Personal Impact is an intensive course that includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want.  more...

Training the Conflict Management Trainer Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...

Singing Lessons & Alexander Technique. London Brighton & Hove BN ...nied by delicate Alexander Technique hands-on guidance to improve posture, poise and vocal placement. Please see below for an article and link on Alexander Technique & Voice. Pitch & volume. Using simple scales to smoothly lower and raise the pitch of your voice whilst maintaining awareness of posture and alignment. Exercises for making a smooth transition from quieter to louder and back  more...

Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique) ...nied by delicate Alexander Technique hands-on guidance to improve posture, poise and vocal placement. Please see below for an article and link on Alexander Technique & Voice. Pitch & volume. Using simple scales to smoothly lower and raise the pitch of your voice whilst maintaining awareness of posture and alignment. Exercises for making a smooth transition from quieter to louder and back  more...

Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009 ...ease and less effort? Increase your personal presence? Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and clarity. Body language: using posture, gesture and personal space with increasing impact. Reading and building rapport  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 18th October 11 - 4. 30pm. 75 pounds (or 150  more...

Confidence Tricks CONFIDENCE TRICKS... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Reliable confidence is based on the repeated practice of surprisingly simple procedures Please enquire for upcoming course dates. Alan Mars has taught Alexander Technique and presentation skills within many top British and international companies (including:  more...

Beyond Customer Satisfaction To Customer Value Course Description: This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace. Course Objectives: Upon completion of this program, you will be able to: Outline the Value of Customer Service & Satisfaction Draft a personal Vision  more...

Lean Six Sigma Yellow Belt Training ...amiliarity with the overall process and the basic process improvement tools. It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process improvement methods applied within a Six Sigma framework, including basic Statistical Process Control Charts. The Yellow Belt is needed to gather data,  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor  more...

CONFIDENCE TRICKS CONFIDENCE TRICKS Reliable confidence is based on the repeated practice of surprisingly simple procedures... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. 16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE Contact & Bookings: alan.mars yahoo.co.uk 07930 323 057 01273 747 289 To secure a place on a course  more...

Mistake Proofing ... provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material respecting his concepts, and added additional ideas to further the learning experience. Mistake Proofing is a fundamental part of Continuous Improvement when process meets product. Defects, errors and  more...

Process Mapping ... flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map  more...

Introduction to MS Powerpoint ...e a presentation from scratch. You will: - Learn how to improve the format of your text as well. - Get to grips with importing and manipulating graphics. - Use the Powerpoint drawing tools. - Use the chart and table design tools. - Acquire tips to make your presentation visually stimulating. - Learn how PowerPoint is used in a live presentation. Delegates that have their on presentations  more...

VB Access ...ho want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Access is essential, or completion of our Advanced MS Access course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with procedures and functions understanding  more...

VB Excel ...ho want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Excel is essential, or completion of our 2 day Adavnced MS Excel course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with procedures and functions understanding  more...

Securing the Future Securing the Future This programme focuses on the abilities of managers to respond effectively to meet the demands of the future business environment. Each managera s inseparable relationship with strategy, decision-making, responsibility, creativity and time usage is explored in the context of organizational responsiveness. Throughout each seminar, delegates learn to connect the long-term  more...

NGH, USA Certifed Professional Hypnotism Certification Course This course is suitable for health care professionals, health and well being professionals, psychologists, counselors, social workers, HR Managers, physiotherapists, teachers, trainers, nurses, consultants, therapists, Physicians and those seeking a career change. Both courses are structured in a way to ensure success for every student. Tutorials and internship oppportunities are also available.  more...

AT&T Certificate for Call Center Team Leaders ...r people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let us help you make that investment with Educational Services, designed to improve the skills and a professional capabilities of your Contact Center and agents. Here s a five days solution that will instantly improve your Team Leader performance. The  more...

Quality calibration and call monitoring ...improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call Monitoring program with the coaching process.  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Time Management ...e before you run out of work. This program is designed to improve your time management skills so you can work more effectively and make better use of your time. Key Learning Objective and Outcomes: By the end of this programme, participants will have been able to: Understand meaning /value /importance of time. Set SMART action goals. Analyze his / her time effectively.  more...

Workforce management As contact centers become more complex, the importance of having the right staff and supporting resources in the right places at the right time becomes ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or  more...

Effective Meeting Skills Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Conduct a productive, motivating meeting. Improve meeting quality and stay on agenda. Review key issues and ideas for effective implementation. Target Audience: Supervisors, project managers, and anyone else who conducts meetings at work  more...

Presentation ...in the big competitive world. This program is designed to improve your presentation skills to get things done! Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Learn presentation techniques and preparation. Identify the structure of the presentation. Use visual aids in presentations Establish rapport and maintain  more...

Customer Relationship Management For any business, successful Customer Relationship Management navigation is becoming increasingly important in todaya s competitive business world. Customer expectations are always increasing, and business services must increase along with these expectations. CRM is the method through which businesses can connect with their customers and therefore serve them better. Businesses with successful CRM  more...

AT&T College of Call Center Excellence For Agents The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve  more...

Communication Skills Program ...d carefully in order to speak in an effective way, how to improve your communication skills and how to create a well communicating team which can benefit your organization. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: - Understand the communication definition and the importance of communication Skills. - Identify the  more...

Starting and Maintaining IVs - Nursing Certification ...ave been out of clinical practice for a while and want to improve and enhance their IV skills. Divided into 14 home study hours followed by 16 classroom hours, the course consists of both theory and actual practice sessions. Subjects covered include: fluid and electrolyte balance, blood transfusion therapy, hyperalimentation, IV medication administration (including dosage calculations) and the  more...

Prevention of Medical Errors for RNs and LPNs Course Overview Today, more people in the United States die from medical errors than from motor vehicle accidents, breast cancer or AIDS. While not all adverse patient outcomes are due to medical error, medical errors represent adverse outcomes that are preventable with our current state of medical knowledge. It is therefore imperative that all healthcare professionals recognize the factors  more...

"Stress Free" Advanced Cardiac Life Support (ACLS) ...t of hospital. The goal of the ACLS provider course is to improve the quality of care provided to the adult victim of a cardiac arrest or other cardiopulmonary emergency. The manner in which Nursing Unlimited encourages and helps adult learners to achieve this objective has remained unchanged. What have changed are the treatment guidelines and the course materials, as well as the course agenda.  more...

Assertive Communication for Women ...e to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work. "I wanted to find out more about my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives" "This course provided a good breakdown of what it means to be  more...

Remote People Management ...nts a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange. This is a practical and intensive half-day seminar that will  more...

Training for Trainers ...d for anyone who is new to training, or who would like to improve their confidence and skills in this area. "I learnt far more than I expected as it gave me a lot to reflect on and think about" "The facilitator made it interesting and covered all of the subjects in a real and applicable /relevant way." "I just wanted to say that I really enjoyed the course and that the rest of the team here  more...

Report Writing ... better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. It is particularly recommended for anyone  more...

Presentation and Public Speaking ...f their organisation, and/or for anyone who would like to improve their skills and confidence in this area. "A very practical course with opportunity for practice and feedback" "I came away having learnt a great deal about how I come across and how to improve on my delivery of presentations" "I started off dreading speaking in public, but the course has really helped me to see how I can  more...

Minute Taking Minute taking is an essential skill in the workplace today, and good quality minute taking is an asset in great demand. Many people struggle with minute taking simply because they have not been given the tools and confidence to do it. And yet, there is often pressure on the minute-taker to get it right - to produce a clear and concise document that serves as an official record. This course will  more...

Managing your Manager ...oing as well as can be expected, there is always room for improved communication and co-operation - and this course will definitely show you how to improve the way you work together "This was a fantastic course I had never really thought about my responsibility in making my relationship with my manager work. Thanks " "A really useful day... I have come away feeling so much more positive and  more...

Managing Poor Performance ... for new or aspiring managers, or those who would like to improve their confidence and ability to deal professionally and effectively with poor performance. "This was the most difficult part of my job, so the course has really helped me to focus on what's important and how to achieve a win/win outcome". "This was so helpful I have been avoiding dealing with problems for fear of confrontation  more...

Winning Over Stubborn Clients If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.  more...

Adobe Photoshop CS3 Extended - Two Day Bespoke Training Course ...ctor graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. In this two day bespoke course in Adobe Photoshop CS3, you will learn the areas  more...

Adobe CS4 Design Combo - Three Day Essentials introduction training ...s, using colour and transparency, and adjusting images to improve their quality/ suitability for their intended publication. Adobe Illustrator CS4 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety  more...

Adobe Photoshop CS4 Advanced ...toshop users skills to explore more advanced features and improve workflows. In this course, delegates will work with advanced image handling tools and features available in Adobe Photoshop. Upon successful completion of this course delegates will be able to: -Produce advanced face retouching & manipulation techniques -Use colour in Photoshop effectively -Maximise the potential of  more...

Adobe Photoshop CS4 - Two Day Introduction ...ctor graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If youa re serious about working in the creative industries, ita s no exaggeration to say that you must know this application. In this two day beginnersa course in Adobe Photoshop CS4, you will learn  more...

Advanced Presentation Skills Workshop Are Presentations important in your organization to be noticed amongst colleagues, management and customers? Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven? "Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management  more...

Quality Assurance and Management Participants will be trained to gain: * An understanding of the basic quality concepts. * The ability to use quality tools for data analysis. * Knowledge of alternative quality measures. * The ability to use quality measurement and control tools. * The ability to identify quality improvement opportunities. * Knowledge of quality assurance and management systems. * The  more...

Balanced Scorecards ...k on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced Scorecard has become established management best practice for many of the worlda s leading businesses. We can conveniently think of BSC as consisting of 10 steps. * Clarify the vision. * Develop business unit. * Eliminate non strategic investments.  more...

Customer Service Excellence A course designed for front office personnel and all staff dealing with customers to improve their ability to achieve customer satisfaction. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.  more...

Leadership Development Team Building ... Familiarize with the Employee performance management. Improve the leadership and self and others motivational skills. Familiarize participants with better method for managing people. Identify motivation difficulties and assist managers and employees to conduct it. Highlight the differences between Leadership & Management styles. Help organization staff in developing leadership  more...

Knowledge Management ...hips with others with effective leadership style * Improved Intra/ Inter Departmental Communication * Lead with spirit of team in your enterprises * Be more knowledgeable about your leadership style & how to convert knowledge * Apply flexibility in various leadership situations to increase trust and loyalty * Learn how motivate and lead others to improve their  more...

Human Resources Management This course is designed for all managers who relay on their personnel performance to improve their ability to achieve customer satisfaction and their business goals. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.  more...

ISO 9001-2000 Quality Management Systems and Implementation The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.  more...

Value Stream Mapping ...on or between organizations and identifying and planning improvements. In this course, you will learn how to effectively identify and eliminate waste and sources of waste in your organization. Participants in the class will work through a case example. They will create a current state map, analyze the current state map, and create a lean future state. Participants will also be  more...

Avoid Toxic Communication Becoming a More Skilled Communicator This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home. This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.  more...

Adobe Photoshop CS3 Extended - One Day Bespoke Training Course ...ctor graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. In this one day bespoke course in Adobe Photoshop CS3, you will learn the areas of  more...

Adobe Photoshop CS3 - Two Day Introduction Training Course ...ctor graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. In this two day beginners course in Adobe Photoshop CS3, you will learn the basics  more...

Adobe Photoshop CS3 - One Day Introduction Training Course ...ctor graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. In this one day beginners course in Adobe Photoshop CS3, you will learn the basics  more...

SmartStorming 101 Basic Training This 1-day training program is ideal for introducing your group to the fundamentals of SmartStorming ideation technology. It provides an overview of the breakthrough SmartStorming process and its principles. Participants learn how the 6-Step SmartStorming Structure will dramatically improve ideation session flow and outcomes. They also experience first-hand how the programa s basic tools and  more...

LMI Catalyst Club ...improve when people make effective changes. The LMI Process focuses on people... their values, self- esteem, confidence levels, leadership beliefs, and motivation. This proven process of positive behavior change can be measured and results are guaranteed. Organization Time Management Empowerment Communication Goal Setting Scheduling Managing Interruptions Personal Time By  more...

Identifying Training Needs and Evaluating Training - Training and Development Use appropriate methods to identify training needs. Analyze and sort the data as a result of a TNA. Define the various evaluation levels and write instructional learning objectives linked to each level. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs and  more...

Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing Improve margins and keep more profit. Prioritize their efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Improve human capital utilization. Identify, evaluate and prioritize opportunities for business and relationship development.  more...

Advanced Business and Financial Modeling Using Excel - Finance and Accounting Improve their modeling skills using excel 2007. Boost productivity by practicing hands-on advanced Excel tools. Become skilled at VBA and MACROS to automate and manage tasks efficiently. Develop dynamic and interactive business models. Enhance business reporting and charting skills.  more...

Corporate Governance Transparency and Accountability - Finance and Accounting Demystify the fundamental significance of corporate governance. Understand corporate governance structures and risk management policies. Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors. Put into operations new strategies to improve their corporate performance. Learn and apply corporate governance best practices.  more...

Improving Productivity through Quality and Cost Reduction - Quality and Productivity ...improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality improvement techniques in order to  more...

Materials Management Development Program - Materials Management Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers  more...

Retail Management - Sales and Marketing By the end of the program, participants will be able to: Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop successful sales plans to grow store profitability. Ensure a positive shopping experience. Use proper merchandising and promotional strategies to improve sales performance and customer loyalty.  more...

Advanced Purchasing and Cost Saving Techniques - Dubai By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.  more...

Advanced Communication Skills - Dubai By the end of the program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different  more...

Customer Loyalty Strategies and Measurement - Dubai By the end of the program, participants will be able to: Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impact-full customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact.  more...

The Professional Executive Assistant - Administration and Secretarial Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/ external public in  more...

Advanced Presentation Skills - Communication Skills Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities through rapport.  more...

Total Quality Management - Quality and Productivity Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Discuss other widely used improvement methodologies.  more...

Evaluating Training From Reaction to ROI - Training and Development Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs, calculate their  more...

Advanced Business Writing - Business Writing Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve written work as a result of practical writing exercises. Match the written work with the needs of the readers.  more...

Facilitation Skills Managing Group Dynamics - Communication Skills Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.  more...

Efficient Administration and Secretarial Skills By the end of the program, participants will be able to: Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management  more...

Training Your Mind for Success with NLP - Interpersonal Skills By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming (NLP) and its relevance at work Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. Understand the law of  more...

Key Managerial Skills for New Managers and Supervisors - Management By the end of the program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Learn how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI) Empower employees through delegation. Understand how to successfully deal  more...

Fundamentals of Purchasing 'This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE? s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a  more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...

Advanced Purchasing and Cost Saving Techniques ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using  more...

Materials Management Development Program ' This program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other.  more...

Fundamentals of Purchasing ' This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select  more...

Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.  more...

Moving Ahead with Processes Mapping and Improvement ...his program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How  more...

Finance for Non-Finance Professionals ...and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a  more...

Mastering Business and Financial Modeling using Excel ...and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in  more...

Finance for Non-Finance Professionals ...and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

Advanced Business Writing ' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Finance for Non-Finance Professionals ...and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or  more...

Mastering Business and Financial Modeling using Excel ...and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing  more...

Finance for Non-Finance Professionals ...and staff from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or  more...

Mastering Business and Financial Modeling using Excel ...and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing  more...

Corporate Governance Transparency and Accountability This program is designed for Directors, senior management, chief financial officers, chief operating officers, finance managers, board members, general managers, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management  more...

Advanced Human Resources Management ...s in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main  more...

Managing your IT Projects Successfully ...to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules  more...

Managing your IT Projects Successfully ...to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner.Set realistic measurable objectives and estimate project costs and schedules  more...

Self Time and Stress Management ... is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

Managing Conflict Power through Influence ...d for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases  more...

Emotional Intelligence Strategies for Success ...improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self  more...

Emotional Intelligence Strategies for Success ...improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self  more...

Managing Conflict Power through Influence ...d for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases  more...

Self Time and Stress Management ... is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

Managing Conflict Power through Influence ...d for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand the different bases  more...

Emotional Intelligence Strategies for Success ...improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self  more...

Self Time and Stress Management ... is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

Neuro Linguistic Programming: Strategies for Excellence at Work and Life Objectives: By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others.  more...

Evaluating Training: From Reaction to ROI Objectives: By the end of the program, participants will be able to: Define the purpose of evaluation at each of the five established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to  more...

Improving Productivity through Quality & Cost Reduction ...articipants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/or re-engineering. Recognize  more...

Certified Purchasing Professional Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Basics of Transport Fleet Maintenance Objectives: By the end of the program, participants will be able to: Distinguish the important from the unimportant in managing the maintenance of a fleet (cars, buses, trucks, materials handling equipment, ). Identify the critical vehicles, mechanics, vendors and drivers costing money. Apply new ideas to reduce maintenance calls and fuel consumption. Slash paperwork and improve warranty  more...

Moving Ahead with Process Mapping & Auditing Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...

The Efficient Buyer Objectives: By the end of the program, participants will be able to: Learn all the required skills to be an efficient buyer. Understand the basic and modern principles of the buying function. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle.  more...

Train the Trainer Training ...improve your training techniques and increase your confidence when delivering training courses. A comprehensive train the trainer course for trainers. This train the trainer course will enable you to successfully deliver training courses to the highest standard. Having completed this train the trainer training course, participants will be able to: Promote learner participation and  more...

Advanced Photoshop Training This Advanced Adobe Photoshop training course teaches participants the techniques necessary to create, manipulate and edit professional quality images with skill and precision. This Photoshop training course is suitable for designers and photographers who have working experience of Photoshop. Areas often overlooked by everyday use of Photoshop are examined and explained both in theoretical  more...

Lean Six Sigma Green Belt Training ...improvement and redesign activities are project teams. These teams will consist of people who want to use their knowledge and skills to improve the performance of processes and the business. Lean Six Sigma Green Belt training is focused on team members understanding and applying the Define Measure Analyse Improve and Control (DMAIC) model which is the foundation of most Six Sigma projects.  more...

Lean Six Sigma Yellow Belt Training This Lean Six Sigma Yellow Belt training course provides delegates with an understanding of Lean Six Sigma tools and processes. Delegates who will be managing Six Sigma projects and require a comprehensive working knowledge of Lean Six Sigma tools should attend our Lean Six Sigma Green Belt training course. This course is NOT a pre-requisite for the Lean Six Sigma Green Belt course  more...

Lean Awareness Training ...ementation. Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisationa ™s processes are at best 40% value adding. Effectively applying Lean principles and tools can significantly improve the percentage of value added time; reduce  more...

Value Stream Mapping Training ...improvement approach that can greatly simplify processes and improve performance. At the heart of Lean thinking is the focus on creating value for the customer and eliminating waste. The stream of activity within an organisation that creates customer value is called the value stream. Value Stream Mapping is the tool used to understand, analyse and improve a value stream. The focus of this 2-day  more...

Personal Skills Speed Reading Course Description Whether you are a professional or a student interested in improving reading comprehension and reading speed a Primer Speed Reading seminar will quickly improve your reading skills. Checkout www. myprimer. ca for more details  more...

OBIEE 10g Develop Data Warehouse This course enables students to install, design, customize, and configure Oracle Business Analytics Warehouse, employing recommended methodology and leading practices for successful implementations Explore Oracle Business Intelligence (BI) applications, and the Oracle Business Analytics Warehouse (OBAW) foundational concepts and architecture. Main Objectives are: Install and configure the  more...

Sales Skills Training ...s a TWO DAY Interactive Program designed to substantially improve participants skills in all important aspects of SALES PROCESS through Relevant Activities, Self-assessment, Discussions, Feedback and Systematic Trainer Inputs DURATION: TWO (2) Days Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the principles  more...

PRESENTATION SKILLS Training ...s a TWO DAY Interactive Program designed to substantially improve participants skills in all important aspects of Presentation Delivery through Relevant Activities, Simulations, Self-assessment, Discussions, Feedback and Systematic Trainer Inputs DURATION: TWO (2) Days Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also  more...

Leading Virtual Multicultural Teams - GTP Cross Cultural Singapore Hong Kong Malaysia Thailand China Visit www. gtpworldsite. com Global Training Partners Develop an understanding of cross-cultural global business practices, particularly dynamics of leading in virtual teams Recognize our own leadership styles and what works and what does not from different cultural perspectives Learn how to lead and manage more effectively in different geographic locations and improve communication  more...

MS Project ...ffectively communicate and present project information Improve the organization of your projects and people with the scheduling power and capabilities of MS Project. Easily report and communicate information in various formats according to the needs of stakeholders. Leverage charts and diagrams The Visual Reports feature can produce PivotTable views, charts, graphs, and diagrams based  more...

Communication Skills Communication Skills What to Say and How to Say It Program Overview Some people seem to be able to say the right thing no matter what the situation. Their ability to navigate through tense discussions opens doors in the business world that may have otherwise closed. During this training program, participants will learn the secrets of communication pros, including building personal  more...

Building Cisco Multilayer Switched Networks ...prise Composite Network model. BCMSN enables learners to improve traffic flow, reliability, redundancy, security and performance for LAN switching that is self-supported or transported via a service provider. The purpose of this course is to enable a learner to achieve a mid-career professional-level competency. The course contains eight modules and 14 lab exercises/case studies. Hands-on lab  more...

Communicating in Teams ...Improve Communication Communication lies at the heart of organizational work. Our information systems, our personnel systems, our tracking systems - in fact almost all organizational systems - are dependent on effective communication. With the advent of team-based and flatter organizations, communication has become even more important than it was before. But sorting out how communication  more...

Customer Service Excellence This powerful 4-8 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out." Goals Know why providing good customer service is critical Build a model describing excellent and awful  more...

Customer Service Excellence This powerful 4-6 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence. Goals Know why providing good customer service is critical Build a model describing excellent and awful customer service Determine customers' standards for  more...

Excellent Customer Service The global marketplace and other changes in society have created a heightened need for businesses to compete on many levels. There is a growing awareness that companies need to improve customer service to distinguish themselves in a competitive marketplace. Business need to find a way to stand out from the crowd and a good way to do this is when their staff has excellent customer service. This  more...

Practitioner in NLP for Education and Learning ...nd learning difficulties. There is increasing pressure to improve results, raise achievement and move from success to excellence. NLP provides techniques, strategies and solutions to the problems of teaching and learning, motivating and engaging students. This training enables you to learn in very specific ways how learning works. You will learn how to use language in powerful and elegant  more...

Lateral Thinking from Edward de Bono ...breed new ideas Focus: Sharpen or change your focus to improve your creative efforts Challenge: Break free from the limits of accepted ways of operating Random Entry: Use unconnected input to open new lines of thinking Provocation: Move from a provocative statement to useful ideas Harvesting: Select the best of early ideas and shape them into useable approaches Treatment of  more...

DiSC Virtual Certification for Trainers, Coaches, & Consultants The Virtual DiSC Certification process empowers trainers, coaches, and consultants to learn the DiSC model, administer DiSC learning tools, and then utilize the model and tools to meet their personal and organizational objectives. The Virtual DiSC Cetification For Trainers, Coaches, & Consultants incorporates a variety of DiSC-based training materials including self-paced online training with  more...

Project Management Skills for Success ...or your project. Use these various tools and reports in improve project communications. Build resource information and cost information on top of your project plans. Module Three (Project Execution and Control) Objectives By the end of Module Three you will know how to: Run better project status meetings. Track issues and action items in a more systematic manner. Update your  more...

DiSC Training For Managers Our professional DiSC Trainer will deliver a customized DiSC Training seminar on-site for your management team. We help companies improve employee performance through our interactive DiSC training programs, delivered by trainers with 20 years of experience. We'll create a personalized, interactive DiSC session for your management team that will accomplish your training objectives, guaranteed.  more...

DATT (Direct Attention Thinking Tools) ...a framework for defining a situation. That framework will improve your ability to consider consequences before you take action. The way we see the world our perception of it determines the decisions we make and what we do. Perception is probably the most important part of our thinking. Unfortunately, most mistakes in thinking are mistakes in perception. Our modern lives both business and  more...

DATT (Direct Attention Thinking Tools) Certification ...a framework for defining a situation. That framework will improve your ability to consider consequences before you take action. The way we see the world our perception of it determines the decisions we make and what we do. Perception is probably the most important part of our thinking. Unfortunately, most mistakes in thinking are mistakes in perception. Our modern lives both business and  more...

DiSC Classroom Certification for Trainers, Coaches, and Consultants The Classroom DiSC Cetification For Trainers, Coaches, & Consultants is a two-day seminar delivered by DiSC Trainers with 20 years of experience. This two-day process empowers trainers, coaches, and consultants to learn the DiSC model, deliver DiSC workshops to their employees/clients, incorporate DiSC into coaching and consulting settings, and to utilize the model and tools to meet their  more...

QUALITY CONTROL OF TRAINING Identify 14 core instructor competencies, evaluate the effectiveness of instructors, subject matter experts and TQM facilitators. Diagnose training program deficiencies and develop strategies to improve training. Monitor and evaluate existing training with trend analysis and identify and implement quality improvement measures. Improving instructional techniques and evaluate 10 aspects of you  more...

HOW TO PRESENT TRAINING WITH IMPACT (2 or 3 days) If all or part of your job requires you to present training programs, this two-day workshop will improve your delivery of the content and build your rapport and confidence with your learners. Whether you are a personnel officer, training department manager, trainer, coordinator or specialist, you too can feel comfortable and "in charge" while successfully communicating your training message.  more...

8 day International NLP Master Practitioner Training Seminar approved by Richard Bandler In Steve Boyley's NLP Training you will: + Master over 122 proven NLP strategies for communicating effectively, giving you the ultimate advantage in personal and professional interactions. + Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them. + Remove stress and operate with heightened awareness, vitality and  more...

8 day International Hypnosis Training Seminar approved by ABH In Steve Boyley's Hypnosis Training you will: + Master over 122 proven NLP strategies for communicating effectively, giving you the ultimate advantage in personal and professional interactions. + Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them. + Remove stress and operate with heightened awareness, vitality  more...

8 day International NLP Practitioner Training Seminar approved by Richard Bandler In Steve Boyley's NLP Training you will: + Master over 122 proven NLP strategies for communicating effectively, giving you the ultimate advantage in personal and professional interactions. + Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them. + Remove stress and operate with heightened awareness, vitality and  more...

Photovoltaic System Design Installation This online course will provide the student technician with the fundamental knowledge of photovoltaic system design and installation. This course will be suitable for a supervised, entry level position with a dealer/ installer or other photovoltaic industry company. Student technicians will learn the practical design criteria, installation guidelines, safety issues, maintenance, and legal  more...

ART of the Coach Art of the Coach is a 1-day training program that introduces participants to the coaching conversational model that is at the core of the Results Coaching Systemsa method of coaching. This goal of this program is to provide a map and specific skills that participants can use to move any conversation from the point of being stuck or challenged, to insight and then motivated action. It  more...

New Product Development ...l tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Certificate Outcome After completion of the New Product Development Certificate Program, students will be equipped with a basic  more...

Leading Teams ...l tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Course Outcome After completing Leading Teams, students will be able to: Maximize their leadership and management skills Lead  more...

3 Reasons why Your Leaderhip Sucks and how to improve it ..., many individuals have a limited idea of what and how to improve their personal and team leadership experience. This workshop will highlight 3 areas for leaders to do more than engage their teams in projects. These 3 steps will empower those who lead teams, as well as those who are not necessarily in the position of leader to determine ways to internally motivate and gain the full passion of  more...