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Instructor Led Improvement Training - Training Resources

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Improvement Training Seminars and Classes
From Jef Menguin
Customer Service Professional Course 100: The Customer Service Professional Providing world class service shouldna ™t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself  more...
From QLogy Management Services Pvt. Ltd
ITIL V3 Foundation instructor led traininggroup study and discussioncourseware ITIL is collection of good practices in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group. The course will guide the design, development and use of training materials as well as training aimed at raising individuala s understanding of, and competence in, IT Service Management as described in the 1. ITIL Service Strategy,  more...
From Simons-White & Associates, Inc.
Lean Six Sigma Overview This course is designed to present to managers, directors and professionals an understanding of the concepts of Lean Six Sigma and what they can achieve. During the session, participants will be exposed to the tools used in various phases of Lean Six Sigma and the companies that have achieved significant bottom-line results from the process. Course Objectives: By the end of the seminar  more...
Six Sigma Green Belt ...uantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and statistical software package Program Outline Define and Measurement Tools a Project Charter a Six Sigma Strategy & Metrics a Process Mapping & Capability a Business Metrics & Voice of the Customer (VOC) a Descriptive Statistics &  more...
From LodeStar Institute
Lean Six Sigma Green Belt Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labcombination of on-line and off-line tools This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced. Participants in this course are  more...
Lean Six Sigma Yellow Belt Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab ...amiliarity with the overall process and the basic process improvement tools. It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process improvement methods applied within a Six Sigma framework, including basic Statistical Process Control Charts. The Yellow Belt is needed to gather data,  more...
Six Sigma Green Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab This is the preferred course of those interested in how Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Six Sigma are introduced. Participants in this course are encouraged to bring a  more...
Design of Experiments - DOE instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookworkshop / seminartrain the trainercomputer lab Design of Experiments (DOE) The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.  more...
Design of Experiments DOE for Six Sigma instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookbookworkshop / seminartrain the trainercomputer lab Design of Experiments (DOE) for Six Sigma The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.  more...
Lean Six Sigma Green Belt Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced. Participants in this course are  more...
Six Sigma Black Belt Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab ...ning. Six Sigma black belts are the backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5 projects per year. Participants  more...
Lean Six Sigma Black Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainercomputer lab Lean Sigma black belts are the heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year.  more...
Design for Six Sigma - DFSS Green Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewaree-bookbookworkshop / seminartrain the trainercomputer lab DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and  more...
Design for Six Sigma - DFSS Black Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookworkshop / seminartrain the trainercomputer lab DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and  more...
From Simons-White & Associates, Inc.
Process Mapping for Continuous Improvement instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware ...s-white.com Description: Process Mapping for Continuous Improvement Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. This seminar is designed for individuals in manufacturing and non-manufacturing areas and provides some basic steps in how to  more...
Mistake Proofing instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ce. Mistake Proofing is a fundamental part of Continuous Improvement when process meets product. Defects, errors and accidents are all results of either a poor process or product design. Mistake proofing techniques provide the strategy to improve both product and process performance while taking into account all the traits of human interaction. Course Objectives: By the end of the  more...
Process Mapping instructor led trainingworkshop / seminartrain the trainer ... flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map  more...
From Lightwork Seminars, Intl
NLP Master Practitioner Training instructor led traininggroup study and discussionDVDbook ...rs, and anyone seeking personal development, relationship improvement, or career change. This course is a great addition to the practice of anyone already in health-care, bodywork, counseling, or coaching professions. After successful completion of this program, you will receive a signed certificate from Richard Bandler, stating you are certified as an NLP Master Practitioner. Your tuition  more...
From Method Park America Inc
iNTACS Certified Provisional SPICE Assessor Automotive SPICE ... Description: The Provisional SPICE (Software Process Improvement and Capability dEtermination) Assessor Course provides the guidelines and techniques for the appraisal and improvement of software development processes, in accordance with ISO 15504. Participants will receive the knowledge and skills to plan, prepare and conduct ISO/ International 15504 compliant assessments. The course  more...
From Vyomlabs Pvt. Ltd.
ITIL V3 Foundation Training, Accredited coursewareInstructor Led Program. Classroom Training ... Service Support as per ITIL V2) * Continual Service Improvement (CSI) (SQP , SIP, PDCA etc) Target group The ITIL Foundation exam is intended for: * Employees involved in the management of an IT Infrastructure who are required to work within working processes that are, or will be, organized according to ITIL. * Candidates who wish to progress further to the Practitioner or  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionworkshop / seminar Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let  more...
From Business Industrial Network
Six Sigma DOE Training Workshop instructor led traininggroup study and discussionworkshop / seminar Attend this 4-day Design of Experiment (DOE) skill-building hands-on application workshop. Learn how to guide your project team with the proven skills they need to design-in quality in product and process and tackle the technical problems on the production floor.(2.4 CEU) This course and other DOE related courses have been restructured. Please see company website for the latest info.  more...
From H2 Training & Consultancy Ltd
Management and Supervision Skills instructor led traininggroup study and discussionworkshop / seminar ...d you to evaluate your own skills and recognise areas for improvement" "The course included plenty of real situations and how to overcome them and an outside view point of how we do things was really eye-opening." "Excellent it gave me an invaluable insight into how to deal with the problems I face each day I am more likely to be a more effective manager, and get a lot less stressed "  more...
From SETTEC
Advanced Presentation Skills Workshop group study and discussioncourseware Are Presentations important in your organization to be noticed amongst colleagues, management and customers? Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven? "Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management  more...
Introduction to Lean Production and Six Sigma group study and discussioncourseware The objectives of this course are to introduce participants to the concepts of lean production and six-sigma to understand both concepts and appreciate what they can do for them. The course will also reveal the link between the two concepts and introduce a plan for their implementation. The course is equivalent to white belt six-sigma training with the added discussion of the basics of lean  more...
Business Process Reengineering group study and discussioncourseware ...adical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade, wide acceptance as a result of its documented successes. It is  more...
Quality Assurance and Management group study and discussioncourseware Participants will be trained to gain: * An understanding of the basic quality concepts. * The ability to use quality tools for data analysis. * Knowledge of alternative quality measures. * The ability to use quality measurement and control tools. * The ability to identify quality improvement opportunities. * Knowledge of quality assurance and management systems. * The  more...
From EMS Consulting Group, Inc.
Kaizen Events- 5S, Visual Controls, and Mistake Proofing instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedworkshop / seminartrain the trainer ...zen.  Process Kaizen events are highly focused continuous improvement activities that can be used to launch 5-S, TPM, Set-up Reduction/ Quick Changeover, and/ or Cellular Flow implementation projects. This course will teach you how to implement a kaizen activity and will focus on the process kaizen tools of 5S, visual controls, and mistake proofing (poka yoke). This course is offered in  more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations instructor led traininggroup study and discussionworkshop / seminar Look around you at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress  more...
From RapidBI Ltd
Business Improvement Review - Accreditation Programme instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedworkshop / seminarCoaching available ...Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by functional  more...
From Leadership Management Institute
Executive Showcase In this program, leaders tackle the challenges of leadership, performance and teamwork through this interactive and transforming process.  more...
From SmartStorming - Advanced Training in Innovative Thinking
Innovation Ideation Audit Where is your company now on the innovation scale? How effective are your current idea generation practices? Our team of experts will conduct a comprehensive analysis of your organizationa s ideation practices, interview all key personnel and deliver a comprehensive assessment of your current situation. Our report will detail your strengths, weaknesses and specific opportunities for improvement.  more...
From Meirc Training and Consulting
Strategic Logistics Planning and Management Understand the strong link between an organization a a s logistics strategy and its competitive advantage. Understand the challenges of managing logistics and supply chains. Develop a customer-focused orientation in managing logistics. Identify the performance drivers of supply chains and their impact on responsiveness and efficiency. Identify the major network designs and match the best  more...
ASQ Lean Six Sigma Green Belt - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...mber of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for Service course is designed to prepare  more...
Improving Productivity through Quality and Cost Reduction - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality  more...
Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...
Certified Quality Management Professional - Quality and Productivity instructor led traininggroup study and discussioncoursewareworkshop / seminar Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to  more...
Total Quality Management - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Discuss other widely used improvement methodologies.  more...
Six Sigma Quality Applications for Business Growth and Productivity instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in customer service and continual improvement. Implement and deploy Six Sigma. Understand organization readiness.  more...
From Planning to Execution A Winning Strategy instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ... evaluate company best practices to strive for continuous improvement. Revise and develop current policies and procedures to facilitate strategy execution. Learn how information and operating systems enable company personnel to carry out their strategic roles proficiently. Learn how to tie rewards and incentives directly to the achievement of strategic and financial targets. Explore  more...
Leadership Middle Management instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in todaya s increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading  more...
Simplification of Work Processes and Procedures for Quality instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...
Emotional Intelligence - Strategies for Success instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence EI. Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments. Determine the impact of different leadership  more...
Certified Quality Management Professional ' This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies  more...
ASQ Lean Six Sigma Green Belt ...mber of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for Service course is designed to prepare  more...
Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.  more...
Moving Ahead with Processes Mapping and Improvement ...his program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How  more...
Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in  more...
Emotional Intelligence Strategies for Success instructor led training This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...
Emotional Intelligence Strategies for Success instructor led training This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...
Emotional Intelligence Strategies for Success instructor led training This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...
Improving Productivity through Quality & Cost Reduction instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need  more...
From Sapphire Training & Consulting, LLC
Attendance & Your Career Do you have poor attendance? Does your boss consider your attendance a problem? Are you managing someone and want them to hear about the importance of good attendance from someone else? If you or the person you manage has attendance problems, this webinar is a must. Attendance at work is essential to the success and morale of any workgroup, and poor attendance can be turned around if it is  more...
From silicon beach training
ISEB Business Analysis Essentials Training instructor led traininggroup study and discussioncourseware ...alysis skills, including a practical approach to business improvement. During the Business Analysis training, participants work through a typical business analysis assignment, from the initial analysis of the business to establish the a problema ™, to the identification and evaluation of possible solutions. At the end of this Business Analysis training course, participants will be  more...
ITIL V3 Foundation Training instructor led traininggroup study and discussioncourseware This ITIL V3 Foundation training course is an intensive introduction to the ITIL service management framework, providing a a best practicea approach to all aspects of the service lifecycle which is designed to enable successful delivery and support of quality IT Services. This ITIL training course consists of short lectures, discussions, examination technique, mock examinations and  more...
Lean Six Sigma Green Belt Training instructor led traininggroup study and discussioncoursewareworkshop / seminar ...improvement and redesign activities are project teams. These teams will consist of people who want to use their knowledge and skills to improve the performance of processes and the business. Lean Six Sigma Green Belt training is focused on team members understanding and applying the Define Measure Analyse Improve and Control (DMAIC) model which is the foundation of most Six Sigma projects.  more...
Lean Awareness Training instructor led traininggroup study and discussioncoursewareworkshop / seminar ...ementation. Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisationa ™s processes are at best 40% value adding. Effectively applying Lean principles and tools can significantly improve the percentage of value added time; reduce  more...
Lean Processes and Tools Training instructor led traininggroup study and discussioncoursewareworkshop / seminar Lean thinking is based on the legendary Toyota Production System that produces very high quality products; in a very short time and at a low cost. Too many people and organisations achieving all three of these goals simultaneously is an impossibility. Lean provides a methodology and tools that enable organisations to make significant improvements in lead time, cost reduction and product or service  more...
Value Stream Mapping Training instructor led traininggroup study and discussioncoursewareworkshop / seminar ...improvement approach that can greatly simplify processes and improve performance. At the heart of Lean thinking is the focus on creating value for the customer and eliminating waste. The stream of activity within an organisation that creates customer value is called the value stream. Value Stream Mapping is the tool used to understand, analyse and improve a value stream. The focus of this 2-day  more...
Business Process Management Training instructor led traininggroup study and discussionworkshop / seminar Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its stakeholders. The more organisations change, the more they must concern themselves with their stakeholder relationships, and the design and management of their processes so that organisations, people and technologies have a common business  more...
From Center for Lifelong Learning
Speed Reading and Super Charged Learning Skills instructor led traininggroup study and discussionworkshop / seminar ...p to 2-hours a day in reading time * Results in dramatic improvement on tests * Increases job productivity and quality of work * Makes them the star of meetings - they now read all they have to and more. * Creates stellar performance in job interviews - they know everything about the new company. I am delighted to report that these results are typical of the average workshop graduate.  more...
From 4 Hour Training
Building Effective Teams instructor led trainingsimulation game,accelerated learning Perfect for both newly formed and intact teams. Participants will learn about and practice the seven skills critical to team success: Clarity Capability Collaboration Commitment Communication Continuous Improvement Creativity  more...
From SilkWeb Consulting & Development LLC
Excellent Customer Service group study and discussionworkshop / seminar The global marketplace and other changes in society have created a heightened need for businesses to compete on many levels. There is a growing awareness that companies need to improve customer service to distinguish themselves in a competitive marketplace. Business need to find a way to stand out from the crowd and a good way to do this is when their staff has excellent customer service. This  more...
From Global Innovative Campus
Flexible Pavement Design Rehabilitation Workshop ...ely large investment involved in pavements, even marginal improvement in managing this investment, and in the technology involved, may effect very large absolute dollar saving. In addition to direct saving in capital costs and maintenance, the indirect benefits to the road users can be equally significant. Objective: The main objective of this workshop is to provide participants with  more...
From SowellEAC
SowellEAC 5-Day Enterprise Architecture Workshop In addition to our full, 10-day, University-sponsored Enterprise Architecture Certification program, SowellEAC offers a 5-day Workshop in the art and science of Enterprise Architecture. As is the case with all of our offerings, this course is taught by Kathie Sowell, a well-known thought leader and pioneer in Enterprise Architecture. Ms. Sowell was the principal author of the Department of  more...
SowellEAC 3-Day Enterprise Architecture Seminar instructor led traininggroup study and discussionworkshop / seminar For organizations who do not wish to invest in our full 10-day, University-sponsored Enterprise Architecture Certification program, SowellEAC offers a 3-day quick-start introduction to the art and science of Enterprise Architecture. As is the case with all of our offerings, this course is taught by Kathie Sowell, a well-known thought leader and pioneer in Enterprise Architecture. Ms. Sowell  more...
From The Training Clinic
QUALITY CONTROL OF TRAINING instructor led traininggroup study and discussionworkshop / seminartrain the trainerHandout, templates Identify 14 core instructor competencies, evaluate the effectiveness of instructors, subject matter experts and TQM facilitators. Diagnose training program deficiencies and develop strategies to improve training. Monitor and evaluate existing training with trend analysis and identify and implement quality improvement measures. Improving instructional techniques and evaluate 10 aspects of you  more...
From Vlerick Leuven Gent Management School
Executive Master Class in Business Process Management instructor led traininggroup study and discussionworkshop / seminar The Executive Master Class in Business Process Management (BPM) is an executive education programme that aims to educate business and IT professionals, consultants and managers to face process management challenges with confidence! This intensive 12-month programme provides a unique learning experience where formal knowledge transfer of technical concepts is deeply rooted in business practice.  more...
Excellence in Business Process Improvement instructor led traininggroup study and discussionworkshop / seminar ...Improvement programme will help you create adaptable processes and implement continuous learning. Result: improved business performance and satisfied customers. In a series of 4 modules, this programme guides participants interactively through a structured and complete methodology for business process management and improvement. After this course, participants will: - know the role BPM  more...
5th Business Process Innovation Conference instructor led traininggroup study and discussionworkshop / seminar ...ement disciplines in a blended approach: - Execution and improvement of your business processes through Business Process Management (BPM) - Selection and implementation of the necessary improvement initiatives through Enterprise Project Management (EPM) - Knowledge discovery & management on both current performance as future improvement areas through Business Intelligence (BI) The  more...
From Taylor Performance Solutions, Inc.
Selling for Results - Skills and Strategies - Customized Training instructor led training ...le. Sales training is an important component to a sales improvement solution and should be more than just a motivational speech. Our trainers do not just lecture your salespeople and tell them how to sell. During the training your employees learn how to use the best techniques, practice using the techniques, receive feedback from trainers that are also out in the field selling and then apply  more...
From Last Minute Training
The Leadership Grid Program Throughout a 40 hour session, teams of 5 7 participants work to achieve high quality team dynamics. Consensus based decision making, conflict management, candid communication & continuous improvement through critique.  more...
ICSI - ITIL Intermediate Continual Service Improvement The purpose of this training module & the associated exam & certificate is, respectively, to impart, test, & validate the knowledge on industry practices in service management & design as documented in the ITIL ® Continual Service Improvement publication.  more...
Assessing and Improving Reliability of Rotating Equipment This 2-day seminar provides a comprehensive understanding of the fundamentals and techniques underlying the assessment of rotating machinery reliability, detection and diagnosis of faults, and best practices for cost-effective reliability improvement.  more...
Understanding Behaviour How It Impacts Performance Topics: Understanding Your Own Behavioural Style, How To Recognize Behavioural Styles In Others, The ART of Communicating, Achieving World-Class Results Through Understanding, Effective Team-Building & Performance Improvement.  more...
Quality Assurance Control Saturdays Become a Certified Quality Improvement Associate, Mechanical Inspector, Technician or Engineer. 50 hours of quality training will develop your skills in quality assurance. The course covers the BOK for the ASQ certification exam.  more...
Process Modeling Management 3 day course - nexient This highly interactive course provides participants the opportunity to perform the 4 phases of a process improvement project define, analyze, implement and control which have been derived from the leading process improvement models in the industry.  more...
ITIL04 - ITILV3 Bridge Course- CTE Solutions ITIL is a set of best practices guidance that has become a worldwide-adopted framework for Information Technology Services Management (ITSM) by many Public & Private Organizations. Since early 1990, ITIL has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under version 3. In addition to the existing  more...
From WESLI - Wisconsin English as a Second Language Institute
WESLI Workplace English instructor led trainingon-line e-learning cbt (computer based)group study and discussion ...gth and meets two times a week for an hour or two. Target improvement areas may include: * Expressions of understanding * Occupational vocabulary * Presentation Skills * English Vocabulary * Accent Reduction * Oral Communication * Schedules and tasks * Work-related Q & A * Business Etiquette * Safety issues * Work reports SCHEDULE &  more...
From Last Minute Training
ITIL Foundations with Quintegrator Location: St. John's Date: 2009-02-16 List Price: $1495 Offered Price: $1196. 00 Seats Available: 2 Learn How to: Understand how the various processes contribute to effective management of the IT organization Appreciate the need for IT control processes and be able to apply them in the work environment Identify the bottlenecks in IT processes and initiate improvement actions  more...
Analytical Thinking Description: This workshop addresses the needs of individuals who assess data to make sound recommendations. Ideal for individuals who want to: Understand and retell the "big picture and story" when reviewing seemingly unrelated material. Make connections throughout the data. Search through detailed information and make informed assumptions and sound judgments. Assess and identify  more...
Business Process Modeling Workflow Modeling and State Learn to employ workflow and state machine modeling as an effective tool for analyzing the business timing rules (how events are sequenced) in the context of business process improvement and/ or as input to an IT project. Trainees learn to use the techniques covered in the course may be used to analyze business rules regarding the workflow of end-to-end business processes (business  more...
Essential Training Skills ...vital to a learning organization and a cornerstone in the improvement process. It imparts the skills and knowledge that people need in order to address business opportunities, solve problems and improve processes. Often employees are asked to train others without being given much understanding of what training is or how to do it well; hence, they are thrust into a difficult situation with  more...
From DW Associates Pte Ltd
How to bridge the gap between corporate leadership and entrepreneurial leadership instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...s to out perform their competitors? Business performance improvement requires better ideas, better thinking. Good decisions come from good thinking, the ability to solicit, consider, compare, and select good ideas. Good business is about turning good ideas into profitability. Organizations continue to operate in an environment where supply exceeds demand . Those that are aware and take  more...
From Last Minute Training
Quality Assurance & Control workshop / seminar Become a Certified Quality Improvement Associate, Mechanical Inspector, Technician or Engineer. Fifty hours of quality training will develop your skills in quality assurance. The course covers the bodies of knowledge (BOK) for the American Society for Quality (ASQ) certification exam. The ASQ certification is recognized in North America and in other parts of the world.  more...
Marketing and Sales A small marketing budget doesna t mean you cana t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya s image, and build your bottom line. LEARNING OBJECTIVES  more...
ISO 20000 Consultant Certification Location: Toronto Date: 2008-05-23 List Price: $2495 Offered Price: $1996.00 Seats Available: 2 This accredited consultant program allows participants to master the ISO 20000 standard and prepare for the associated certification. On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include: * Improved quality of service and  more...
ITSM Metrics (KPIs and TCO) Expert - 5 Days ...ities required to implement a measurement and performance improvement framework for managing the service level and financial management processes. What's included: * Trainer with ITIL Service Manager certification and years of industry experience * Course binder with slides * Light refreshments in the morning and during breaks * Certificate of completion For more information please call  more...
ITSM Metrics (KPIs and TCO) Awareness ...ates practical examples of how to implement a performance improvement approach using a case study example for IT service management. Included in this certification program is: * Trainer with ITIL Service Manager certification and years of industry experience * Course binder with slides * Case study * Light refreshments in the morning and during breaks * Certificate of  more...
Time Mastery & Personal Effectiveness workshop / seminar Location: Ottawa Date: 2008-03-11 List Price: $349 Offered Price: $279.00 Seats Available: 2 Learning Objectives: Develop your personal action plan for long term success. Learn how to improve overall team performance. Identify your time-management strengths and opportunities for improvement. Learn how to develop a Can Do attitude. Learn valuable goal-setting techniques. Learn how to  more...
From DJH & Associates Consulting
How to Become a Successful Supervisor ...a foundation that will lead to a commitment of continuous improvement on the part of the participant. Lifelong learning is no longer just an educational concept; it is a business requirement. "How to Become a Successful Supervisor" is designed to fulfill two themes, personal development and the development of others. The most important key to personal development is onea ™s own sense of  more...
From Amplios Academy
Management Accounting 1 Day Training objectives The purpose of this seminar is to: > Communicate the importance of Management Accounting (MA) in a competitive world > Equip the participants with fundamental MA development skills > Explain how to assess the MA requirements for different types of organization Training method The training method involves: > Description of the theory > Reinforcement of the theory by  more...
Employee Performance Improvement 1 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar ... employee competency development, in that the bottom line improvements from this technique are usually the greatest. How the competency model works Working backwards from the organizationa s strategy and how the organizationa s business processes and organization structure support this, the competency model identifies the skills required to perform each function in each business process.  more...
Business Process Reengineering 2 Day Training objectives The purpose of this seminar is to: > Communicate the concepts of Business Process Reengineering (BPR) > Equip the participants with fundamental BPR skills > Explain how to assess the best approach to BPR implementation in different organizations Training method The training method involves: > Description of the theory > Reinforcement of the theory by case studies  more...
Financial Modeling Workshop 3 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar ... user interface to encourage participation in performance improvement programs by all personnel. Whereas many employees are able to build simple models and to use macros, much potential benefit and management productivity improvement is left unrealized as the simple steps to the next level of improvement of the solutions developed are unknown. In this course, participants learn the  more...
Key Performance Indicators 2 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar Training objectives The purpose of this seminar is to: > Provide an introduction, and in-depth examples of KPIs at work > Communicate the value of KPIs to the business, in business language > Provide participants with the ability to calculate the Return On Investment (ROI) for KPI projects Training method The training method involves: > Description of the theory > Reinforcement of the  more...
Strategic Planning 2 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar Training objectives The purpose of this seminar is to: > Communicate the importance of Strategic Planning (SP) for corporate survival > Equip the participants with fundamental SP skills > Explain how to assess the typical SP skills required by different organizations Training method The training method involves: > Description of the theory > Reinforcement of the theory by case studies >  more...
ISO Quality Workshop 3 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar ...5 covers the development, implementation, maintenance and improvement of strategies and systems for training that affect the quality of the products supplied by an organization. The term a productsa includes services. The training covers topics such as: > What is ISO and the role it plays in business > Current developments in training and education > The Learning Revolution,  more...
Activity Based Costing Workshop 1 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar Training objectives The purpose of this seminar is to: > Provide an introduction, and in-depth examples of ABC at work > Communicate the value of ABC applications, to the business, in business language > Provide participants with the ability to calculate the Return On Investment (ROI) for ABC implementation projects Training method The training method involves: > Description of the theory  more...
From Satyam Sri Services
ITIL V3 Foundation instructor led traininggroup study and discussioncoursewaree-book ourse Objective The 3-day ITIL v3 Foundation Certification training course fully prepares every participant for APMG/ EXINa s a ITIL v3 Foundationa certification examination. This certification is a prerequisite for the Intermediate and Advanced levels of ITIL certification. InterProm USAa s 3-day ITIL v3 Foundation course provides you with a general overview of the IT Service Management  more...
From The Leadership & Management Training Company Limited
ILM Level 5 Award in Management ...th People a Grasping Opportunities for Innovation and Improvement a Leading Change a Managing Change a Managing Stress and Conflict in the Organisation Interactive development where the journey is the quest! DATES: Every Thursday for nine weeks starting: 19th February 2009 VENUE: Sutton Bassett (Near Market Harborough) PRICE: 1225 per person ex VAT (Places  more...
From Kaizen Consulting Group
Error Proofing - Poke Yoke instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar Course Code: LT-008 Title: Error Proofing (Poke Yoke) Duration: 1 Day Target Audience: Managers, operational and support staff from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors Course Objectives: This course will enable participants to: Understand the different error proofing techniques Gain knowledge  more...
Total Productive Maintenance (TPM) instructor led trainingstudy at homegroup study and discussioncoursewaree-bookworkshop / seminar Course Code: LT-004 Title: Total Productive Maintenance (TPM) Duration: 1 Day Target Audience: Managers, Engineers, Supervisors and other operational personnel from production, manufacturing, engineering and maintenance. Course Objectives: The course will provide participants with a detailed understanding of TPM. Participants will also learn about the roles and responsibilities and  more...
Lean Champion Programme instructor led trainingstudy at homegroup study and discussioncoursewaree-bookworkshop / seminar Course Code: LED-001 Title: Lean Champion Programme Duration: 2 Days Course Objectives: Target Audience: Managers and Process Owners from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors This course aims to provide participants with: A Roadmap for Lean Knowledge needed to achieve improvement  more...
From Ripple Training
Asset & Maintenance Management instructor led trainingworkshop / seminar Once delegates have completed this workshop they will be able to: a Determine their asset management maturity level a Understand the real challenges facing asset management today a Sell maintenance to top management through understanding the real contribution that it makes to the profitability of the organisation a Better understand asset management strategies and how to identify the  more...
From ITSM Academy
ITIL V3 Lifecycle Course - Continual Service Improvement CSI ...EC 20000 emphasize the need to build measurable continual improvement into every stage of the IT Service Lifecycle to ensure continued business alignment and service value. Based on the Continual Service Improvement (CSI) publication within the ITIL V3 library, this three (3) day course focuses on the strategies, concepts and techniques for planning, implementing and optimizing a  more...
ITIL V3 Managers Bridge Course - Accredited With ITIL V3, a new Training Scheme and Point System have been introduced. The ITIL Expert, similar to the V2 Manager's Certificate in Service Management, is now the highest scholastic achievement inside of IT Service Management and is awarded upon reaching 22 credits. For ITIL Service Manager professionals, the ITIL V3 Managers Bridge Course is the quickest and most cost effective  more...
ITIL V3 Capability Course SOA - Service Offerings and Agreements ...afe harbor of customer satisfaction and continual service improvement. Embedded into the five (5) day SOA course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow  more...
From PassionWerx
Employee Engagement Engaged Leadership Learning Lab instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainercomputer lab This 1/ 2 day training session will help your leadership group lead more fulfilling and purposeful work lives. Praised by participants, this learning lab is designed to dramatically increase the engagement level and performance of your entire team. In it, participants learn: * To challenge ineffective employee engagement practices, such as asking managers to be the primary motivators of employee  more...
From The Ryan Group
Acquiring a Problem-Solving Mindset instructor led trainingon-line e-learning cbt (computer based)workshop / seminar Whether you are a small manufacturer struggling with increased offshore competition, a high-volume manufacturer implementing a 'lean manufacturing' program within your state-of-the-art manufacturing facility or a pharmaceutical manufacturer negotiating with the government over the patent life of your product.... your employees in Sales, Marketing, Manufacturing, Materials, Purchasing,  more...
From Centre for Creative Thinking
Enhancing Your Coaching Skills ...d knowledge so that their job performance sees meaningful improvement. Coaching based on the adult learning principles help employees to increase productivity, develop talent, and encourage success in the workplace. All managers, Supervisors and Team Leaders need to master the coaching skills and techniques to bring out the best of their subordinates and team members. This workshop is  more...
From Spiritual Wisdom Learning Centre
Advanced Subjects for Spiritualism Ordination instructor led trainingstudy at homegroup study and discussionself directedTutor available online, by telephone, in person. SCIENTIFIC ASPECTS OF MEDIUMSHIP Our aim is to introduce the student to the main aspects of the phenomena of mediumship in Spiritualism. The notes consist of brief descriptions of mediumship and the scientists who examined these phenomena. There can be no argument against the definition of science pertaining to the religion of Spiritualism. The knowledge gained of the natural laws of life that  more...
From True North Consulting, LLC
Execution Control of Operations instructor led traininggroup study and discussioncoursewarebook ... production processes, quality initiatives and continuous improvement, inventory control, authorizing and reporting activities for push and pull systems, evaluating performance and providing feedback. This course will be taught by certified APICS instructor David Carter, using APICS proven course curricula designed to prepare operations professionals for the CPIM certification exams.  more...
Basics of Supply Chain Management instructor led traininggroup study and discussioncoursewarebook ...ce's lead plant he co-chaired the division s supply chain improvement team. He served as Materials Management Director and Business Process Director at Sanden International, a $300M Japanese automotive supplier. David began his career in Finance as a Controller and believes his financial background helps him engage all business stakeholders. David is President of True North Consulting,  more...
Strategic Management of Resources instructor led traininggroup study and discussioncoursewarebook ...ce's lead plant he co-chaired the division s supply chain improvement team. He served as Materials Management Director and Business Process Director at Sanden International, a $300M Japanese automotive supplier. David began his career in Finance as a Controller and believes his financial background helps him engage all business stakeholders. David is President of True North Consulting,  more...
Detailed Scheduling and Planning instructor led traininggroup study and discussioncoursewarebook ...ce's lead plant he co-chaired the division s supply chain improvement team. He served as Materials Management Director and Business Process Director at Sanden International, a $300M Japanese automotive supplier. David began his career in Finance as a Controller and believes his financial background helps him engage all business stakeholders. David is President of True North Consulting,  more...
From Camo Process AS
Multivariate Data Analysis Level 1 MVA 1 Process Analytical Technology PAT instructor led trainingcoursewareworkshop / seminarcomputer lab The course is aimed at researchers, scientists and engineers who work within life science and chemical industries. This course enables understanding of the central role of multivariate methods in Process Analytical Technology (PAT). Participants will learn how to interpret complex data quickly and confidently, and how to build robust models for process monitoring. Tailored to meet the needs of  more...
From Mountainview
ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC These Accredited Certification Courses are offered in 3 venue: 1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer 2. On-site classroom 3. Distance Learning via the Internet All ITIL V3 Intermediate courses are available ITILV3SS: Service Strategy ITILV3SD: Service Design ITILV3ST: Service Transition ITILV3SO: Service Operation ITILV3CSI: Continual Service Improvement  more...
From Target Learning
Target Listening - Listen, Learn & Remember instructor led trainingstudy at homeself directedworkshop / seminarSeminar In this 4, 6 or 8-hour seminar you will learn how to: * Identify your listening mistakes before they happen * Identify the true intentions of speakers to avoid misinterpretation * Take effective notes during meetings and classroom sessions * Improve your overall concentration skills You will also learn how to listen and respond appropriately during: * Meetings and presentations *  more...
Target Reading: Overcoming Information Overload instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminarSeminar In this 4, 6, 8 or 12-hour seminar you will learn how to use your preferred learning and thinking style to: * Improve your critical reading and thinking skills * Improve your concentration skills while reading * Increase your overall reading speed * Improve your overall comprehension * Ensure better retention and recall of everything you read * Find key information quickly * Decipher  more...
Target Writing: Communicating for Results instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminarseminar Poor written communication among staff, vendors and customers will always cost you time and money. For instance, calculate the amount of time required to create a document (i.e. e-mail, letter, memo or report). Now calculate the time it takes to send out clarifications, or answer questions because your readers failed to comprehend a message you thought was clearly stated. The primary  more...
Target Thinking - Inside and Outside the Box instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminarSeminar - Do you have difficulty thinking creatively under pressure? - Do you have difficulty analyzing new information? - Do you have blank moments - you mentally phase out? If you answered "yes" to any of these questions - relax, you re perfectly normal. In many stressful situations, our high-level thinking skills tend to become less of a priority to our brain (basic survival becomes the main  more...
Target Memory: A Seminar to Remember instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminarSeminar ...ries What makes this seminar different? Most memory improvement books and programs recommend a variety of rigid techniques and exercises that, for the most part, can be very effective. Unfortunately these techniques and exercises often require a great deal of effort and time, and don't always work for everyone. That's because everyone thinks differently. Unique experiences will shape your  more...
From Pierson Requirements Group
Process Modeling Skills ...ineering, Total Quality Management and Continuous Process Improvement initiatives. The workshop: - Provides an understanding of the process modeling techniques used for gathering business requirements. - Gives each seminar participant the techniques and skills needed to build and interpret the process definition diagrams; Context, Process Decomposition, Activity Diagrams using UML  more...
Business Process Re-engineering This 2 day seminar provides training in Business Process Reengineering Methodology, Business Modeling and Analysis Techniques through the use of practical exercises and detailed case studies in addition to lectures. After completing this course, you will be able to manage the tasks and techniques used in implementing a Business Process Re-engineering project. The seminar: - Outlines the  more...
Learning Use Cases UML and JAD Techniques ...provides a life cycle and techniques used for IT process improvement using use cases and the Unified Modeling Language (UML). The seminar focus is on how to: - Write use cases and build requirements and design models using the Unified Modeling Language - Implement a repeatable process for project initiation, requirements definition, analysis and design - Perform use case realization  more...
From Summit Process Engineering
Introduction to CMMI ...ing issues that should be addressed in performing process improvement as structured by the CMMI model. The course fulfills the prerequisite requirement for any course requiring an official SEI Introductory CMMI course. Upon successful completion of the class participants also meet the SEI qualification requirements for participation as SCAMPI Class A team member and will additionally receive a  more...
Action Planning Workshop ... Three Day Workshop for Creating a Strategic and Tactical Improvement Plan You ve decided to make a commitment to software process improvement and your management team has given you their full support. What is the next logical step? The decisions you make at this critical point in your software process improvement program will have a profound effect on your program s success. How do you  more...
From Leaders Workshop
Leadership Skills instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program Training Workshop on Leadership Skills Introduction: Leadership has been called "The ability to get followers." One of the deepest cravings of human nature is the need to feel important, to have a sense of meaning and purpose in life and work. Leaders are invariably those who can tap into the deeper emotions of others and get them to rise above and beyond anything they may have accomplished in  more...
Excellence in Managerial Skills instructor led trainingworkshop / seminarCustomised In House Program Training Workshop on Managerial Skills ************************************** Introduction: ************* In most Organizations, people are chosen for a Managerial Position not because of their Technical Knowledge. They are chosen because someone has seen the spark of Leadership in them. That is the Spark we must develop in ourselves to be Successful Managers. Leaders are not born; they are  more...
From Brand YOU Professionals
Brand YOU Playshop How unique are you? How unique do you want to be? Do you want to stand out from the crowd? Want to be known for something distinctive? In an increasingly competitive world, just academic qualifications and great work experience are not enough to assure you of success! The Brand YOU Playshop is a revolutionary self-development program, ita ™s a workshop with more play than work! Through an  more...
From Market Leader Corporate English Training
Corporate English Training instructor led trainingon-line e-learning cbt (computer based)workshop / seminartrain the trainercomputer lab ...ter the training in order to measure the overall language improvement of the trainees. We look forward to working with our corporate clients to deliver high quality training that adds value to our operations. Although we are based in Shanghai, we have the capability to physically deliver training in almost any part of China. Market Leader has a nationwide network of training provider  more...
From The First Institute Of Dynamic Learning
NLP Practitioner Training NLP is a set of incredibly powerful skills and amazingly simple techniques anyone can learn & use to be more effective and proficient in all areas of their life. People learn NLP to increase their success in influencing & persuading anyone they want (children, spouse, clients etc. )as well as to make powerful and lasting changes, easily, quickly, and permanently. What will you take home  more...
From Sridhar's Quality Academy
Public Training Programs in Chennai, Hyderabad, Bangalore, Trivandrum, Pune, Mumbai and Delhi workshop / seminar ... Training Need Analysis Balance Score Card Process Improvement/ Consulting Process Re-engineering Business Strategy MIS Training Sales & Marketing Strategy Organizational Orientation Communication Skills Presentation Skills Working in Teams Telephone & e-mail etiquette Time & Stress Management Boot camp for Induction Business Etiquette Advanced  more...
From America First Consulting
Lean Six Sigma Yellow Belt Training instructor led training ...elt training: Provides the tools to enable students to be improvement team members. The two day class covers the basics of Lean, Six Sigma and Theory of Constraints and ways to improve a process. This is an interactive class with lecture, discussions, simulations, video, and other learning activities. By training team members at this level it improves the effectiveness of the improvement team.  more...
From SCSenglish
SCSenglish Corporate In-house English Courses Shanghai China instructor led traininggroup study and discussioncoursewareself directedbookworkshop / seminar SCSenglish Corporate In-house English Courses SCSenglish specializes in the teaching of English to employees of leading companies in Shanghai, primarily multi-nationals. SCSenglish has been one of the leading Corporate English Trainers in Shanghai since 1995. Our Approach All of our trainers are graduate native English speakers with extensive experience teaching English as a foreign  more...
From ECO MAX Training & Learning Centre
7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT Introduction: 7 QC tools are the systematic tools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities. Objectives:  more...
From System Technology Institute
Software Quality Assurance and Improvement instructor led traininggroup study and discussioncoursewareworkshop / seminar Our SQA course covers the vital issues and recommended procedures, practices and processes for the implementation of a Software Quality Assurance Program. You will develop awareness of SQA in software development environments and support practices. Emphasis is on adherence to established software development and support processes, software standards and the implementation of an effective  more...
System Life Cycle Engineering with ISO/IEC 15288 (Systems Engineering - System Life Cycle Processes) instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...stems. In addition, the standard may be applied to system improvement. MIL-STD-499B (Systems engineering) and DOD Instruction 5000.2 (Operation of the Defense Acquisition System) serve as the sources for selected supplementary materials. MIL-STD-499B defines a total system approach for the development of [defense] systems. ANSI/EIA 632 (Processes for engineering a system), with needed additions  more...
From The Training Bank
Customers Forever workshop / seminar Whether your goal is to improve customer retention, create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you. This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This  more...
Customer-Focused Leadership workshop / seminar This highly effective and interactive 2-day on-site program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive  more...
From Human Resources Services
G K Lim's Stress Management Program instructor led training ...easily Live healthier, happier lives Facilitate overall improvement and higher productivity in the six areas of each participant s life -- social, working, financial, religious, family, and physical Solve problems easily, effectively, and intuitively Manage intuitively Understand, facilitate, enhance, and help create, better inter-departmental communications so that there is higher overall  more...
From India Facilitation Network
Coaching for Performance: A new task for Managers workshop / seminar ...erships in the workplace. Turn Empowerment and Continuous Improvement into more than just words. Learn the essentials of the skill to make them happen Objectives: By the end of the workshop participants will: Have a Clear Understanding of Coaching Skills in Management Learn how to build Rapport. Apply useful Coaching models. Practice these Skills in a safe environement Taking Away an  more...
From Novaces
Consulting Our consultants have the kind of real experience that will help you to assess, plan, implement and lead process improvement programs that drive profound change in your enterprise. Importantly, our approach is tailored to the way you see your own organization as we deliver consulting for Lean Six Sigma Implementations from Process Management to On-Site Facilitation  more...
From Performance Evolution, Inc.
The H-factor in Management instructor led traininggroup study and discussionworkshop / seminarOn-site workshop New Management Training could put Corporations on the cutting edge of Human Talent Management The H-factor in Management training initiative is a new program designed to address the dramatic shift in shareholder value of intangible assets in companies today. Manage with a genuine connection to employees. Connect people to systems. Give appropriate and honest feedback to employees.  more...
From System Technology Institute
Software Configuration Management Fundamentals instructor led trainingcoursewareworkshop / seminar The course provides a comprehensive look at SCM from Project Day-1 through operation and maintenance phases of a systems life cycle in compliance with DoD Directive 5000.1, ISO9000, ISO9001,SOX, CMMI, ISO, OMB Memorandum M-05-23, MIL-HDBK-61A and Sarbanes-Oxley Act Section 404. Build the foundation for process improvement through this integral software development and maintenance course.  more...
From LeadingEducation.com
Internal Quality Auditing Seminar instructor led trainingworkshop / seminar This six-hour course provides the information necessary to conduct internal quality audits. It teaches you to prepare, perform and report in easy to understand terms. The course is highly focused on what all internal auditors need to know to conduct an audit from initial acceptance of the audit assignment through the final audit report.  more...
From Wealth and Self Help Training
Wealth and Self Help Training instructor led trainingon-line e-learning cbt (computer based)study at homee-book We teach wealth and self help online training. We have over 59 training modules. Success Fundamentals, Negotiation, Investments, Entrepreneurship, Realestate, and many more training modules. Take a look http://visualwebcreations.net/wealth/ This money mastery personal development course is the most complete global wealth and personal development system ever developed. Understanding how your money  more...
From MD Consultancy
Develop Your Organisation's Meta Signature instructor led training The Meta Signature (Training Seminar) The meta signature is a very powerful basis for the holistic and balanced identification of key improvement areas within organisations this one day event will provide a structured and insightful basis for development of this signature which will be unique to each organisation.  more...
From Performance Evolution, Inc.
Performance Management instructor led training This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how  more...
From Miracle Infocom
Corporate Training on-line e-learning cbt (computer based) ...CBT, PSPL, ooad, conceptual training, seminar, continuous improvement, corporate it training, quality training, HACMP training by Mr. Ananth, AIX Training by Mr. Ananth, company training, continuing education, corporate university, human performance, Database Administration (DBA) Oracle, SQL Server 2000/ 2005. OLAP/ ETL Tools COGNOS, Informatica, Business Objects, Ascential DataStage &  more...
Corporate Training ..., CBT,PSPL,ooad, conceptual training, seminar, continuous improvement, corporate it training, quality training, HACMP training by Mr.Ananth, AIX Training by Mr.Ananth,company training, continuing education, corporate university, human performance, Database Administration (DBA) Oracle, SQL Server 2000/2005. OLAP/ ETL Tools COGNOS, Informatica, Business Objects, Ascential DataStage &  more...
From Spectra Mind Solutions
Prep Courses for CSQA , CSTE , CSPM Certifications instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...blish standards for initial qualification, and continuing improvement of professional competence. This certification program helps to: Define the tasks (Domains) associated with software project management activities in order to evaluate mastery of these activities. Demonstrate an individuala ™s willingness to improve professionally. Acknowledge attainment of an acceptable standard of  more...
NABH -NATIONAL ACCREDITATION FOR HOSPITAL HEALTH CARE PROVIDERS instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...dards provide framework for quality assurance and quality improvement for hospitals. The standards focus on patient safety and quality of care. The standards call for continuous monitoring of sentinel events and comprehensive corrective action plan leading to building of quality culture at all levels and across all the functions. The 10 chapters in the standard reflect two major aspects of  more...
Training for hospital standards - JCI - Joint Commission International instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab JCI - Joint Commission International Introduction Joint Commission International Accreditation Policies International Patient Safety Goals # Functional Chapters Section I: Patient-Centered Standards Access to Care and Continuity of Care Patient and Family Rights Assessment of Patients Care of Patients Anesthesia and Surgical Care Medication Management and Use Patient and  more...
SEI(SM) Authorised Workshop on Introduction to CMMI ® instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...of best practices from proven discipline-specific process improvement models, including the CMM ® for Software, EIA 731, and the Integrated Product Development CMM ®. This course has been updated to be part of Version 1. 2 of the CMMI ® Product Suite. Read more Successful Completion Successful completion of this course requires that participants actively  more...
APMG certifications training in INDIA instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...ess capability. Harnessing these projects into a coherent improvement process is a constant challenge. The objective for a programme is to co-ordinate the delivery from a specific set of projects such that the programme can achieve more than just the outcomes from its projects, it can deliver measurable benefits that can be realised within the timescales of the programme as well as afterwards.  more...
Prince -2 Training In association with "Trans Atlantic " who are an Accredited Training Organsiations for APMG UK instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...gement of solutions implementation, process redesign, and improvement projects, and training large professional teams. He is a highly experienced international trainer and entrepreneur with more than 25 years of experience in organizational development, project management and training. During the last decade, he has trained large number of software quality professionals from QA & QC streams  more...
Prep Courses for Business Analyst Certifications at Hyderabad,Bangalore,CHennai,Kochin,Noida ,Newdelhi,Pune,mumbai instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...rience in Business analysis, Project Management & Process Improvements across various firms. Vijay trains and facilitates 21 Contact Hour Training Course and has trained over 1500 CBAP aspirants for the Spectra mind Contact program. He has successfully taught this course since the year 2003. He has conducted this course repeatedly at London, Singapore, Boston, and all over India to an  more...
From TQM School
Total Quality Management TQM is an integrated organisational approach in delighting customers (both external and internal) by meeting their expectations on a continuous basis through everyonea ™s involvement. It requires the organisation to work for continuous improvement in all products / processes along with proper problem solving methodology  more...
Six Sigma Variation is the enemy. The term Six Sigma is not only a statistical measure of variation; it is also a business strategy. The Six Sigma philosophy has been adopted widely by all types and sizes of organisations throughout the world. Six Sigma needs to be understood and integrated at every level of the organization if long-term companywide improvements are to be made.  more...
ISO-140001 Ecological sense makes economic sense. Long term sustainability requires environmental impact assessment & optimisation. This is best attained through understanding of environmental issues & organisation-wide participation. Environment Management System (ISO 14001: 2004) sets out to achieve continual improvement in environmental performance of the organisation through participation by all.  more...
Lean Management JIT is a philosophy of continuous improvement in which non-value-adding activities (or wastes) are identified and removed for the purposes of Reducing Cost, Improving Quality, Improving Performance, Improving Delivery, Adding Flexibility, Increasing innovativeness  more...
Design Of Experiment DOE DOE is a simple yet effective problem solving methodology. It can be applied to problem resolution & also to problem prevention. DOE supports quality improvement initiatives from primitive to world-class quality levels. This training module explains Shainin techniques of DOE in a simple step-by-step approach.  more...
Quality Circles Quality circles have been successful in empowering & creating ownership at workplace. 7-step Quality Improvement approach is based on PDCA, which is unarguably the worlda ™s most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right  more...
Measurement System Analysis MSA Measurement is the first step to improvement. Measuring right is even more important. Measurement System Analysis assesses the properties of a measurement system to ensure adequacy for a given application.  more...
Departmental Purpose Analysis For an organisation to be customer driven, it needs to be process driven. Process approach to work is a key differentiator and enables effective utilisation of resources and continuous process improvement. Effective practice brings multifaceted improvements across organisational processes like shorter lead-time, waste reduction and improved efficiency.  more...
Kaizen Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle. Kaizen is a means of continuing improvement in personal life, home life, social life, and working life. The Kaizen business strategy involves everyone in an organization working together to make improvements without large capital investments.  more...
From ISO-Xpert Management & IT Consultants
BLACK BELT LEAN SIX SIGMA MODULE 1 - 4 on-line e-learning cbt (computer based)self directed Six Sigma Black Belts are typically leaders sometimes with full time responsible for implementing process improvement projects within the business. Completion of all 4 Lean Six Sigma Modules will develop the skills and application of the Six Sigma methodology and tools to an advanced level. With a thorough understanding of the DMAIC (Define, Measure, Analyze, Improve, Control) model the  more...
GREEN BELT LEAN SIX SIGMA MODULE 1 2 on-line e-learning cbt (computer based)self directed Building on the knowledge gained from the Yellow belt training developing the DMAIC (Define, Measure, Analyze, Improve, Control) model. The Lean Six Sigma Green Belt plays an important role in organizations, normally leading process and quality improvement teams as part of their full time job. The degree of knowledge and associated skills are less than a Black Belt.  more...
YELLOW BELT LEAN SIX SIGMA MODULE 1 on-line e-learning cbt (computer based)self directed This 5 day yellow belt course provides the delegate with a broad understanding of the Lean Six Sigma methodology and introduces the basics tools and techniques to participate in a problem resolution team or with process improvements.  more...
INTRODUCTION TO SA-8000 CERTIFICATION on-line e-learning cbt (computer based)self directed Objective -What social accountability management system and related procedures are adequately documented and that they comply with the requirements of the standard SA 8000. -How the system of documented procedures is effectively developed with continual improvement is in practice. -How the organization is accountable for local laws and ILO conventions & regulations.  more...
ISOTS 16949-2002 INTERNAL AUDITOR on-line e-learning cbt (computer based)self directed ISO/ TS 16949: 2002 is an ISO technical specification which aligns existing US, German, French and Italian automotive quality system standards within the global automotive industry. This course is suitable for you if you are, or will be, responsible for conducting internal audits within your organization. You will learn to use the most appropriate and reliable techniques for the Automotive Sector.  more...
ISOTS 16949-2002 FOUNDATION on-line e-learning cbt (computer based)self directed This course is designed to give you a thorough knowledge of ISO/ TS 16949: 2002 and its application. Designed for people working with ISO/ TS 16949: 2002 in the automotive sector responsible for developing and implementing management systems or those who require an understanding of this standard. This course is also useful for people conducting or involved with audits.  more...
ADVANCED EMS AUDITOR on-line e-learning cbt (computer based)self directed If you are responsible for implementing or maintaining an environmental management system then this IEMA registered course is for you. You will develop a detailed understanding of environmental aspect evaluation, legislative compliance and continual improvement.  more...
ISO 14001 FOUNDATION on-line e-learning cbt (computer based)self directed Designed to provide you with a thorough knowledge of environmental management systems, allowing you to develop and effectively implement a certifiable system. The course focuses on developing a system around identified aspects and legislation in order to ensure continual improvement and prevention of pollution.  more...
ISO 9001-2008 FOUNDATION COURSE on-line e-learning cbt (computer based)self directed Developed specially for those implementing quality management, involved in quality assurance for the first time, or wishing to attend a registered auditor course without prior experience of quality systems. The course includes highly interactive sessions and practical workshops.  more...
Six Sigma Orientation instructor led training ...improvement effort designed to increase productivity and reduce costs. Regardless of the way it is used within your organization, Six Sigma means data driven decision making. In its most simple sense, Six Sigma is a highly disciplined approach to decision making that helps people focus on improving processes to make them as near perfect as possible. The term "Six Sigma" relates to the number  more...
From Spectra Mind Solutions
Prep Courses for ASQ-CQE Certifications with 100 job Guarantee instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...es and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes. Who should attend? a Project Managers, Project Leaders a Software Professionals & Process Engineers a Directors, Senior Management professionals a  more...
From PowerSuasion Incorporated
The Writers Decisions featuring the PowerSuasion Assessment instructor led trainingon-line e-learning cbt (computer based)group study and discussiontrain the trainer The pen is mightier than the sword, but in today's world of email overload, getting your readers to respond is a daily challenge. Also, when your readers do read your email, it must have focus, clarity, and brevity to make sure you get the results you want. Designed for the busy leader and professional, this seminar focuses on writing strategies that you can use to make your emails, letters, and  more...
From Spectra Mind Solutions
Prep Courses for ISEB Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...QUES 6. REVIEWS 7. INCIDENT MANAGEMENT 8. TEST PROCESS IMPROVEMENT 9. TEST TOOLS 10. PEOPLE SKILLS Start Date: 01 December 07 Duration: 10 Days (2Hrs/Day) Fees: Rs. 6000/-(Inclusive of Study mtl, Question bank & Case Studies, Mock Tests, etc.) About the ISEB Exam: (Visit: http://www.bcs.org/BCS/Products/Qualifications/ISEB/About/default.htm) Forthcoming Exam dates: Online exam Exam fees:  more...
Introduction to Business Intelligence: Designing a Successful BI Program Provided by Spectramind instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...al return Keeping customers loyal Managing a profit improvement program Strengthening operational efficiency of the organization Taking advantage of potential prospects Discovering untapped business opportunities using relationship analysis Prioritizing opportunities based on organizational need Harnessing Online Analytical Processing (OLAP) Building an Effective BI Model  more...
Prep Courses for Domain Specific Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...llection Schemes, Roles and Responsibilities, Identifying Improvement Opportunities and implementing the same. Leading edge estimation methods and tools, Evaluating world-class Estimation Methods and Tools, Review of the most common tools: COCOMO II, SLIM, Price-S, SEER-SM, PQM-Plus Activity Based Costing Validating and auditing estimation data Estimation process institutionalization and  more...
Prep Courses for Domain Specific Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...llection Schemes, Roles and Responsibilities, Identifying Improvement Opportunities and implementing the same. Leading edge estimation methods and tools, Evaluating world-class Estimation Methods and Tools, Review of the most common tools: COCOMO II, SLIM, Price-S, SEER-SM, PQM-Plus Activity Based Costing Validating and auditing estimation data Estimation process institutionalization and  more...
From Executive Solutions Ltd
Everyones a Customer -for Customer Service Excellence This highly acclaimed course is now available as a public half-day workshop. Delegates will leave this half-day workshop with tips on how to: * deal with angry/ difficult customers * identify areas to promote customer service excellence in their workplace * assess strengths and weaknesses and opportunities for improvement in customer service . * gain competitive edge through excellence in  more...
From XTrack Egypt
Advanced Presentation skills This highly practical program enable presenters to improve their presentation competencies and reach better analysis for their audience. It also allow participants to better evaluate their own presentation skills and set targets for improvement. program contents: *Characteristics of good presentation. *Analyzing own presentation skills. *Analyze audience.*How to structure your presentation.  more...
From Benchmark Six Sigma
Benchmark Six Sigma Green Belt Training - Delhi ...Sigma Green Belt training is for people who want to bring improvements at their work place. It is for those who want to carry out improvement projects (that have verifiable benefits) with a high success rate. This program assumes no prior knowledge of similar techniques. So people from operations, finance, quality, sales, marketing, R&D, customer service, admin, training, HR, design,  more...
From Trimentus Technologies Pvt Ltd.
certified ITIL v2 Service Manager in April 6 to April 18 at Chennai instructor led traininggroup study and discussionbookworkshop / seminartrain the trainercomputer lab ...T Service Management Best Practices # Continuous Service Improvement Program - Ensuring Quality # Service Level Management - The Quest for Quality # Service Desk - The a Diamonda # Incident Management - Getting Back to Work # Problem Management - Understanding Why We Fail # Availability Management - As They Like It # Security Management - Protecting the Core # Configuration  more...
ITIL v3 Foundation ...sition a Service Operations a Continual Service Improvement a Complementary guidance a ITIL Version 3 Qualifications a ISO/ IEC 20000 Overview The courseware has been designed to serve as reference material much beyond the course and during implementation too. Visit www. trimentus. com/ IT/ itilv31. html for more information about the course. Extra Value  more...
From Kwerkus Six Sdn Bhd
Lessons in Innovation For Teams LIFT workshop / seminar Innovation is a word that in recent times has been overused. It can be found in a variety of settings from companies mission statements to advertisements on billboards. This is understandable since innovation is the lifeblood of all organizations and has the potential to deliver stellar business results. But how do you actually innovate? How does your team or organization come up with innovative  more...
From Priestley Training
Introducing Quality Management instructor led traininggroup study and discussionworkshop / seminar Course Overview: This course provides delegates with an insight to the key concept, requirements, principles and principles associated with Quality Management and Total Quality Management.  more...
From Object Knowledge, Inc
Business Process Modeling and Analysis ...ing & Analysis is a crucial component of Business Process Improvement (BPI) efforts. It is also a critical but often overlooked activity in new systems development. The next generation of e-Business mandates rigorous business process modeling. In this seminar, you will learn the process modeling and analysis skills necessary to lead your team through a breakthrough business process  more...
From iB4e, Inc
Measurable Management instructor led traininggroup study and discussionbookworkshop / seminar ...ent Program is a practical, proven approach to continuous improvement that will deliver real, measurable outcomes that meet the needs of the organization, the department and the individual. Measurable Management is not just another buzz word, it earned its name because it delivers measurable, tangible results that begin before the program ever ends. This program works and we guarantee it!  more...
From in_cr_ove
Problem Solving PDCA is unarguably the worlds most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right thing right the 1st timea approach  more...
Internal Customer Orientation In successfully running organisations, the complacency that sets in first is to take the internal customers/ colleagues for granted. Later, such behaviour manifests in complacency towards external customer as well. This training module provides a proactive look towards interpersonal relations to enhance internal/ external customer satisfaction. It draws inputs from improvement methods used  more...
Move Ahead Right workplace attitude makes the job easy for people with direct work responsibilities. In addition, it improves workplace co-ordination resulting in better productivity & improved morale. Move Ahead is a techno behavioural programme based on Total Quality Management principles targeted to instil right workplace attitude, skill & knowledge to the operating level human assets  more...
One Step Forward A little bit more than what we usually do, makes a huge difference to our lives. When we grow, our organisation & society grows with us. This module addresses issues that the new joiners may encounter in the welcoming organisation & the ways to cope up with these changes. The objective is to come out as better human being, better professional & a winner.  more...
Time Management ( 48 Hour Day) instructor led traininggroup study and discussionbookworkshop / seminar The most common reasons for stress and inefficiency today germinate from how a person utilises his/ her time. Treating these symptoms as opportunities for self-improvement is the first step to lead a successful life. This training workshop is intended to give an overview of time management concepts, tools & techniques with a view to improve personal & organisational effectiveness  more...
Step up to Success instructor led traininggroup study and discussionbookworkshop / seminar This life is available to us only once in its present form. How we live it, is a choice that we make. Choosing positive attitude is the first step to succeed in personal & professional life. This training workshop intends to improve personal effectiveness in societal & organisational settings  more...
Solution Oriented Creativity instructor led traininggroup study and discussionbookworkshop / seminar ...improvement initiatives that fail to deliver expected results are not due to lack of skills or knowledge about the subject The effectiveness of improvement methods/ tools is restricted by the creative exploration that all improvement methods/ tools expect. This workshop has been designed to address these issues by opening up the possibilities hitherto hidden. The already available creative  more...
From Mountainview USA
ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainercomputer lab These Accredited Certification Courses are offered in 3 venue: 1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer 2. On-site classroom 3. Distance Learning via the Internet All ITIL V3 Intermediate courses are available ITILV3SS: Service Strategy ITILV3SD: Service Design ITILV3ST: Service Transition ITILV3SO: Service Operation ITILV3CSI: Continual Service Improvement  more...
From Total Ryu Martial Arts
3 Day Access Courage Training instructor led training ...improvement class. This program in all inclusive and is currently taught at the base of Rocky Mountain National Park. Using the FAST Self-Protection teaching methodology we teach this empowering program and help individual find their courage and become their own sanctuary. This program changes lives for the better, you will become more confident in all aspects of your life after taking this  more...
From KnowledgeWorks IT Consulting Pvt. Ltd.
Test Process Improvement Workshop workshop / seminar For see complete information about this event, please visit http://www. knowledgeworksindia. com/ download/ TPI_Jul09. htm To add this event to your Calendar (Outlook), Please click the below link http://www. google. com/ calendar/ ical/ kwitads%40gmail. com/ public/ basic. ics  more...
From Turning Point Management Consultants Pvt. Ltd.
How to Unleash People to Perform instructor led traininggroup study and discussioncoursewareself directedbookworkshop / seminar ...ing: Achievement Motivation, Self-Efficacy, Performance Improvement, Business Ethics and people Empowerment Process (This training draws input from various concepts that essential for performance improvement and brings together through a unique framework results in unleashing people to perform. Group / Participants size: 30 (group activities and other details are planned according to  more...
Managerial Effectiveness instructor led trainingbookworkshop / seminar 12 different trainings and workshops are conducted empower leaders to become great and successful managers. Develop competencies that are essential for enabling managers to achieve more Variety of Training programs offered by Turning Point Management Consultants - Transition to management Supervisory skills Managerial effectiveness Mentoring skills  more...
Exemplary and Extraordinary Leader coursewarebookworkshop / seminar ...the development stage, participants will show significant improvement Six Leadership competencies: 1. Shows determination to achieve excellent results, 2. Focuses on the market, 3. Finds better ways, 4. Demands top performance, 5. Inspires commitment, 6. Develops self and others. Twelve Managerial competencies: 1. Decision making, 2. Drive / self-motivation, 3. Planning and organizing,  more...
From Training on handwriting analysis and personal growth
Understanding and Enhancing Your Childrens Capabilities Through Their Handwriting ...By understanding yourself better, you could begin to make improvement and become a better and successful person too. The purpose of this one-day workshop is to introduce you to the basic of handwriting analysis, a tool that could determine the personality of the writer. Through this workshop you will: Be introduced to the basic of handwriting analysis, information that not many  more...
From Linkage, Inc.
What Got You Here Won't Get You There instructor led trainingworkshop / seminar Linkage is proud to bring you this practical one-day program featuring coaching guru, Marshall Goldsmith a world authority in helping successful leaders get even better. Hear from Marshall Goldsmith about how to unlock the keys to your professional success and use proven tools and processes to identify limiting behavioral habits. Reap the added benefit by working to improve yourself as a leader  more...
From Training on handwriting analysis and personal growth
The basic of handwriting analysis instructor led traininggroup study and discussione-book This program will teach the participants about the basic of handwriting analysis i. e. how to measure emotional responses, how to measure emotion intensity and basic traits found in the handwriting. From this program the participants are able to understand themselves better and able to make improvement so that they are able to achieve their goals and dreams. The program is taught in a  more...
From Matrix Training
Selling Skills By the end of the workshop, the participants shall be able to: a. Build a positive self-belief and enthusiasm for their role b. Acquire the tools & techniques critical in relationship management c. Create a self-improvement action plan for the coming month/ quarter  more...
From Learning Path India
IELTS TRAINING Candidates will benefit from the following * Practice of each of the four sections of the test: Listening, Reading, Writing and Speaking, including hints and techniques. * Familiarisation with the IELTS pattern. * A 'mock' test under examination conditions including an individual discussion of grades. * Teacher feedback on individual performance and suggestions for further  more...
From Evergreen Team Concepts
Six Sigma Green Belt Certification instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...es and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes. Program is accredited by the Lean Leadership Institute. Course overview - Six Sigma Green Belt Training Training Topics Six Sigma Introduction Six Sigma  more...
Lean Leadership Certification Program instructor led training By implementing a Lean program, you have the ability to provide your customers with consistent, measurable quality, competitive pricing and appropriate lead-time responses that will set you apart from the competition.  more...
From Turning Point Management Consultants Pvt. Ltd.
Trainings offered by Turning Point Management Consultants instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directede-bookbookworkshop / seminartrain the trainer Training and Development Trainings and developmental activities customized in consultation with the HR team and based on Need analysis. Diagnosing relevant competencies required for achieving greatness and competent organizational growth ambitions and developing and implementing comprehensive result oriented competency development plan is the strength of Turning Point Management Consultants. Our  more...
From Learningminds!
Creating Synergy workshop / seminar Creating Synergy is the most effective way to bring about organizational integration and performance improvement, with fun-based learning experience. The workshop promises to be challenging, exciting, thought provoking and rewarding.  more...
From Orion Training and Performance Management
Cert IV in Competitive Manufacturing study at homegroup study and discussionself directedbookworkshop / seminartrain the trainer The Competitive Manufacturing program is designed to identify and implement improvement opportunities. Lean Manufacturing is the cornerstone to this program and is the key to world class competitiveness. Lean is best summarised as the process of improving productivity, quality, costs and lead times by focusing on making value flow and eliminating all forms of waste.  more...
From Metis ERC India Pvt Ltd
Managing Performance instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Process Excellence Employee performance review After action review How to transform employees into solid performers Conducting meetings that move people to action Creative problem solving Creative problem solving & decision-making Building training values through performance improvement strategies Give and receive feedback Measuring and analyzing outcomes Measuring for results Stress Management  more...
From High Technologies Solutions
Dot Net Training instructor led traininggroup study and discussioncoursewarecd rome-bookworkshop / seminarcomputer lab ...rld. The endeavor is to inculcate a desire for continuous improvement , a sense of healthy competition, and sensitivity towards ethical and moral values. We offer following technical courses : IBM Mainframe : M/F .Net / Dot Net J2EE SQT (Software Quality Testing) AS/400 : iSerise Training, AS/400 Training, AS400 Training, Midrange Server training, AS400 RPG Training, AS400 ILE Training,  more...
From Datrix Training Ltd
ITIL Foundation instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The IT Service Management Foundation course is a three-day course leading to the ITIL Foundation Certificate. It is made up of a series of formal lectures, a number of practical assignments to be carried out in syndicate groups and some practical exam preparation. Throughout the course a series of mock examinations will be set and candidates will have ample opportunity to prepare for the  more...
From Pearlcatchers Ltd
Managing Service Quality - the key to improving the customer experienc instructor led traininggroup study and discussionworkshop / seminar Products have never been better. Service has never been worse. Lucky for you there are so many other disastrous customer experiences available yours won t stand out from the crowd. But what an opportunity . As organisations strive to get closer to their customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable  more...
From in_cr_ove
Solution Oriented Creativity for Manufacturing & Service organisations instructor led traininggroup study and discussioncoursewareworkshop / seminar ...improvement initiatives that fail to deliver expected results are not due to lack of skills or, knowledge about the subject. The effectiveness of improvement methods/ tools is restricted by the creative exploration that all improvement methods/ tools expect. This workshop has been designed to address these issues by opening up the possibilities hitherto hidden. The already available creative  more...
From Belmah Strategies (Malaysia) Sdn. Bhd.
Measurement System Analysis / Evaluation training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer Define and understand a measurement system and the causes of variation; qualify the sources of variation; design or choose appropriate systems for measurement, data collection and use; maintain these measurement systems over life of the manufacturing process. The course enables the delegates to: - Conduct measurement system studies including assessment of linearity, stability, repeatability,  more...
Statistical Process Control training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer SPC (II) can track and hold the gains from quality improvement activities. This course has a practical hands-on approach in numerical computation for manufacturing or service. This course enables the delegates to understand the use of variable (Precontrol, X-bar R) and attribute (d, p, c and u) data. They will also learn of the implementation, interpretation and use control charts.  more...
7 Quality Control Tools training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer ...Improvement and is delivered in a take-back-and-do approach. This course will show the delegates the basics of teamwork and problem solving. This course will ensure all team members have a unified approach to problem solving. Although this course appears simple, unless delegates have the same approach, there will be undue waste of time since employees cannot agree on a common method of problem  more...
From High Technologies Solutions
Corporate trainings by High Technologies Solutions instructor led trainingcoursewarecomputer lab ...rld. The endeavor is to inculcate a desire for continuous improvement , a sense of healthy competition, and sensitivity towards ethical and moral values. We offer following technical courses : IBM Mainframe : M/F .Net J2EE SQT (Softwrae Quality Testing) AS/400 : iSerise Training, AS/400 Training, AS400 Training, Midrange Server training, AS400 RPG Training, AS400 ILE Training, RPG/400, RPG  more...
Best Mainframe training instructor led trainingstudy at homebooktrain the trainercomputer lab ...rld. The endeavor is to inculcate a desire for continuous improvement , a sense of healthy competition, and sensitivity towards ethical and moral values. We offer following technical courses : IBM Mainframe : M/F, Mainframe training,Mainframe education,Mainframe in india,Mainframe institutes in india,Mainframe training,Mainframe education,Mainframe in india,Mainframe institutes in  more...
From in_cr_ove
PDCA ( Plan Do Check Act) instructor led traininggroup study and discussionbookworkshop / seminar PDCA is unarguably the worlds most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate the right thing right the 1st time approach  more...
Kaizen instructor led traininggroup study and discussionbookworkshop / seminar Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle  more...
TPM ( Total Productive Maintenance) instructor led traininggroup study and discussionbookworkshop / seminar Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world  more...
From SQTL Integrated Solutions Pvt Ltd
Diploma in Software Testing instructor led trainingcomputer lab ...uctured process for inspection and test that leads to the improvement of software quality. This course is aimed to benefit all people involved in software testing who wish to base their knowledge on a sound technical foundation or augment it. The education is suitable for quality and test professionals, programmers, developers, specialists and (project) managers who are responsible for the  more...
From in_cr_ove
Departmental Purpose Analysis instructor led traininggroup study and discussionworkshop / seminar For an organisation to be customer driven, it needs to be process driven. Process approach to work is a key differentiator and enables effective utilization of resources and continuous process improvement  more...
Unleash Your Productivity instructor led traininggroup study and discussionbookworkshop / seminar The concept of productivity has undergone a sea change with better understanding of interdependence. Linking the personal productivity to organisational goals is of paramount importance. The improvement methodologies, already in use at organisational stage, have a lot of hidden learning related to personal & organisational productivity.  more...
Design Of Exprements( DOE) instructor led traininggroup study and discussionbookworkshop / seminar DOE is a simple yet effective problem solving methodology. It can be applied to problem resolution & also to problem prevention. DOE supports quality improvement initiatives from primitive to world-class quality levels.  more...
From Wintrac Inc.
ITIL Foundations Certification - IT Service Management Best Practice Framework(itil) ... Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and reduce long-term costs. Participants learn in an interactive dialogue-based setting from seasoned process consultants who have gained years of experience through  more...
Developing Yourself as a Leader This course will provide the methods to perform a personal assessment so that new managers can identify areas for improvement and apply strategies to develop and grow their leadership capabilities. You can get a complete list of other Business Skills classes at http://www.wintrac.com/courses/business.asp  more...
ITIL Foundations Certification - IT Service Management Best Practice Framework ... Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and reduce long-term costs. Participants learn in an interactive dialogue-based setting from seasoned process consultants who have gained years of experience through  more...
ITIL V3.0 Foundation for IT Service Management This course is designed for all levels of IT Service and Support staff. This courseware provides IT professionals with the knowledge to write the accredited industry certification exam for ITIL ® Foundations certificate in IT Service Management. The Foundation level focuses on knowledge and comprehension to provide a good grounding in the key concepts, terminology and processes of ITIL V3. At  more...
From CustomerCentric Systems, LLC
CustomerCentric Selling Custom or Public Workshops Sales Training Workshop Objectives At the end of our public sales training seminar, attendees will understand: a The pitfalls of traditional selling behavior a Why some things are more difficult to sell than others a How risk-averse, non-expert organizations buy products/ services they don't fully understand. a How needs develop in the mind of the buyer a How needs develop across an  more...
From Xcelware - Six Sigma Training and Certification Program in Bangalore
Six Sigma Training and Certification Program in Bangalore ...nd ITIL training & consulting Six Sigma is a business improvement methodology that uses rigorous data analysis to eliminate defects in any process, from manufacturing to transactional and from product to service. Six Sigma Certification recognizes that an individual meets the knowledge and experience requirements solve problems using the methodology. It can help an individuala ™s  more...
From Reckon IT Training & Consulting
Information Security Foundation based on ISOIEC 27002 ISFS group study and discussioncoursewarecd rombookworkshop / seminar The 2-day ISO/ IEC 27002 Information Security Management Foundation certification training course fully prepares every participant for EXINa ™s a ISO/ IEC 27002 Information Security Management Foundationa certification examination. The ISO/ IEC 27002 Foundation certification training course provides IT professionals working in an Information Security Management (ISM) improvement  more...
From Control SecurityLimited
Level 2 BTEC Certificate in Lean Organisation Management Techniques ...improvement techniques. It originated from the need to constantly improve quality while reducing the costs of the production performance in the manufacturing industry. The concepts of this approach are now used as the basis for improvement in the workplace in nonmanufacturing processes, such as an office or service industry environment, to improve business performance by eliminating waste and  more...
From Innovative Mindz Consultants Pvt. Ltd
Lean Six Sigma Black Belt Certification Program at Bangalore Lean Six Sigma Black Belt Certification Course at Bangalore The duration of the course is 12 days which will be completed over 6 weekends. The training follows the syllabus prescribed by American society for Quality. The details of the course are as below: Timing : 9: 00AM to 6: 00PM Duration : 12 sessions (8Hrs/ day) Mode of training : Classroom training Training content : Training  more...
From Hope Foundation
Six Sigma Yellow Belt and Green Belt ...improvement a Applications a Process improvements a Product improvements a Overview of the methodology and phases a The metrics: Sigma, DPMO, yields, cost of poor quality 2. Statistical notions review a Average, median, mode, range ,standard deviation a Histograms a Behaviour of the Gaussian (normal) distribution 3. Recognize and Define phase (phase 1):  more...
From Treesha
Business Analysis ...ed Systems Testing & Quality Assurance 13. Test Process Improvement & Quality Assurance 14. Test Management 15. Communication Skills 16. Interviewing 17. Team Management 18. Conflict Resolutions 19. Project Duration - 30 Hours Batches: Sunday [10 a 5] Suitable for a MBA Systems / Presales / Content Management Professional / QA Professional / Testers / IT 2 years  more...
From TACH Solution
Statistical Process Control with Minitab analysis ...iation and shows how to apply this concept for continuous improvement. This course offers applications of the SPC techniques that are an integral part of the corporate-wide quality control reproducibility and repeatability. Various techniques for process analysis are reviewed, including process capability and performance studies. How to construct attribute and variable control charts is also  more...
From Syslogy Consultancy
Corporate Software Training Soft-Skills Training Foreign Language Training We provide the experts who have mastered the art of behavior. In this section we provide the training on the following topics: * Presentation Skills * Email Etiquette * Business Writing Skills * Time Management * Motivation - The Key to growth * Assertive Communication * Express Learning- Effective Leadership * Negotiation Skills * Professional  more...
From Lean Sigma Management Institute
Cost of Poor Quality-COPQ instructor led traininggroup study and discussionworkshop / seminar ... waste is the gold in an organizational-mine. The quality improvement process aims to reduce chronic waste. Reduction in COPQ is the by-product of structured quality improvement projects. When it comes to COPQ, most organizations have a tendency to focus on the initial or visible 5-10% of total cost (waste, rework, inspection costs, etc). What is not evident, but crucial is that the rest 15-25%  more...
Lean Six Sigma Overview instructor led traininggroup study and discussionworkshop / seminar ... Six sigma is a powerful approach to achieve breakthrough improvements in manufacturing, engineering and business processes. It is a new way of doing business that would eliminate the existing defects efficiently and prevent defects from occurring . Lean evaluates the entire operation of the factory and restructures the method in order to reduce wasteful activities like  more...
Value Stream Mapping-VSM instructor led traininggroup study and discussionworkshop / seminar ...n-value-adding time indicates an opportunity for possible improvement within the system. The VSM shows the process flow from order to delivery and includes - a) information & material flow, b) product throughput & cycle times, c) resources utilized, d) value added times and e) location of significant waste . It helps in identifying potential improvement projects need to be  more...
Failure Mode and Effect Analysis- FMEA instructor led traininggroup study and discussionworkshop / seminar Failure Mode and Effects Analysis is a systematic technique which identifies and ranks the potential failure modes of a design or a process in order to prioritize improvement Actions FMEA is an important analysis tool bacause a @ It is used to predict and prevent process defects @ It helps in predicting process faults before a change is made or before a process is started @  more...
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