Instructor Led Improvement Training Classes |
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Instructor Led Training Classes
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Improvement Training Seminars and Classes
From Simons-White & Associates, Inc.
Process Mapping for Continuous Improvement     ...s-white.com
Description: Process Mapping for Continuous Improvement
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. This seminar is designed for individuals in manufacturing and non-manufacturing areas and provides some basic steps in how to more...
Mistake Proofing     ...ce.
Mistake Proofing is a fundamental part of Continuous Improvement when process meets product. Defects, errors and accidents are all results of either a poor process or product design. Mistake proofing techniques provide the strategy to improve both product and process performance while taking into account all the traits of human interaction.
Course Objectives:
By the end of the more...
Process Mapping    ... flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map more...
From Business Industrial Network
Six Sigma DOE Training Workshop    Attend this 4-day Design of Experiment ( DOE) skill-building hands-on application workshop. Learn how to guide your project team with the proven skills they need to design-in quality in product and process and tackle the technical problems on the production floor.(2.4 CEU) This course and other DOE related courses have been restructured. Please see company website for the latest info. more...
From H2 Training & Consultancy Ltd
Management and Supervision Skills    ...d you to evaluate your own skills and recognise areas for improvement"
"The course included plenty of real situations and how to overcome them and an outside view point of how we do things was really eye-opening."
" Excellent it gave me an invaluable insight into how to deal with the problems I face each day I am more likely to be a more effective manager, and get a lot less stressed " more...
From The Training Bank
Customers Forever  Whether your goal is to improve customer retention, create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This more...
Customer-Focused Leadership  This highly effective and interactive 2-day on-site program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive more...
From Last Minute Training
ISO 20000 Consultant Certification Location: Toronto Date: 2008-05-23
List Price: $2495 Offered Price: $1996.00
Seats Available: 2
This accredited consultant program allows participants to master the ISO 20000 standard and prepare for the associated certification.
On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include:
* Improved quality of service and more...
ITSM Metrics (KPIs and TCO) Expert - 5 Days ...ities required to implement a measurement and performance improvement framework for managing the service level and financial management processes.
What's included:
* Trainer with ITIL Service Manager certification and years of industry experience
* Course binder with slides
* Light refreshments in the morning and during breaks
* Certificate of completion
For more information please call more...
ITSM Metrics (KPIs and TCO) Awareness ...ates practical examples of how to implement a performance improvement approach using a case study example for IT service management.
Included in this certification program is:
* Trainer with ITIL Service Manager certification and years of industry experience
* Course binder with slides
* Case study
* Light refreshments in the morning and during breaks
* Certificate of more...
From ECO MAX Training & Learning Centre
7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT Introduction:
7 QC tools are the systematic tools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities.
Objectives: more...
From Performance Evolution, Inc.
Performance Management  This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how more...
From Meirc Training and Consulting
Middle Management ' This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE?s. Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in today?s increasingly competitive environment. Practice advanced more...
Senior Management Program A Mini MBA ' This program is designed for All senior and middle managers, present and potential who need to complement their technical and administrative knowledge with advanced multi- disciplinary managerial skills. This program is worth 50 NASBA CPE?s. Understand the characteristics of the new work place. Gain insights into the perspective of a senior manager and leader. Understand the foundations more...
Certified Quality Management Professional ' This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies more...
ASQ Lean Six Sigma Green Belt ...mber of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for Service course is designed to prepare more...
Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. more...
Moving Ahead with Processes Mapping and Improvement ...his program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How more...
Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in more...
Middle Management  This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills more...
Middle Management  This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills more...
Middle Management  This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills more...
Middle Management  This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills more...
Certified Quality Management Professional  This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE s.Understand the importance of quality in organizations.Understand the impact of leadership to support quality management systems.Understand the most used quality philosophies and tools to more...
Re-Engineering your Organization A Road Map to Business Process Improvement  This program is designed for Personnel considering, participating in, or affected by a re-engineering project. This program is worth 25 NASBA CPE s.Understand the terminology and benefits of re-engineering.Distinguish between analysis from a functional view and a process view.Build an understanding of the approach and techniques to apply when processes need to be re-engineered.Maximize customer more...
Total Quality Management TQM Toolbox for Continual Improvement  This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE s.Understand the importance of quality models.Understand TQM philosophy.Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.Discuss other more...
Improving Productivity through Quality and Cost Control  ...irectly involved in, a cost or profit center or a quality improvement function. This program is worth 25 NASBA CPE s.Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses.Identify and apply several cost reduction strategies in order to meet changing global, statutory and market more...
ASQ Lean Six Sigma Green Belt  ...member of a six sigma team.Lead and execute process-level improvement projects.Collect process data and develop process maps.Develop statistical hypotheses using simple statistical tools.Design simple experiments that help validate improvement options.Work with process owners to ensure process gains are held.The Lean Six Sigma Green Belt for Service course is designed to prepare individuals to more...
Certified Quality Management Professional     Objectives:
By the end of the program, participants will be able to:
Understand the importance of quality in organizations.
Understand the impact of leadership to support quality management systems.
Understand the most used quality philosophies and tools to establish priorities within their organizations.
Study international, national and local quality standards, models and awards ( ISO, TQM, more...
Six Sigma Fundamentals     Objectives:
By the end of the program, participants will be able to:
Define and understand Six Sigma and why it is necessary.
Apply the DMAIC problem solving method.
Understand the role of Six Sigma in customer service and continual improvement.
Implement and deploy Six Sigma. more...
From Kwerkus Six Sdn Bhd
Lessons in Innovation For Teams LIFT  Innovation is a word that in recent times has been overused. It can be found in a variety of settings from companies mission statements to advertisements on billboards. This is understandable since innovation is the lifeblood of all organizations and has the potential to deliver stellar business results. But how do you actually innovate? How does your team or organization come up with innovative more...
From 4 Hour Training
Building Effective Teams   Perfect for both newly formed and intact teams.
Participants will learn about and practice the seven skills critical to team success:
Clarity
Capability
Collaboration
Commitment
Communication
Continuous Improvement
Creativity more...
From SQTL Integrated Solutions Pvt Ltd
Diploma in Software Testing   ...uctured process for inspection and test that leads to the improvement of software quality. This course is aimed to benefit all people involved in software testing who wish to base their knowledge on a sound technical foundation or augment it. The education is suitable for quality and test professionals, programmers, developers, specialists and (project) managers who are responsible for the more...
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