Process Mapping for Continuous Improvement ... flow of events through the process and to identify where improvements can be made. This seminar is designed for individuals in manufacturing and non-manufacturing areas and provides some basic steps in how to begin process mapping.
Attendees will learn:
* Discuss the value of process mapping to process improvement
* Outline the steps required to develop a process map
* Describe the types of more...
Process Mapping ... flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map more...
Customer Service Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make more...
PowerPoint 2007 Upgrade 1 Day PowerPoint version 2007 has a completely new look and many changes and improvements. During this course wea ll take a look at these differences, including, the new fluent interface, themes and quick styles, custom slide layouts, designer-quality SmartArt graphics, new and improved effects, new text options, table and chart enhancements, proofing tools, presenter view, sharing information, new more...
Transition to Office 2007 Location: Calgary Date: 2008-05-28
List Price: $325 Offered Price: $260.00
Seats Available: 2
In order to make the transition from Office 2003 to 2007 smoother, you will explore the components of the new results oriented interface across several of the most popular applications in the Office 2007 suite. Compatibility of documents between versions, customizing the interface, and a variety of new more...
Action Planning Workshop ...en identified? What is the proper balance between quick improvements to gain broad-based support and longer improvements that provide the higher return on investment? What intensity of change is appropriate for your organization and will this pace be acceptable to the managers who are sponsoring your improvement program?
There is no one way to create a process improvement plan but there more...
7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT Introduction:
7 QC tools are the systematic tools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities.
Objectives: more...
Value Stream Mapping ...ion or between organizations and identifying and planning
improvements. In this course, you will learn how to effectively identify
and eliminate waste and sources of waste in your organization.
Participants in the class will work through a case example. They will
create a current state map, analyze the current state map, and create a lean
future state. Participants will also be able to ask more...
Lean Manufacturing Certification ...challenge of implementing Lean and maintaining continuous improvements. This proven method is a series of seven course modules designed to provide participants targeted managerial and technical competencies in lean manufacturing.
If you are seeking the most current, results-oriented training available in lean manufacturing, the Lean Manufacturing Certificate program is exactly what you need. more...
Using the Telephone Professionally Objectives:
By the end of the program, participants will be able to:
Assess their strengths and areas of improvements in their telephone skills.
Understand the important role of the telephone in today's competitive environment.
Use voice management techniques to maximize effectiveness.
Create a positive impression with customers.
Acquire professional telephone skills.
Understand the essentials more...
Faculty Development Program Sub: Faculty Development Program - Effective Communication and Planning for Lectures
Objectives:
After attending the workshop, the participants will be able to differentiate between formal and informal communication, understand the structure and processes of effective communication, list the barriers to communication, plan smart lectures by identifying goals and key points, organize content more...
Business Analysis & Requirements Program (BAR) ...o accomplish results. Can your organization benefit from improvements to the requirements gathering process?
The BAR Program will:
- Provide tangible methods and build skills necessary for gathering and documenting requirements
- Layout a structured requirements process that aligns with industry best practices
- Enable requirements validation using a traceability system
- Reduce product risks more...
Time & Performance Management Training Course ...n with a short course on this topic, people can make vast improvements and claim upwards of one hour per day extra without working overtime!
The necessity of this Time & Performance Management Course in today s fast-paced world there is a strong need for individuals who can perform to the best of their abilities and who are effective at managing the resources that are available to them. One of more...
Executive Communications Skills ... asset, managing it to achieve unforeseen innovations and improvements.
Six important principles are covered:
-- Be aware of conversation and pay close attention to how you speak and listen.
-- Don't dwell on past conversations; use them to establish a connection and then move on.
-- Be aware of, manage and change the broad, invisible, unspoken conversations that determine the way people more...
Total Productive Maintenance (TPM) Total Productive Maintenance (TPM) is the lean tool concerned with maximising the efficiency of Production Machinery. TPM utilises a team approach to remove the losses from machine areas by the introduction of autonomous maintenance programmes.
This one day course utilises practical examples to demonstrate the improvements the successful implementation of a TPM programme can make to a business.
more...
Improving Individual and Team Effectiveness Think of the first team you were on.You probably quickly discovered that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about, and may even complement each other. But too frequently teams find that those differences can also cause confusion, stagnation, or frustration. Only when people have a framework to make sense of their differences can more...
Implementing Best Practices in Multishift Operations ...ter, better and cheaper. While most plants deliver annual improvements of 3-6% in Key Performance Indicators (KPIs), world-class companies have been able to slash unit costs by a third, quality defects by two-thirds and lead times by up to 90% in three years.
But a multiple-shift operation poses a challenge because of the potential for disconnects that result in reduced throughput, higher more...
Cost Reduction Techniques In any business a pound saved goes straight to the bottom line and is like compound interest, it keeps adding to profitability year on year. These savings can be achieved in numerous ways; value engineering, production engineering, reorganization, negotiation, operational efficiency, elimination of waste, quality improvements, stock reduction the list is endless and significant opportunities more...
Workflow Modeling and State Machines ...ans of analyzing existing workflow and comparing proposed improvements. This course provides a practical guide in workflow modeling focused on the BA perspective. Learn to use workflow and state modeling as an effective tool for conducting interviews and documenting results for the development team. The techniques you learn will result in standardized visual documentation that can't be more...
ITIL Practitioner Release & Control ...and Control process and be able to indicate where and how improvements can be made. Also preparing Release and Control Management reports for distribution throughout the organisation, monitoring and reporting upon the Release and Control process.
Day 5 - Release and Control Auditing and Service Improvement
What, how and when to audit the process of Release and Control.
Course Review, Exam more...
Designing for Extreme Performance with Clustered Caching & Coherence Training- 1 day - UK ...ng are all technologies that are used to gain performance improvements with high availability. However, disappointing results are not uncommon. This class is appropriate for the student looking for caching solutions that will yield exceptional performance even under heavy load, unlimited predictable and economical scalability even with explosive growth, and continuous availability even in the more...
Cycle Time Reduction Techniques ... of operation. Reducing Cycle Time can result in dramatic Improvements in productivity and profitability.
Cycle Time is the amount of time it takes to complete a process. The Design of work, machine, materials and workers skills will effect the total cycle time.
This workshop will look into the systematic used of techniques to analyze and reduce the Cycle Time.MMS has conducted more than 24 more...
Just-In-Time (JIT) for Purchasing ...ng the Just-In-Time (JIT) purchasing method to accomplish improvements in these key areas. JIT is not about suppliers holding inventory or only Kanban, it is the embodiment of the philosophy of reducing non-value activities. A complex area, JIT involves the assessment of complex computer systems, the order release process, total costs, and establishing real, close working relationships with more...
Purchasing Improvement ...hilosophy, CCG assesses purchasing systems and recommends improvements. We also participate in the implementation of improvement plans.
Using a 6-step continuous improvement process and numerous quality tools, we analyze the procedures used in accomplishing subcontracting and purchasing functions. We evaluate the quantitative and qualitative aspects of purchasing results and determine gaps in more...
Strategic Decision Making Learn how you can make better strategic decisions consistently by instituting a strategic decision making process using proven tools and techniques developed and tested by experts.
Manage your strategic decision making efficiently in the same way as every other process in the organization and watch the improvements happen - better strategic decisions and reduced stress are only some of the many more...
Powerful Presentation Skills Training Programs, Seminars, and Coaching on how to become a dynamic, engaging, confident speaker. See immediate dramatic improvements and start looking forward to your next presentation rather than dreading it.
Overcome your fear of speaking, gain the respect you deserve from your audience, take command of the room, get your message across in a succinct and powerful manner, and learn all the more...
NFSv4: Protocol and Implementation Sun's NFS has been the standard distributed file system for UNIX systems for almost two decades. New features in NFS version 4 add a great deal of functionality, including a new model for server exportation of file systems, improvements to the RPC protocol, stronger security, better caching, expanded locking, and support for the file-system semantics required by Windows clients.
This three-day more...