Instructor Led Improving Training - Training Resources

CPR For Workplace Morale - Building Morale In The Workplace Overview This workshop provides help for dealing with workplace challenges. When organizations experience a downsizing or any other dramatic change, they need people to be at their best. Most peoplea ™s reaction to change is resistance. Trust is lost and productivity suffers. Morale is at ita ™s worst. This workshop will help participants learn to create a more harmonious and productive  more...

Improving Customer Service Skills Workshop - Customer Service Training Increase customer and employee satisfaction by improving communication and problem solving skills. This course will provide skills, ideas and techniques to improve customer service along with an opportunity to practice using real-life situations.  more...

Corporate English Training ...their jobs. Then we suggest training materials focused on improving those communication skills that add most value to our clients. Our academic coordinator may recommend a course textbook or he may work with the course trainer to design and develop more specific tailor-made course content. In addition, we can create customized content that targets specific industries and types of jobs. We  more...

Hypnosis Hypnotherapy Training Hypnosis is a powerful proven method for making bahavior changes, improving skills (public speaking, selling, sports etc.)and letting go of unwanted habits (over eating, smoking, stress etc.) Join our couses and learn Basic and Advanced Hypnosis & hypnotherapy.  more...

Improving self-discipline Imagine what you could accomplish if you could simply get yourself to follow through on your planning. Sometimes we know exactly what we should do to reach our goals and still dona ™t manage to execute the next action. Yet, having the self-discipline to do what needs to be done, dramatically increases your chances to reach your organizational as well as personal goals.  more...

Photoshop CS4 Color Correction Learn professional techniques for obtaining consistent, predictable, high quality images. Included: Calibrating a monitor and using color management profiles to control the image display to match its intended output; Creating crisp Line Art images; Eliminating dust and scratches; Suppressing Moir patterns; Correcting red eye defects; Apply color by the numbers using Levels and Curves Adjustment  more...

Photoshop CS3 Color Correction Learn professional techniques for obtaining consistent, predictable, high quality images. Included: Calibrating a monitor and using color management profiles to control the image display to match its intended output; Creating crisp Line Art images; Eliminating dust and scratches; Suppressing Moir patterns; Correcting red eye defects; Apply color by the numbers using Levels and Curves Adjustment  more...

Public Training Programs in Chennai, Hyderabad, Bangalore, Trivandrum, Pune, Mumbai and Delhi ...g Planning & Goal Setting Performance Management Improving Team Productivity Time & Stress Management Advanced Presentation Skills Creative Innovation Change Management Customer Service with a difference Emotional Intelligence Negotiating skills Managerial Decision-making Planning and running effective meetings Motivation at workplace Empowerment and  more...

Ultimate Sales Academy USA ...nsive course, only those very serious about significantly improving their selling skills and income need apply. Professional business-to-business salespeople are the #1 HR shortage nationally and globally. Professional B2B salespeople have more control over their income than any other career. Top producers make the top money. The Ultimate Sales Academy is its own brand and can be  more...

Customers Forever ...t-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework provides participants with strategies and skills that will help them make the most of their day-to-day interactions with people who receive their work-product, products and services. It is available in generic format or we can customize it to reflect your  more...

Customer-Focused Leadership ... provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive advantage in your organization, this program is a must.  more...

Internal Quality Auditor Training This 2 Day Program focuses on improving the Internal Quality Audit Effectiveness. This program aims at shifting the internal audit focus from documentation and compliance to process effectiveness and business results. The participants are trained to validate the processes rather than verifying them.  more...

Cultivating a Culture of Teamwork ...igned to provide attendees with practical suggestions for improving the way they deal with conflict in the workplace. Just because people are employed by the same company does not mean that they see themselves as a team or that they engage in teamwork. Working together is not the same thing as teamwork. This seminar covers practical tips and techniques for cultivating a culture of teamwork  more...

Interpersonal Communication Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success. Develop a better understanding of the processes and functions of communication and learn keys to increasing your communication competence. Topics covered will include interpersonal perception and response, verbal and nonverbal communication, and tips for improving listening  more...

Internal Auditor - ISO 9001 2 Day Program focuses on improving the Internal Quality Audit Effectiveness. This program aims at shifting the internal audit focus from documentation and compliance to process effectives and business results. The participants are trained to validate the processes rather than verifying them.  more...

Secrets of Success ...bout this amazing subject. These are essential skills for improving sales, managing people and developing a winning attitude yourself. In this experiential seminar you will discover enjoyable ways of changing yourself, and learn powerful skills for developing your personal and professional effectiveness. With these skills you will learn how to: Think about your goals in ways that make them  more...

Certified Human Resources Manager Program outline What is Human Resources(HR) The emerging role of HR Planning Strategic planning HR planning Staffing Recruitment Selection and orientation Compensating and Appraising Compensation Performance appraisal Enhancing HR Potential Training and development Career management and planning Improving Forms of managing people Health and safety Maintaining  more...

Become a Coach Join Intensive Coach Training in India ...the brain works and provide practical, useful tools for improving other peoplea ™s thinking and performance. You will learn the principles behind each coaching technique and become confident in its effective use through regular practice with your fellow trainees and a livea ™ coaching clients. The *Intensive Coach Training Certification Program* is designed to develop  more...

Prep Courses for CSQA , CSTE , CSPM Certifications ...in their professional competency. Assist individuals in improving and enhancing their organizationa ™s software project management programs (i. e., provide a mechanism to lead a professional). Who should attend? a Software Professionals a Project Managers, a Project Leaders, a Test Leads, a Test Managers a Quality & Testing Professionals CSPM Course contents :(  more...

APMG certifications training in INDIA ... Organisations are also striving to achieve benefits from improving existing practices, to achieve business excellence, to be better prepared for the future, to enable innovation and to encourage new ways of thinking about doing business. Where there is major change there will be complexity and risk. There will be many inter-dependencies and conflicting priorities to resolve. Programme  more...

OHSAS-180001 Capacity to work at peak productivity is a key contributor to an organisationa ™s competitiveness. Safety & health issues at workplace are tremendous opportunities to improve productivity. Identifying and improving these has positive bearing on workplace morale. Occupational Health & Safety System (OHSAS 18001) provides a framework to organisations to address these issues and to continually  more...

Lean Management JIT is a philosophy of continuous improvement in which non-value-adding activities (or wastes) are identified and removed for the purposes of Reducing Cost, Improving Quality, Improving Performance, Improving Delivery, Adding Flexibility, Increasing innovativeness  more...

Six Sigma Orientation Six Sigma is a process improvement effort designed to increase productivity and reduce costs. Regardless of the way it is used within your organization, Six Sigma means data driven decision making. In its most simple sense, Six Sigma is a highly disciplined approach to decision making that helps people focus on improving processes to make them as near perfect as possible. The term "Six Sigma"  more...

Introduction to Business Intelligence: Designing a Successful BI Program Provided by Spectramind ...t issues Maximizing BI to Meet Your Organizational Needs Improving Business Profits Defining the prerequisites Determining the potential return Keeping customers loyal Managing a profit improvement program Strengthening operational efficiency of the organization Taking advantage of potential prospects Discovering untapped business opportunities using relationship analysis  more...

Communication Skills The program teaches students the basics of communication, the importance of communication, advanced communication and also specific tips on improving the communication. This is an interactive workshop with role plays. This can be a 4 hour or 8 hour session depending on the need of the students and time available. The program also touches on various modes of communication like written,  more...

Advance Diploma in Call center Training BPOzitions prepares learners of all ages as freshers and experienced professionals strive for higher achievement in communication, personality development and placement. One key to improving learner achievement is providing learners with relevant contexts for learning. BPOzitions offers these contexts in the form of classroom-based training with the knowledge and skills required for continued  more...

Excel For Statistical Data Analysis Training Course Audience Analysts, researchers, scientists, graduates and students and anyone who is intrested in learning how to facilitate statistical analysis in Microsoft Excel. Course Objectives This course will help improving your familiarity with Excel and statistics and as a result increase the effectiveness and efficiency of your work or research. This course describes how to use the Analysis ToolPak  more...

The Sales Leader Sales Training Course : The Sales Leader is an advanced selling system focusing on both the selling process and the relationship side of sales. Participants will learn efficient ways of lead generation including sample sales letters as well as improving their sales presentation. Our relationship selling modules help  more...

Anger Management Workshop ...ger is and how to prevent it, while lifting your mood and improving your inter-personal relationships. With my 2 hour workshop, you will receive precise information from a scientific perspective, including the role of learned expectations and motivation in determining the occurrence and severity of anger responses. Concepts are supported by experimental research, but are presented in a  more...

Bottom-Line OD-A Certificate Program for Improving ROI Offered in exclusive partnership with Merrill C. Anderson This program is facilitated by Dr. Merrill Anderson, who certifies OD and HR professionals in the critical concepts of ROI as an essential element of the change process. Learn how to build a business case for change, conduct ROI evaluations, and demonstrate the business value of your people and change initiatives.  more...

FLM Course 1 How to Plan that Yields Result It is said that people dona ™t plan to fail, they just fail to plan. The same could be said of any business or organization. Planning is an essential function of management. It sets the direction and influences activities at the team and individual level. Effective planning contributes toward better performance and improving processes within an organization. This course is designed to  more...

Certificate in Digital Marketing ...y digital technologies and techniques, while continuously improving the value that digital media contributes to the success of their marketing programmes. This is a flexible course taught both offline as well as online through our Distance Learning Program leading to the IICM Certificate in Digital Marketing accredited by the International Institute of Creative Marketing (IICM). This is a  more...

HR for Non- HR If you want to gather honey, do not kick over the beehive. Human resource development is the key to long-term sustained performance of any team. HRD initiatives also equip organisations to face challenges of continuously improving performance. It is imperative that these initiatives percolate down to actionable levels i. e. outside the HR department. This training module focuses on key  more...

Web Marketing Improving your business online presence Web Marketing Training Courses Are you maximising your internet marketing? Do you want to attract and keep more customers? Learn how web marketing can dramatically increase your business! Up to 12 delegates per session! Lunch and refreshments provided Where? Microcomputing Unit 3, The Bulrushes Woodstock Way Boldon Business Park Boldon NE35 9PF Over 4 full days to suit  more...

Free Spring Framework workshop We are conducting a free workshop on Spring Framework from April 7 - April 9 ,2008 in Bangalore.The contents of the course are enclosed. Contents will be covered in depth and totally practical oriented . Quality will be maintained very high eventhough it is free . We are conducting this free workshop to get introduced to you and prove our training quality This Workshop will not end like some  more...

Cert IV in Competitive Manufacturing The Competitive Manufacturing program is designed to identify and implement improvement opportunities. Lean Manufacturing is the cornerstone to this program and is the key to world class competitiveness. Lean is best summarised as the process of improving productivity, quality, costs and lead times by focusing on making value flow and eliminating all forms of waste.  more...

Soft Skills Supervisory Development programme Managing Performance Project Management Organizational Climate Leadership Customer Care Communication Skills Managing Change Business Writing Improving Personal performance & effectiveness People management Facilitation Skills Workplace issues Improving professional performance Team development Marketing & sales Finance Manufacturing Industry specific  more...

Managing Service Quality - the key to improving the customer experienc ... customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable people to do this at the customer service interface are far less widely deployed than corresponding tools to manage product quality. Customer Care programmes cannot compensate for ineffective service outcomes, and research shows that customers loyalty  more...

Team Up! ...uld want improved amongst themselves. Build a mindset of improving personal communication between team members. Polish and strengthen the existing bond between members. Equip themselves with a toolset of building rapport, effective listening, etc. Apply proven techniques in being responsible for the happenings around them. Achieve personal excellence by understanding and working with the  more...

Take Charge! ..., and how much potential you have. 2. Build a mindset of improving the Quality of your Life, both personal and at work or study. 3. Polish your view of the world by not taking things for granted. 4. Equip yourself with a toolset of building rapport, effective listening, etc. 5. Apply proven techniques in being responsible for the happenings around you. 6. Achieve personal excellence by  more...

OHSAS 18001 Capacity to work at peak productivity is a key contributor to an organisation s competitiveness.Safety & health issues at workplace are tremendous opportunities to improve productivity. Identifying and improving these has positive bearing on workplace morale. Occupational Health & Safety System (OHSAS 18001) provides a framework to organisations to address these issues and to continually improve  more...

ADVANCED PROJECT MANAGEMENT The Advanced Project Management workshop gives seasoned project managers the knowledge and skills necessary to successfully manage increasingly complex project issues to meet desired goals and objectives. Assuming a mastery of project planning, this workshop extends skills to the remaining project management processes covering areas such as avoiding mistakes when executing and controlling a  more...

Survival Skills for Analysts ...ding team dynamics and resolving interpersonal conflicts; improving communication skills; planning and managing meetings more effectively and achieving greater consensus and commitment. To help ensure students continue to cultivate these critical skills after completion of the workshop, an action plan is developed for ongoing personal development in the workplace environment. PDUs = 16. You  more...

Integrated Petrophysics for Reservoir Characterisation ...rivation & effective use. Core-log Workshop. Day3: Sw: improving inputs which really matter: Rt/ Ro, Rw, m, n, Sw: OBM/ WBM core, capillary pressure, magnetic resonance, routine core. Facies & wettability defined, explained AND put to good use! Calibrating Sw. Shaly sands: Defined & explained, integrating resistivity with non resistivity data e. g.FMI/ NMR/ Pc. WaxmanSmits Qv, m*, n* with or  more...

JBoss Application Server v4 Clustering ... Application Servers. Clustering can be a powerful way of improving the performance and availability of applications but can be difficult to manage in a JBoss environment where most of the configuration is done by manually editing configuration files. This course will provide tools and techniques to simplify the administration of multiple JBoss Application Servers. You can get a complete list  more...

IT Infrastructure Library ITIL Level 2 - Service Level Management ...rrent and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process framework called ITIL, which includes a description of how to organize service management within an organization. All the companies  more...

Daily Oral Chinese ...improving studentsa ™ daily communication skill in Chinese in short time, this course contains aspects such as daily life, work, tourism and so on, combining the function of communication with grammar structure of Chinese, it unfolds the most useful and basic part of Chinese in the language environment of daily life. This course helps foreign students to reach the goal of grasping the  more...

Statistical Process Control SPC ...improving the process and reducing the defects. People often try to reduce defects by tracing directly back to the cause of the defect. This is a straight forward approach and , at a glance, it seems to be efficient. But, in most cases , causes the causes obtained from that approach are not true ones. Attempts bacome abortive and the effort wasted Statistical tools lend objectivity  more...

Six Sigma Black Belt -DFSS ...esign-Optimise-Verify) methodology is a powerful tool for improving innovation and design. This program helps Six Sigma practitioners apply DFSS concepts so that they can foresee and eliminate defects before and during the design process. This five-day program is designed to help participants master a variety of techniques for the design process. DFSS is built around the idea that a  more...

Customer Service Training ...ic Customer Service Course, Customer Satisfaction Course, Improving Customer Service, Customer Expectations Training, Customer Service Presentation, Serving Customers Well, Improved Customer Service Training, Delivering Customer Service, Customer Expectations Workshop, How To Deliver Customer Service, Improved Customer Service Workshop, Customer Expectations Seminar, Customers First Training,  more...

Communication and Interpersonal Skills Poor communication and interpersonal skills are the leading cause of dysfunctional teams. Improve your team's performance by improving their ability to work with and communicate with each other.  more...

The Role of Trust Creates goodwill towards a shared vision When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.. We believe that the most  more...

Train the Trainer Program Certified Trainer and Facilitator ...king interventions, adaptations and provide assistance in improving the effectiveness of the learning. a Selecting assessment methods best suited for learning objective a Identifying potential improvement to delivery of teaching and training sessions. Topics Covered a Individual Presentations & Feedback a Working on the Verbal element a Understanding Adult learning a  more...

Final Semester Projects - Bioinformatics Cheminformatics ...tics by keeping in view of the tremendous applications in improving the quality of the health care. We are the pioneers in research areas of Bioinformatics & Cheminformatics and had been extensively involved in the emerging technologies of Bioinformatics & Cheminformatics since the year of 2000. We are carrying out the projects related to Cancer, HIV/ AIDS, Diabetes, Hepatitis, Influenza,  more...

Master Selling Series ...persuade others. Goals: To increase sales results by improving persuasion skills. Results: Participants increase sales and shorten their sales cycle when they master the clues for creating rapport. 2. Consultative Selling: Strategic Questioning What happens when you talk about your product too soon in the sales call? You decrease the probability that your customer will buy.  more...

ITIL Foundation Program ...eloping business and IT partnerships and relationships o Improving project delivery success o Outsourcing, in sourcing and smart sourcing o Using IT to gain competitive advantage o Delivering the required, business justified IT services (i. e. what is required, when required and at an agreed cost) o Managing constant business and IT change o Demonstrating appropriate IT governance. o The  more...

INCREASING AWARENESS OF QUALITY ISSUES AND QUALITY-ASSESSMENT-TOOLS Learning Outcomes: Increase awareness of the Quality-process implementation with help from contributors within the Company. Analyse and take into account individual actions and their impact on all processes. Acquire tools and methods for their implementation in order to assess the Company's activities. Put into practice teamwork in order to create a  more...

MAIN QMS ISO 9001-2008 CHANGES - ISO 9001-2000 UPDATE We have shaped out the present course in ten main couples of "question & answer" in order to meet the attendee's expectations. - Some questions (1, 2, 10) are open and taken in a dynamic educational framework through different exchanges with auditors based upon their own QMS implementation experiences. - Questions (3, 4, 5, 6 and 7) are this course basic foundamentals. They provide a necessary  more...

Coaching for Leaders ...l use of coaching systems in organizations A model for improving performance and learning at the unit or line level A methodology for facilitating generative individual and organizational change A proven framework for transforming people and organizations Workshop Objectives: At the end of the 2 - day workshop, participants will be able to: 1. Use the process to coach performance,  more...

IOSH Working Safely IOSH Working Safely Duration: 6 Hours Maximum Candidates: 16 Price: 450.00 Assessment: Written and Practical Assessments Accredited by: Institute of Occupational Safety and Health (IOSH) Certification Fees/Books: Charged at current IOSH Rates Working Safely is a one-day course for staff from any sector with no supervisory or managerial responsibility. It provides a grounding in the  more...

Leadership & Execution The Leadership & Execution workshop provides leaders with the core competencies of leadership, planning and execution. Participants engage in both the theory of effective leadership and the process. Leaders will walk away with a leadership plan and a roadmap for improving organizational focus and strategy execution. Participants will receive tools to implement best practices immediately.  more...

Outlook Training ...ctivity, electronic communications and time management by improving their knowledge and skills in the use of Outlook. No prior knowledge of Outlook is required. What you will learn To customize Outlook Send and receive emails Send attachments Flag emails Organizing and arranging emails Work with the Contacts list Work with the Address Book Create distribution lists  more...

Communication Workshop To take your existing communication skills and transform them into making you an impactful communicator. It's not about what you say as much as it is about how you say it. This program deals with improving existing levels of communication to a point where people will listen to you not because they have to, but because they want to.  more...

Flash Lite - Mobile Application Development - Adobe Authorised Training Imagine being able to produce and deliver high-quality animations, interfaces, games and applications specifically designed to take advantage of mobile device capabilities after just 3 days of training That's what Academy Class's Flash Lite 2 : Mobile Application Development course holds in store for you. Flash Lite 2: Mobile Application Development provides students the knowledge and hands-on  more...

Winning Negotiations Negotiations Training Program The proposal is for a 16 hours (two days) training Introduction Negotiation is something you do all the time with your family (children can be really difficult negotiators), in any informal setting and, of course, at work. You negotiate with your coworkers and you negotiate with your company s clients and suppliers. Like it or not negotiations is an essential part  more...

Avid Media Composer - Advanced Techniques This two-day course is designed for experienced Avid Media Composer (or Symphony) editors who want to become more productive by mastering the system s sophisticated editing features and shortcuts. You ll also learn advanced techniques to help streamline system, media, and project management. Sessions include instructor-led demonstration and hands-on practice. Topics include: editing features (such  more...

Boosting Learning with Humor Creativity authority Edward De Bono has said, Humor is by far the most significant be-havior of the human brain. This is very good news for teachers, trainers and other com-municators, since humor is the most affordable training technology there is. It is also an innate talent anyone who s a former child is a natural humorist! BOOSTING LEARNING WITH HUMOR links recent research on both humor  more...

DiSC Behavioural Styles ...ning organization - helps to reduce employee turnover by improving interpersonal relationships - teaches and reinforces the use of a shared vocabulary to describe behaviour that is respectful and non-judgmental. - is the key to valuing a diverse workforce and creating connections and mutual respect between people who are different. - eases conflict by helping employees realize that people  more...

Retaining Top Talent This one day management workshop has been successfully delivered to over 13,000 managers across all industries. The three top objectives of the session are: 1) to have the manager become aware of his/her role and impact on employee retention, 2) to develop specific retention plans for the top talent on his/her team, 3) to create a development plan for improving the manager's own retention  more...

5S - Improving Your Productivity in Workplace This workshop introduce you to a new level of 5S management, complete with a level of achievements for continuous improvement. This level of achievement enable a seamless integration to the management scorecard / key performance indices (KPI) Participants will be given a 'live' opportunity to assess the level of 5S in their respective areas. The session will be videotaped to enhance the learning  more...

Earn extra income from home using Ebay. Training Course3: Get The Edge ...Improving Futures is an eBay training company based in the West Midlands UK. We provide multi-leveled courses for personal, student and business needs based in a custom built IT suit supporting twelve top spec computers with broadband internet. This course is intended for people who want to start up a part of full time business. Maybe you want a career change, or maybe you just realise the  more...

eBay Business e-Commerce Solution: Marketworks Stage 1 ...Improving Futures provides eBay training and e-commerce solutions for businesses throughout the UK. This includes training, consultancy design & development services. Learn how to capture a worldwide market for a fraction of the costs associated with traditional methods! The training aspect of this package is held in our state of the art facility, located at our headquarters in the West  more...

eBay Business Training Course 1: Where business meets eBay! ...Improving Futures provides eBay training and e-commerce solutions for businesses throughout the UK. This includes training, consultancy design & development services. Learn how to capture a worldwide market for a fraction of the costs associated with traditional methods! The course is held in our state of the art facility, located at our headquarters in the West Midlands. All clients are  more...

Master Thinker Program ...tential into reality. Your reality. Anyone interested in improving their thinking ability will benefit - it is specifically designed to introduce you to the latest methods in thinking enhancement. Who is it for? *Potential Transformational Thinking Area Representatives *Trainers within any organization *People interested in Thinking Philosophies *People looking for Personal or Business  more...

Staff and service development Peloton are highly skilled in undertaking a full range of staff development programmes such as team building, leadership and managerial skills. we have a range of programmes runnnig in such areas, and as our work is all bespoke the are tailored to meet the needs of the organisations we work with.  more...

Polishing Writing Skills The written word is the means of formal business communication; be it email, letters, reports, memos, proposals, case studies, white papers, and more... A well-written document puts across the message clearly, precisely and concisely. This course aims at helping you create effective documents by showing you to how to: Arrive at a good document structure Creating a smooth-flowing document  more...

Improving Business Productivity with Microsoft Office Microsoft Office is widely used but rarely is its potential completely exploited. This course helps you get the best of the various Microsoft Office products and how to use them effectively in your work environment. While we have a comprehensive course in place, it is typically customised for each organisation. Call 91 9820054581 for more details.  more...

Improving Purchasing Performance - Developing New Skills for A Changing Profession The old rules no longer apply. Buyers must apply a new set of skills, alongside the old, to deliver the value that their organizations need, expect, and demand. Because the procurement function has such a significant impact on the organization, it is imperative that buyers are encouraged to continually monitor and maintain their professional development. This program has been developed with the  more...

Improving Your Purchasing Negotiating Skills sup sm sup Today, more than ever, those in the purchasing function and other key people charged with the responsibility of investing their company's money must be knowledgeable about the ways to maximize these investments. Management is placing increasing demands on its buyers to cost effectively purchase its goods and services. In fact, they see this function as the area of greatest profit contribution. One  more...

Setting C-level Business Appointments The 'X2 Way' ... phone sales training process trains to one sales skill; improving sales individuals Conversation-to-appointment ratio to 50 . This enables sales people to spend less time phone prospecting to achieve the necessary number of Top-down business appointments to assure their monthly success. Gaining a phone sales skill competency 5X better than your competition allows a sales rep to increase  more...

Building Positive Working Attitude - Achieving Greater Results! ...asing productivity through through improved performance Improving morale through positive work environment High Performance Team for better results o -Tucker s High Performance Team Model Organization of problem solvers Handling Stress Improving trust and respect between management and employee through participative management Enhancing Communication and feedback throughout the  more...

Resolving Conflict: Strategies for Improving Communication and Building Relationships On-Site Training Only Length: 3 days Number of Participants: Up to 20 Materials: Notebooks and handouts provided Business performance improvement depends on making and supporting better decisions. Decisions can be made by either one person or a team. The vast majority of decisions are implemented by teams. To maximize the impact of these decisions, we want to maximize the contribution each  more...

Coaching for Performance ...each other. Coach, motivate and develop employees while improving performance. Design a post-program plan of action for implementation. Day 1: Introduction and Purpose The Importance of Coaching Why is Coaching Important What is Coaching? Debrief The Coaching Model (Part II) Clarifying Critical Skills Debrief Clarifying the Core Conversation Debrief Clarifying  more...

Developing and Improving your Sales Skills Our sales training offers 12 programmes to choose from, visit our website: www.addtechuk.com there you can tick any one particular subject area you are keen to develop your skills on, bearing in mind you can choose any programme and subject of your choice. We will then email a confirmation of programmes and subject results together with costings.  more...

Designing the Data Tier for Microsoft SQL Server 2005 ...se Applications Using a Service-Oriented Architecture   Improving Availability and Scalability by Scaling Out Front-End Systems   After completing this session, students will be able to: Identify when to scale database applications and what layer to scale.   Select an appropriate technology to avoid concurrency problems and to improve application performance.   Evaluate whether  more...

The Roadmap to Information Security with ISO 17799/BS7799 ...shing, implementing, operating, monitoring, reviewing and improving an ISMS as defined in ISO/IEC ISO 17799/BS 7799 -2:2002 Understand and ask the pertinent questions required for a ISO 17799/BS 7799 Gap Analysis Exposure to Risk Assessment and Treatment techniques Guide to select requisite controls based on BS7799. Who should attend? IT Heads and Senior Management responsible for  more...

X2 Sales System ; a Blended Sales Performance System for Sales Prospecting and 'Top-Down' Appointment Setting ... the Initiator training process trains to one objective; improving sales individuals Prospecting 'Conversation-to-appointment' ratio to 51%+. This enables sales people to spend less time to achieve the necessary number of Top-down business appointments to assure their monthly success. Gaining a sales Prosecting competency 5X better than your competition allows a sales rep to increase  more...

Basic Business Etiquette Training ...quette Training, Basic Etiquette Course, Office Behavior, Improving Office Behavior, Basic Etiquette Program, Workplace Behavior, Proper Workplace Behavior, Behavior Improvement at Work, Professional Behavior, Behaving Professionally, How To Behave In The Workplace, Learn Business Etiquette, How To Act At Work, Learn Business Manners. Business Training Works, Inc. offers onsite training  more...

Communication Skills Course ...ation Training, How to Communicate, Interpersonal Skills, Improving Interpersonal Skills, Communication Skills Seminar, Communication Skills Workshop, Communication Skills Class, Better Interpersonal Skills, Reading Body Language Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and  more...

Business Skills Below is a comprehensive list of college courses and classes we provide to assist you with improving your business skills. Learn business skills such as team participation, business accounting, problem solving and call center management.  more...

Business Skills Courses Courses aimed at improving your business skills. Learn business skills such as business accounting, team participation, problem solving and call center management. See all Business Skills courses available: http://www.nhtechvalley.com/category/5/  more...

Improving Individual & Team Motivation Everybody on a team is motivated. They re just motivated by different things and, sometimes, toward different things. The team can be more effective and engaged when each member knows how to get what he or she needs out of the process. This workshop helps participants pinpoint the things that drive their success on a team. Through the DiSC model, participants learn to appreciate the role that  more...

Improving Individual and Team Effectiveness Think of the first team you were on.You probably quickly discovered that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about, and may even complement each other. But too frequently teams find that those differences can also cause confusion, stagnation, or frustration. Only when people have a framework to make sense of their differences can  more...

Improving Personal Listening Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the purpose.  more...

Survivor Team Building for Executive Retreats: (Malaysia) ... geographically dispersed teams - Develop strategies for improving processes - Fine-tune your marketing and sales strategy - Identify new target markets for your products and services - Identify and eliminate communication barriers - Break down silos You can hold this session at an upscale resort in Kuala Lumpur, Penang, Kuching or Kota Kinabalu. Alternatively, experience a rugged  more...

Improving Personal Effectiveness Improving Personal Effectiveness Overview Do you wish you had a personal trainer to help guide you? To provide encouragement, perspective, and support? Selling is a tough job. If it wasn t tough, ANYONE could do it! This module helps you discover how you can improve your own personal effectiveness.  more...

Getting your message accross - the art of writing procedures In the business world, writing is an essential part of our day-to-day responsibilities. Nobody is exempt from having to write documents such as memos, procedures, reports, summaries and bad-news letters. Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the  more...

Access 2003 Level II ...Queries Topic 5C: Create Action Queries   Lesson 6: Improving Your Forms Topic 6A: Enhance the Appearance of a Form Topic 6B: Restrict Data Entry in Forms Topic 6C: Add Command Buttons Topic 6D: Create a Subform   Lesson 7: Customizing Your Reports Topic 7A: Organize Report Information Topic 7B: Set Report Control Properties Topic 7C: Control Report Pagination Topic  more...

Cisco Voice Over IP (CVOICE) Prerequisites: To fully comprehend the concepts and technologies taught in this course, a working knowledge of LANs, WANs, and IP switching and routing is essential. Basic internetworking skills taught in the Interconnecting Cisco Network Devices training course, or equivalent knowledge, is considered the minimum knowledge needed for this course.  Although this is a packetized voice course,  more...

Symptoms of Troubled Teams & What to do About It Teams provide interesting challenges for today's businesses. On the one hand, specialized resources and a fast-paced environment often make teamwork necessary in order to compete. However, in reality teams can often be more inefficient, draining time and effort as hidden agendas and conflict derail performance. Identifying symptoms that your team is in trouble and not functioning at peak  more...

ISS Certified Board Governance Training ... as to guide your board in implementing new practices and improving performance and effectiveness. Unlike public seminars, In-Boardroom Programs ensure that the entire board is working from consistent, quality information --regardless of the issue or challenge. Gerry and the NLI can design any one of its director education programs as an In-Boardroom Program and customize it to fit your  more...

Leadership and Governance Training for Non-Profits ... as to guide your board in implementing new practices and improving performance and effectiveness. The Programs ensure that the entire board is working from consistent, quality information -- regardless of the issue or challenge. Programs may be held in conjunction with your board meeting or as a board retreat. Our unique approach is to Partner with other Educational Institutions of higher  more...

Lean Manufacturing Workshop Synerflex Consulting has worked with Lean Advisors Inc. to bring you a practical and effeftive Lean Manufacturing workshop that will enable you to see improvement result within 6 months of implementation. This is a high ROI training. If you are looking at improving your speed of delivery, reducing your cost and improving your productivity, then Lean Manufacturing is the RIGHT program for you. Call  more...

Leadership The focus of the Leadership module is on leading participants through self-introspection to examine their skills, and the effectiveness of their skills. Personality styles will be used as a focal point for demonstrating common pitfalls in managing relationships. Importance of soft skills for the leader- manager will be discussed, and tools, techniques and strategies for improving leadership  more...

The Business Analyst s Crash Course ...d project delays. Learn how to cut costs and delays by improving communication between business stakeholders and developers through comprehensive requirements analysis and documentation and by guaranteeing results through structured testing and quality assurance. We will cover all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both  more...

Cisco? Certified Network Professional (CCNP?) Boot Camp ...Routing Between VLANs Verifying Inter-Vlan Routing Improving Availability on Multilayer Switched Networks High Availability Networks Implementing Router Redundancy Examining Cisco AVVID Services and Applications Examining IP Multicast Configuring IP Multicast Introduction to Cisco IP Telephony Implementing QoS in a Multilayer Switched Network Overview of QoS  more...

Improving Supervisory Management Skills This course provides you with both useful ideas and practical tools to improve your overall supervisory and management effectiveness. Mid-level and front-line managers and supervisors are the driving force for improving performance, productivity, quality, and innovation in today s organizations. Whatever pressures and opportunities face you, this seminar will provide you with useful new skills and  more...

Improving Your Presentation Skills Regardless of your position, you will occasionally be required to present information to others. Whether the presentation is impromptu, casual or formal, you must be able to demonstrate confidence and clarity to effectively deliver your message. This workshop provides strategies, coaching, and practice in developing your presentation skills.  more...

Your Mission in Commission Are you in a commissionable sales position? If so, this system will help catapult you to your desired level of success. Bob Proctor used the principles contained in this system to raise himself from a modest salaried position to $1,000,000+ annual commissions. We will show you an exact system for earning a 6-figure commission every year and how to have fun doing it! Think like a Millionaire and  more...

Conflict Management ... Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to  more...

Foreign Accent Modification ... All training is highly individualized and geared towards improving workplace communication. Accent modification program is 24 hours of instruction for group participation (2-5 participants) and 18 hours for individual instruction. Individual speech analyses completed both pre and post training. Continued independent study program provided at end of program. Training is conducted by a  more...

The Leadership Development Community The Leadership Development Community is a year-long process that combines learning, action and performance improvement. The process incorporates the real-time leadership challenges that managers face in your company. It not only develops managers into leaders, it creates an internal community of leaders dedicated to improving their own effectiveness and the effectiveness of those around them.  more...

Improving your Memory Skills Some people are better at remembering than others, but research shows that all people can build their memory skills. Memory is the basis for learning. Good memory skills are the building blocks for success in continuing education and career advancement. Memory is one of our most precious assets and there are many ways to increase and protect it. This workshop is designed to raise learners'  more...

Management Skills for New Managers ...ion -Feeling "In" -Growth -Develop strategies for improving motivation 360 Feedback -Review the results of the feedback process -Set goals for improved management effectiveness Coaching -Understand coaching fundamentals and guidelines for giving feedback -Dignity -Respect -Clarity -Dialogue -Learn the four-step model for coaching effectiveness -Use the  more...

Building Scalable Cisco Internetworks ...h VLAN's Managing Redundant Links Inter-Vlan Routing Improving IP Routing with Multilayer Switching Configuring HSRP for Fault Tolerant Routing Multicast Overview Configuring IP Multicast Controlling Access to the Campus Network Configuring Asynchronous Connections & Modems Point-to-Point Protocol & Controlling Network Access Using ISDN & DDR Technologies Using X.25 for  more...

Building Cisco Multilayer Switched Networks Extending IP Addresses Configuring OSPF in a Single Area Interconnecting Multiple OSPF Areas Configuring EIGRP Configuring Basic Border Gateway Protocol Implementing BGP in Scalable Networks Optimizing Routing Update Operation Implementing Scalability Features in the Internetwork Connecting the Switch Block Defining Common Workgroups with VLAN's Managing Redundant Links  more...

Cisco Internetwork Troubleshooting ...Improving IP Routing with Multilayer Switching Configuring HSRP for Fault Tolerant Routing Multicast Overview Configuring IP Multicast Controlling Access to the Campus Network Assembling & Cabling WAN Components Configuring Asynchronous Connections & Modems Point-to-Point Protocol & Controlling Network Access Accessing the Central Site with Windows 95 Using ISDN & DDR  more...

Building Cisco Remote Access Networks ...VLAN's Managing Redundant Links Inter-Vlan Routing Improving IP Routing with Multilayer Switching Configuring HSRP for Fault Tolerant Routing Multicast Overview Configuring IP Multicast Controlling Access to the Campus Network Assembling & Cabling WAN Components Configuring Asynchronous Connections & Modems Point-to-Point Protocol & Controlling Network Access Accessing  more...

Improving Communication in Procurement ...improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their communication skills. Specific  more...

Vendor Management ... course you ll learn proven techniques for evaluating and improving vendor performance. Learn how to express your expectations clearly, hold vendors accountable for performance, and develop powerful vendor performance measures. Specific topics include how to: effectively articulate the importance of vendor performance; develop Key Performance Indicators (KPIs) for use on the scorecard; involve  more...

World-Class Procurement This 2-day program will focus on creating effective cross-functional procurement teams within your organization. Topics covered include benchmarking against most successful companies; leveraging the organization's purchasing power using effective purchasing strategies; improving performance to reduce costs; strategic development; improving supplier relationships; negotiating with suppliers; value  more...

Written Communications in Purchasing ...improving written communication skills. The principles behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self-assessment tool, will be used to provide feedback to participants on  more...

Consultative Selling ...Case One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to the customer s satisfaction. Course  more...

Effective Communication Skills for Engineers Communication skills are so vital in the workplace because you always need to get results and outcomes with the help of others. This course is aimed towards improving your skills in your communications with colleagues and customers. You will learn how to build up effortless rapport, how to ask for what you want, how to be assertive without being pushy and how to make small talk and hold a  more...

Team Building And Leadership Team Assessment Team Building Activities Tuckman Team Dynamics Team Role Theory (In depth view of how teams work) Corporate Events (Team building Exercises for Conglomerates) Conflict Resolution Performance Management Team Bars (A process for measuring and improving team performance)  more...