Instructor Led Improving Training in United Arab Emirates

Human Resources Management - Advanced Training By the end of the program, participants will be able to: Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training & Development through the use of Key Performance Indicators.  more...

Advanced Warehouse Management Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Develop a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Develop a good understanding of some advanced concepts in warehousing;  more...

Advanced Recruitment and Selection Skills - Human Resources Management Learn the basics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function. Design assessment centers for use in the selection of candidates. Conduct interviews using job profiles and competency models. Produce an interview report which accurately describes the outcome of an interview. Learn  more...

Customer Relationship Management - Sales and Marketing Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact.  more...

Improving Productivity through Quality and Cost Reduction - Quality and Productivity Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality  more...

Customer Relationship Management CRM Strategic Roadmap By the end of the program, participants will be able to: Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact.  more...

Advanced Warehouse Management - Materials Management By the end of the program, participants will be able to: Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some  more...

Certified Team Leader - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...

Stress Control - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Define what stress is, how it is caused and how the body responds to stress according to the General Adaptation Syndrome-GAS theory. Discuss what happens when stress is out of control. Analyze the causes of stress accurately and plan to control them. Suggest ways and techniques to lower stress levels by: Improving work/ living environment.  more...

Improving Productivity through Quality and Cost Reduction - Quality and Productivity By the end of the program, participants will be able to: Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or  more...

Improving Productivity through Quality and Cost Reduction Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality improvement techniques  more...

Certified Team Leader Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...

Warehouse Costing Benchmarking and Activity Profiling Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some advanced concepts in warehousing; such as, cross  more...

Certified Quality Management Professional ... who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study  more...

Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.  more...

Advanced Human Resources Management This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Improving Productivity through Quality & Cost Reduction Objectives: By the end of the program, participants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need  more...

Intensive Coach Training ...w the brain works and provide practical, useful tools for improving other peoplea s thinking and performance. Benefits for participants attending this program: a Learn to facilitate ongoing positive change a Experiential training with practical coaching skills that can be used immediately a A proven coaching structure for unlocking peoplea s potential a  more...