Instructor Led Improving Training in United Kingdom

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Improving Seminar Schedule

  Program Location    
February, 2012
8th Feb Think On Your Feet - Verbal Communication Skills Central London, London   [Register]
13th Feb Advanced Project Management London, London   [Register]
13th Feb The Management of Organisational Resources London, London   [Register]
20th Feb SAP and Joint Venture Accounting London, London   [Register]
 
March, 2012
5th Mar Comprehensive Project Management London, London   [Register]
12th Mar Talent Management London, London   [Register]
22nd Mar Think On Your Feet - Verbal Communication Skills Central London, London   [Register]
29th Mar Writing Dynamics - Written Communication Skills Central London, London   [Register]
 
April, 2012
2nd Apr Advanced Financial Accounting London, London   [Register]
9th Apr Organisational Improvement R...sational Development and Change London, London   [Register]
16th Apr Client or Customer Care London, London   [Register]
16th Apr Strategic Management and Project Management London, London   [Register]
23rd Apr Change Management and Executive Leadership in Organisations London, London   [Register]
 
May, 2012
7th May Creating Investment Project in the Industrial Sector London, London   [Register]
17th May Think On Your Feet - Verbal Communication Skills Central London, London   [Register]
21st May The Management of Organisational Resources London, London   [Register]
21st May Managerial Facilitation of V...tomer Service Excellence Course London, London   [Register]
 
June, 2012
4th Jun Team Dynamics Team Leadership London, London   [Register]
4th Jun Comprehensive Project Management London, London   [Register]
11th Jun Executive Leadership and High Performance Team Management London, London   [Register]
 
July, 2012
3rd Jul Think On Your Feet - Verbal Communication Skills Central London, London   [Register]
9th Jul Communication Dynamics and Networking in Organisation London, London   [Register]
10th Jul Writing Dynamics - Written Communication Skills Central London, London   [Register]
16th Jul Information Risk Security and Crisis Management London, London   [Register]
16th Jul Training Expenditure or Inv... For Accelerated Rate of Return London, London   [Register]
30th Jul Managing Individuals and Groups in an Organisation London, London   [Register]
30th Jul Managing Individuals and Groups in an Organisation London, London   [Register]
30th Jul Strategic Management and Project Management London, London   [Register]
 
August, 2012
6th Aug Managing Internal and External Cultural Diversity London, London   [Register]
6th Aug Training Needs Analysis Determining Training Needs London, London   [Register]
27th Aug The Management of Organisational Resources London, London   [Register]
 
September, 2012
3rd Sep Executive Leadership and High Performance Team Management London, London   [Register]
17th Sep Team Dynamics Team Leadership London, London   [Register]
24th Sep Organisation and Management an Introduction London, London   [Register]
26th Sep Think On Your Feet - Verbal Communication Skills Central London, London   [Register]
 
October, 2012
1st Oct Creating Investment Project in the Industrial Sector London, London   [Register]
8th Oct Information Risk Security and Crisis Management London, London   [Register]
8th Oct Training Expenditure or Inv... For Accelerated Rate of Return London, London   [Register]
8th Oct Communication Dynamics and Networking in Organisation London, London   [Register]
15th Oct Managing Individuals and Groups in an Organisation London, London   [Register]
 
November, 2012
12th Nov Training Needs Analysis Determining Training Needs London, London   [Register]
14th Nov Writing Dynamics - Written Communication Skills Central London, London   [Register]
21st Nov Think On Your Feet - Verbal Communication Skills Central London, London   [Register]
 
December, 2012
10th Dec Executive Leadership and High Performance Team Management London, London   [Register]
16th Dec Client or Customer Care London, London   [Register]
 
Improving Training Seminars and Classes
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects ...roup dynamics to organisational settings Suggest ways of improving group morale, while enhancing their effectiveness Demonstrate a heightened understanding of the type and permanence of the leadership of a team Explain the occasions in which a situational leader is likely to emerge Demonstrate a high level of understanding of a team attempts to replace a situational leader, to enhance  more...
Comprehensive Real Estate Management instructor led trainingon-line e-learning cbt (computer based)self directed ...rate Client: Understanding Clientsa ™ Frustration - Improving Worker-Client Relation - Dealing with a the irate customer/ client. - Communication: Perfecting a The Approacha ™ & Offering Assistance - Contributing to the maintenance of customer/ client loyalty - Empowering Front-line Staff to Redress a Dissatisfactory Client/ Customer Situationsa ™ - Seeking help and  more...
Enhancing Managerial Effectiveness instructor led trainingon-line e-learning cbt (computer based)self directed ...rd 3) Leadership Styles and Administrative Strategies: Improving Management Performance OBJECTIVES: - Distinguish between control and influence administrative strategies - Demonstrate their understanding of the positive and negative implications of a managera ™s choice of administrative strategy for the management of his or her organisation - Demonstrate an understanding  more...
Communication Dynamics and Networking in Organisation instructor led trainingon-line e-learning cbt (computer based)self directed ... - Oral communication - audibility, Intonation, Etc. - Improving The Relevance Of Information presented - Addressing Questions - Designing PowerPoint Presentations - Choosing PowerPoint Background - Using PowerPoint Templates - Using sound and animation, appropriately - Adding automatic run - Timing the presentation for automatic run - Enhancing presentations with a  more...
Telecommunication Systems instructor led trainingon-line e-learning cbt (computer based)self directed ...ity - Broadband Service-Multiple Data Streams - Improving Utilization-Compression and Multiplexing - Compression-Shrinking Data to Send More Information - Multiplexing-Let's Share - Interoperability-Protocols and Architectures - Protocols-A Common Set of Rules - Architectures-How Devices Fit Together in a Network - Types of Networks-LANs, MANs, and WANs  more...
Change Management and Executive Leadership in Organisations instructor led trainingon-line e-learning cbt (computer based)self directed OBJECTIVES: 1. Executive High Performance Leadership By the end of the specified learning and development activities, delegates will be able to: - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their understanding of the relationship between fieldera ™s  more...
Executive Leadership and Corporate Communication instructor led trainingon-line e-learning cbt (computer based)self directed ...identity theory - Team building and maintenance roles: Improving team effectiveness * Encouraging members * Harmonising * Standard setting * Gate-keeping * Determining the optimum team size - Providing team incentives - Encouraging conflict - Averting group think - Avoiding the risky shift syndrome - a Resonationa ™ as  more...
National and International Economic Competitiveness Towards Economic Growth and Sustainability instructor led trainingon-line e-learning cbt (computer based)self directed ...odule 10 - The Importance of Financial Risk Management In Improving and Maintaining Economic Attractiveness - Risk: A Working Hypothesis - Defining Risk - Generally - Financial Risk: A Plausible Definition - Financial Risk in an Organisational Setting - Financial Risk and a Market Dynamicsa ™ - Liquidity Risk - Operating Risk - Fraud Risk -  more...
Managerial Facilitation of Value-Added Customer Service Excellence Course instructor led trainingon-line e-learning cbt (computer based)self directed ...H AN IRATE CLIENT: UNDERSTANDING CLIENTS FRUSTRATION - Improving Worker-Client Relation - Dealing With a The Irate Customer/ Client. - Communication: Perfecting a The Approacha ™ & Offering Assistance - Empowering Front-Line Staff To Redress a Dissatisfactory Client-Customer Situationsa ™ - Seeking Help And Advice From Colleagues And Managers, When Faced With  more...
Human ResourceTraining and Development Management ...ing Efficiency Gains a Measuring Efficiency Gains a Improving Efficiency Gains a Substituting the concept of a Efficiency Gainsa ™, in Throughput Accounting, for the Concept of Net Profit in Training Departments, as in: a Net profit (NP) = Throughput - Operating Expense = T-OE a Return on investment (ROI) = Net profit / Investment = NP/ I a Productivity (P) =  more...
Managing Individuals and Groups in an Organisation instructor led trainingon-line e-learning cbt (computer based)self directed ...l identity theory - Team building and maintenance roles: improving team effectiveness - Encouraging members - Harmonising - Standard setting - Gatekeeping - Determining the optimum team size - Providing team incentives - Encouraging conflict - Averting groupthink - Avoiding the risky shift syndrome - Employing transactional analysis - Employing effective diversity management and  more...
Organisation and Management an Introduction instructor led trainingon-line e-learning cbt (computer based)self directed ...gh probability of greatly enhancing worker motivation and improving their morale - factors crucial to organisational success - Be able to influence their leadership style in such a way that they develop the flexibility to manage their organisations and subsystems effectively, in stable and turbulent times. - Be aware of some key issues in designing effective organisations - Be aware of the  more...
Training Needs Analysis Determining Training Needs instructor led trainingon-line e-learning cbt (computer based)study at home ...cy Gains b) Measuring Efficiency Gains c) Improving Efficiency Gains - Substituting the concept of a Efficiency Gainsa ™, in Throughput Accounting, for the Concept of Net Profit in Training Departments, as in: a) Net profit (NP) = Throughput - Operating Expense = T-OE b) Return on investment (ROI) = Net profit / Investment = NP/ I c)  more...
Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return instructor led trainingon-line e-learning cbt (computer based)self directed ...cy Gains b) Measuring Efficiency Gains c) Improving Efficiency Gains - Substituting the concept of a Efficiency Gainsa ™, in Throughput Accounting, for the Concept of Net Profit in Training Departments, as in: a) Net profit (NP) = Throughput - Operating Expense = T-OE b) Return on investment (ROI) = Net profit / Investment = NP/ I c)  more...
The Management of Organisational Resources instructor led trainingon-line e-learning cbt (computer based)study at home ...cy Gains b) Measuring Efficiency Gains c) Improving Efficiency Gains - Relate the concept of a Efficiency Gainsa ™, in Throughput Accounting, to the Concept of Net Profit a as applied to Training and Developm, ent, as in: a) Net profit (NP) = Throughput - Operating Expense = T-OE b) Return on investment (ROI) = Net profit / Investment = NP/ I  more...
Team Dynamics Team Leadership instructor led trainingon-line e-learning cbt (computer based)self directed ... dynamics to organisational settings - Suggest ways of improving group morale, while enhancing their effectiveness - Demonstrate a heightened understanding of the type and permanence of the leadership of a team - Explain the occasions in which a situational leader is likely to emerge - Demonstrate a high level of understanding of a team attempts to replace a situational leader, to  more...
Talent Management instructor led trainingon-line e-learning cbt (computer based)self directed ...s - Providing an understanding of role relationships - Improving communication and effective oral- visual presentations - Enhancing competence level of high performance teams - Developing expertise in meeting management - Providing members with the expertise to address mutual conflict resolution - Monitor, unhinderingly, the output of high performance teams - Relaxing managerial  more...
Strategic Management and Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...counting Throughputa ™ - Pragmatic Assertiveness: Improving Your Ability To Question and Challenge 2. Organisational Analysis An Internal View - Definition of Organisation - Organisational Objectives, - The Collegium - Organisational Tasks - Division Of Work/ Labour - Delegation of Role, Task, Power, Authority in a project management and general organisational  more...
SAP and Joint Venture Accounting ...rtments on financial matters. Advance you career by improving your understanding of industry financial management. COURSE CO-ORDINATOR: Prof. Dr. R. B. Crawford PhD (London), MEd. M. (Bath), Adv. Dip. Ed. (Bristol), PGCIS (TVU), ITC (UWI), MSCOS Member of the Asian Academy of Management - MAAM, Member of the International Society of Gesture Studies -  more...
Organisational Improvement Revitalising Organisations Through Organisational Development and Change instructor led trainingon-line e-learning cbt (computer based)self directed The details of the modules: 1.) Organisational Development OBJECTIVES: - Demonstrate an understanding of organisational development as a process; - Exhibit a heightened awareness of the constituents of organisational development; - Demonstrate an understanding of organisational climate and how it can be gauged; - Be able to strike a balance between macro organisational development and  more...
Managing Internal and External Cultural Diversity instructor led trainingon-line e-learning cbt (computer based)self directed ...he counterveiling effects of kinesics and kinesiology - Improving organisational communication through an enhanced understanding of kinesics and kinesiology - Importance of communication in organisations - Communication and work process information - Communication and policy initiatives - Communicating strategic, tactical and operational strategies - Communicating problems and seeking  more...
Information Risk Security and Crisis Management instructor led trainingon-line e-learning cbt (computer based)self directed ...ng, implementing, operating and monitoring, reviewing and improving an ISMS as defined in BS 7799-2: 2002, including the significance of these for ISMS auditors; - Explain the purpose, content and interrelationship of BS 7799-2: 2002, ISO/ IEC 17799 and ISO 19011, ISO/ IEC TR 13335 Parts 3 and 4 (GNITS), EA 7/ 03 and the legislative framework relevant to an ISMS; - Internalise the role of  more...
Communication Information Gathering Analysis and Report Writing instructor led trainingon-line e-learning cbt (computer based)self directed ... - Oral communication - audibility, Intonation, Etc. - Improving The Relevance Of Information presented - Addressing Questions - Designing PowerPoint Presentations - Choosing PowerPoint Background - Using PowerPoint Templates - Using sound and animation, appropriately - Adding automatic run - Timing the presentation for automatic run - Enhancing presentations with a  more...
Executive Leadership and High Performance Team Management instructor led trainingon-line e-learning cbt (computer based)self directed ...identity theory - Team building and maintenance roles: Improving team effectiveness - Encouraging members - Harmonising - Standard setting - Gate-keeping - Determining the optimum team size - Providing team incentives - Encouraging conflict - Averting groupthink - Avoiding the risky shift syndrome - a Resonationa ™ as an Issue in Team Development -  more...
Dynamics Of Organisational Change Management Seminar instructor led trainingself directed ...new knowledge and expertise that this seminar guarantees, improving their value to their organisations, as they strive towards acquiring and, or, maintaining their competitive advantage. - They will benefit immensely from the expertise of Dr. Crawford, as a senior academic, consultant and trainer. - The delegate activities of the seminar are carefully designed to ensure that the  more...
Creating Investment Project in the Industrial Sector instructor led trainingon-line e-learning cbt (computer based)self directed ...al Investment: The Irish Textile Factory Rejection 2.) Improving National Economic Attractiveness a Competitive Tax System A) Creating An Attractive Economic Environment For The Investor - A favourable environment for businesses - Boosting research and innovation - The French Example B) Establishing Projects To Improve Francea ™s Economic Attractiveness - Improve conditions  more...
Comprehensive Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...counting Throughputa ™ - Pragmatic Assertiveness: Improving Your Ability To Question and Challenge 2. Organisational Analysis An Internal View - Definition of Organisation - Organisational Objectives, - The Collegium - Organisational Tasks - Division Of Work/ Labour - Delegation of Role, Task, Power, Authority in a project management and general organisational  more...
Client or Customer Care instructor led trainingself directed ...te Client: Understanding Clientsa ™ Frustration 17. Improving Worker-Client Relation 18. Dealing with a the irate customer/ client. 19. Communication: Perfecting a The Approacha ™ & Offering Assistance 20. Contributing to the maintenance of customer/ client loyalty 21. Empowering Front-line Staff to Redress a Dissatisfactory Client/ Customer Situationsa ™ 22. Seeking  more...
Advanced Financial Accounting ...rtments on financial matters. Advance you career by improving your understanding of industry financial management. Who should attend? This seminar should be attended by: Vice presidents of manufacturing and commercial businesses Marketing, engineering and human resources managers Project managers CEOs who are involved with development of long-term customers,  more...
Advanced Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...hat does Valence holds for project management targets? - Improving Project Sustainability Through an Equitable Reward System - Reinforcement Theories: - Reinforcement Theory - Motivation & Contingency Theory: Accounting for Situational Variables - Is Performance Related Pay (PRP) applicable to a Project Management Setting? - Designing An Effective Motivation Strategy: Accounting for  more...
MSc Human Resource Training and Development Management instructor led trainingon-line e-learning cbt (computer based)self directed ...vels. - Managing the External Environment: * Improving Perception and Instilling * Stakeholders, generally. * Shareholders and Funding Agents. * Customers and Clients. * Potential Customers and Clients. * Change Institutionalisation: * Returning To Normality. A. 2. 11 Trainer Training - Learning And Memory. - Conditions Conducive  more...
Organisational Development OD in Action Improving Organisational Effectiveness instructor led trainingon-line e-learning cbt (computer based)self directed OBJECTIVES: By the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate an understanding of organisational development as a process; - Exhibit a heightened awareness of the constituents of organisational development; - Demonstrate an understanding of organisational climate and how it can be gauged; - Strike a balance between  more...
From Mullan Training
Advanced Powerpoint instructor led trainingcoursewarecomputer lab ...able in Microsoft PowerPoint, enhancing presentations and improving efficiency. You will be able to use templates to build custom presentations and introduce much more stimulating graphical and animated content. We will show you how to use the advanced delivery options, customise your workspace and interrelate your presentation with both Excel and Word files. Create custom shows,  more...
From silicon beach training
Advanced Google Analytics Training instructor led traininggroup study and discussioncourseware Our 1-day Advanced Google Analytics course provides web marketers with basic Google Analtics experience with the additional skills they need to leverage Google Analyticsa ™ advanced tools for improving Search Engine Optimisation and site-usability in order to increase conversions. This advanced course covers Cookies, Goals and Funnels, Advanced tracking, Custom Variables, Event Tracking,  more...
From H2 Training & Consultancy Ltd
Career Development instructor led traininggroup study and discussionworkshop / seminar Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions  more...
Report Writing instructor led traininggroup study and discussionworkshop / seminar ...Improving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.  more...
From WWP Training Ltd
Employee Engagement An Introduction The Key to Employees Who Will Stay and Strive An engaged workforce is a happy workforce and organisational effectiveness can be exponentially increased with motivated and satisfied employees. This one day course provides an overview of all aspects of employee engagement. This programme is for you if you are an HR or OD professional, director, manager or someone responsible for improving  more...
Succession Planning Key to Business Continuity Progressive organisations in the corporate world place Succession Planning high on their list of priorities, in order to ensure business continuity and proactive career development for talented employees. This course gives an overview of approaches and processes. This programme is for you if you are an HR or OD professional responsible for improving employee and  more...
Minute Taking Essential skills for making meetings work Good minute-takers are worth their weight in gold. Minute-takers can do more than record the outcomes of meetings concisely; they can also help the chairperson run the meeting more effectively. This programme is for you if you are, or plan to be, responsible for recording minutes of meetings and noting important action points as part of your role.  more...
Mindmapping and Memory Improvement Map your way to improved information recall Living as we do in the a Information Agea ™, we are constantly bombarded by data, much of which we are expected to retain and recall. Mind maps help you to lay out the structure of a topic as a clear a shapea ™ that you can remember easily. By seeing this shape in your mind, you can prompt yourself to remember the information coded within  more...
From Control Security Limited
BTEC Level 2 Certificate in Lean Organisation Management Techniques Level 2 BTEC Certificate in Lean Organisation Management Techniques Lean is a term used to express a range of business improvement techniques. It originated from the need to constantly improve quality while reducing the costs of the production performance in the manufacturing industry. The concepts of this approach are now used as the basis for improvement in the workplace in nonmanufacturing  more...
From Spectrum Training Services
Coordinating Corporate Development workshop / seminar ...h new action plans for implementing substantial ideas for improving the effectiveness of the training function Learning Objectives: This programme is for you if you wish to: Promote the training function as a driver for the business Institute change and improvement in the training function Ensure that training has a positive impact on the bottom line Contribute at each stage to the  more...
Competency Based Performance Management workshop / seminar ...erformance is not difficult. Its about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management  more...
From Cosensa Learning & Development Ltd
Advanced Selling Skills ...evelop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business more quickly and with greater conviction. Contents: By the end of this course each delegate will be  more...
Coaching Skills for Supervisors and Managers ...e Objectives: Coaching is a wonderful method of greatly improving performance of individuals and teams. It includes deliberate and specific activities designed for employees to develop their skills by learning on the job. The Manager who can develop their coaching skills can lead highly productive teams with motivated individuals, resulting in significantly increasing cost effectiveness and  more...
Motivational techniques ...acking morale. You will learn about behavioural analysis, improving your skills in understanding the unique needs of individual and also the effective communication techniques that can be used to ensure everyone is working towards the same objectives. Contents: Recognise the signs of de-motivation Realise what de-motivates people Spot signs of de-motivation Manage de-motivated  more...
IOSH - Directing Safely ...g? Exploring methods of measuring performance. Module 8: Improving performance Considering ways of improving performance. Contents: On successful completion of the course delegates should be able to: Explain the root causes of accidents Understand the charges of manslaughter and corporate killing Appreciate the reasons for promoting Health & Safety in the workplace Explain the role  more...
Performance Management ...ss objectives by developing the skills of their staff and improving all aspects of operational performance. Contents: By the end of this course, each delegate will be able to: Establish and prioritise their business goals Break each goal down into tasks and activities Clarify the knowledge and skills required to complete each activity Establish which member of staff is best suited to  more...
From Illumine Training
Writing Dynamics - Written Communication Skills instructor led training This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster! For more information please go to www. illumine. co. uk/ wdyn  more...
Building Better Relationships for Sales Negotiation instructor led training Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport  more...
From NobleProg - IT training courses
Springboard Women's Development Programme Training Course instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab Many women use the programme to get results at work, such as new qualifications, promotions, new skills, a new attitude to change and a massive boost in confidence. Others focus on results in their personal life, such as sorting out difficult relationships, improving health, dealing with stress and gaining a work/ life balance. Who is it for? It is designed for any woman at any stage in her  more...
Excel For Statistical Data Analysis Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarebookworkshop / seminarcomputer lab Audience Analysts, researchers, scientists, graduates and students and anyone who is interested in learning how to facilitate statistical analysis in Microsoft Excel. Course Objectives This course will help improving your familiarity with Excel and statistics and as a result increase the effectiveness and efficiency of your work or research. This course describes how to use the Analysis  more...
From Illumine Training
Think On Your Feet - Verbal Communication Skills instructor led training This course will help you to communicate your ideas and knowledge clearly, concisely and persuasively when you are in the many informal, unplanned discussions, meetings, briefings AND the formal planned ones. The ability to a think on your feeta ™ is one that can be learnt and developed. This is the globally acclaimed 2 day workshop that will help you master it. For more information go to  more...
From Fast Forward Project Management
GDPM - Project Management Workshop instructor led traininggroup study and discussionbookworkshop / seminar ...or people with limited experience of managing projects or improving the effectiveness of projects being managed by the more experienced project managers and their teams. The most effective course numbers are between 10-16 delegates. This Project Management workshop will enable you to: a Develop skills and knowledge of a GDPM based approach. a Practice the GDPM techniques in a safe  more...
From Pearlcatchers Ltd
Managing Service Quality - the key to improving the customer experienc instructor led traininggroup study and discussionworkshop / seminar ... customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable people to do this at the customer service interface are far less widely deployed than corresponding tools to manage product quality. Customer Care programmes cannot compensate for ineffective service outcomes, and research shows that customers loyalty  more...
From System Concepts
Applied Industrial Ergonomics instructor led traininggroup study and discussioncoursewareworkshop / seminar A two day course where you will learn how to improve the health, safety and productivity of your workforce through practical ergonomics solutions. This course provides the skills and tools to make simple and effective ergonomic improvements in the industrial environment. It emphasises hands-on problem-solving methodologies to recognise, evaluate, and control ergonomic risk. Youa ™ll  more...
From CP Training Consortium
Materials Management for Engineering Projects ...n on-going round of capital expenditure projects aimed at improving or expanding the plant or its infrastructure. Ranging from a few hundred thousand dollars to several million dollars overall budget the materials element is always a major component of the total spend. Close and early involvement in the project of professional material specialists can bring significant benefits in terms of wise  more...
From MindStudio
Improving your photography ...Improving your photography (theory course) - 47a Length: 3 hours In this 3 hour session you will learn how to improve your photography once you have learnt how toa use the basic functions on you SLR, in order to make stunning images from any situation. a We will cover the basics on composition and show you various techniques that substantially will a improve your images. We cram  more...
From Headline Training & Consultancy Ltd
Photoshop courseware Adobe Photoshop is the leading software package for manipulating and improving images. It is used by almost all newspaper and magazine houses and is a must for any graphic designer, web designer or photographer. In our training course we will teach you how to manipulate images for print and or web design. Learn all the secrets about balance, smoothing and correcting image quality.  more...
From Dever Solutions Limited
Introduction to Lean-Sigma instructor led traininggroup study and discussionworkshop / seminar An overview of lean-sigma suitable as a programme of "Yellow Belt" instruction. Specifically aimed at service organisations this programme translates the world of manufacturing lean into the world of services. Make your change team lean aware and start savind by eliminating waste and improving the experience of your customeers. This programme is of considerable benefit to companies wishing to  more...
From TBC Training
Group and Personal Stress Recognition and Reduction Techniques ... inflicted as a result of day to day interactions thereby improving the working environment and performance of the group. For Individuals, our Neuro Linguistic Programming (NLP) based stress reduction course empowers individuals to deal with stressful situations in a number of ways. Whether that be avoiding unnecessary stress or dealing with periods of high workload in a calmer manner, or  more...
Presentation Skills ...u will be able to apply your learning in many situations, improving communication ability, effectiveness in understanding and raised self confidence, useful in everyday life as well as in the boardroom. You will receive voice coaching to enhance your delivery and show you how to become that confident speaker, Neuro Linguistic Programming (NLP) techniques to increase focus, enhance memory  more...
From Graham Roberts-Phelps (8020 training)
Sales Accelerator - a new model of sales skills ...rator is a process driven method for increasing sales and improving sales productivity. Key features Based on a 'new' code or model of selling, combining equal focus on ACTIVITY, VALUE and CONVERSION. Ten core principles - that improve customer experience and sales results. Advanced consultative selling skills, utlising the skills of influence and NLP. Achieve great accuracy and  more...
From Lash And Thread
Manicure Pedicure 2 Day Course Brighton Hove Sussex ...rm luxury Manicure & Pedicure treatments for your clients improving the appearance and condition of the hands and feet. You will cover filing and cuticle work as well as therapeutic massage .You will also learn how to offer luxury heat treatments and offer aftercare advice. This course is ideal for students wishing to offer Manicure and Pedicure treatments professionally or progress onto  more...
From Woolland Consultancy
Resilience training instructor led traininggroup study and discussion ...and hit demanding targets with less resource. CONTENT Improving motivation Self-confidence and belief Feedback and goal setting for improved performance Handling pressure and recognising stress The attributes of high performing teams COURSE DETAILS 10: 00am a 3: 30pm Wednesday 11 May The Swedenborg Society, 20-21 Bloomsbury Way, London, WC1A 2TH 10: 00am a 3: 30pm Wednesday  more...
From Echo E-Business
Certificate in Online Business - COB Certified E-Business Manager Learn How to Create a Powerful E-Business Strategy!! E-Business Management Course - The A-Z of online business for managers - 5-Day Instructor-Led Course The essential course for any business owner, web manager or marketer, embarking on getting their business online or improving an existing presence. Practical learning throughout the course, provides a solid foundation for aspiring  more...
From Spearhead Training Group Ltd
Time Management Training instructor led traininggroup study and discussionworkshop / seminar ...be given a series of individual exercises and guidance on improving their use of time. This course will challenge how you work: it will help you regain control. The theme of this one-day course is how you can control and manage time to your advantage. We all have 24 hours in every day but some will achieve far more than others. This course unveils what the high achiever does - and  more...
Supervisory Team Leader Skills instructor led traininggroup study and discussionworkshop / seminar This two day programme has been designed specifically for supervisors and team leaders who have to manage people whilst still working as part of a team. Introducing the key skills necessary for organising and directing work effort, it is ideal for recently promoted supervisor/ team leader or as a refresher for those who have not had formal training. Clear guidelines are given on each topic with  more...
From The Training Experts Ltd
Sales for Non Sales People Phrases such as a sales can't be taught" and "you're a either a natural born salesman or you're nota are myths. The word a salesa ™ tends to fill some people with dread, but the truth is that many behaviours that we all demonstrate on a daily basis, are actually the fundamental basis for being a successful salesperson. This 1 day course focuses on enabling delegates to understand,  more...
Sales Skills This one day course aims to help develop the individuala ™s sales skills in confidently and successfully selling the services offered by their respective businessa ™s to their face to face and/ or telephone based customers. Target Group This course is aimed at sales personnel who are either new to the sales role, or wish to improve and build upon their current skills. Objectives  more...
Coaching Skills Level 2 The success of a business depends on the high quality skills of its staff so ita ™s crucial that staff develop high quality skills quickly, and that the standard of their skills is sustained and developed over time. Coaches, help to achieve the required standards for the business and therefore make a massive contribution to the success of the business. This workshop is intended to help  more...
Coaching Skils Level 1 The success of a business depends on the high quality skills of its staff so ita ™s crucial that staff develop high quality skills quickly, and that the standard of their skills is sustained and developed over time. Coaches, help to achieve the required standards for the business and therefore make a massive contribution to the success of the business. This workshop is intended to help  more...
Improving Professional Skills Program This modular program provides practical guidance to develop professional skills for a range of workplace situations. Delegates will gain the tools and techniques to make requests assertively, successfully interact with others, lead and participate effectively in meetings, and manage stress within the workplace. Target Group This program is aimed at all levels of management within any business  more...
Management Development Program ...le and situations, learn assertive techniques to aimed at improving personal effectiveness, and deal with pressure, conflict and stress within the workplace Target Group This program is aimed at those who are either new to a managerial role, who current managers who wish to refresh their skills. Objectives By the end of this module, delegates will be able to; Identify their role  more...
Managing People ...s to enhance their 'people skills.a ™ It focuses on improving your self-understanding and personal effectiveness as well as developing an understanding of what motivates other people. Target Group This course is aimed at managers, team leaders and senior staff who are either new to their role or wish to develop and build upon their existing skills. Objectives By the end of this  more...
From Human Xpression - Fast Track NLP & Hypnosis Training
Secrets of Success instructor led traininggroup study and discussionworkshop / seminarAccelerate Learning ...bout this amazing subject. These are essential skills for improving sales, managing people and developing a winning attitude yourself. In this experiential seminar you will discover enjoyable ways of changing yourself, and learn powerful skills for developing your personal and professional effectiveness. With these skills you will learn how to: Think about your goals in ways that make them  more...
From DSM Assessment & Training
EMOTIONAL INTELLIGENCE - MANAGING YOUR EMOTIONS ...elp you a if you listen, understand and master them. By improving your emotional potential, you considerably reduce your stress and improve your ability to listen, adapt and change. Course Overview a Understand the role and importance of your emotions a Use practical techniques for mastering your emotions a Use your emotions to improve the way you deal with change a Use your  more...
From Glass Bead Consulting
Transforming HR to Deliver Business Results This pragmatic 1-Day Executive workshop at the Institute of Directors, London, focuses on the foundational tools and techniques necessary to ensure your HR Transformation project goals are met on time and within budget. Research shows that 40% of HR Transformation projects fail to achieve their objectives of reducing costs or improving service. Whether it is a project you are anticipating or you  more...
From Maggie Murdoch Training and Consultancy
Improving your Volunteer Management workshop / seminar To take a fresh and new look at how you recruit and manage volunteers through the 3 clear stages of a successful Volunteer Programme: Volunteer Policy and planning; recruitment; development and support. Workshop Content: a How to plan a new Volunteer Program or put new life into an existing program a How to create and sell motivating volunteering opportunities a Tried and tested methods  more...
From Private Equity International (PEI Media)
Financial Modelling for Private Equity London November A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. Garry Sharp has 25 yearsa ™  more...
From Reveal Solutions
NLP Practitioner training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminar ...ness and personal lives and also the lives of others. By improving your communication and leadership skills; NLP will produce dramatic changes in the way you and your business perform. By increasing behavioural and communication flexibility, you will improve working as well as personal relationships - with business colleagues, your clients, friends and family. Learning to speak your  more...
From Roger Grice Associates
Accident Investigation This course will provide participants with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. If an organisation does not properly control risks, the outcome of an accident often depends on chance.  more...
From Expert Language Solutions
Foreign Language and Business Culture Training ... ideal preparation for overseas country market visits and improving existing foreign client relationships. Our carefully selected team of qualified and experienced language trainers can arrange for classes to be conducted at your convenience of time and location, in your home or workplace. We offer a range of teaching approaches at all levels, from simple conversational to in-depth  more...
From Trinity Management Consultants Limited
Introduction to CMMI for Services CMMI-SVC Course Summary This three-day course is the definitive introductory course about the CMMI for Services (CMMI-SVC) model. The course provides the knowledge you need to take your first steps with CMMI-SVC and is a prerequisite for any certification or subsequent course that calls for an Introduction to CMMI requirement. Course Description CMMI-SVC is a comprehensive set of guidelines that  more...
From Square 3 Training
Project Management People Skills ...ledge, skills and awareness to achieve greater success by improving their interpersonal relationships. The course is a mixture of personal reflection, discussion and input from the trainer with practical exercises and role plays to practice techniques in a supportive environment. Learning outcomes At the end of this programme you will be able to: a Build and maintain relationships  more...
From Life Changing Therapies
Integrated Energy Therapy IET - Learn to Heal with the Energy of Angels workshop / seminar ...hese restrictions, free up our energy to flow well again, improving our physical, emotional and mental health and well being. Suppressed emotions can be painlessly released, without the need to remember, re-live or re-experience. This extended weekend intensive 3 levels course is being taught by Master Instructor Gilly Workman, published author of may articles on IET in national magazines.  more...
Learn to Heal with the energy of the Angels Practitioners certificated course ...hese restrictions, free up our energy to flow well again, improving our physical, emotional and mental health and well being. This extended weekend intensive 3 levels course is being jointly taught by IET Master Instructor of the year Worldwide, Edmond Carroll from Ireland; and Master Instructor Gilly Workman, published author of may articles on IET in national magazines. This jointly taught  more...
From The In-House Training Company
Brilliant customer service ...kills, models and techniques are covered. The focus is on improving things that are already working, not going over old ground. Participants will discuss and plan new approaches to real-life examples taken from their own situations. Each element of the course includes: a High-quality training presentation a Group exercises and team activities a High degree of participation and  more...
From NBA4Business
Business Development 4 Session Workshop Programme - Networking with Skill Confidence This is the second in a four session business development workshop programme designed to give access to a toolkit of valuable tips, hints and ideas to improve confidence and ability in four key business development areas. Ideally accessed as a full programme, the individual sessions also work as stand-alone modules if necessary. These workshops can be delivered in flexible timing formats,  more...
Sales Development 4 Day Workshop Programme - Client Management Leveraging the Relationship This is the third in a four day sales workshop programme designed to develop the sales skills of individuals already engaged across the sales cycle towards peak performance. Ideally accessed as a full development programme, the individual workshop sessions also work as stand-alone modules if necessary. This course is suitable for anyone involved in a client facing or client management role  more...
From Stephen Lloyd Training
The Proofreader ...ding documents or web pages, this course will help you by improving your speed, your accuracy and your confidence. Guided by an expert tutor, you will learn the professional techniques that will enable you to work to the highest standards. As well as increasing your ability to spot mistakes, you will discover the importance of consistency and corporate style and refresh your knowledge of  more...
From RB Health and Safety Solutions Ltd
IOSH Working Safely instructor led traininggroup study and discussion IOSH Working Safely Duration: 6 Hours Maximum Candidates: 16 Price: 450.00 Assessment: Written and Practical Assessments Accredited by: Institute of Occupational Safety and Health (IOSH) Certification Fees/Books: Charged at current IOSH Rates Working Safely is a one-day course for staff from any sector with no supervisory or managerial responsibility. It provides a grounding in the  more...
From Academy Class
Flash Lite - Mobile Application Development - Adobe Authorised Training instructor led traininggroup study and discussioncoursewarebookcomputer lab Imagine being able to produce and deliver high-quality animations, interfaces, games and applications specifically designed to take advantage of mobile device capabilities after just 3 days of training That's what Academy Class's Flash Lite 2 : Mobile Application Development course holds in store for you. Flash Lite 2: Mobile Application Development provides students the knowledge and hands-on  more...
From Peloton Consultancy Ltd
Staff and service development instructor led traininggroup study and discussionworkshop / seminar Peloton are highly skilled in undertaking a full range of staff development programmes such as team building, leadership and managerial skills. we have a range of programmes runnnig in such areas, and as our work is all bespoke the are tailored to meet the needs of the organisations we work with.  more...
From Addtech UK Ltd
Developing and Improving your Sales Skills instructor led trainingself directed Our sales training offers 12 programmes to choose from, visit our website: www.addtechuk.com there you can tick any one particular subject area you are keen to develop your skills on, bearing in mind you can choose any programme and subject of your choice. We will then email a confirmation of programmes and subject results together with costings.  more...
From General Physics (UK) Ltd
Getting your message accross - the art of writing procedures instructor led trainingtrain the trainer In the business world, writing is an essential part of our day-to-day responsibilities. Nobody is exempt from having to write documents such as memos, procedures, reports, summaries and bad-news letters. Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the  more...
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