Online In-house eLearning

Introduction to Internal Auditing ... Surprises can be very costly to a company. Developing in-house strategies to ensure that internal processes are being followed and quality expectations are being met is a powerful tool for avoiding surprises. This course, Introduction to Internal Auditing, will introduce you to internal auditing strategies and techniques that help accomplish this end. Specifically, you will learn how to  more...

Using Surveys to Measure Customer Satisfaction ...re customer satisfaction, whether this is being conducted in-house or by outside consultants. Not only must you measure the right areas--you must also have a system in place that will allow you to act on its findings. Cross-functional backing is essential if the survey is to have the maximum effect on how customers view your service in the future. The success of any customer survey is dependent  more...

HIPAA Privacy Training & Certification Program ...s maintained and transferred. HR professionals, including in-house HR personnel, consultants, advisors, service providers, and administrators need to learn the various requirements in order to ensure compliance. The HIPAA Privacy Training & Certification Program covers both the basics and the detailed rules for the use and disclosure of information. The Program includes the notice requirement  more...

Lab Safety and Chemical Hygiene In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...

Adobe PhotoShop CS .... Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management techniques. Then move on to advanced use of layers, filters, styles, pallets, blends, and much more. Enhance your productivity with real-world tips and tricks from an industry expert. Your  more...

Strategic Decision Making ...ther to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP, and types of portal technologies--must be closely examined for possible applications that could save money, obtain new customers, or encourage return of existing clientele. This course examines each  more...

Managing the Expert Developing a Successful Environment ... coach, your department plans to develop and implement an in-house program to meet that demand and Barbara's role will be lessened. A few HR employees will undergo a training program with ELANEX to become results coaches and will attempt to replicate Barbara's methods throughout the next highest tier of the organization. However, Barbara will continue to work exclusively with executive level  more...