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From Serebra Learning Corporation
Closing Executive-level Sales Simulation on-line e-learning cbt (computer based) ...d, and analyzed a promising potential client, MicroGalaxy Inc. They currently use your company for their direct marketing efforts. MicroGalaxy's electronic component supply business is growing so fast that they're having trouble keeping up with fulfillment. Now you are close to closing the deal. This simulation requires you to negotiate the deal, manage your cross-functional account team more...
Consulting with the External Client Simulation on-line e-learning cbt (computer based) ...ink Tank. Your assignment is to advise Automation Control Inc., a technology management company, on the possible acquisition of Data Query Limited, a database management company. You are taking over the client from Clark who is retiring. Clark will make an excellent resource to you throughout the sim. The simulation is based on the SkillSoft series "Consulting with the External Client" and more...
Customer Support Specialist Simulation on-line e-learning cbt (computer based) ...Inc., one of the world's leading communication companies. Digital cable TV, high-speed Internet, and phone service are among the company's products. You are a recent hire. An added challenge to your new position is that you have been assigned to work the graveyard shift. Your challenge is to figure out how to handle dealing with angry, difficult, and demanding phone customers before stress gets more...
Implementing Project Human Resource Management on-line e-learning cbt (computer based) ...o run itself. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and more...
Budgeting and Controlling Costs on-line e-learning cbt (computer based) A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and more...
Estimating Activity Costs on-line e-learning cbt (computer based) Most project managers are familiar with the sinking feeling that occurs when project costs exceed expectations. Project cost management is concerned with estimating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and more...
Project Communications Management Simulation on-line e-learning cbt (computer based) ...f a new project installation for Pressman University from inception to status assessment. The simulation is based on the SkillSoft series "Project Communications Management" and includes links to the following course: PROJ0581. This simulation is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI more...
Choosing Sellers and Administering and Closing Contracts on-line e-learning cbt (computer based) ...on, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI . Project managers who are seeking to further their project management skills to more advanced levels, and project managers who are preparing for PMI Project Management Professional (PMP) certification or need to more...
Project Procurement Management Simulation on-line e-learning cbt (computer based) ...the SkillSoft series "Project Procurement Management" and includes links to the following courses: PROJ0601 and PROJ0602. This simulation is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. Material from this publication has been reproduced with more...
Planning for Quality on-line e-learning cbt (computer based) Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and more...
Communications Planning and Information Distribution on-line e-learning cbt (computer based) ...on, published by the Project Management Institute (PMI ), Inc. Specifically, learners will be introduced to Project Communications Management, communication barriers, and techniques for improving communications i Experienced project managers who are seeking to further their project management skills to more advanced levels, and especially project managers who are preparing for PMI Project more...
Monitoring Controlling and Closing Programs on-line e-learning cbt (computer based) Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. more...
Program Management Processes and the Initiating Process Group on-line e-learning cbt (computer based) ...process groups and the project management process groups, including the common inputs to program management processes and the components related to the Initiating process group.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. more...
Program Lifecycle and Organization on-line e-learning cbt (computer based) ... of the key program management life-cycle considerations, including the key distinctions between program and project life cycles. Also covered in this course are the program management life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close the program.This course is aligned with "A Guide to the Project more...
Introduction to Program Management on-line e-learning cbt (computer based) Project managers are often tasked with managing multiple concurrent projects but what about managing multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A more...
Performance Reporting and Stakeholder Management on-line e-learning cbt (computer based) ...on, published by the Project Management Institute (PMI ), Inc. Specifically, learners will be introduced to the performance reporting process and will learn to select examples of measures to describe the project team's progress, select examples of forecasting in performance report Experienced project managers who are seeking to further their project management skills to more advanced levels, more...
Transitioning From Technical Professional to Management on-line e-learning cbt (computer based) ... a software installation team leader for B Wind Software, Inc., developers of professional grade digital video editing platforms, the participant stands next in line for a promotion to department manager. Yet success isn't quite assured. Other employees in the department vie for the same position. Participants will have to outshine these competitors by demonstrating their qualifications to more...
From Technical Professional to Leadership Simulation on-line e-learning cbt (computer based) ...omoted Software Development Managers for B Wind Software, Inc., developers of professional-grade digital video editing software, participants will be tasked with overseeing the developmental committee responsible for conceiving and proposing B Wind's next new commercial endeavor. Armed with newly acquired facilitation and leadership skills, participants will help the committee to recommend a more...
Initiating a Succession Plan Simulation on-line e-learning cbt (computer based) ...Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema, Inc., produces single and multi-client studies on fast-moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order remain more...
Implementing a Succession Plan Simulation on-line e-learning cbt (computer based) ...Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order remain more...
Interviewing and Hiring Practices on-line e-learning cbt (computer based) ...ibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres strictly to antidiscrimination guidelines. The simulation is based on more...
From 123-CBT Computer Based Training
Professional Selling Over the Phone Prospecting on-line e-learning cbt (computer based)cd rom Professional Selling Over the Phone: Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects. more...
Call Center Mgt Measuring Quality Performance on-line e-learning cbt (computer based)cd rom ...anufacturing Division in order to more effectively manage increasing call volume. As the Call Center Manager, you will meet with Paul White, a salesperson from VoiceRally, Inc., to discuss purchasing a VRU. Laura Dennis, the Director of Customer Service, will be sitting in on the meeting. This is your second meeting with Paul, and it has already been decided that Icon will purchase the more...
Customer Relationship Mgt eCRM on-line e-learning cbt (computer based)cd rom ...arketing, to discuss Icon's acquisition of Medical Supply Inc. (MSI), a company that specializes in sophisticated medical supplies. MSI was acquired to contribute to Icon's Health Care division, and the three of you are meeting to decide whether to incorporate MSI into Icon's overall eCRM efforts. As Icon's Chief Operating Officer, is it your responsibility to identify the advantages, features, more...
Women in Leadership Becoming a Leader on-line e-learning cbt (computer based)cd rom ... Follow the steps for managing incoming information. Use the guidelines for establishing your credibility as a leader. Follow the steps for persuading others to follow your lead. Use the guidelines for controlling your reaction to challengers. Follow the more...
Team Participation Teamwork Fundamentals on-line e-learning cbt (computer based)cd rom ...on a quality control team discussing how to reduce J & R, Inc.'s customer response time. While researching information for the meeting, you discovered that the Processing Department is overwhelmed with customer requests for information. Unit 3: Understanding What to Expect (0.5 - 1 hour) Identify the characteristics of effective goals. Help set more...
Negotiating Advanced Negotiation Tactics on-line e-learning cbt (computer based)cd rom ...l as responses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that uses unethical tactics. Learn To Identify steps of the process for gaining control during a negotiation. Follow the steps for gaining control in negotiations. more...
From Makau Corporation
GroupWise 7.0 on-line e-learning cbt (computer based) ...Inc. has simplified information management for users, maintaining GroupWise s excellent pedigree as an enterprise-class messaging and collaboration application (Michael Caton, eWeek Nov. 21, 05). Get the most from your collaboration software investment. A clear understanding and proper use of GroupWise functions has clear, measurable results both in productivity and employee satisfaction. more...
From Lean Manufacturing Consulting, Inc.
On-Line Lean Manufacturing Training and Certification on-line e-learning cbt (computer based)study at homecd rombooktrain the trainerDirected Study ...facilitate lean manufacturing events in their workplace. Includes all course materials and an Evolver (Full Edition) lean training kit, a $99.95 value. Certification Requirements: 1. Participants will be graded on a combination of written exams and the completion of one lean project. Course materials will be presented over a 5 week period. 2. Final Lean Project Participants will more...
From The Virtual Training Company
Adobe Photoshop Advanced Artistry II on-line e-learning cbt (computer based) Adobe Photoshop Advanced Artistry II, is a course designed for professional designers and photographers who use Adobe Photoshop CS2. The course is designed to showcase cutting-edge creative techniques in many artistic disciplines such as digital imaging, color correction and manipulation, photo retouching, advanced production techniques and other popular graphic effects. This practical more...
Adobe After Effects 6 5 Advanced on-line e-learning cbt (computer based) ...wledged world leader in graphics software, Adobe Systems, Inc. It is affectionately known as "Photoshop in motion" by those who use it daily. It is employed by Hollywood film production companies, independent filmmakers, major television studios, local television stations and anyone interested in motion graphics. This tutorial, by motion graphics expert and VTC author, Nathan Dickson, is the more...
From The Training Oasis, Inc.
Spice of the Month Accelerated Ezine: Articles About Accelerated Learning Techniques on-line e-learning cbt (computer based)study at homeself directedEzine Spice of the Month Accelerated Learning Ezine is published periodically by The Training Oasis Inc. Articles focus on accelerated learning, games, energizers, icebreakers, music for accelerated learning, training and roi, and much much more. Free sample articles are always available. After an article is archived, it is available on a pay per view basis. A special package is availableto give more...
From LearningSpan, Inc.
Self-paced Training Powered by LearningSpan on-line e-learning cbt (computer based) ... connections. The LearningSpan training delivery network includes a comprehensive learning management system (LMS) which allows for the configuration of training curricula and tracks individual learners' progress and performance. LearningSpan has partnered with some of the best courseware developers in their respective fields, to deliver quality, self-paced training, on demand, and at an more...



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