Incident Management Training

Spectra Mind Solutions ...RVICE SUPPORT Configuration Management Service Desk Incident Management Problem Management Change Management Release Management 3. SERVICE DELIVERY Service Level Management Capacity Management IT Service Continuity Management Financial Management for IT Services Availability Management Start Date: 10th November 07 Duration: 2.5 months (Every Sun and Sat 9.30 am to more...

Purple Griffon We are an ISEB accredited training provider for IT service management foundation, practitioner and management training courses. We offer a number of UK based public courses and can arrange world-wide on-site courses at very competative rates. We also provide a range of consultancy services ranging from simple "gap analysis" to full IT health assessment evaluations. Our trainers and consultants more...

SysTec Pl ...vironment Managers or Co-ordinators. Engineers Critical Incident Management and Incident Investigation (Half day to 1 Day) Course Details This course provides information on the tools and techniques of incident investigation and provides participants with the basic knowledge and skills in investigation, reporting and management to prevent recurrence. The program covers The process of more...