Online Includes eLearning

Office XP Proficient Office XP Proficient Microsoft The Office XP Proficient Suite includes the following: Access XP Proficient & Expert (ID#8872) Excel XP Proficient & Expert (ID#8873) Outlook XP Proficient & Expert (ID#8874) PowerPoint XP Comprehensive (ID#8875) Word XP Proficient & Expert (ID#8876) To review individual descriptions, please select the corresponding product ID number under Related Courses  more...

Office XP Expert Office XP Expert Microsoft The Office XP Expert Suite includes the following: Access XP Proficient & Expert (ID#8872) Excel XP Proficient & Expert (ID#8873) Outlook XP Proficient & Expert (ID#8874) PowerPoint XP Comprehensive (ID#8875) Word XP Proficient & Expert (ID#8876) To review individual descriptions, please select the corresponding product ID number under Related Courses below.  more...

Access 2002 Set of 3 Access 2002: Set of 3 Microsoft Access 2002: Set of 3 includes the following: Access 2002: Basic Access 2002: Intermediate Access 2002: Advanced To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Excel 2002 Set of 3 Excel 2002: Set of 3 Microsoft Excel 2002: Set of 3 includes the following: Excel 2002: Basic Excel 2002: Intermediate Excel 2002: Advanced To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Powerpoint 2002 Set of 3 Powerpoint 2002: Set of 3 Microsoft Powerpoint 2002: Set of 3 includes the following: Powerpoint 2002: Basic Powerpoint 2002: Intermediate Powerpoint 2002: Advanced To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Windows XP Set of 3 Windows XP: Set of 3 Microsoft Windows XP: Set of 3 includes the following: Windows XP: Basic Windows XP: Networking & Internetworking Windows XP: Advanced To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Word 2002 Set of 3 Word 2002: Set of 3 Microsoft Word 2002: Set of 3 includes the following: Word 2002: Basic Word 2002: Intermediate Word 2002: Advanced To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Office XP Professional Suite of 17 ...Microsoft The Office XP Deluxe Professional Suite of 17 includes the following: Access 2002: Basic (ID#8933) Access 2002: Intermediate (ID#8932) Access 2002: Advanced(ID#8931) Excel 2002: Basic (ID#8936) Excel 2002: Intermediate (ID#8937) Excel 2002: Advanced (ID#8938) Outlook 2002: Volume 1 and Volume 2 (ID#8939) Powerpoint 2002: Basic (ID#8940) Powerpoint 2002: Intermediate  more...

Office XP Professional Suite of 14 ... of 14 Microsoft The Office XP Professional Suite of 14 includes the following: Access 2002: Basic (ID#8933) Access 2002: Intermediate (ID#8932) Access 2002: Advanced(ID#8931) Excel 2002: Basic (ID#8936) Excel 2002: Intermediate (ID#8937) Excel 2002: Advanced (ID#8938) Outlook 2002: Volume 1 and Volume 2 (ID#8939) Powerpoint 2002: Basic (ID#8940) Powerpoint 2002: Intermediate  more...

Nonstatistical Control Tools Maintaining Controls ...es in order to sustain improvement gains. Process control includes applying tools to continuously monitor and maintain each improved process, and to prevent it from reverting to its previous state. This course introduces basic nonstatistical control tools as well as tools for maintaining control so that process improvement initiatives continue as they were intended. Specifically, it explores  more...

Configuring and Troubleshooting User Access on Windows Vista Configuring and Troubleshooting User Access on Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is  more...

Troubleshooting Windows Vista Performance and Reliability ...terprise Support Technician Microsoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a system's performance and reliability. It can also be used to monitor the performance and reliability of remote systems. The information that is gathered in Reliability and Performance Monitor  more...

First Aid Automated External Defibrillator ...tomated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the primary basis for any AED certification. It is intended to provide the learner with basic classroom training only. This  more...

Integrated Project Execution Monitoring and Control ...elines. The Project Integration Management knowledge area includes six processes, ranging from the creation of the project charter at the beginning of a project through to the close of a project or phase. This course covers the inputs, tools and techniques, and outputs of the third and fourth processes: Direct and Manage Project Execution and Monitor and Control Project Work. Through  more...

Project Quality Planning ...ge area takes these facts into consideration. It not only includes processes for assuring and controlling quality, but it also includes a process for ensuring that quality is considered from the very beginning of a project's lifecycle. In this course, learners will be given an overview of the project quality management knowledge area. They'll be introduced to best practices outlined in A Guide  more...

Introducing NET 3 5 and Visual Studio 2008 Introducing .NET 3.5 and Visual Studio 2008 Microsoft The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio  more...

Building NET 3 5 Applications with Visual Studio 2008 ...Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation, Windows Communication Foundation, Windows Workflow Foundation, ASP.NET AJAX,  more...

Navigating the Web and System Maintenance with Windows Vista ... Windows Vista also ships with Internet Explorer 7, which includes new features for browsing the Web, and protecting users from malicious web sites. This course discusses backup and restore features, including both file backups and complete system recovery options, as well as Windows Defender and Windows Firewall security features. Navigating the Web with Internet Explorer 7, subscribing to RSS  more...

Getting Started with Windows Vista Getting Started with Windows Vista Microsoft Windows Vista is Microsoft's much anticipated, latest release in the desktop operating system market. Vista includes many new features, most notably an updated graphical user interface, and numerous user-friendly features such as Windows Gadgets. This course discusses the hardware requirements necessary to implement Windows Vista, as well as  more...

Interviewing Hiring Practices Simulation Interviewing & Hiring Practices Simulation In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement  more...

Building Rapport in Customer Relationships Building Rapport in Customer Relationships Good customer service and strong customer relationships begin with building rapport. Building rapport requires knowing your customer, understanding their situation, and providing an empathetic ear for them to voice their concerns. Building rapport can lead to great customer relationships between individuals as well as the company they represent.  more...

Customer Service Over the Phone Customer Service Over the Phone Can you hear a smile over the phone? When you're providing customer service over the phone without the benefits of face-to-face interaction with your customer it can be challenging to establish the right relationship for excellent service. Just like for face-to-face customer service, there are many techniques for service over the phone that can help you to  more...

Using Respiratory Protection ..., protection mechanisms, and safe work practices. It also includes information on how to use respiratory protection for protection from hazardous airborne contaminants in the work environment. This course does not include the types of respirators and other protective considerations required when working with ionizing radiation. Learner objectives are to recognize why respiratory protection is  more...

Pandemic Flu Awareness Pandemic Flu Awareness In October 2005, the Centers for Disease Control (CDC) estimated that if pandemic flu was to hit the US, approximately 200,000 to 2 million people could possibly die. This was based on models from past pandemics the Spanish Flu (1918), the Asian Flu (1957), and the Hong Kong Flu (1968). The government further estimates that up to 40 of the workforce could be absent  more...

Professional Networking Essentials Professional Networking Essentials Do you have a strong professional network of people who can help you move forward professionally? Does the thought of networking scare you because you feel uncomfortable in situations where you're expected to be outgoing and make conversation with people you don't know? Regardless of your strengths and weaknesses, situation or occupation, a key factor in  more...

Windows Vista Network Connectivity ...ther to the Internet or to other computers. Windows Vista includes new features and enhancements designed to make networking easier, safer, and more reliable for both home and business users. With the explosion of wireless networking products available for both home and business environments, Vista includes many new features and upgrades to Windows wireless networking technology.  more...

Maintaining Your Life Balance Maintaining Your Life Balance You have the knowledge to assess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life  more...

Integrated Project Change Control and Close ... close. The Project Integration Management knowledge area includes six processes, ranging from the creation of the project charter at the beginning of a project through to the close of a project or phase. This course covers the inputs, tools and techniques, and outputs of the fifth and sixth processes: Perform Integrated Change Control and Close Project or Phase. Through interactive learning  more...

Using Business Tools to Manage Sales Teams Using Business Tools to Manage Sales Teams Managing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ...preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment, free from sexual harassment and intimidation. This course is  more...

Creating Your Own Leadership Development Plan ...equired to continually grow and develop as a leader. This includes assessing your own style, values, and requirements, as well as identifying development goals, objectives, and actions. This course explores ways to assess yourself as a leader, establish a vision for the future, and identify obstacles to that vision. It also teaches practical approaches for setting development goals, objectives,  more...

Project Organization Planning Risk PRINCE2 2009-aligned .... The project management methodology advocated by PRINCE2 includes seven themes: Business Case, Organization, Quality, Plans, Risk, Change and Progress. These methodologies are recognized as an international standard for process-based project management and are the accepted methods for project management in the UK.They include the best practices in project management and provide a flexible and  more...

Reusing Content in Dreamweaver CS4 Reusing Content in Dreamweaver CS4 Adobe Adobe Dreamweaver CS4 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at  more...

Creating Interactive Pages in Dramweaver CS4 ...tivity by using forms and behaviors. The application also includes the Spry framework for Ajax, allowing Dreamweaver users with no advanced programming knowledge to quickly and easily visually design and deploy interactive interfaces, including visual transitions. This course provides an overview of form creation and customization, and form data processing. Also covered are Spry widgets and  more...

Reusing Content in Dreamweaver CS3 Reusing Content in Dreamweaver CS3 Adobe Adobe Dreamweaver CS3 provides web developers with tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at runtime is also  more...

Introduction to Adobe Flash CS4 Professional ...dia and games to entire web sites. Flash Professional CS4 includes an updated interface that is consistent with the user-interface (UI) design of other Adobe Creative Suite products such as Adobe Photoshop. This course demonstrates how to get started in Flash Professional CS4, providing a comprehensive introduction to the updated Flash environment. It introduces the learner to methods of  more...

Fundamentals of Purchasing Vendor Management ...urchasing function to departmental levels so that it also includes non-purchasing professionals. Regardless of their specific roles, many managers and team leaders have purchasing and vendor management responsibilities. These individuals must understand the purchasing process and have a general knowledge of common purchasing considerations and strategies and their impact on purchasing  more...

Oracle Database 11g R2 Managing Database Memory Performance ...consider the investment in the system architecture, which includes the hardware and software infrastructure needed to meet your requirements. This course explores the database's memory structures, focusing on how to configure SGA parameters and how to implement Automatic Memory Management and Automatic Shared Memory Management, and how to configure automatic PGA memory management. This course  more...

Integrating Business Data Using MOSS 2007 ...xam 70-542) Microsoft Office SharePoint Server 2007 includes features that allow developers to integrate business data into their applications. This course provides an overview of those features and how to use them to create Line of Business LOB systems using the Business Data Catalog BDC, how to display and index data from external sources using the BDC, and how to use the BDC to  more...

Deploying Windows 7 Using Zero-Touch Installation ...n all the information required for the installation. This includes different packages that contain all the software required, including drivers, applications, user state, and operating system files. The course demonstrates performing ZTI using MDT 2010 and System Center Configuration Manager 2007 by creating the different task sequences required to deploy and capture an image on a reference  more...

Deploying Windows 7 Using Lite-Touch Installation ...to deploy Windows 7 to client machines in a network. This includes creating a reference computer to capture the installation image and then deploying the image using bootable media to the target clients. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-686. Pro: Windows 7, Enterprise Desktop Administrator. Passing this exam will  more...

SAP Enterprise Resource Planning ERP ...day business practice. Fundamental accounting information includes financial transaction data, human resource-specific data, inventory, planning, and sales data. This data comprises what is known as the General Ledger, Accounts Receivable, and Accounts Payable. Understanding how to navigate SAP's menu structure to accomplish the entry of this data is central to one's ability to effectively use  more...

SAP BusinessObjects Overview ...rocess of carrying out everyday business activities. This includes data regarding customers and potential customers, employee-related information, data gathered concerning competitors, and information pertaining to products. In order to take full advantage of its information assets, an enterprise must be able to store and utilize data wisely. The SAP BusinessObjects suite of applications  more...

CompTIA Network 2009 Network Devices ...urse describes network devices from the user level, which includes network interface cards, firewalls, and modems, to network level devices, such as routers, switches, and bridges. It also explains the logical operation of these devices and introduces some of the more specialized hardware and software that might be found in networks. This course maps to CompTIA's Network (2009) exam objectives  more...

Configuring Network Application Services in Windows Server 2008 ...ure Configuration (exam 70-643) Windows Server 2008 includes new components to facilitate the processes of hosting, licensing, and delivering audio and video media. This course covers the new Digital Rights Management features that let you assign policies based on who is accessing your media, along with new SharePoint services that allow for the collaboration and content management of  more...

Group Policy Objects Strategy in Windows Server 2008 ...ersion 2 is a built-in feature in Windows Server 2008 and includes new templates, new import and export options, and a new Starter Group Policy Object (GPO) container that can be used to store a collection of administrative settings to create a baseline object for future group policy object creation. This course explores group policy deployment along with policy auditing, inheritance, and  more...

Active Directory Objects in Windows Server 2008 ...ory Configuration (Exam 70-640) Windows Server 2008 includes several new and improved Active Directory features. The most notable change is the renaming of Active Directory Services to Active Directory Domain Services. Further administration and security enhancements make Windows Server 2008 the most complete out of the box version to date. This course explores new account policy and  more...

VMware Desktop Overview VMware Desktop Overview VMware Desktop operating systems are at the forefront of most offices today. VMware desktop virtualization technologies allow for multiple operating systems to be run on a single physical computer. Some examples of this would be Windows applications running on a Mac with VMware Fusion or several Windows and Linux applications running simultaneously on Windows or Linux  more...

Cisco TSHOOT 1 0 Network Layer Connectivity OSPF EIGRP ...eded to resolve network layer problems successfully. This includes coverage of the processes and data structures used by routers to forward IP packets, and the Cisco IOS tools available to diagnose problems related to IP packet forwarding. The data structures used by both EIGRP and OSPF, the flow of routing information between routers running EIGRP and OSPF, as well as the processing of routing  more...

Cisco Route 1 0 Connecting the Enterprise to ISPs ...equired to implement enterprise-to-ISP connectivity. This includes an understanding of the types of session origination points those originating from the enterprise network or those originating from the Internet and the available routing options. It also provides the understanding to determine which routing option should be used in certain cases. Connectivity redundancy must also be considered.  more...

Server Application Virtualiztion in MS Win Server 2008 ...centrating on server and application virtualization. This includes virtual server consolidation using Windows Server 2008 Hyper-V functionality, as well as the management products available to configure the virtual servers and centrally manage their performance. The course also provides a look at application virtualization solutions provided by Windows Server 2008, including an overview of the  more...

Planning Name Resolution IP Addressing in MS Win Server 2008 ...ious aspects of infrastructure design. One of these areas includes planning the IP addressing scheme and name resolution strategy. This course covers the key IPv4 and IPv6 characteristics, advantages, and drawbacks, so that administrators are able to plan an appropriate addressing approach. The course outlines the IPv4 and IPv6 technologies needed for IP version coexistence and eventual  more...

Planning Active Directory Group Policy for Win Server 2008 ...erver 2008 Server Administrator Windows Server 2008 includes many enhancements to Active Directory and Group Policy. This course covers new AD roles, such as RODC, new AD functional levels, new Group Policy features, and ADMX files. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server Administration. Passing this exam  more...

Planning Windows Server 2008 Deployment ...erver 2008 Server Administrator Windows Server 2008 includes a number of enhancements to the standard Windows deployment model. This course covers deployment options, BitLocker drive encryption, and network configuration considerations including DNS and IPv6. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server  more...

Improvements to Role Services in Windows Server 2008 R2 Improvements to Role Services in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 introduced the compartmentalization of server functions into server roles and role services and presented Server Manager as a convenient, central location for installation and administration of those  more...

Delegation Essentials The Delegation Process Delegation Essentials: The Delegation Process Delegating work to employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically,  more...

MS Word for MAC 2011 Saving Printing Spellchecking ...s, including various saving and printing options. It also includes a spelling and grammar check tool that helps you to avoid embarrassing mistakes in your documents before sharing them with others. Once you're ready to share your work, you can e-mail your documents as attachments, share through SkyDrive, or use a SharePoint site for collaboration. This course explores these features so you can  more...

Preventing Problem Performance ...good performance. Nurturing a culture of performance that includes a strong performance management system is a proactive approach that can prevent problems by helping employees perform to their highest potential. With regular communication and the right mix of monitoring techniques, you can motivate employees toward good performance and identify problems before they get out of hand. This course  more...

MS Windows 7 First Look for IT Professionals MS Windows 7: First Look for IT Professionals Microsoft Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending  more...

Additional Active Directory Server Roles in Windows Server 2008 ...ory Configuration (Exam 70-640) Windows Server 2008 includes several new Active Directory Domain Services roles. These roles are conveniently managed in the Server Manager console, which allows administrators to add, remove, and manage the server roles on any Windows Server 2008 server. This course covers new active directory server roles, such as the Active Directory Federation and  more...

Configure Terminal Services in Windows 2008 ...ws Server 2008, the most complete server release to date, includes many new features and functionalities. New Terminal Services features in Windows Server 2008 enable users to remotely access Windows-based programs that are installed on a terminal server either by corporate network or via the Internet. Terminal Services enables applications to be installed and deployed from a central location,  more...

Configuring Windows Server 2008 Availability ...er 2008, the most recent Operating System from Microsoft, includes many new functionality and security enhancements. New Failover Clustering and Network Load Balancing technologies are introduced in Windows Server 2008, ensuring critical systems stay interruption free on both Enterprise servers and Server Core installations. This course explains these clustering and load balancing technologies,  more...

Introduction to the Features of Flash CS3 ... to instructional media and games. Flash Professional CS3 includes an updated interface that is consistent with the user-interface (UI) design of other Creative Suite products such as Adobe Photoshop. This course demonstrates how to get started in Flash Professional CS3, providing a comprehensive introduction to the Flash development environment. It introduces the learner to creating graphics,  more...

Creating Interactive Web pages in Dreamweaver CS3 ...rganize site components into layers. The application also includes the Spry framework for Ajax, allowing Dreamweaver users with no advanced programming knowledge to quickly and easily visually design and deploy interactive interfaces, including visual transitions. This course provides an overview of form creation and customization, and form data processing. Also covered are Spry widgets and  more...

Adobe Indesign CS4 Fundamentals Adobe Indesign CS4: Fundamentals Adobe Adobe InDesign has quickly become one of the most popular design applications used for page layout and desktop publishing. InDesign CS4 includes a streamlined interface that matches the look and feel of Adobe's popular imaging programs including Photoshop and Illustrator. This course explores the fundamentals of Adobe InDesign CS4 including the  more...

Cisco CVOICE 8 0 Introduction to Voice Gateways Cisco CVOICE 8.0: Introduction to Voice Gateways Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Cisco voice gateway relays high quality voice and fax traffic across an IP network. This course describes the operational modes of a voice gateway and how it fits in the Cisco Unified Communications architecture. It explains the  more...

Collaborative Features in Word 2007 ...onstrates how to use Word 2007's document security, which includes locking document formatting, password protecting a document, marking a document as read-only, using Document Inspector, viewing privacy options, and adding a digital signature. It explains the various workspace collaboration features available using SharePoint in addition to creating a document library. This course also  more...

Exchanging Data with Excel 2007 ...data and sharing data with other applications. Excel 2007 includes built-in functionality for importing text files and creating database queries to retrieve data from a variety of databases. Other applications, such as Access, Word, and Outlook, can also import Excel data. Using XML in conjunction with Excel enables you to further manage and customize workbooks. This course explores creating  more...

Formatting and Managing E-mail in Outlook 2007 Formatting and Managing E-mail in Outlook 2007 Microsoft Microsoft Outlook 2007 allows you to quickly organize and format e-mail messages using easy management and time-saving tasks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to  more...

BIS Export Controls and Antiboycott Provisions ...hich are subject to the EAR. Another provision in the EAR includes compliance with antiboycott laws, which were enacted to prevent US firms from participating in foreign boycotts that are not sanctioned by US policy. This course is designed to increase awareness of the authority of the EAR and the responsibilities of organizations and individuals to comply with them. This course was developed  more...

Cisco IUWNE 1 0 Wireless Antennae Spread Spectrum Technologies ... 1.0 The technology behind sending wireless signals includes antennae, which are needed to transmit RF signals, and spread spectrum technologies, which include the protocols involved in sending wireless frames. This course describes the different types of antennae used in wireless implementations. It outlines the principles behind antenna technology, and discusses how to chose the right  more...

Cisco IUWNE 1 0 Cisco WCS Administration ... well as offer enhanced monitoring and security. WCS also includes tools for wireless LAN (WLAN) planning and design, RF management, location tracking, Cisco Intrusion Prevention System (IPS), and WLAN systems configuration, monitoring, and management. This course describes the process of adding controllers to the Cisco WCS and managing and configuring network devices with WCS. The course also  more...

Visual Basic Security Visual Basic: Security Cisco Visual Studio adds to the Security namespace to make your Visual Basic programs even more secure and easier to implement.This course is designed to familiarize students with VB Security which includes Code Access Security, IIS security, and Cryptography which includes instructions for symmetric and asymmetric cryptography with hash functions.  more...

Developing Web Apps With VB 2008 and ASP NET 3 5 ...sual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2008 and it supports a variety of languages including Visual Basic 2008, Visual C , Visual C#, and Visual J#. ASP.NET 3.5 is Microsoft s latest version of ASP for developing web applications using the .NET  more...

Creating User Interfaces with WPF and VB 2008 ...08 Microsoft Windows Presentation Foundation or WPF includes various controls that allow for the development of rich user interfaces. WPF also allows for the creation of user defined and custom controls as well as the integration of Windows Forms. This course covers the various control and layout options that comprise the WPF User Interface. Specific topics covered include creating and  more...

NET Framework 4 0 Web Apps with Visual Studio 2010 and VB 2010 ...sual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2010 and it supports a variety of languages including Visual Basic 2010, Visual C , Visual C#, and Visual J#. ASP.NET 4.0 is Microsoft's latest version of ASP for developing web applications using the .NET  more...

SQL Server 2008 Instance Database Configuration ...nd databases on an enterprise level. SQL Server 2008 also includes the SQL Server Configuration Manager for managing SQL Server services, SQL Server network configuration, and SQL Native Client. This course addresses how to configure a SQL Server instance and how to create a new database using SQL Server Management Studio and SQL Server Configuration Manager. This course is one of a series in  more...

SQL Server 2008 Database Monitoring and Performance ...cts of the server for performance issues. SQL Server 2008 includes the Activity Monitor, which provides an overview of the system's performance in real-time. And the Database Engine Tuning Advisor enables administrators to analyze a database's workload and then implement recommendations to provide better performance for the database. SQL Server 2008 provides a Resource Monitor, which allocates  more...

Running Queries Manipulating Data in SQL Server 2008 ... Database Development (Exam 70-433) SQL Server 2008 includes the SQL Server Management Studio which allows access to SQL Server databases and enables you to access database data. This data can be retrieved and modified through the use of Transact-SQL within the Query Edit window of the Management Studio tool. Using Transact-SQL you can select data from a database s tables and filter the  more...

Configuring SQL Server 2008 Integration Services Package ...the various components that make up an SSIS package. This includes elements of package control flow, such as containers used to provide the structure in packages, the actual tasks that provide the package functionality, and precedence constraints that define the interconnection between tasks to create the control flow. For package data flow, the elements covered are the sources used to extract  more...

Deploying SQL Server 2008 Integration Services Package ...r and secure Integration Services and SSIS packages. This includes an overview of the logging feature and how to use it to enable logging on packages, the event handling process in Integration Services, and the debugging options used. The course also describes best practices for securing packages during development, deployment, and operation using roles, package protection levels, and digital  more...

Implementing SQL Server 2008 Reporting Services Solutions ...lable to customize and enhance report functionality. This includes understanding the Report Definition Language used with reports, the types of report objects and items that can be added to reports, defining and manipulating data sources and datasets, and formatting the appearance of reports. The course also covers the use of parameters and filters in manipulating report data sets, as well as  more...

Implementing SQL Server 2008 Analysis Services Solutions ... to create a SQL Server 2008 Analysis Services cube. This includes how you would use the Cube Designer, how you would define dimensions, define hierarchies, and define attributes. In addition, it includes a discussion on how to define measures, measure groups, and calculations. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam:  more...

Querying Cubes Working with Data Mining in SSAS ...language which used to query multi-dimensional data. This includes a discussion on how to create a basic MDX query, how to establish a cube context, how to build subcubes and named sets, and how data can be modified with MDX. The course also provides a review of Key Performance Indicators (KPI), Actions, Perspectives, Translations, and Stored Procedures. In addition, this course introduces data  more...

Managing SQL Server 2008 Analysis Services Solutions ...onsiderations involved with deploying SSAS projects. This includes project deployments using various methods and synchronization. The course also covers analysis services security solutions related to securing an instance and securing user access. A discussion about disaster recovery, including high-availability solutions and backup solutions is also included in this course. In addition, the  more...

Oracle Database 11g Database Auditing ...ral part of your security procedures. Oracle Database 11g includes auditing tools for database, user, and fine-grained auditing. This course explores how to implement basic database auditing, privileged user auditing, DML and DDL auditing, and how to send audit records to the operating system files. Implementing fine-grained auditing (FGA), maintaining FGA policies, implementing an FGA audit  more...

Oracle Database 11g R2 ASM Storage Partitioning Enhancements ...ovides many improvements from its previous releases. This includes enhancements to ASM and storage to improve performance and to reduce server maintenance down time. This course identifies the enhancements in each of these areas. It also demonstrates how to use ASM fast mirror resync, manage ASM users, disk groups, ACLs, and Intelligent Data Placement, as well as table compression, SQL Access  more...

Oracle Database 11g R2 Oracle Partioning Security Features ...enhanced data warehouse and partition enhancements, which includes support for loading data stored in compressed files, new parameters for simplified parallelism implementation, and new partitioning methods. It also covers the security and networking enhancements, including how to use SecureFiles, the password file, default auditing, and tablespace encryption, as well as network support for  more...

Oracle Database 11g R2 Application Performance Enhancements ...ndexes. It provides two different caches. The first cache includes SQL Query Result Cache used to cache query results or query blocks for future use, which reduces memory use and provides scalability. The second cache is the PL/SQL cross-section function result caching mechanism, which provides a language-supported and system-managed means for storing the results of PL/SQL functions in the SGA,  more...

Oracle Database 11g R2 The ASM Instance Network Connectivity ...ies how to configure the Oracle network environment which includes configuring and controlling the listeners that allow database connections, creating Oracle Net Service aliases, and the tools for configuring and managing the Oracle network, naming conventions, and shared server usage. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle  more...

Oracle Database 11g R2 Moving Data Oracle Support ...test patches and that critical errors are resolved, which includes contacting Oracle for support. This course explores how to move data using Data Pump Wizards or the command line. Working with the Enterprise Manager Support Workbench, My Oracle Support, service requests, and patch management are also covered. This course is one of a series in the SkillSoft learning path that covers the  more...

SAP Customer Relationship Management CRM SAP Customer Relationship Management (CRM) SAP The SAP CRM module provides an organization with the tools to obtain, retain, and grow profitable customer relationships. An organization can use this module to effectively plan and manage marketing, sales, and service campaigns as well as analyze related processes. SAP CRM supports the entire customer relationship cycle, beginning with customer  more...

Introduction to Adobe Flash Professional CS5 ...dia and games to entire web sites. Flash Professional CS5 includes an updated interface that is consistent with the user-interface (UI) design of other Adobe Creative Suite products such as Adobe Photoshop. This course demonstrates how to get started in Flash Professional CS5, providing a comprehensive introduction to the updated Flash environment. It introduces the learner to methods of  more...

Creating Interactive Web Pages in Dreamweaver CS5 ...tivity by using forms and behaviors. The application also includes the Spry framework for Ajax, allowing Dreamweaver users with no advanced programming knowledge to quickly and easily visually design and deploy interactive interfaces, including visual transitions. This course provides an overview of form creation and customization, and form data processing. Also covered are Spry widgets and  more...

NET Framework 4 Web Apps with Visual Studio 2010 Visual C 2010 ...sual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2010 and it supports a variety of languages including Visual Basic 2010, Visual C , Visual C#, and Visual J#. ASP.NET 4 is Microsoft's latest version of ASP for developing web applications using the .NET  more...

Cisco Switch 1 0 Implementing VLANs in Campus Networks Cisco Switch 1.0: Implementing VLANs in Campus Networks Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 When a network architect hands off a design to you, you must be able to create an implementation plan based on your knowledge of VLANs. As a Cisco administrator, it is important that you understand the purpose of VLANs and how  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Hazardous Waste Management and Shipping for Environmental Professionals ...includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how to  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML and what HTML is all about. This is the course to take if you have little or no  more...

Proven success in building an E-business ...tart, build, manage and market an Internet business. This includes the terminologies used by programmers, web design and web hosting firms. You will learn how to layout a web site, market your site and how to manage the sales data and accounting information. You will be given weekly assignments requiring you to study six to twelve hours per week. You will also be required to purchase and  more...

LBD: Assessment of Social Behavior Describes the purposes of behavioral assessment, which includes screening, problem identification, treatment selection, and intervention evaluation.  more...

Expert Certificate Course in Medical Coding ...cluded (with the exception of a medical dictionary). This includes the AMA`s CPT (procedure codes), and EasyCoder (ICD codes). Please Print Out And Read This Information Carefully According to the U.S. Department of Labor Statistics, health information technicians are one of the ten fastest growing allied health occupations. Coding is a challenging, interesting career that is compensated  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for  more...

Comprehensive Medical Transcription Training ...ontext using multisensory tasking) transcription training includes actual physician dictation, complete with background noise, accents, interruptions, the real world of dictation. We have trained hundreds of MTs, including the authors of other training programs. This is online learning at its best and Yes....we do follow AAMT training guidelines. The training course will prepare you very well  more...

Ready, Set, XML for Non Programmers XML for writers, editors, managers, and other non-programmers. Learn to read and write documents in XML, the key to new Web content and e-commerce. In this course you learn why XML is becoming a key standard on the Web, how it changes the way you write, and how XML tags take your text through a maze of software from your desk to the user. You learn about the critical role of software called a  more...

Introduction to XML The ABC`s of XML tagging. Learn to read and write documents in XML, the key to new Web content and e-commerce. In this self-directed course you learn why XML is becoming a key standard on the Web, how it changes the way you write content, and how XML tags take your text through a maze of software from your desk to the user. You learn about the critical role of software called a parser that  more...

Creating Outstanding Online Help: Principals and Practice (Software Industry) ...rience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another course offering - Creating  more...

Authorware for Educators ...ort Authorware projects for you to complete. The textbook includes time limited Authorware software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a popular authoring program. Someone taking this course should have some experience using a computer in a windows  more...

Learn Authorware In 45 Days ...d Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version of Authorware. An instructor is available by e-mail to answer questions about the Authoring projects. The course comes with a 45 day  more...

MCSE 2000 CD-ROM Library 8 CD s CD-ROM training kit for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

MCSE 2000 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

MCSE 2000 CCNA 2 0 On-Line Library 1 Year - On-Line On-Line training package for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)  more...

Access 2002 MOUS ...soft Access 2002 that set it apart from Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to manage multi-user databases. This course introduces  more...

Getting Started With Microsoft Windows XP ...nd operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. Students will also gain an understanding of Windows` file system, including how to use Windows Explorer. Finally, the course will walk the students through formatting disks, printing documents, using system tools, and  more...

Getting Started With Windows Millennium ...nd operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. The students will also gain an understanding of Windows` file system, including how to use Windows Explorer. In addition, this course covers how to use Windows Help program which now has an updated, Web-like appearance.  more...

How To Master Time Management ...er applications will be included. The scope of the course includes understanding time management theory/philosophy, keeping a time log/diary, handling stress, developing a system of organization, identifying priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques  more...

Microsoft Windows XP Level 1 ...nd operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. Students will also gain an understanding of Windows` file system, including how to use Windows Explorer. Finally, the course will walk the students through formatting disks, printing documents, using system tools, and  more...

Office 2000 Intermediate ...ord, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on presentation skills. This course introduces students to the more powerful aspects of these applications and attempts to broaden and develop the basic skills that they already possess. This course is designed to familiarize students with the intermediate features of Microsoft Word, Excel, Access, PowerPoint, and  more...

Office 2000 Introduction ...rd, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on time management. In Microsoft Word, students will learn new skills that include examining the working screen, getting familiar with new Task Panes, creating new documents, changing font attributes, modifying bodies of text, and formatting entire documents. Beginning with opening a workbook, students will progress to  more...

Office XP (2002) Advanced ...ajor features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as a special course on time management. The goal of this advanced course is to broaden and develop the intermediate skills that the students already possess. This advanced course introduces students to some new features of  more...

Office XP (2002) Intermediate ...ajor features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess. This intermediate course introduces students to some new features of Microsoft Office XP. It covers the major features  more...

Office XP (2002) Introduction ... new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that  more...

Time Management Using Microsoft Outlook 2002 ... Outlook 2002 to plan their time. The scope of the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules  more...

Windows 2000 Level 1 ...nd operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. Students will also gain an understanding of Windows` file system, including how to use Windows Explorer. In addition, this course covers how to use the Windows Help program. Students will work with accessories like the  more...

Windows 98 Level 1 This introductory course will teach students how to use the basic features of Microsoft Windows 98. The course includes lessons on customizing the Desktop using Web content, screen savers, and Desktop themes. Students will also gain un understanding of the file system, including how to use Windows Explorer.  more...

Windows NT Introduction ...s basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. This course introduces students to the basic features of Microsoft Windows NT. Students will learn skills such as working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on managing files by renaming,  more...

Word 2002 MOUS ...nce the look and functionality of them. This course also includes lessons on changing font attributes; modifying bodies of text; using the spelling checker; formatting paragraphs using indents, line spacing, and tab stops; diving the document into sections using margins, page breaks, and columns; and inserting symbols, numbered lists, watermarks, graphics, tables, and charts into documents.  more...

Understanding Child Development ...aknesses, and assessment of your competitive position. It includes tips on how to communicate the plan throughout the organization, convert it into action by developing supporting tactical plans, and reinforce results at all levels. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. This course will lead you step-by-step through  more...

How To Master Business Management ...ardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone, from tips for organizing a workspace for all employees to an executive-oriented communication course for senior management.  more...

How To Master Leadership Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...

Internet Basics Course description -- Although the Internet has been an integral part of many peoplea ™s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and  more...

Presentation Skills ...ty that so often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. One of the biggest fears for managers  more...

Preventing Sexual Harassment for Leaders ...ions on how to set a positive example for others. It also includes an example of an effective policy statement. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Leaders have a particular responsibility in preventing sexual harassment, and this course spells out just exactly what their role is. They will be given critical  more...

Providing Effective Feedback ...the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for  more...

Setting Performance Goals and Expectations ...s to help you review performance goals regularly. It also includes documentation guidelines and techniques to help you get results through effective feedback and positive reinforcement. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Productive and motivated employees are those who clearly understand what is expected of them in  more...

Solving Problems as a Team Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...

Time Management ...r setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions for taking control of your time and your life with simple, tried-and-true tools and  more...

Spanish for Health Professionals (Intermediate) Self-Directed A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. A su salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises. ?A su salud! (To Your  more...

Pharmacy Technician National Certification Exam Preparation Course ...rom any computer with an internet connection! The course includes review of the following topics. Pharmacology Review ? Pharmacology can be an intimidating subject, but not when you are reading our material! Every section is written in easy-to-understand language. You will study side effects, drug interactions, mechanisms of action and other important information about major drug  more...

Better Business Writing in One Week ... from clearer, more confident writing. This unique course includes one work-week (five days) of daily lessons, designed explicitly for business professionals. Students learn about grammar, clarity, precision, organization and style, then apply their knowledge to write better business letters, e-mails, memos and more. Practical lessons, examples and activities draw from real-world business  more...

Basics of Effective Selling ...ales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service, doing a competitive analysis, and preparing your sales presentation. There are also  more...

The Entrepreneurship Certificate in Marketing Mastery Program ... years of education and business experience. Each session includes working on a component of your business plan, practical hands-on learning techniques, peer interaction, and constructive feedback from the instructor. For students who currently do not have a specific idea for a business, it is suggested that they pick a business that they are interested in learning about. For example, an  more...

Designing Security for a Windows 2003 Network - MCSE (70-298) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing network environments that use Microsoft Windows 2003 as a network operating system. Student will learn about network security issues, concerns and protection. This course is designed to to teach the student network security and related security concerns and necessary actions to  more...

Job-Seekers Workshop: 10 steps to a new beginning ...h; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways to contact employers, gives tips on preparing for an interview, such as considering answers for questions that may be asked, gives advice on conduct during the interview, such as following your potential employers demeanor; notes the best way  more...

HIPAA Privacy Training & Certification Program Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...

Cafeteria Plan Training & Certification Program Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are  more...

Lean Manufacturing Personal Training Library ...process to optimize workplace organization.) The training includes step-by-step guidelines for achieving the 5S?s as well as a roadmap to implement the 5S?s. Many examples of 5S success stories are included throughout the training. (2 Units; 2 Assessments; Approximately 5 hours of training.) 8-D Problem-Solving (Eight Discipline) is a step-by-step problem-solving methodology popularized by Ford  more...

Manufacturing Statistics Personal Training Library ...f training.) The Measurement System Analysis (MSA) course includes detailed tutorials on many measurement system analysis techniques including how to conduct and analyze GR&R (Gage Repeatability and Reproducibility) Studies. A GR&R is the accepted techniques for evaluating the level of variation in a measurement system and determining if the measurement system is acceptable for use. Measurement  more...

Six Sigma Green Belt Personal Training Library Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...

Six Sigma Black Belt Personal Training Library ...f training.) The Measurement System Analysis (MSA) course includes detailed tutorials on many measurement system analysis techniques including how to conduct and analyze GR&R (Gage Repeatability and Reproducibility) Studies. A GR&R is the accepted techniques for evaluating the level of variation in a measurement system and determining if the measurement system is acceptable for use. Measurement  more...

Designing a Windows Server 2003 Active Directory & Network Services Infrastructure (70-297) In this newly released coursed the student will learn about designing an Active Directory and Network Services Infrastructure for a Windows 2003 network. In this newly released coursed you will learn all you need to know about designing an Active Directory and network services Infrastructure for your Windows 2003 network. This course is designed to teach the student about Designing Active  more...

RCRA and DOT Refresher ...s a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...

Control of Hazardous Energy (Lockout/Tagout) ...Standard (29CFR 1910.147). Material covered in the course includes a thorough review of the Standard, its applications and limitations and major compliance requirements including training, assistance in identifying responsible staff, and preparation and organization of an equipment inventory, You will also gain valuable information needed for the development, implementation, and upkeep of an  more...

RCRA Hazardous Waste Management for Generators ...t laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to  more...

Linux Network Administration Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course. Linux Network Administration covers the key areas of Linux network management, security, e-mail and domain servers. This course also teaches how to set-up Linux web servers as well as how to manage and maintain them.  more...

SQL Server 2000 - XML-Enabled Applications Using SQL 2000 This course is designed to teach students the basics of SQL and XML in building and combining applications where database functions are required This course will give students a good understanding of how to use SQL 2000 in building and integrating applications that use or require a database and are enabled with XML. Course includes a primer for SQL and XML calls for SQL. Course also covers using  more...

Comprehensive Online Instructor Certificate Program ...y and to high school teachers, this comprehensive program includes self-paced, instructor-facilitated, and instructor-led courses. You will learn about both the technology and the pedagogy of online learning, and experience it as your students would. This is an intensive certificate program comprised of six courses in which you will learn to teach online. In fact, you will actually develop a  more...

Computer Fundamentals ...d provides the basics pertaining to using a computer. It includes the knowledge and skills required to identify different types of computers, the components of a personal computer (including internal components such as microprocessors) and how these components work together. The module also includes the knowledge and skills relating to computer storage as it applies to hardware?components like  more...

Integrating Technology in the Classroom ...logy as well. In addition to the lessons, the course also includes a quiz that reviews the material and provides reinforcement, a printable workbook that contains real-life examples and exercises, and a survey that allows the learner to rate the effectiveness of the course. This Courseware was developed for educators by educators from around the world, accounting for over 150 years of  more...

Professional Writing Skills at a Glance ... minimize your minuses. A unique activity of this program includes analyzing types of writing for various readers according to their personality types: boxes, triangles, circles, and squiggles. You?ll also learn the two keys successful writers use to unlock the power within every successful document.Superior Style: The three components of style include paragraphs, sentences, and words. You  more...

AutoCAD 2006 2D ...S). In addition to her technology courses, Kristen?s work includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this medium for many years. She is also the president of a consulting firm and her clients include architects, engineers, hospitals, universities, corporations, and government agencies.  more...

AutoCAD 2006 3D ...S). In addition to her technology courses, Kristen?s work includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this medium for many years. She is also the president of a consulting firm and her clients include architects, engineers, hospitals, universities, corporations, and government agencies.  more...

Flash MX Series This series provides a practical guide for using Macromedia Flash MX to create animations and interactive Web sites. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash MX Series This series provides a practical guide for using Macromedia Flash MX to  more...

Adobe PhotoShop CS ...ob effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite (Photoshop, Illustrator, and InDesign), FinalCut Pro, Dreamweaver, Microsoft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and management; television production;  more...

Adobe PhotoShop CS to CS2 Upgrade ...ob effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite (Photoshop, Illustrator, and InDesign), FinalCut Pro, Dreamweaver, Microsoft Office, and Front Page 2002. His career has included corporate training in a variety of computer skills and applications; computer lab training; database projects; Web site design, development and management; television production;  more...

Airline Certificate Program - Instructor Led ...rehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets. The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses  more...

AS9100 Aerospace Standard General Employee Training ...ter. Aerospace Standard General Employee Training AS9100 includes the requirements of ISO 9001:2000 along with the addition of 80 additional requirements critical to Aerospace Quality. This international standard is administered by the International Aerospace Quality Group (IAQG) and referred to by three different names: AS 9100 (Americas) = EN9100 (Europe) = JISQ9100 (Asia Pacific), although  more...

Bartending the Easy Way-Online ... a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from Bartending the Easy Way. Kellie will teach you the basics that will put you on the road to quickly become a professional.  more...

Bartending to the Max-Online ... a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender and to teach you how to manage a bar like a professional. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from this course. Kellie will teach you the basics that will put you  more...

Basics of Business Math Series ...computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business applications. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to  more...

Basics of Organizational Communication ... those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course. Organizational Communications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective  more...

Bloodborne Pathogens ...tandard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day access period to the course with further extensions up to 6 months if  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ...tandard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to the safety of the tattoo artist or body piercer. A special section on infection control has been added to this course. Note  more...

Build Your Own BIZ - Customer Service Strategies ...he level of customer service you are providing. The class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding  more...

Build Your Own BIZ - Pricing Your Product This course will help you price your product for profitability and stability.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your  more...

Car Rental Certificate Program - Instructor Led ... training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and  more...

Compensation Training & Certification Program Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...

Cruise Line Certificate Program - Instructor Led ...ensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses require 20- 30 contact  more...

Doing Business in China ...ing greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed as quickly as you care to. Doing Business in China In everyday business, it?s more and more common to meet, hold conference calls, and travel overseas. When you?re  more...

Employment Closure Training & Certification Program Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...

Expert Certificate Course in Medical Billing This course is specific to Medical Billing & Insurance Reimbursement. It is designed to help you learn all of the clerical functions that a medical biller performs in order to process forms quickly and accurately. This course is designed to help you learn all of the clerical functions that a medical biller performs in order to process the HCFA-1500 form quickly and accurately. It also covers  more...

Hotel Certificate Program - Instructor Led ... become an effective travel professional in a hotel. This includes instruction in hotel products, sales and customer service and ground transportation. The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses require 20- 30  more...

Introduction To HR Management Training & Certification Program Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...

ISO 13485 Medical Devices General Employee Training ...le to medical devices and related services. This standard includes unique clauses for medical devices and excludes some of the requirements of ISO 9001 that are not applicable. Therefore, conformance to ISO 9001 does not imply conformance to 13485 and vice versa. They must be independently certified. ISO 13485 is primarily concerned with "quality management". This means what the organization  more...

ISO 9001:2000 General Employee Training ISO 9001:2000 is the standard for quality management systems, and a good tool to improve overall business execution. This course provides a basic understanding of ISO 9001:2000: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. ISO 9001:2000 General Employee  more...

Legal Transcription Training ...issues in the field, and selected specialties of law. It includes dozens of samples of dictation types and formats, terminology used in the law, complete with an abridged Latin dictionary. It reviews English grammar and provides all the typing rules, complete with the captions for different types of courts and actions.It discusses employment opportunities and provides dozens of websites for  more...

Listening Skills for the Workplace ...de toward, listening to other people in everyday life. It includes a detailed assessment, discussion of why people filter and block communication. Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s competitive business environment can lead to costly errors, wasted time, an absence of  more...

Management & Leadership Decision Support Systems Training Program ...ocess takes into account decision support data. This data includes, but is not limited to demographics, marketing and advertising trends, supply and demand considerations, as well as merger/acquisition susceptibility. Decision making templates and flow charts assist the course participant objectively evaluate the process problem solving and goal achievement. The benefits of learning how to  more...

Microsoft Office 2007 Essentials ...Excel, Powerpoint, and/or Access. Overview: This training includes a complete overview of the instructor, product, and what to expect from the training. Controls: Users can move throughout the training with their own controls. Play, Pause, Stop, or check their time while the product bar illuminates as they advance through a topic. Course Map: Choosing which topic the user wants to learn is easy  more...

Microsoft Office XP Certification Our Office XP Training consists of 15 interactive computer-based training modules delivered via CD-ROM or via the Internet through our online university. Welcome to Microsoft Office XP Certification Our Office XP Training consists of 15 interactive computer-based training modules delivered via CD-ROM or via the Internet through our online university. The Office XP suite includes Access, Excel,  more...

Recruiting & Hiring Training & Certification Program Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...

Tour Operator Certificate - Instructor Led ...ning necessary to become an effective tour operator. This includes instruction in the ground transportation, air reservations, tour products, sales and customer service and air fares. The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments  more...

Travel Agent Certificate Program - Instructor Led ...ecessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service. The Travel Agent Certificate Program consists of twelve individual courses (see course list below). Each course includes instruction,  more...

Understanding Globalization: Preparing for the 21st Century ...n a unique, interactive learning environment. The course includes: 40 learning modules 110 short question/answer exercises Links to online resources and databases Online quizzes and final exam Discussion Board Modules cover a single topic. Each module uses 2-3 question/answer exercises designed to facilitate learning. Exercises involve data gathering, chart making, research, readings, and  more...

Visual Studio .NET and ASP.NET Online Training ... .NET projects. This e-learning computer training series includes all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year unlimited access (1 user)and include a variety of features. Visual Studio .NET and ASP.NET Getting Started Describe the evolution of ASP to ASP.NET Explain the platform requirements for ASP.NET  more...

Windows Vista ...working with the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background colors, screen savers, and Desktop themes. Students will also gain an understanding of the file system in Windows, including how to use folder windows to copy and move files, create folders, and work with shortcuts. The course will also look at the media tools available with  more...

Windows Vista Essentials ...se all that Windows has to offer. Overview: This training includes a complete overview of the instructor, product, and what to expect from the training.Controls: Users can move throughout the training with their own controls. Play, Pause, Stop, or check their time while the product bar illuminates as they advance through a topic.Course Map: Choosing which topic the user wants to learn is easy  more...

Write for Business with Companion CD ... and oral communication skills. The easy-to-follow format includes guidelines, models, checklists, and templates to help you save time drafting, revising, and proofreading. Based on the "Seven Traits of Good Writing," Write for Business teaches employees and students to write clear and engaging e-mail messages, project reports, presentations, proposals, and more. The accompanying Companion CD  more...

Build Your Own BIZ - Better Budgeting ... and how to tackle this task in practical ways. The class includes video, text, and downloadable resources. Description of Course Better Budgeting will explore the following topics: Overview of budgeting Setting Goals Keeping the money people happy Ongoing budgeting Controlling cash Balance sheet Income statement Cash flow statement Predicting the future The Better Budgeting course also  more...

Build Your Own BIZ - Bootstrap Marketing ...ive plan for marketing your product or service. The class includes text and downloadable resources. Description of Course Bootstrap Marketing explores the following areas: Marketing basics Creating a marketing plan Defining your target audience Determining marketing channels (viral marketing, digital merchandising, trade shows, Internet marketing, E-mail marketing, newsletters and more)  more...

Build Your Own BIZ - Branding and Beyond ...d that distinguishes you from your competition. The class includes video, text, and downloadable resources. Description of Course Branding and Beyond explores the following areas: What is branding? How branding works Choosing a strong name Protecting brand names Distinguishing differences Comparing competition Strategies for brand specificity Using image in advertising Value proposition  more...

Build Your Own BIZ - Crisis and Continuity Planning ...cal ways for your to put your plan into action. The class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding  more...

Build Your Own BIZ - Customer Service That Sells ...e level of customer service your are providing. The class includes video, text, and downloadable resources. Description of Course Customer Service That Sells will help you improve the level of customer service you provide to your customers. The class will explore these areas: Customer service fundamentals Defining and measuring customer service How to hire customer service oriented employees  more...

Build Your Own BIZ - Dynamic Workforce Management ...orkforce, and lead them to your business goals. The class includes video, text, and downloadable resources. Description of Course Dynamic Workforce Management will explore the following topics: Articulating your vision to your workforce Choosing a management strategy that works for your business Managing Stress, Time, and Conflict Verification of Financial Statements Developing Your Leadership  more...

Build Your Own BIZ - Employee Handbook ...ission, vision, and objectives of your company. The class includes video, text, and downloadable resources. Description of Course Employee Handbook explores the following areas: The purpose of an employee handbook General guidelines for an employee handbook Availability of the employee handbook Components of an employee handbook Common employee handbook mistakes to avoid The Employee Handbook  more...

Build Your Own BIZ - How to Borrow Money ...cess and how you can use this tool responsibly. The class includes video, text, and downloadable resources. Description of Course How to Borrow Money will explore the following topics: Positioning your business for borrowing from a bank Who to approach How to approach a bank Business banking versus commercial lending Business borrowing in a nutshell The approval process Structuring a business  more...

Build Your Own BIZ - How to Fire ...mployee termination process if the need arises. The class includes video, text, and downloadable resources. Description of Course How to Fire will explore the following topics: Decrease the need for terminations The cardinal rules of corrective action and termination Using progressive discipline Making the firing decision systematically Planning and preparing to terminate in advance Conducting  more...

Build Your Own BIZ - How to Hire ...f time, and maximize your return on investment. The class includes video, text, and downloadable resources. Description of Course How to Hire explores the following areas: Evaluating the need to hire Deciding how to proceed Confirming the job description Soliciting and screening candidates Planning the interviews Conducting the interviews and analyzing results Checking, selecting, and  more...

Build Your Own BIZ - Networking ...lp increase your personal and business success. The class includes video, text, and downloadable resources. Description of Course Networking explores the following areas: What is networking? Reasons for networking Baseline assessments Managing your relationships Giving value First and lasting impressions Conversations Event networking Networking through individuals Fostering and maintaining  more...

Build Your Own BIZ - Performance Improvement This course will help you facilitate performance appraisals with your workforce.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ - Selling Skills ...r selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills explores the following areas: The keys to successful selling Sales skills Types of sales Anatomy of a sale How to set sales goals Target your audience Know your customer Sales tools Sales strategies Close the deal Growing a sales team Compensating a sales team  more...

Build Your Own BIZ - Teamwork ...help your company gain a competitive advantage. The class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The costs of teamwork The benefits of teamwork When not to use the team approach What makes teams work Putting your team together Laying the foundation for teamwork Giving the team what it needs to succeed Defining team  more...

Build Your Own BIZ - Using Financial Statements ... examine the financial health of your business. The class includes video, text, and downloadable resources. Description of Course Using Financial Statements will explore the following topics: The purpose of financial statements Preparation of financial statements Accounting Rules Verification of Financial Statements Comparison of Financial Statements Weaknesses of Financial Statements The Four  more...

Build Your Own BIZ Comprehensive Certificate ...titive, and make more money. The Build Your Own BIZ? site includes self-paced study modules in the areas of Business Operation, Customer Service, Finance, Sales and Marketing, and Human Resources. FREQUENTLY ASKED QUESTIONS What is Build Your Own BIZ?? Build Your Own BIZ? is a comprehensive Web site that provides small business owners with timely expert advice, actionable templates, and  more...

Doing Business in India ...ing greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed as quickly as you care to. Doing Business in India In everyday business, it?s more and more common to meet, hold conference calls, and travel overseas. When you?re  more...

Medical Terminology Instructional Videos: Bundled Six-Pack One of the best ways to learn medical terminology. Hear, see and learn from a Medical Terminology expert. Shipping charges included. Medical Terminology Instructional Videos: Bundled Six-Pack We have produced a series of instructional medical terminology videos to help students learn more effectively so they will find employment faster and be sure of success in their careers. The best way to  more...

CompTIA A+ 2009 ...lab or field. Hands-on experience or equivalent knowledge includes installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems. A+ certification ensures the right people have the right skills. While many of the essential skills are universal, there are  more...

Adobe Flash CS4 Professional: New Animation Techniques ... It's much easier to work with and more powerful, plus it includes the new Motion Editor Panel. This series guides you through the new 3D properties, which will let you control your objects in full 3D space in both the timeline and using ActionScript 3. Plus, learn how to use the new Inverse Kinematics (IK) animation tools for both MovieClips and Shapes.This self-directed course can be  more...

Increase Productivity in 60 Minutes or Less The Increase Productivity in 60 Minutes or Less Library is a structured program focusing on three areas: Productivity with E-mail, Effective Time Management, and Efficient Meetings. This program works towards increasing productivity and efficiency throughout the workplace in just 60 minutes or less! As an extra added bonus, when you enroll you will be given up to one year access to this course.  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ...results you want. Unlike other sustainability courses, it includes how to effectively market and advertise your green practices. As an added bonus, you will receive an extensive workbook so you won`t have to spend hours at a time in front of the computer and forms to help you work in green teams. It will provide you with exercise, activities and forms to help you work on your own or with your  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...al Language Specialists. The professional healthcare team includes physicians, nurses, therapists, technicians, dietitians, and other healthcare support staff. A vital member of this team is the Medical Transcriptionist. Medical transcriptionists transcribe medical reports from doctors? dictation in order to document a patient?s medical care and condition. These may include office chart notes,  more...

Practical Grant Writing I with Mentor ...known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. To keep the cost of this course low, interaction will be limited. One hour of mentoring is included in the price. The mentor ™s role is to advise and coach you as you move through the lessons. If you  more...

Practical Grant Writing II with Instructor ...known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. The instructor will lead you through each lesson and provide personalized feedback on assignments. Practical Grant Writing II What is commonly known as ?grant writing? is in fact a process that also  more...

Protecting Students in the 21st Century: What You Need to Know ...o the online curriculum and training lessons, the program includes assessments, quizzes, and a safety pledge for students, safety plans for teachers, and a self-assessment and resources for parents. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from anywhere. Protecting Students in the 21st Century:  more...

Helping Teachers Integrate Web 2.0 Tools Into the Classroom Curriculum This content library helps educators learn, use, and then integrate the latest Web 2.0 tools into their classroom curriculum. Throughout each of the 20 courses, educators answer questions to build their own Curriculum Integration Plan. This personalized action plan will help them integrate these technologies into their classroom curriculum. Enjoy this course for one full year access. Integrating  more...

Leading Silent Generation and Baby Boom Workers The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and  more...

The Retail Industry Overview Version 2 ...one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail environment, consumers want the best of all  more...

Leadership Development for Technical Professionals ... means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and conflict resolution in order to deal with work teams effectively and the problems that can arise in the work setting.This course will develop your abilities to plan and facilitate productive meetings, resolve conflicts, and create team-based approaches to  more...

Introduction to Brand Management ...f history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and intricacies that make up your consumer, how to appeal to the consumer, and one of the most important facts of all: how the consumer dictates your brand equity.By the end of this course, you will apply all of these  more...

Financial Analysis for Successful Marketing Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.  more...

Translating Requirements into Process Goals ...includes customer requirements such as ease of use, reliability, or response time that are sometimes difficult to measure. To produce improvements that will generate the results customers want, these quality requirements must be redefined as measurable goals. The purpose of this course is to show you how to redefine customer quality requirements as measurable goals so they can drive process  more...

HIPAA Securing Protected Health Information ...a creates a threat to a patient's privacy rights. The law includes specific safeguards for patients' health information. The law that establishes these rules does not place any specific requirements on employers. However, many employers sponsor healthcare insurance plans for employees and share protected health information about employees with organizations covered by the new rules. Employers  more...

HIPAA Electronic Health Data Transactions ... of implementing HIPAA data transaction rules. The course includes a lesson which presents basic concepts of electronic data interchange (EDI) and how EDI principles will be applied to health related business transactions. Another lesson describes the structure of technical transaction standards used in HIPAA administrative simplification rules. This course is designed to provide a managerial  more...

Project Planning Controlling a PRINCE2-aligned Project .... The project management methodology advocated by PRINCE2 includes eight components: Business Case, Organisation, Plans, Controls, Management of Risk, Quality in a Project Environment, Configuration Management, and Change Control. This methodology is recognised as an international standard for process-based project management and is the accepted method for project management in the UK. It  more...

PageMaker 7 ...e. Brian White starts the tutorial with the basics, which includes the toolbox and pointer tool, various views, and moving and resizing objects. He then explains the use of guides and rulers, various drawing tools, and fills and outlines, including setting a tint and how to create and edit colors. You will then learn the difference between frames and blocks and how to use them, how to format  more...

Dreamweaver MX Advanced ...n Group Tags Column Tags Fast Table Rendering Server Side Includes Library Items vs SSI Templates - Basic Dreamweaver MX Templates Overview Constructing a Template Creating Child Pages Exploring the Template Code Templates and Dynamic Content Optional Regions Editable Optional Regions Repeating Tables Repeating Regions Updating Template File Dealing with Inconsistent Regions Templates -  more...

Employment and Labor Law Management sometimes finds itself in a sensitive position involving the treatment and rights of employees. But how does management legally handle a precarious situation with employees without the legal ramifications exploding in their face? This course is an overview for management about the essentials of employment and labor law. It includes introductions to current federal laws regarding  more...

Intellectual Property and Proprietary Rights Management is often confronted with the responsibility of keeping an organization's intellectual property, such as copyrighted brands or trade secrets, confidential, while still communicating the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the  more...

Office 2000 5-in-1 - Proficient The Discover Office 2000 (5-in1) – Proficient set includes the following courses: Discover Access 2000 - Proficient (ID#7108) Discover Excel 2000 - Proficient (ID#1389) Discover PowerPoint 2000 - Proficient (ID#1402) Discover Outlook 2000 - Proficient (ID#7111) Discover Word 2000 - Proficient (ID#1410) To review individual course descriptions, please select the corresponding product ID  more...

Essentials of Business Law Employment Law ...efines which actions violate these laws. The program also includes ways for employers to deal with claims of discrimination as well as methods to prevent discriminatory actions from occurring. Learn To Identify agency relationships. Identify ways agency can be terminated. Apply the duties of an agent.  more...

Microsoft FrontPage 2003 Curriculum The Microsoft FrontPage 2003 Curriculum includes the following courses: Microsoft FrontPage 2003 Proficient User Microsoft FrontPage 2003 Expert User To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Microsoft Project 2003 Curriculum The Microsoft Project 2003 Curriculum includes the following courses: Microsoft Project 2003: Fundamentals Microsoft Project 2003: Proficient User To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle 11i10 System Administration Curriculum ...includes the following courses: Oracle 11i10 System Admin.: Application, Function & Data Security Oracle 11i10 System Admin.: User Management & Resource Auditing Oracle 11i10 System Admin.: Concurrent Management & Profile Options Oracle 11i10 System Admin.: Printer Management & Form Personalization Oracle 11i10 System Admin.: Personalization & Workflow Components Oracle 11i10  more...

Oracle 11i10 Project Foundation Fundamentals Curriculum ...e Oracle 11i10 Project Foundation Fundamentals Curriculum includes the following courses: Oracle 11i10 Project Foundation Fundamentals: Part 1 Oracle 11i10 Project Foundation Fundamentals: Part 2 Oracle 11i10 Project Foundation Fundamentals: Part 3 Oracle 11i10 Project Foundation Fundamentals: Part 4 Oracle 11i10 Project Foundation Fundamentals: Part 5 Oracle 11i10 Project  more...

Complete Microsoft Office 2003 Curriculum ...includes the following: Microsoft Word 2003 Curriculum (ID#8800) Microsoft Excel 2003 Curriculum (ID#8805) Microsoft PowerPoint 2003 Curriculum (ID#8794) Microsoft Access 2003 Curriculum (ID#8797) Microsoft Visio 2003 Curriculum (ID#9334) Microsoft Outlook 2003 Curriculum (ID#8810) Microsoft Project 2003 Curriculum (ID#9337) Microsoft FrontPage 2003 Curriculum (ID#9340)  more...

Macromedia Flash MX 2004 Curriculum The Macromedia Flash MX 2004 Curriculum includes the following courses: Macromedia Flash MX 2004: Getting Started Macromedia Flash MX 2004: Fundamentals of ActionScript Macromedia Flash MX 2004: Developing Flash Applications To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

FrontPage 2000 Curriculum The Microsoft FrontPage 2000 Curriculum includes the following courses: Microsoft FrontPage 2000 Proficient User Microsoft FrontPage 2000 Expert User To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Lotus Notes R5 End User Curriculum The Lotus Notes R5 End User Curriculum includes the following courses: Lotus Notes R5: Collecting & Organizing Information Lotus Notes R5: Messaging & Working Remotely Lotus Notes R5: Calendaring & Scheduling Lotus Notes R5: Managing & Sharing Information To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle Database 10g SQL Fundamentals I Part 2 ...nctions. Audience: The audience for this course includes PL/SQL Developers, System Analysts, Technical Consultants, Forms Developers, Portal Developers, and Database Administrators. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: DML and Schema Objects Identify the code for using  more...