Online Individuals eLearning - Training Resources

LD: Who are They? Provides information focusing on the identification, instruction, and assessment of individuals with specific learning disabilities and learning differences.  more...

LBD: Understanding and Managing Behavior Examines why individuals behave the way they do and how behavior may be taught, changed, or modified. Historical foundations of the study of behavior and behavior managements, cultural influences, and ethical and legal concerns are also addressed.  more...

Learn How to Write the Kind of Cover Letter That Gets Results ...o Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful consideration. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this approach helps break down barriers that might otherwise preclude achieving a successful outcome. This course begins  more...

A Fast Track Approach to Making Money as a Freelance Writer (Self-Directed) ...individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies of getting  more...

Business Organizations and the Law ...the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal standards regarding working conditions. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof. Students may query the  more...

A Fast Track Approach to Making Money as a Freelance Writer (Instructor-Led) ...individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies of getting  more...

CompTIA A+ 2009 The A+ certification validates the latest skills needed by today s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The  more...

Whistleblowing When How and Why The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50 billion this year. One major source of fraud is the submission of false claims for government funds, such as Medicare and Medicaid. Whistleblowing The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget,  more...

Violence in the Workplace ...is important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to  more...

Violence in the Workplace ...is important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...e evaluate your progress and ultimately select a group of individuals to actually pitch their ideas to a round table of entrepreneurship investors and experts. This is one of the toughest feats to pull off in the business world and we take pride in being able to assemble a key group of experts to give you the insightful feedback you need to polish your presentation skills. Not only will you  more...

Shipping with Dry Ice ...s Regulations. "Shipping with Dry Ice" is recommended for individuals who ship dry ice in packaging that does not contain other dangerous goods. The course meets the requirements for training as specified in Section 1.5 of the IATA Dangerous Goods Regulations and 49 CFR 172 Subpart H, including testing of participants. While it`s not required, you might find it helpful to follow along with a  more...

RCRA Hazardous Waste Management for Generators The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste  more...

Payroll Accounting ...re payroll process. This course is designed to introduce individuals, entrepreneurs and small businesses to the cost of labor and its related payroll taxes. In some companies, payroll costs represent more than one-third of the operating costs. The employer is liable for meeting reporting requirements and for the money withheld from employees? wages or salaries and for payroll taxes. This  more...

Oracle 10g OCA ...u more attractive to employers. Employers are looking for individuals with a solid foundation of skills needed for effective performance. Specialized Solutions?s course on Oracle 10g will provide the necessary knowledge base so you can begin building your foundation with Oracle 10g. An Oracle Certified Associate (OCA) demonstrates a solid foundation of skills for an apprentice or entry-level  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone. The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals will result in significant search engine  more...

Legal Transcription Training ...s increasing rapidly. The demand is for more than 200,000 individuals who are employable in the U.S., working in law firms, corporations,corporate legal departments, financial institutions, insurance companies, real estate and title agencies, state and federal governmental agencies, courts, public defenders` and prosecutors` offices, public utility companies, and community legal service  more...

Introduction to the Administration of a Medical Office ...nistration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The information and resources utilized in this course are used for evaluation and basic training purposes. Designed with the  more...

How To Make Money Writing For Newspapers Designed to help the beginner start earning money writing for newspapers. Individuals will learn how to pitch editors that will net their first sale. Whether they are looking to make money during their spare time or want to pursue freelancing full time. They?ll learn which department to address for the type of feature they want to write. And which departments are more likely to be receptive.  more...

How to Join the Ranks of the Self-Employed in 6 Weeks ...ess in 6 weeks. This course is designed specifically for individuals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the books and/or look for an accountant, how to deal with legal matters, how to  more...

Harnessing the Internet ... introduction to the Internet as a reference resource for individuals who work in public libraries. Harnessing the Internet Anyone who has ever used the Internet knows how vast and confusing this electronic resource can be. Working in a public library, you most likely use the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you find the Internet  more...

Hazardous Waste Manifest Update This short course provides updated information on the recent changes to the Hazardous Waste Manifest. The course has been designed to cover the changes to the manifest requirements as well as how comply with the off-site shipment of hazardous waste. On March 4, 2005, the U.S. Environmental Protection Agency (EPA) published a Final Hazardous Waste Manifest System Rule, which becomes effective on  more...

Green Driving Techniques ...g, and realize that vehicle emissions are a large factor. Individuals and companies are realizing that even though gas prices may fall, there are long-term environmental reasons why we cannot continue to be as wasteful as in the past. In this class, we`re going to talk about some of the ways you can drive smarter and more efficiently to reduce your fuel consumption and lower your environmental  more...

Effective Management Principles Within the Law ...e management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...nizations in 25 countries on five continents. Millions of individuals have benefited from his eye-opening, highly energizing keynotes and educational presentations. Early in the 1990s, he developed the concepts of Customer Astonishment that have helped to transform many organizations. His clients range from federal government agencies to Fortune 500 companies to small and rapidly growing firms  more...

Conducting Business in Latin America ...tin America continues to increase, as does the demand for individuals who understand this unique region. Latin America is rich with resources and consumer demand for U.S. goods. This course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses. Conducting Business in Latin America Welcome to Conducting Business in Latin  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) ...rmwater training and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP are also certified to implement and inspect sites for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is  more...

Build Your Own BIZ(tm) - Networking Learn to establish, nurture, and maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

ADA Training & Certification Program ... employers with 15 or more employees to provide qualified individuals with disabilities an equal opportunity to benefit from the full range of employment-related opportunities available to others. The ADA prohibits discrimination in recruitment, hiring, training, promotions, pay, social activities, and other privileges of employment. The ADA also restricts questions that can be asked about an  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ... for only $499, Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving  more...

Strategies for Facilitating Critical Thinking "Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined  more...

The Insurance Industry Overview Version 2 ...risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink, insurance companies are looking to  more...

Business Coaching Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and  more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

Customer Service Procedures Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide  more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident  more...

Management Tools and Metrics Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Support Specialist (CSS). To ensure this consistently high level of service, the CSS can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is  more...

The Customer Support Specialist CSS It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers'  more...

Interacting with the Customer Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome  more...

Effective Communication Skills Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Support Specialist (CSS) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt  more...

Managing Conflict Stress and Time Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage  more...

Excellence in Internal Customer Service ...service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external customer service. If everyone within the organization works to provide their "internal" customers with better service, then the end customers will receive a much higher quality service in the long run. Focusing on your internal  more...

Using Data as a Technical Professional Consultant ...ou may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition, you will be analyzing the information, arriving at conclusions, and presenting your findings and recommendations to the internal client. This course provides content to help consultants understand interviews and surveys as useful  more...

Team Feedback A Guide ...mportance. Feedback about how the team is performing, how individuals are contributing to the team's performance, and how the team is being managed, are all vital. Managing team performance is complex, because effective teams depend on synergy between individual and team factors. In this course, you will learn what makes teams successful, and how effective feedback at team level contributes to  more...

American Business Formations in the 21st Century ...rying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations: Sole Proprietorships, Partnerships, Franchises, and Corporations. This course examines the specific statutory criteria for  more...

Managing Organization Conflict ...urs in your organization. Sometimes, this will be between individuals, but often it will be between teams, and even departments. The different nature of these conflicts is likely to require different approaches, and there are also likely to be a range of particular demands on you in the way that you manage the conflicts. A way of differentiating and applying these approaches is by adopting a  more...

Organizational Communication - Communicating in the Workplace Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...

Organizational Communication - Managing Communication Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...

Project Life Cycles and Stakeholders ...c deliverables. To make these project management choices, individuals must understand what a project life cycle is and what factors can influence it.In this course, learners will be introduced to concepts and information about project lifecycles. They'll have the opportunity to define project phases and recognize the differences between project and product life cycles. Additionally, learners  more...

Introduction to Portfolio Management ...n an organization; not only do they have to be mindful of individuals responsible for managing portfolio components, but they also have to be mindful of executive management, which sets the strategy. All the project managers within the portfolio might think that their projects are the most important. But it's the portfolio manager who must make assessments using set methodologies and, sometimes  more...

The Individual s Role in a Team ...ou can't have a team without first having a collection of individuals. But a team is more than just the sum of its parts. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first--which means maximizing your contributions to help the team accomplish its purpose. In this course, you'll  more...

Screening Applicants You've done your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals  more...

Managing Upward Relationships Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall  more...

Leadership and Change ...an entrepreneurial venture? People who become leaders are individuals who triumph during times of turbulence, conflict, and change. They look for ways to change the status quo, to challenge the accepted, and to create something new. You can learn to do the same. A knowledge of how to challenge processes, a realization of the attitudes and behaviors that accompany change, and a willingness to do  more...

The Model Leader "Leaders...know how to dance the old dance. We all grew up in traditional organizations with conventional leader and role models. Now the music has changed. We don't know the new steps and there are not footprints on the floor." Peter R. Schools' words accurately reflect the challenges of leading today. You have to be able to develop a diverse team that can achieve optimum performance. You have to  more...

Organizational Behavior - Organizational Dynamics for Individuals Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace.  more...

Executive Level Leadership - Becoming an Executive Leader Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of  more...

Linux Technology Overview Part 1 Technical Business Considerations ...er or not to adopt Linux in their business environment or individuals learning about Linux in preparation for using it. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits ITCAP credits: Not Applicable Language Options American English Total Learning Time 4 hours 13611 Objectives  more...

Linux Technology Overview Curriculum Course Overview The Linux Technology Overview Curriculum provides background knowledge about Linux, and explains what factors businesses should consider when determining if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it  more...

C Programming for the Microsoft NET Platform Part 5 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 5 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 4 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 4 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 3 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 3 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 2 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 3 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 1 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

C Programming for the Microsoft NET Platform Part 1 ... Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++,  more...

Designing Cisco Internetwork Solutions Part 3 ...mand routing. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation. Deployment: Self-Study  more...

Designing Cisco Internetwork Solutions Part 2 ...(WAN) design. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation. Deployment: Self-Study  more...

Designing for Cisco Internetwork Solutions Part 1 ...twork design. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation. Deployment: Self-Study  more...

Oracle8i Performance Tuning Architecture Strategy ...tuning issues. L earn To: Identify the roles of individuals involved in the tuning process. Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 688 Internetworking Microsoft TCP/IP on Microsoft  more...

Wndows NT Server 4 0 Enterprise Curriculum ...individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 689 Supporting Windows NT 4.0 Enterprise  more...

Windows NT 4 0 Core Technologies Support Curriculum ...individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 922 Supporting Microsoft Windows NT 4.0 Core  more...

E-Commerce Security ...zation (2 hours) Identify authentication methods for individuals. Identify the role of passwords in authentication processes. Identify types of tokens used in authentication processes. Identify the features of biometric systems. Identify the functions of single sign-on techniques. Identify types of digital certificates. Identify the steps involved in obtaining a personal  more...

Windows NT 4 0 Administration Curriculum ...his course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft Windows NT 4.0 C  more...

Windows NT 4 0 Administration Curriculum ...his course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft Windows NT 4.0 C  more...

Oracle8 Performance Tuning Strategies and Techniques ...tuning issues. L earn To: Identify the roles of individuals involved in the tuning process. Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the  more...

C Programming - Part 4 ...ave not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of application development. In addition, students should have taken the first three parts of this series (courses 13201-03)  more...

C Programming - Part 3 ...ave not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of application development. In addition, students should have taken the first two parts of this series (courses 13201 and  more...

C Programming - Part 2 ...ave not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of application development. In addition, students should have taken the first part of this series (course 13201) prior to  more...

C Programming - Part 1 ...ave not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are experienced in the general process of application development. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Basics of C Duration:  more...

SAP R 3 v4 0 Profit Center Accounting ...in centralized or decentralized controlling processes and individuals responsible for Profit Centers. Participants should have completed the following courses: 12286 SD Order processing. 12280 Cost Center Accounting 1 12277 FI General Ledger 12276 FI Accounts Payable/Accounts Receivable 12279 FI Balance Sheet T otal Learning Time 5 - 7 Hour(s) Course  more...

Microsoft Visio 2003 Expert User ...nowledge of Visio 2003 is assumed. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 2 to 3 hours Objectives: Unit 1: Visio 2003 Diagrams - Advanced Designing Identify  more...

Sales Skills The Fundamentals ...Follow four rules for speaking with clients. Audience Individuals who want to learn how to establish themselves in the field of sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Sales Skills Prospecting Addressing Needs ...y four guidelines for speaking with clients. Audience Individuals who want to learn how to build a sales network and establish a good relationship with clients in order to meet their needs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...

Sales Skills Overcoming Obstacles ... leadership skills to respond to objections. Audience Individuals who want to learn how to deliver a sales presentation in an effective manner and overcome clients' objections. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Sales Skills Gaining Customer Commitment ... Complete the five stages of negotiation. Audience Individuals who want to learn how to build relationships with customers and gain their commitment during a sales interaction. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Sales Skills Developing a Winning Strategy ...e six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information  more...

Sales Skills Effectively Closing a Sale ... Use three common closing techniques. Audience Individuals who want to learn appropriate approaches to closing sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Competitive Intelligence Implementing a Competitive Intelligence System Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one.  more...

Oracle 11i10 System Admin DBA Activities ... is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Application DBA Duties Identify the steps for assigning resource consumer groups.  more...

Oracle 11i10 System Admin Workflow Applications Manager ... is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Setting Up Oracle Workflow Identify the mandatory steps for setting up Oracle Workflow.  more...

Oracle 11i10 System Admin Application Function Data Security ... is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Introducing Oracle Applications Security Identify features of Core Security layers of  more...

Oracle 11i10 System Admin User Management Resource Auditing ... is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 2.75 hours Objectives: Unit 1: Oracle User Management Identify privileges of different types of users in Oracle User  more...

Oracle 11i10 System Admin Concurrent Management Profile Options ... is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Managing Concurrent Programs and Reports Identify features of concurrent processing.  more...

Oracle 11i10 System Admin Printer Management Form Personalization ... is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Introduction to Printer Management Identify features of print definition components.  more...

Oracle 11i10 System Admin Personalization Workflow Components ... is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Personalizing OA Framework Pages Identify features of personalizations. Match the profile  more...

Microsoft FrontPage 2003 Expert User ...t to the latest FrontPage release. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 3 CPE CEU credits: 0.30 CEUs Language Options: US English, German Total Learning Time: 3 hours Objectives: Unit 1: Web Components and CSS Create a table of contents  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...ement effort. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. It is recommended that individuals take the first two courses in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits:  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ... real issues. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20  more...

Advanced Six Sigma The Define Phase of DMAIC ...in a process. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 3 CPE CEU credits: 0.20 CEUs HRCI credits: 3 Hour Language Options:  more...

Office 2000 - Web Integration ...s-Based A udience This course is targeted at those individuals needing to create, manage, and use Office documents within a web-intensive corporate environment. In this course, learners will acquire the skills and knowledge needed to be able to create, publish, edit, share and collaborate on web documents using the core Microsoft Office applications of Word, Excel, PowerPoint, and  more...

Designing for Cisco Internetwork Solutions Part 4 ...) mechanisms. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation. Deployment: Self-Study  more...

Diversity Managing Diversity in the Workplace ...d managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by  more...

Diversity Diversity in the Workplace ...many facets of diversity and explore how they can benefit individuals and organizations. Using the iceberg model as a metaphor for understanding surface and hidden aspects of culture, work towards understanding your own culture and variances in other cultures. Facilitate communication on a deeper level by communicating across cultures and promoting inclusion. Audience: This course  more...

Building Scalable Cisco Internetworks Part 1 .... Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing,  more...

Building Scalable Cisco Internetworks Part 2 .... Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing,  more...

Building Scalable Cisco Internetworks Part 3 .... Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing,  more...

Building Scalable Cisco Internetworks Part 4 .... Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing,  more...

Access XP Proficient User ...his courses covers more advanced features of Access 2002. Individuals will learn how to make different types of data queries, work with forms and link data to other databases. Learn To • Create a single-table query in Design view. • Create a multiple-table query in Design view. • Create a simple query by using the Simple Query Wizard. • Identify features of the  more...

Self Development Motivating Yourself to Perform ... Foster motivation for unrewarding tasks. Audience Individuals who want to learn how to apply concepts that will enable them to motivate themselves to perform at a high level. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Outlook XP Fundamentals ...ts the learner with the basics of Microsoft Outlook 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To • Start and exit Outlook 2002. • Identify the components of the Outlook 2002 interface. • Obtain help by using the Outlook 2002 Office Assistant. • Open  more...

XML Building XML-Based Web Applications Part 1 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

XML Building XML-Based Web Applications Part 1 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

XML Building XML-Based Web Applications Part 2 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

XML Building XML-Based Web Applications Part 2 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

XML Building XML-Based Web Applications Part 3 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

Organizational Behavior Series The Organizational Behavior Series includes the following courses: Organizational Behavior: Organizational Dynamics for Individuals Organizational Behavior: Organizational Group Dynamics Organizational Behavior: The Organizational System To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Self Development Increasing Your Assertiveness ... Strengthen assertiveness using six actions. Audience Individuals who want to learn to increase their assertiveness in their daily interactions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1  more...

Defining Microsoft NET Solution Architectures Part 1 ...equirements. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Windows Server 2003 Planning Active Directory Part 3 ... circumstances in which they should be used. Audience Individuals who are either employed or seeking employment as a systems engineer in medium, large, or enterprise organizations. The audience consists of people wishing to enhance their skills using Windows Server 2003 Active Directory or who are preparing for the MCSE 70-294 exam: Planning, Implementing, and Maintaining a Microsoft  more...

Defining Microsoft NET Solution Architectures Part 2 ...lationships. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Business Travel Safety Safety Measures for Travelers In "Business Travel Safety: Safety Measures for Travelers," you will learn why business travelers are often at a higher risk for being involved in a crime than local citizens. Additionally, you will understand what precautions a woman traveler should take and what safety guidelines should be followed. You will also learn why it is important for disabled persons to consider their safety when  more...

Organizational Skills Time Management ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Organizing Your Time (0.5 - 1 hour) Organize your office and your activities. Assemble an effective task list. Avoid poor work habits.  more...

Stress Management Fundamentals for Managers ...ance organizational effectiveness. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Managing Your Own Stress Identify  more...

Stress Management Fundamentals for Employees ...s. Audience: The target audience for this course is individuals who want to improve their understanding of the causes and impact of stress, and learn ways to manage stress effectively. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US  more...

Creativity Innovation Thinking Creatively ...y. Identify what types of creative individuals exist. Describe how much an individual's use of creativity changes. Understand that creative thinking is both a mental and physical activity. Simulation Overview: Each of the simulations allows you to practice the skills learned in the  more...

Creativity Innovation Fostering a Ceative Environment ...udent information required to recruit and retain creative individuals, perform a creativity audit, and to communicate with creative people. In addition, the program explains creative rhythm and gives suggestions for implementing a creative culture. Learn To Recognize the factors that attract creative individuals to a company.  more...

Creativity Innovation Promoting Team Creativity ...cting a creative session. Identify individuals who might hinder creative sessions. Manage an individual who might hinder creative sessions. Recognize factors that might inhibit team creativity. Use conflict to foster creativity. Simulation Overview: In this  more...

Defining Microsoft NET Solution Architectures Part 2 ...lationships. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Defining Microsoft NET Solution Architectures Part 3 ...ical design. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Defining Microsoft NET Solution Architectures Part 4 ...rogram code. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Defining Microsoft NET Solution Architectures Part 3 ...ical design. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Understanding Wireless Sol Part 1 Wireless Fund WPANs ...em engineers, administrators, application developers, and individuals needing instant skills for projects using wireless networking solutions. Basic network engineering knowledge is a pre-requisite for this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to  more...

Understandng Wireless Sol Part 2 IEEE 802 11 Standards WLANs ...em engineers, administrators, application developers, and individuals needing instant skills for projects using wireless networking solutions. Basic network engineering knowledge is a pre-requisite for this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ...em engineers, administrators, application developers, and individuals needing instant skills for projects using wireless networking solutions. Basic network engineering knowledge is a pre-requisite for this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8  more...

Financial Statements Reading Analyzing an Annual Report ...ual report credible. • Identify individuals and entities interested in a company's annual report. • Identify the key components of an annual report. • Simulation Overview: • In this simulation, you will meet with Amy Hughes, a financial analyst in Icon's Financial Services Division. Amy will  more...

WebSphere Studio 5 0 Curriculum ...for specific course objectives and scope. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

Financial Statements Analyzing Cash Flows ... two accounting methods. • List individuals and entities with an interest in a company's financial statements. • Identify ways a financial statement impacts my company. • Demonstrate how different financial instruments impact financial statements. • Simulation Overview: •  more...

WebSphere Studio 5 0 Curriculum ...for specific course objectives and scope. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

Interpersonal Communication Listening Skills ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Analyzing Your Listening Skills (0.5 - 1 hour) Understand the need for the listening process. Identify the different types of listening. Use critical listening  more...

Interpersonal Communication Effective Communication ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: The Communication Process (0.5 - 1 hour) Understand how the receiver influences the phrasing of a message. Identify the various kinds of receivers. Distinguish  more...

WebSphere Studio 5 0 Introduction ...phere Studio Application Developer debugger. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

Interpersonal Communication Telephone Skills ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Telephone Etiquette (0.5 - 1 hour) Project a positive image. Establish a good rapport. Demonstrate behavior callers appreciate. Properly  more...

WebSphere Studio 5 0 Introduction ...phere Studio Application Developer debugger. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

Defining Microsoft NET Solution Architectures parat 4 ...rogram code. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...ers offers the student suggestions for communicating with individuals who hold various roles in an organization, such as peers, supervisors, subordinates, and customers/vendors. This program also offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn To Interact with an  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...toring. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing,  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...toring. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing,  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...cords. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing,  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...cords. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for exam 70-291, Implementing, Managing,  more...

Organizational Communication Communicating in the Workplace ...hin an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate effectively using technology. Learn To Given a situation, identify the role that is being fulfilled. Follow the process  more...

Organizational Communication Managing Communication ...for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate effectively in the different environmental contexts and situations. Learn To Identify conditions necessary for change. Apply strategies for innovation and change appropriately. Apply methods for managing stress. Use organizational  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...o identify features of Web Services support. Audience Individuals who use Web Services Description Language WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

Excellence in Service Solving Customer Problems ...key suggestions Drivers should heed when interacting with individuals of all behavioral styles. Identify key suggestions Influencers should heed when interacting with individuals of all behavioral styles. Identify key suggestions Steadies should heed when interacting with individuals of all behavioral styles. Identify key suggestions Conventionals should heed when interacting with  more...

Call Center Inbound Customer Service ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Opening the Call (0.5 - 1 hour) Maintain a positive attitude when providing service. Use your voice to convey effective customer service. Emphasize the positive  more...

Call Center Mgt Managing an Inbound Call Center Call Center Management: Managing an Inbound Call Center gives the student an overview of inbound call centers, managerial roles, and technologies that affect call centers. The program also gives the student guidelines for establishing a call center, as well as things to remember when establishing the call center. Learning the material in this program, the student will be able to establish a call  more...

Interviewing Skills Preparing for an Interview ...erviewing and selecting employees. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US English Total Learning Time: 2 to 2.5 hours Objectives: Unit 1: Understanding the Fundamentals of  more...

Interviewing Skills Conducting an Interview ...erviewing and selecting employees. It is recommended that individuals take the first two courses in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US English Total Learning Time: 2 to 2.5 hours Objectives: Unit 1: Conducting the Interview  more...

Interviewing Skills Laws Governing the Interview Process ...erviewing and selecting employees. It is recommended that individuals take the first three courses in the series or have equivalent knowledge Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US English Total Learning Time: 2 to 2.5 hours Objectives: Unit 1: Equal Employment Opportunity  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...ogging. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 Systems Administrators or Engineers in medium and large organizations. The entry criterion for this course includes individuals who are: a) entry level IT professionals, new to hands-on Windows server and network administration, and/or b) Preparing for exam 70-291, Implementing, Managing,  more...

Decision Making Problem Solving Decision Making Fundamentals ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Personal Decision Making (0.5 - 1 hour) Know how to properly define objectives. Establish and compare options to identify the best choice. Effectively implement  more...

Decision Making Problem Solving Problem Solving Fundamentals ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Analyzing a Problem (0.5 - 1 hour) Determine the nature of the problem. Generate problem solving options. Evaluate the problem solving options.  more...

Leadership Development Delegation ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Delegating a New Project (0.5 - 1 hour) Use the delegation process. Identify which tasks should be delegated. Delegate tasks to the right person.  more...

Leadership Development Goal Setting ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Setting Project Goals (0.5 - 1 hour) Take the steps needed to develop effective goals. Adjust goals appropriately. Communicate assertively.  more...

Leadership Development Leading the Way ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Creating a Vision (0.5 - 1 hour) Know what traits enhance leadership skills. Avoid common leadership pitfalls. Understand how your attitude and values affect  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...ogging. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 Systems Administrators or Engineers in medium and large organizations. The entry criterion for this course includes individuals who are: a) entry level IT professionals, new to hands-on Windows server and network administration, and/or b) Preparing for exam 70-291, Implementing, Managing,  more...

Leadership Development Motivation ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Motivating an Underachieving Employee (0.5 - 1 hour) Understand why individual motives vary. Differentiate between personal and social needs. Identify the major  more...

Leading the Way Learning to Lead ...ership. You will learn the traits and abilities that make individuals effective leaders, as well as leadership pitfalls to avoid. In addition, you will learn interpersonal skills that can help you motivate and empower your followers. You will also learn different types of power strategies, how to set attainable goals, and strategies for resolving conflict. Learn To  more...

Strategic Decision Making Preparing to Make Decisions ...the techniques for managing uncertainty. Audience All individuals who want to learn how to make effective decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Planning Your Decisions (0.5 - 1 hour)  more...

Goal Setting Goal Setting Tools for Managers ...e environment for goal setting as well as how to motivate individuals to continually set new and challenging goals. Learn To Identify the criteria for meaningful incentives. Follow the guidelines for establishing commitment to goal achievement. Set effective goals. Identify the  more...

Employee Performance Managing Difficult People ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Understanding Difficult People (0.5 - 1 hour) Assess a difficult person's situation. Identify how each difficult personality type is detrimental to an organization.  more...

Employee Performance Providing Feedback ...cess and the content. Monitor individuals after they receive feedback. Overcome barriers to giving constructive feedback. Handle difficult feedback situations. Audience Managers and employees who want to improve their ability to give effective feedback. Deployment Options e-Learning Accreditation  more...

Employee Performance Resolving Conflict ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Conflict Between Managers (0.5 - 1 hour) Identify conflict resolution styles. Know when to use collaboration. Use compromise when appropriate.  more...

Essentials of Management Succeeding as a New Manager ...entials of Management: Succeeding as a New Manager equips individuals with the skills needed to transition effectively into their role as a new manager. They learn how to make a positive first impression and what actions will enable them to gain respect as a new manager. In addition, students learn how to maintain control and enhance employee productivity. Learn To  more...

Change Management Managing Change ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: Implementing a Change (0.5 - 1 hour) Identify the steps of the change process. Analyze a change situation. Prepare a plan for change.  more...

Total Quality Management Fundamentals ...ity leader. Audience This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Total Management Basics (0.5 - 1 hour)  more...

Total Quality Management Principles ...or quality. Audience This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Customer Focus and Teamwork (0.5 - 1 hour)  more...

Total Quality Management Implementation and Tools ...enchmarking. Audience This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Implementing TQM (0.5 - 1 hour)  more...

Windows Server 2003 Managing a Server Env Part 1 ...red folder. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server a 2003 credential is intended for IT professionals who work in the typically complex computing environment of medium to large companies. An MCSA candidate should  more...

Project Management Project Management Framework ...t. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Management Processes ...s. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Integration Management ...t. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Scope Management ...t. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Time Management ...l. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Cost Management ...s. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Quality Management ...s. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Human Resource Management ...t. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Communications Management ...s. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Risk Management ...k. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Project Management Project Procurement Management ...e. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees assigned to a project team. Deployment: Self-Study Accreditation PDU credits: 3 PDUs CEU  more...

Team Management High Performance Teams ...ip abilities to meet the needs of a diverse collection of individuals as you lead them through a team project. If you are a strong team leader, you will successfully release your company's product before the competition and save your company. Learn To Set challenging, but achievable, team goals. Resolve conflict among team members.  more...

Team Conflict Working in Diversified Teams ...setting by following the correct guidelines. Audience Individuals who want to learn more about working successfully as part of a diverse team. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Diversity (0.5 - 1  more...

Team Participation Teamwork Fundamentals ...ic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2: The Role of the Team Member (0.5 - 1 hour) Identify your responsibilities as a team member. Understand the importance of establishing ground rules. Set  more...

Virtual Teams The Fundamentals ...to enhance trust among virtual team members. Audience Individuals who want to learn how to function effectively as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Virtual Teams Communicating Effectively ...es that best address a virtual team's needs. Audience Individuals who want to learn how to use communication to their benefit as a virtual team member. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5  more...

Virtual Teams Participating in Virtual Meetings ...eam members encounter when making decisions. Audience Individuals who want to learn how to use various tools to successfully participate in virtual meetings. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information  more...

Microsoft Project 2003 Proficient User ...nge from new users to power users. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 3 CPE PDU credits: 6 PDUs CEU credits: 0.50 CEUs Language Options: US English, German, Russian Total Learning Time: 3 to 4 hours Objectives: Unit 1: Advanced Tables,  more...

Designing for Cisco Internetwork Solutions Part 5 ...SLA) metrics. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation. Deployment: Self-Study  more...

XML Building XML-Based Web Applications Part 3 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

XML Building XML-Based Web Applications Part 4 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

XML Building XML-Based Web Applications Part 4 ... Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual  more...

CIW Site Designer Curriculum Course Overview This curriculum introduces Web design concepts, page layout, usability, navigation, graphics and multimedia. Other topics covered include Web technologies, Web site development tools, basics of using Microsoft FrontPage, Macromedia Dreamweaver and Allaire HomeSite, JASC Paint Shop, in addition to advanced Web design technologies and concepts, including XML, HTTP servers,  more...

CIW Application Developer CGI Using Perl Fundamentals Curriculum Course Overview This curriculum presents instruction on the foundations of CGI using the Perl language, how to get started with CGI and Perl, Perl fundamentals, and Perl input and output. Additionally, the curriculum will cover how to manage files and databases, and CGI security issues. This curriclum consists of two Skill Builder courses: Course 87051 CIW Fundamentals of CGI Using Perl Part 1:  more...

CIW Application Developer Dynamic Server Pages Curriculum Course Overview This curriculum introduces learners to the PHP Hypertext Processor to include an introduction to PHP, PHP fundamentals, string manipulation and file input/output, PHP and databases. This curriculum consists of three Skill Builder courses: Course 87053 CIW Dynamic Server Pages Part 1 Course 87054 CIW Dynamic Server Pages Part 2 Course 87055 CIW Dynamic Server Pages Part 3  more...

CIW Database Specialist Part 1 Introduction to Database Design ... Audience The intended audiences for this course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory  more...

CIW Database Specialist Part 2 Logical Physical Design ... Audience The intended audiences for this course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory  more...

CIW Database Specialist Part 3 Database Interaction JDBC ... Audience The intended audiences for this course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory  more...

CIW Database Specialist Part 4 Advanced JDBC ... Audience The intended audiences for this course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory  more...

CIW Server Administrator Curriculum Course Overview This curriculum will teach learners how to install and configure servers. This course will cover the common IT tasks and services, operating systems, installation strategies, and configuring systems such as Windows 2000 and Linux. This curriculum consists of five Skill Builder courses: Course 87001 CIW Server Administrator Part 1: Configuring Course 87002 CIW Server  more...

CIW Internetworking Professional Curriculum Course Overview This curriculum presents learners with an overview of TCP/IP network technology. This curriculum will provide an outline of the infrastructure of the Internet and the place of TCP/IP within this infrastructure. It will also cover the IP model, TCP/IP functions and services, features of network management, and the features and functions of IPv6. This curriculum consists of five  more...

Self Development Balancing Your Personal Professional Life ...velopment: Balancing Your Personal and Professional Life, individuals learn how to establish priorities and make their daily life reflect those priorities. They explore ways to identify and manage the sources of stress in their life and pursue lifestyle changes in order to help manage various sources of stress. Learn To Differentiate among values, needs, and  more...

Defining Microsoft NET Solution Architectures Part 1 ...equirements. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about  more...

Network Certification Curriculum ... o Identify uses of computer networks for companies and individuals. o Match network connectivity devices with their functions. o Identify the features and functions of Network Interface Cards (NICs). o Identify functions and features of hubs. Identify features of the Open Systems Interconnection (OSI) model. o Identify differences between the Transmission Control Protocol/Internet  more...

Network Part 1 Media Topologies ... o Identify uses of computer networks for companies and individuals. o Match network connectivity devices with their functions. o Identify the features and functions of Network Interface Cards (NICs). o Identify functions and features of hubs. Audience The intended audience for this course includes experienced end users, a novice to moderate level of experience in the installation,  more...

CCNT Local Area Networks v6 0 Part 1 ...f LANs and WANs. Identify uses of computer networks for individuals and organizations. Sequence the stages in the evolution of LANs. Identify features of the Open Systems Interconnection (OSI) model. Identify differences between Transmission Control Protocol/Internet Protocol (TCP/IP) and the Open System Interconnection (OSI) model. Identify differences between Systems Network  more...

E-Business Part 1 Facing the E-Business Challenge The first course in the e-Business curriculum focuses on the history, trends, and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business. Learn To: a Identify types of e-Business. a Identify e-Business technologies. a Identify the phases of e-Business. a Identify major trends in e-Business. a Identify the  more...

IMS Essentials Curriculum ... Manager (IMS TM) products. Additionally, data processing individuals who work with an IMS system, whether Database (DB), Database/Data Communications (DB/DC), or Database Control Subsystem (DBCTL). Learners should be able to describe the fundamentals of data processing, including the function of operating systems, access methods and Job Control Language (JCL). These skills can be obtained from  more...

E-Business Part 2 Building the Infrastructure The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. Learn To: a Identify the stages in the  more...

e-Business Part 3 Choosing Tools Technologies The third course in the e-Business curriculum focuses on the tools, languages and technologies that help drive the e-Business infrastructure. It also covers the strengths and weaknesses of each tool, language and technology. It also covers higher-level software and hardware choices such as web browsers, web servers, web application servers and web enabled databases. Learn To: a Identify  more...

IMS Essentials Part 1 IMS Database Manager ... Manager (IMS TM) products. Additionally, data processing individuals who work with an IMS system, whether Database (DB), Database/Data Communications (DB/DC), or Database Control Subsystem (DBCTL). Learners should be able to describe the fundamentals of data processing, including the function of operating systems, access methods and Job Control Language (JCL). These skills can be obtained  more...

E-Business Part 4 Securing Your Infrastructure ...tion techniques. Audience The target audience is those individuals tasked with planning/implementing e-Business strategies within an organization (primarily technical and business managers, as opposed to programmers, network engineers, etc.). Course Prerequisites: Understanding of business principles and knowledge of how to use a browser. Deployment Options e-Learning Accreditation  more...

IMS Essentials Part 2 IMS Transaction Manager ... Manager (IMS TM) products. Additionally, data processing individuals who work with an IMS system, whether Database (DB), Database/Data Communications (DB/DC), or Database Control Subsystem (DBCTL). Learners should be able to describe the fundamentals of data processing, including the function of operating systems, access methods and Job Control Language (JCL). These skills can be obtained  more...

E-Business Technology Fundamentals Curriculum ...projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions." No prerequisite knowledge of e-business technology is assumed. This curriculum is the prerequisite course for the WebSphere, Java, and XML curricula. Deployment Options e-Learning  more...

IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 ... Manager (IMS TM) products. Additionally, data processing individuals who work with an IMS system, whether Database (DB), Database/Data Communications (DB/DC), or Database Control Subsystem (DBCTL). Learners should be able to describe the fundamentals of data processing, including the function of operating systems, access methods and Job Control Language (JCL). These skills can be obtained  more...

E-Business Technology Fund Part 1 Architecture Building Blocks ...projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula. Deployment Options e-Learning  more...

E-Business Technology Fund Part 2 e-Business Apps Technologies ...projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula. Deployment Options e-Learning  more...

E-Business Technology Fund Part 3 Java Security Web Services Framework ...projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building blocks, and products used to build solutions. No prerequisite knowledge of e-business technology is assumed. This course is the prerequisite course for the WebSphere, Java, and XML curricula. Deployment Options e-Learning  more...

Understanding Wireless Solutions Curriculum This curriculum introduces the learner to the fundamental concepts of radio, goes into detail on the IEEE WLAN Working Groups and focuses on WWANs. This curriculum consists of three Skill Builder courses: Understanding Wireless Solutions: Part 1 (Wireless Fundamentals and WPANs) Understanding Wireless Solutions: Part 2 (IEEE 802.11 Standards and WLANs) Understanding Wireless Solutions:  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...n Web Services Description Language (WSDL). Audience Individuals who use Web Services Description Language WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...n Web Services Description Language (WSDL). Audience Individuals who use Web Services Description Language WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

WebSphere Studio 5 0 Web Services Clients J2EE ... of distributed Enterprise JavaBeans (EJBs). Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

WebSphere Studio 5 0 Web Services Clients J2EE ... of distributed Enterprise JavaBeans (EJBs). Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...o identify features of Web Services support. Audience Individuals who use Web Services Description Language WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options  more...

Executive Level Leadership Becoming an Executive Leader ...ow such a plan benefits an organization, its leaders, and individuals. Learn To Identify the primary forces that influence and impact executive level leaders. Apply personal and organizational focus in a team meeting where goals are established. Use specific methods to help you identify your goals as an  more...

Organizational Behavior Organizational Dynamics for Individuals ...Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid communication barriers.  more...

Organizational Behavior Organizational Group Dynamics ... for the Division, you are assembling bright and creative individuals from a variety of departments to form a brainstorming team. Its purpose is to generate ideas in a non-critical environment. You've chosen Amy and Josh to spearhead the group and have invited them to your office to coach them as leaders. Unit 2: Organizational Processes (0.5 - 1 hour) Match the  more...

IIS 4 0 Creating and Managing a Web Server Curriculum ...individuals prepare for certification exam 70-087. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 936 Creating and Configuring a Web Server  more...

Windows Server 2003 Managing a Server Env Part 1 ...red folder. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server a 2003 credential is intended for IT professionals who work in the typically complex computing environment of medium to large companies. An MCSA candidate should  more...

Windows Server 2003 Managing a Server Env Part 2 ...res of IIS. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server a 2003 credential is intended for IT professionals who work in the typically complex computing environment of medium to large companies. An MCSA candidate should  more...

Windows Server 2003 Managing a Server Env Part 2 ...res of IIS. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server a 2003 credential is intended for IT professionals who work in the typically complex computing environment of medium to large companies. An MCSA candidate should  more...

Windows Server 2003 Managing a Server Env Part 3 ...adow copies. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003 credential is intended for IT professionals who work in the typically complex computing environment of medium to large companies. An MCSA candidate should have 6  more...

Windows Server 2003 Managing a Server Env Part 3 ...adow copies. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003 credential is intended for IT professionals who work in the typically complex computing environment of medium to large companies. An MCSA candidate should have 6  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...ctional areas. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one year experience implementing and administering a network operating system and at least one year experience implementing and administering a desktop  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...ctional areas. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one year experience implementing and administering a network operating system and at least one year experience implementing and administering a desktop  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...on requirements. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one year experience implementing and administering a network operating system and at least one year experience implementing and administering a desktop  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...on requirements. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one year experience implementing and administering a network operating system and at least one year experience implementing and administering a desktop  more...