Online Influence eLearning - Training Resources

Why Involve Parents of Exceptional Children? Examines historical influence of parents in the provision of education to children with disabilities. Parents rights are also explored.  more...

Influence Your Customer to Take Action and Buy Achieve the right personal chemistry throughout the selling process. Selling is a balance of give and take. You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...People give you the information you need to maximize your influence. By using preplanned and deliberate questions, you can better direct your answers to show a customer how your product or service is the best fit for them. Your customer has previous buying experiences where he or she has formed doubts and concerns. Concerns orobjections are natural in sales. Be ready to recognize objections and  more...

Winning Over Difficult Customers Strategies for getting the attention and cooperation of the difficult customer. Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception ...influence. Everyone sells something whether products, services or ideas. This program provides anyone in a position of influence, including individual entrepreneurs and small business owners, a wealth of ideas, strategies, models and techniques that help the customer to make a quality buying decision. Here you will have 5 sessions which cover these ideas. There will be discussion on  more...

Compensation Training & Certification Program Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...

Build Your Own BIZ(tm) - Networking ...develop relationships that help you expand your circle of influence, build relationships, and eventually help increase your personal and business success. The class includes video, text, and downloadable resources. Description of Course Networking explores the following areas: What is networking? Reasons for networking Baseline assessments Managing your relationships Giving value First and  more...

Telephone Skills for Quality Customer Service Course description -- Telephones are an everyday part of business and often aid in your customersa first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions, and  more...

Communication during Organizational Change Change can be shocking to you and your co-workers. By definition, it is a time of uncertainty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The  more...

Elements of Marketing Strategy You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their  more...

Understanding Organizational Ethics An organization's culture evolves from the values of its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to recognize ethical patterns and practices in an  more...

The Path from Pessimism to Optimism ...vel of success. A negative point of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships. This course identifies how negative attitudes are formed, how you can identify  more...

Developing Customer Satisfaction Surveys By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design  more...

Identifying Your Customers Expectations ...dominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on  more...

Defining Emotional Intelligence Does IQ determine your destiny? For years, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often  more...

Emotional Intelligence and Teamwork Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...

Understanding Writing Mechanics One of the biggest challenges in writing is to feel confident about appropriately applying the mechanics of writing. How do you know what should or shouldn't be capitalized? When is it appropriate to abbreviate words, names, places, and business terms? How do you know when to spell out a number or when to use a figure? How can you get past those troublesome words that are commonly misspelled? This  more...

The Process of Interpersonal Communication ...e if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high proportion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an  more...

Communicating for Results ...e, success in the workplace depends on their abilities to influence others to take a particular course of action. This course gives a practical demonstration of how to communicate for best results in three common, but sometimes difficult, situations. Firstly, you will learn the communication skills required to ensure the collaboration and cooperation of your colleagues and peers when you are  more...

Listening Basics Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication  more...

Goals and Setting Goals Most achievements, great or small, begin with an important first step: setting a goal. A clearly defined, attainable goal embodies a vision of what is possible. It's a guide star for those who navigate a course through obstacles to a desired accomplishment. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet  more...

Managing Business Risk - Developing a Risk Management Plan Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks.  more...

Communicating to Get Results When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various  more...

Problem Framing ...up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight toward the solution. You'll discover how to recognize and gather information about a problem so that all contingencies are accounted for and all subtleties considered. You'll learn  more...

An Introduction to Project Management ...as, and be given information about the variables that can influence project outcomes. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK?? certification exam.This course is aligned with "A  more...

Project Life Cycles and Stakeholders ...erstand what a project life cycle is and what factors can influence it.In this course, learners will be introduced to concepts and information about project lifecycles. They'll have the opportunity to define project phases and recognize the differences between project and product life cycles. Additionally, learners will begin to identify, and factor in, how project stakeholders can affect  more...

Project Planning ...project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for predictability with the inevitability  more...

Advanced Project Leadership - Navigating Corporate Structures ...dentify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders Hidden Agendas. You will also learn about project sponsors, and how their position in an organization's structure affects their responsibilities towards a project. You will also learn how to help the inexperienced sponsor be successful. Finally, you will learn how to  more...

Six Sigma and the Voice of the Customer ...s, and expanded customer awareness have helped negate the influence of this business maxim. Today, organizations are admonished to heed the voice of customers and give them what they really want. "Voice of the customer," or VOC, is a Six Sigma?? term that refers to customers' actual, as opposed to assumed, product and service needs and desires. This course, Six Sigma and the Voice of the  more...

The Ins and Outs of Capital Budgeting ... will inevitably encounter. It lists several factors that influence fixed asset acquisitions. The course illustrates how to evaluate acquisition of fixed assets before you spend any money. The course teaches you the concept of the Time Value of Money and shows you how to use this information as well as Net Present Value, Profitability Index, Internal Rate of Return, and Payback Period to  more...

Tomorrow s Managers Competencies "It takes all the running you can do to keep in the same place." Lewis Carroll's words in Through the Looking Glass, have never been more applicable than today. The workplace is changing. Today's managers are competing for skilled workers, facing high turnover, and coping with technology changes that occur at warp speed. Effective managers must be less product-oriented, and more people-oriented.  more...

Tomorrow s Managers Development Tools ...influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect from one another. You will identify methods to make  more...

Managing as Project Champion ...urself responsible from within? Can you be the force, the influence, and the point person who holds the keys to ultimate success? That's what it takes to be a project champion. This is not a course about the technical skills associated with project management. It's a course about what motivates people to deliver on well-defined project objectives. How do you engage and fully focus those  more...

Organizational Culture and Leadership What is organizational culture? How would you describe your company's culture? How is leadership related to culture? In this course, you'll explore the concepts related to organizational culture, and learn how the different cultures relate to leadership. You'll learn about the dynamics of cultural change and how you, as a leader, can influence the direction of your organization's culture. The  more...

Dynamics of Leadership Can anyone, regardless of company status, be a leader? Yes Leaders can be found at all levels in the work force. When you're learning how to lead, is it possible also to be responsible for discovering new future leaders? You bet it is. Even though you aren't in management, do you have the power to influence someone to change his behavior? Again, the answer is yes. In this course, you'll learn how  more...

Organizational Behavior - Organizational Dynamics for Individuals Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace.  more...

Exchange 2000 Infrastructure Design--Part 1 Course Overview This course will cover Active Directory design considerations, network design for Exchange 2000, and designing a backup and security strategy for the Exchange 2000 server. The focus of the course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server.  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...e Directory structure. Identify the business needs that influence the selection of Active Directory names. Identify the key considerations involved in designing a DNS naming strategy. Identify the key considerations involved in determining the scope of Active Directory. Identify the business needs that influence the delegation plan. Identify IT organizational structures. Identify  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...e Directory structure. Identify the business needs that influence the selection of Active Directory names. Identify the key considerations involved in designing a DNS naming strategy. Identify the key considerations involved in determining the scope of Active Directory. Identify the business needs that influence the delegation plan. Identify IT organizational structures. Identify  more...

Windows NT Server 4 0 Implementing Directory Services Course Overview This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...entify the features of the existing domain structure that influence the upgrade plan. Identify the issues to be addressed when developing a recovery plan that may be needed after an upgrade. Identify the issues involved in designing the first tree in a forest and a site topology. Identify the guidelines for deciding the order in which domain controllers are upgraded to Active Directory.  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...entify the features of the existing domain structure that influence the upgrade plan. Identify the issues to be addressed when developing a recovery plan that may be needed after an upgrade. Identify the issues involved in designing the first tree in a forest and a site topology. Identify the guidelines for deciding the order in which domain controllers are upgraded to Active Directory.  more...

Oracle8 Database Administration - Create Databases ... log files on different disks. Identify the factors that influence the sizing of the online redo log files. Identify the Log Writer (LGWR) errors and effects when specific online redo log members are not available. Identify the possible LGWR errors with their solutions. Unit 4 - Managing Tablespaces and Data Files Duration: 2 Hour(s) Identify the logical database structure.  more...

Sales Skills Prospecting Addressing Needs In Sales Skills: Prospecting and Addressing Needs, participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To  more...

Competitive Intelligence Implementing a Competitive Intelligence System ...es who are interested in learning more about how they can influence the strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Competitive Intelligence (CI) Basics (0.5 - 2 hours)  more...

Competitive Intelligence Analysis Dissemination ...es who are interested in learning more about how they can influence the strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Collecting Information (0.5 - 2 hours) Sequence  more...

Competitive Intelligence Researching Online ...es who are interested in learning more about how they can influence the strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding the Internet (0.5 - 2 hours) Match  more...

Managing Business Risk Developing a Risk Management Plan ...he various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences between traditional and contemporary risk management.  more...

Managing Business Risk Financing Contingency Planning ...t the end of this unit, Icon Industries has increased its influence as a corporate powerhouse. Through strategic investments, Icon's business investors have positioned the organization for diversification in the near future. Before this can happen, investors must secure more mergers and acquisitions. However, statistics show that other organizations in Icon's current position have historically  more...

Principles of Marketing Fundamentals of Marketing ... who want to learn basic marketing principles in order to influence the marketing goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language (0.5 - 2 hours) Identify the  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure Course Overview This course focuses on the logical structures involved in implementing and administering a Windows 2000 directory services infrastructure. It also teaches how to manage active directory objects. L earn To: Identify Active Directory Logical Models. Perform Active Directory Administration. Delegate Administrative Authority. C ontent Emphasis Skills-Based  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...opers to design SQL statements that can reuse parsing and influence the optimizer to improve performance. L earn To: Identify the factors that affect network traffic. Identify the factors that affect parsing. Identify the guidelines for the reuse of parsed code. Identify the factors in SQL code design that affect response time. Identify the methods to improve network  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure Course Overview This course focuses on the logical structures involved in implementing and administering a Windows 2000 directory services infrastructure. It also teaches how to manage active directory objects. L earn To: Identify Active Directory Logical Models. Perform Active Directory Administration. Delegate Administrative Authority. C ontent Emphasis Skills-Based A  more...

Advanced Project Leadership Navigating Corporate Structures ...dentify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders ?Hidden Agendas?. You will also learn about project sponsors, and how their position in an organization?s structure affects their responsibilities towards a project. You will also learn how to help the inexperienced sponsor be successful. Finally, you will learn how to  more...

Self Development Increasing Your Assertiveness ...avior. Identify three factors that influence assertive communication. Simulation Overview: In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants. Since Carla works in the Human Resources Department, she has been exposed to many different types of behavior styles. Through your questions  more...

Self Development Positively Influencing Others ...rs the student an overview of the information required to influence others through nonverbal communication and language, and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and responding appropriately to verbal attacks. In  more...

Self Development Improving Your Memory ...mation. Recognize the factors that influence the performance of your memory. Identify affects stress can have on your memory. Recognize methods of reducing the affects of stress. Simulation Overview: In this simulation, you will meet with Alexis Bell, one of Icon's Human Resources  more...

Career Development Professional Networking ... Follow guidelines for ensuring a positive influence on decision makers. Simulation Overview: In this simulation, you are a Marketing Coordinator at Icon's Power Systems division. It has been your lifelong aspiration to live and work in England, and you are now actively trying to take your career in that direction. You are meeting  more...

Creativity Innovation Thinking Creatively In Creativity and Innovation: Thinking Creatively, you will learn to meet the demands of creative thinking in the workplace. This program will help you develop your creative thinking skills and allow you to practice using the creative thinking process. Learn To Identify the stages of the creative process. Recognize techniques that will  more...

Systems Analysis Using Client Server Model Part 2 Object Tech ... Application Development (RAD). o Identify factors that influence software complexity in software development. o Identify ways in which software reusability can reduce software development time. o Identify characteristics of an object. o Identify factors that determine objects in the data perspective. o Identify factors that determine objects in the functional perspective. o  more...

Advanced Interpersonal Communication Building Relationships ...ur) Identify three elements that influence first impressions. Apply guidelines to establish credibility. Avoid using jargon when building positive relationships. Identify the types of questions that you should avoid asking. Identify the three types of paraphrasing.  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ... culture. Audience Managers and supervisors who can influence creating a positive culture through communication. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Organizational Cultures (0.5 - 1  more...

Business Writing Writing Effective Proposals ...ur proposal. Identify factors that influence how to write a proposal to suit clients' needs. Identify guidelines for writing a proposal for a client. Unit 2: Writing Letter Proposals (0.5 - 1 hour) Identify steps for creating an effective proposal opening. Identify guidelines for writing the body of  more...

Decision Making Problem Solving Decision Making Fundamentals ...aking groups. Recognize how groups influence decision making. Address groupthink. Simulation Overview: In this simulation, you will meet with the Directors of Finance and Marketing and the North American Sales Manager of your company. You need to decide whether it is more beneficial to purchase a  more...

Women in Leadership Becoming a Leader ...teps to manage incoming information. Unit 2: Developing Influence As a Leader (0.5 - 1 hour) Select the guidelines for establishing your credibility as a leader. Use the guidelines for establishing your credibility as a leader. Sequence the steps for persuading others to follow your lead. Follow the  more...

Strategic Decision Making Preparing to Make Decisions ... Identify the three factors that influence the outcome of a decision. Establish decision objectives using three steps. Identify the actions you can take to assess whether a decision frame is appropriate for a decision. Influence the decision frames of others.  more...

Goal Setting Organizational Goal Setting ...me. Identify the factors that influence strategic goals. Set strategic goals. Audience The target audience for this program is administrators, managers, and supervisors. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning  more...

Essentials of Management Maintaining a Productive Workplace ...t relationships. Name the two main influences that can improve productivity. Simulation Overview: In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants, to discuss productivity. Through your questions, you will learn how to measure productivity, the two factors that influence  more...

Project Management Essentials Planning a Project ...ours) Identify ways participants influence a project. Identify project participants. Identify a benefit of project planning. Identify types of project constraints. Prioritize project constraints. Identify steps for creating a work breakdown structure.  more...

Project Management Project Scheduling Budgeting ...ctions for optimizing project activities and factors that influence cost estimating. Learn To Identify the benefits of schedule development. Identify the advantages of using Gantt Charts. Identify characteristics of the critical path. Sequence the steps for CPM scheduling.  more...

Project Management Project Communications Management ...communication flows found in project environments and the influence that personal perceptions have on communication. You will also learn about the importance of distributing information to project stakeholders, as well as how to report project performance by using a variety of tools and techniques. Finally, you will learn how to manage stakeholder communications, including how to conduct an  more...

Advanced Project Mgmt Setting Up a Project Office ...io. Identify the four factors that influence the size and functions of a project office. Identify project office characteristics that can address the factors that influence its size and function. Identify the roles of the project office steering committee. Simulation: In this simulation you will meet  more...

Project Management Project Procurement Management ... Unit 2: Plan Contracting Identify factors that can influence contract planning. Identify plan contracting process tools and techniques and outputs. Identify plan contracting inputs. Unit 3: Requesting Responses and Selecting Sellers Define the purpose of the request seller responses process. Identify select sellers process inputs. Identify select sellers process tools  more...

Team Leadership Conducting Productive Team Meetings Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings. Learn To  more...

Team Participation Team Communication ... Understand the two ways power can influence communication. Distinguish between, and select appropriately from, the different types of verbal communication. Use positive nonverbal communication. Listen actively and respond appropriately to team members' comments and questions.  more...

Team Participation Decision Making in Teams ...ndently. Act appropriately to influence biased team members. Rate team options against predetermined criteria. Identify and avoid attitudes and behaviors that defeat consensus. Audience Managers and employees who want to learn how to make effective team decisions. Deployment Options e-Learning  more...

Principles of Marketing Distribution Strategy ... who want to learn basic marketing principles in order to influence the marketing goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Distribution Channels (0.5 - 2 hours) Identify  more...

Virtual Teams Participating in Virtual Meetings ...ession. In addition, participants will learn factors that influence a virtual meeting's effectiveness and four methods virtual teams use to make decisions. Learn To Use team-building activities to enhance relationships among virtual team members. Build trust with members of a virtual team. Apply techniques  more...

Principles of Marketing Promotion Strategy ...Audience Managers, supervisors, and executives who can influence the marketing and strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Promotion Essentials (0.5 - 1 hour)  more...

Virtual Team Mgmt Developing Virtual Teams ...ns. Identify the four factors that influence the type of technology used to communicate in a virtual team. Simulation Overview: In this simulation, you will meet with Carla Jackson, a Marketing Manager, to discuss virtual teams. You were recently promoted into a managerial position, and one of your first priorities is to  more...

Virtual Team Mgmt Managing Virtual Team Relationships ...er. Identify the four factors that influence the type of technology used to communicate in a virtual team. Simulation Overview: In this simulation, you will meet with four team members to hold a start-up meeting. One of the team members is in San Francisco and another in London. You and the two other team members are in  more...

Principles of Marketing Pricing Strategy ...Audience Managers, supervisors, and executives who can influence the marketing and strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Defining the Role of Pricing (0.5 - 1 hour)  more...

Principles of Marketing Writing a Marketing Plan ...Audience Managers, supervisors, and executives who can influence the marketing and strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Fundamentals of Marketing Plans (0.5 - 1 hour)  more...

Brand Management Building Brand Equity ...dentify how direct and indirect distribution channels can influence brand equity. Select promotional options that can impact brand equity. Use appropriate marketing mix components to build brand equity. Identify the stages for developing brand equity. Audience The target audience for this series is managers and  more...

Organizational Learning Developing a Knowledge Mgmt System ...Audience Managers, supervisors, and executives who can influence the development and execution of a Knowledge Management system within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding  more...

Organizational Learning Transferring Knowledge within an Org ...Audience Managers, supervisors, and executives who can influence the development and execution of a Knowledge Management system within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Using Technology for  more...

Organizational Learning Deploying a Knowledge Mgmt System ...Audience Managers, supervisors, and executives who can influence the development and execution of a Knowledge Management system within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Conducting a Pilot Project  more...

Windows 2000 Planning Implementing Active Directories - Part 3 ...istrative model. Identify physical location factors that influence implementation planning. Identify security considerations in your present implementation. Identify the growth and reorganization factors that influence implementation planning. Identify the bandwidth information required for implementation planning. Identify the guidelines for developing a profile of users in an  more...

Site Server 3 0 Commerce Solutions - Part 1 ...types of payment technology. Identify human factors that influence site design. Identify issues that should be addressed during the conceptual design of an e-commerce site. Identify characteristics of a well-constructed logical design. Identify considerations related to physical design. Sequence the steps taken when conducting a site performance assessment. Identify characteristics of a  more...

Achieving Success Without Authority Personal Accountability ...ability. Differentiate between influence and manipulation. Audience This series is aimed at all employees in supervisory or management positions, or otherwise. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...

Achieving Success Without Authority Focusing on Results ...st understand that even without authority they still have influence to the success of company goals. Employees must harvest their influence and use it appropriately to their advantage. Learn To Identify guidelines to create a positive mental attitude. Identify steps to achieve a desired outcome when dealing with people.  more...

SAP R 3 QM in Procurement ...a QM in Materials Management: - Purchasing process. - Influence of QM on Purchasing. a Variants in Quality Management: - Processing Lots without a plan. - Processing lots with a plan. - Defects Recording. Unit 2: QM - Inspection Completion 1.5 - 2 hours a Inspection Lot Completion: - Usage Decision. - Quality scores. - Quantity transfer postings. a Quality  more...

Frontline Leadership Positively Influencing Workplace Culture ...who want to learn how to use an organization's culture to influence workplace behavior positively. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Workplace Culture (0.5 - 2 hours) Identify the  more...

Motivation Motivating Through Rewards Recognition ...d employees. Identify factors that influence the cost of a reward or recognition program. Select factors that make rewards and recognition effective. Apply the criteria for making a reward and recognition program a motivational tool. Follow guidelines to make rewards and recognition effective.  more...

Executive Level Leadership Becoming an Executive Leader ... Identify the primary forces that influence and impact executive level leaders. Apply personal and organizational focus in a team meeting where goals are established. Use specific methods to help you identify your goals as an executive level leader. Sequence the steps to take when  more...

Organizational Behavior Organizational Dynamics for Individuals ...ior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid communication barriers. Identify the five areas of personality that  more...

Principles of Marketing Product Strategy Principles of Marketing: Product Strategy offers the student an overview of the information required to classify consumer and business products, create and promote brand equity, and implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development  more...

Designing a MS Exchange Server 2003 Organization Infrastructure ...erver 2003 with Active Directory. Identify factors that influence routing group boundaries. Identify considerations for using single routing groups. Identify considerations for designing multiple routing groups. Identify considerations for organizing and displaying public folders. Identify logistical requirements for public folders. Identify security risk types and their  more...