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From ABC Training Solutions Ltd
Assertiveness Influencing self help program study at homeself directede-bookbook ...rates on the skills of the HOW, the assertiveness and the influencing. Sometimes we need assertiveness and influencing most when getting difficult messages across to colleagues - from dealing with anger down to diplomatically telling a team member that they've put the stapler back in the wrong place (for the 4th time this week!). If youa ve ever shrugged your shoulders in despair,  more...
Present It self help program study at homeself directede-bookbook Introduction Having to deliver a presentation has been rated as one of the things people dread the most in life. In a recent survey it was rated the number 1 fear - death came sixth on the list! It's one of those skills that we dona t seem to get enough opportunities to practice. Therefore it becomes a daunting prospect - an occasion in which sleep is lost, nails are bitten to the quick and  more...
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