Online Information That eLearning

Troubleshooting Windows Vista Performance and Reliability Troubleshooting Windows Vista Performance and Reliability Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a system's performance and reliability. It can also be used to monitor the  more...

Fair Labor Standards Act FLSA Fair Labor Standards Act (FLSA) The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to  more...

Interviewing Hiring Practices Interviewing & Hiring Practices This course will present strategies for exercising sound judgment in the hiring and interviewing process. It will help managers and supervisors with hiring authority to recognize and avoid discrimination in the recruitment process. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker,  more...

Documenting Discipline Documenting Discipline Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or  more...

Code of Conduct Awareness Code of Conduct Awareness A code of conduct is a key part of the ethical framework in any organization. It should outline an organization's key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching  more...

Workplace Ethics Workplace Ethics The corporate scandals in recent years have highlighted the need for the development of corporate and legal standards for ethical conduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the  more...

Workplace Diversity Awareness Workplace Diversity Awareness In today's workplace, organizations increasingly are experiencing a diverse community of employees and customers. Having and knowing how to respond to a diverse workforce can enhance an organization's ability to cope with changing workplace dynamics, and expand the creativity of the organization while at the same time facilitating staff retention and  more...

Processes for Managing Project Communications ...executives all rely on the project manager for up-to-date information that has been processed and tailored to meet their needs. There are three critical processes that a project manager uses to meet stakeholders' information needs and keep the project progressing well: Distribute Information, Manage Stakeholder Expectations, and Report Performance. These processes ensure all project  more...

Antitrust - Overview Antitrust - Overview Antitrust laws prohibit business practices that undermine competitiveness or are considered to be unfair. The term 'antitrust' derives from US legislation that was originally formulated to combat business trusts now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act.  more...

Workplace Violence Workplace Violence This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of  more...

Anti-Money Laundering Anti-Money Laundering This course provides basic information on US money laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by  more...

Understanding the Risks of Using Internet Media Electronic Communications Understanding the Risks of Using Internet Media & Electronic Communications Regular use of the Internet and electronic communications is a way of life for most people, as technology makes it easier to communicate with coworkers, clients, family, and friends. The near constant availability of e-mail, social and professional networking web sites, personal digital assistants (PDAs), cell  more...

Foreign Corrupt Practices Act Foreign Corrupt Practices Act US firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The Act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the Act can impact your business and gives advice on the steps you can take to  more...

Intellectual Property Overview Intellectual Property Overview Employees are often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the  more...

Trade Secrets ...information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and by common law  more...

Understanding the Americans with Disabilities Act ADA Understanding the Americans with Disabilities Act (ADA) This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure  more...

Conflicts of Interest in the Workplace Conflicts of Interest in the Workplace This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with  more...

Rightful Employment Termination Rightful Employment Termination One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself  more...

Equal Employment Opportunity Discriminatory Practices in Hiring Equal Employment Opportunity & Discriminatory Practices in Hiring Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges  more...

Procurement Integrity ...al employees or contractors who attempt to give or obtain information that is not known to other bidders, thereby resulting in an unfair advantage to themselves. The dollar volume of government purchasing is enormous. The rules that apply to the procurement process and maintenance of its integrity are extensive, far-reaching, and complex. Employees of federal contracting organizations who  more...

FMLA Leave and More FMLA Leave and More A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle  more...

Promoting a Substance-free Workplace Promoting a Substance-free Workplace Substance abuse is a pervasive problem in society, so it's no surprise that it carries over into the workplace. According to statistics compiled by the National Institute on Drug Abuse, nearly 75 of all adult illicit drug users are employed, as are most binge and heavy alcohol users. Substance abusers are more likely to be late or absent from work, change  more...

Code of Conduct Company Template ... information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not intended to substitute for obtaining legal advice from an attorney licensed in your state. All sample policies within the course are provided as placeholders only. SkillSoft intends that this course will be customized to include your  more...

Integrity in the Workplace Integrity in the Workplace Whistleblowing and ethics in the workplace have been in the headlines over the past few years because high-profile employees have blown the whistle on large public companies, such as Enron and WorldCom. However, integrity and ethics in the workplace are not just for large, high-profile companies. Almost every employer is subject to state or federal laws and  more...

Preventing Fraud Abuse Preventing Fraud & Abuse Private investors and business entities lose millions of dollars every year to fraudulent schemes, such as embezzlement, false insurance claims, investment scams, and double billing. Through stepped-up government regulations and tough anti-fraud laws, the business world has come a long way in cracking down on fraud. However, there is still great need for employees at  more...

Sarbanes-Oxley What You Need to Know Sarbanes-Oxley: What You Need to Know Sparked by a wave of dramatic corporate and accounting scandals, the Sarbanes-Oxley Act was signed into law on July 30, 2002. The law is intended to protect investors by improving the accuracy and reliability of corporate disclosures required by law, and to enforce compliance by making both corporations and individuals accountable for their actions via  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens I-9 Compliance: Verifying Employment Eligibility of US & Non-US Citizens Many people come to the United States in search of employment opportunities. While many of these people enter the country legally and have authorization to work here, there are many others who reside in the US illegally. Section 274A of the Immigration and Nationality Act (INA) requires employers to hire only  more...

Managing Your E-mail ...ramatically the volume of communication and the amount of information that the average office worker needs to process ever day. To stay on top of things, you must sort, file, respond to, or delete every e-mail that comes to you in the run of a business day. But how do you balance this time-consuming task with the rest of your responsibilities so that it doesn't overwhelm you? This course  more...

Service Design Processes Service Design Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for  more...

Pandemic Flu Awareness Pandemic Flu Awareness In October 2005, the Centers for Disease Control (CDC) estimated that if pandemic flu was to hit the US, approximately 200,000 to 2 million people could possibly die. This was based on models from past pandemics the Spanish Flu (1918), the Asian Flu (1957), and the Hong Kong Flu (1968). The government further estimates that up to 40 of the workforce could be absent  more...

Communicating Effectively with Project Stakeholders Simulation ...executives all rely on the project manager for up-to-date information that has been processed and tailored to meet their needs. While mastering the technical aspects of project management is essential, it is not enough to ensure success. The Communicating Effectively with Project Stakeholders Simulation is designed to provide opportunities to practice the communication skills required to  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition Supervisor & Manager Sexual Harassment Awareness (Multi-State Edition) Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources  more...

Employee Sexual Harassment Awareness Employee Sexual Harassment Awareness Overview/Description Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual  more...

Maximizing Productivity as a Remote Employee Maximizing Productivity as a Remote Employee Telecommuting is a widely adopted work arrangement. Globalization, work-life balance, and even green business or environmental concerns have exponentially increased the number of telecommuters and remote workers. Individuals and employers have a number of things to consider when deciding whether working remotely is possible, necessary, or desired.  more...

HIPAA Privacy Essentials HIPAA Privacy Essentials This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key  more...

Cisco Route 1 0 Configuring Verifying Route Redistribution ..., yet routing updates are critical because they carry the information that routers need to make sound routing decisions. To ensure that a network operates efficiently, you must know how to control and tune routing updates. Since there is no one type of route filter that is appropriate for every situation, the more techniques that you have at your disposal, the better your chance of having a  more...

Government Contracting Essentials Government Contracting Essentials Overview/Description This course will provide a resource for employees of organizations who do business with the federal government and who therefore need to know how various federal laws that govern the contracting process affect their operations. Note that there may be special local or state rules that also apply, but those are not addressed in this  more...

Internet Explorer 8 Basic Features Internet Explorer 8: Basic Features Microsoft This course discusses the new and improved navigation features of Internet Explorer 8, including the Smart Address bar, caret browsing, and tab grouping. The search features have also been improved to make it quicker and easier for you to perform a search from the Internet Explorer 8 search box. The Favorites bar now has a wider functionality,  more...

BIS Export Controls and Antiboycott Provisions BIS Export Controls and Antiboycott Provisions After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or  more...

Oracle Database 11g Virtual Private Database Oracle Database 11g: Virtual Private Database Oracle A Virtual Private Database (VPD) uses fine-grained access control (FGAC) to limit row and column access and an application context to provide the information that is used to set the policy predicates. This course describes VPD, how to implement VPD, and group policies. It also explores how FGAC is used with VPD, as well as tools, policies,  more...

Meeting the Needs of Your Experts ...on't have, in areas you're unfamiliar with. The amount of information that managers process on a daily basis requires them to know a little about a lot. However, they have to rely heavily on their experts for the in-depth knowledge needed to meet goals and get the job done. Along with unique subject-matter expertise, these experts have unique needs in the workplace. Learning to meet these needs  more...

Insider Trading Insider Trading Illegal insider trading is harmful to the marketplace and can seriously undermine investor confidence. This course will explore the laws that govern the trading of stocks and other securities by corporate insiders and describe the role the Securities and Exchange Commission plays in enforcement. It will also discuss the civil and criminal penalties for insider trading and the  more...

Union Awareness Union Awareness The proposed Employee Free Choice Act and recent decisions by the National Labor Relations Board have sparked a renewed focus on labor unions and their role in the modern workplace. This course will provide an overview of workers' rights under the various US labor laws, as well as employers' rights and obligations with respect to union activity. This course was developed with  more...

Client/Server Development and Remote Data Access in Visual Basic This intermediate 7-week course teaches how to implement database access through client/server architecture over the Internet in Visual Basic. Many applications today require access to a database located remotely, sometime over the Internet. This course will teach the student how to create both a server and a client application that can communicate with each other over the Internet and provide  more...

Introduction to the Administration of a Medical Office ...ended for personal enrichment, it contains objectives and information that can be extremely beneficial to those who utilize them in a professional atmosphere. Books, Tools, Resources for the Course: Due to the nature of this course, you will be given a listing of possible references, books, resources and web pages for you to ?check out.? This course is specifically designed to be a  more...

Instructor Led-Search Engine Training Workshop ...s, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and novice to enhance your skills and become familiar with the concepts presented in this course. To be competitive on the Internet, your site must rank in the top 20 of the search engines and  more...

Search Engine Training Workshop-Self Directed ...s, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and novice to enhance your skills and become familiar with the concepts presented in this comprehensive course. To be competitive on the Internet, your site must rank in the top 20 of the search engines  more...

Learn How to Repair Computers: Get Certified in 7 weeks ...w each section works and why it works. One other piece of information that is vital to know - every lesson will also cover A+ certification so it will be imperative you pay attention to each word in each lesson. There will also be an actual sample test at the end of the course. By the time, you finish this course in 7 weeks; you will know what makes a computer work and how to repair it when it  more...

Cisco CCNA WAN Protocols-Configuring X.25 ...wo types of virtual circuits. You will be presented with information that describes the need for Address Resolution and how it relates to transferring data across a network. This unit also introduces the X.25 protocol suite as it is mapped against the OSI reference model. Specifically, the PLP, LAPB, and X.21bis protocols, which make-up the X.25 protocol, are discussed. Also explained is the  more...

American Citizenship Test Prep ...hip test. This course contains seven critical aspects of information that you will need to know, including: rights and responsibilities of American citizens and aspects of eligibility to apply for citizenship, American History, American Government, American Holidays and Symbols, U.S. Constitution (Preamble and Articles), U.S. Constitution (Bill of Rights and Articles) and 100 Practice  more...

Bartending the Easy Way-Online ...m an online course? In this class you will learn valuable information that will make you a superior bartender and a great employee. Additionally, you will be provided with recipes to learn and detailed instruction to practice pouring the perfect shot. This is all you need to get started.Am I guaranteed job placement? You should be very leery of anyone who promises you job placement. That is not  more...

Bartending to the Max-Online ...m an online course? In this class you will learn valuable information that will make you a superior bartender, a great employee and a skilled bar manager. Additionally, you will be provided with recipes to learn and detailed instruction to practice pouring the perfect shot. This is all you need to get started.Am I guaranteed job placement? You should be very leery of anyone who promises you job  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...facility. This course contains a wealth of resources and information that give you the skills for success as an independent transcriptionist, including a module on how to prepare for the certification examinations issued by the AAMT (American Association for Medical Transcription). We don`t just train you for a new career. We give you access to a database that specializes in at-home  more...

Technical Communication Industry Certificate - Mastery Level ...nical communications. This course provides resources and information that will enable you to advance your skill set to a mastery level. We invite both experienced and novice technical communicators to enhance your skill set and become familiar with the concepts presented in this comprehensive program. After completing all nine modules, you will have gained a well-rounded education allowing you  more...

Job Hazard Analysis ...information that will help improve the quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this course is designed to comply with the intent  more...

Analyzing Cash Flow Statements ...alyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement analysis focuses on determining your company's ability in the following four areas: (1) ability to meet short-term obligations and to efficiently generate revenue, (2) ability to generate future revenues and meet long-term  more...

Screening Applicants You've done your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals  more...

Export Controls After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect  more...

HIPAA Privacy Rules Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under  more...

HIPAA Securing Protected Health Information Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to make it easier for healthcare providers, insurance companies, and information clearinghouses to provide adequate care for patients. By using a single set of standards for exchanging electronic data, healthcare organizations can send and receive health information more  more...

Harassment in the Workplace Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must  more...

Supervisor Manager Sexual Harassment Awareness ... information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. To address compliance with California law, this  more...

The Principles of Financial Management ...--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all managers, from line supervisors to senior executives, to use this tool more effectively to support the organization's goals. This course introduces non-financial managers to the principles of financial management.  more...

Planning an Effective Business Meeting If you are in a business that has meetings, you know how much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your  more...

Leading an Effective Business Meeting Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired  more...

Listening Basics ...when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication and listening and learn strategies to overcome weak listening  more...

Customer Satisfaction Analysis and Implementation What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...

Oracle SQL Tuning Tuning SQL and the Optimizer .... Match the columns of the V$LIBRARYCACHE view with the information that they contain. Match the columns of the V$SQLAREA view with the information that they contain. Unit 2: Efficient SQL Code Design: Guidelines Duration: 2 - 3 Hour(s) Identify the type of the SQL statements that are most likely to benefit from tuning. Identify the conditions that will block the use of  more...

Oracle8 Database Administration - Manage Storage Structures .... Match the block space utilization parameters with the information that they provide. Sequence the steps used by the Oracle Server to manage data within a block. Retrieve the information to check the current number of extents and blocks allocated to a segment by using Oracle SQL Worksheet. Retrieve the information to view the extents for a given segment by using Oracle SQL Worksheet.  more...

Oracle8 Performance Tuning Strategies and Techniques ...s Duration: 1.5 - 2 Hour(s) List the diagnostic information that is provided via trace files and events. Identify tuning information available in the alert log file. View the contents of the alert log file. Specify the location of the alert log file. Specify the location of the background and user process trace files. Identify the contents of the user process trace files.  more...

Windows 2000 Professional Advanced User ...h the system tab pages available in Windows 2000 with the information that they contain. Install a new application from a network to a computer by using Control Panel. Install hardware to a computer by using Control Panel. Customize the background of the desktop by using Control Panel. Customize screen savers for the desktop by using Control Panel. Change the appearance of the desktop  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 5 ...ed in a given situation. Match the registry key with the information that they contain. Set a registry key by using the SetRegistryKey member function. Retrieve a value from a registry key by using CWinApp member functions. Store information in a registry key by using CWinApp functions. Unit 2: Remote Communication Duration: 1 - 2 Hour(s) Match the member functions of the CSocket  more...

Oracle 11i10 Order to Cash Order Entry Overview ...end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a transaction type for orders. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle  more...

NetWare Service and Support Upgrade - Part 1 ...tep. Identify the functions of CheckIT5. Identify the information that should be recorded when documenting a LAN system. Identify the information to be recorded when documenting the history of a LAN. Identify the resource information that should be recorded when you are documenting a LAN. Unit 2: Service and Support Research Tools Duration: 2 Hour(s) Identify the  more...

Oracle8i Database Admin Manage Storage Structures ...s. Match the block space utilization parameters with the information that they provide. Sequence the steps used by the Oracle Server to manage data within a block. Retrieve the information to check the current number of extents and blocks allocated to a segment by using Oracle SQL*Plus Worksheet. Retrieve the information to view the extents for a given segment by using Oracle SQL*Plus  more...

Windows 2000 Administration--Part 1 User Accounts ...in the Windows 2000 authentication process. Identify the information that users provide when they log on to Windows 2000. Identify the features of the Windows 2000 security dialog box. Identify the key features of permission control and assignment in Windows 2000. Identify the role of Active Directory in managing user accounts and network resources. Identify how Windows 2000 domains allow  more...

Windows 2000 Administration--Part 1 User Accounts ...in the Windows 2000 authentication process. Identify the information that users provide when they log on to Windows 2000. Identify the features of the Windows 2000 security dialog box. Identify the key features of permission control and assignment in Windows 2000. Identify the role of Active Directory in managing user accounts and network resources. Identify how Windows 2000 domains allow  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ... 3 - 4 Hour(s) Match System Monitor counters with the information that they provide about resource utilization on a Windows 2000 computer. Log specific data about network traffic by using Microsoft Network Monitor. Identify a specific problem in microprocessor utilization based on specific counter values in System Monitor. Identify a specific problem with memory performance based on  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ... 3 - 4 Hour(s) Match System Monitor counters with the information that they provide about resource utilization on a Windows 2000 computer. Log specific data about network traffic by using Microsoft Network Monitor. Identify a specific problem in microprocessor utilization based on specific counter values in System Monitor. Identify a specific problem with memory performance based on  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...for using Windows Installer. Match the commands with the information that they log in event log. Match the Windows Installer package problems with the commands that can be used to troubleshoot the problems. Unit 2: Fax: Configuring and Managing Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by using Control Panel. Send a fax by using Send Fax Wizard. Create a  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...for using Windows Installer. Match the commands with the information that they log in event log. Match the Windows Installer package problems with the commands that can be used to troubleshoot the problems. Unit 2: Fax: Configuring and Managing Duration: 3 - 4 Hour(s) Prepare a fax device for sending a fax by using Control Panel. Send a fax by using Send Fax Wizard. Create a  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...hard disk in Windows XP Professional. o Identify system information that can be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures available for monitoring processes in Windows XP Professional Task Manager. Audience The intended audience  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...hard disk in Windows XP Professional. o Identify system information that can be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures available for monitoring processes in Windows XP Professional Task Manager. Audience The intended audience  more...

Business Travel Safety Domestic Travel ...king travel arrangements. Identify information that should be included in an itinerary. Identify who you should contact before traveling. Identify the documents you should bring on your business trip. Identify the type of clothing you should pack for your business trip. Simulation  more...

Organizational Skills Managing Information ... how to assimilate and make the best use of the stream of information that flows through their work environment on a daily basis. They explore ways to process, retain, prioritize, and preserve messages and data that are key to their productivity and effectiveness. Learn To Appropriately categorize and act on information received via paper, e-mail, and voice  more...

Budgeting Operating Manufacturing Budgets ...a rate variance. Identify types of information that can be determined from a manufacturing budget. Simulation Overview: In this simulation, you will meet with Ronald Spear, one of Icon's accountants who works with manufacturing budgets in Icon's Home Appliances Product Group. Ron will discuss the sections of a manufacturing  more...

Budgeting Capital Budgeting ...e capital budget process. Identify information that should be included in a capital budget. Sequence the steps managers should follow when justifying a capital project. Follow the process for defending a capital project. Simulation Overview: In this simulation, you will meet with  more...

360-Degree Feedback Experiencing 360-Degree Feedback ...rn To Identify the types of information that should be covered in 360-degree feedback. Identify the characteristics of effective 360-degree feedback programs. Identify criteria for selecting raters. Match the rating biases with their descriptions.  more...

Business Problem Solving Problem Solving Fundamentals ...onse to a problem. Select the information that you should know about a problem. Ask appropriate questions when problem solving. Identify the elements of an effective solution. Select an effective solution. Overcome barriers to solving problems. Audience  more...

IMS Essentials Part 2 IMS Transaction Manager ... message queuing. Identify system information that is recorded on IMS logs. Match dependent region address spaces in the IMS Transaction Manager (TM) architecture with their functions. Identify functions of IMS system generation (IMSGEN) macros. Match types of messages with their descriptions.  more...

The Importance of Metrics to Six Sigma In today's business climate, achieving and maintaining a competitive edge demands a continuous effort. Companies need to use key performance indicators and metrics that are critical in deploying Six Sigma?? projects in order to determine how well their processes are really doing and what they can do to maintain high quality. This course examines how these performance metrics generate information  more...