Online Installing Configuring eLearning Training

A+ Certification Part 2 - Hardware Installation and Configuration This is the second course in a seven part series that presents students with both theoretical and practical instruction on installing, configuring, and upgrading the main microcomputer modules and peripherals.  more...

A+ Certification Part 5 - Operating System Installation and Configuration This is the fifth course in a seven part series. Students will learn both theoretical and practical instruction on procedures for installing, configuring, and upgrading Windows 9X and Windows 2000.  more...

A+ Certification Part 6 - Troubleshooting and Preventive Maintenance This is the sixth course in a seven part series that presents students with both theoretical and practical instruction on procedures for installing, configuring, and upgrading Windows 9X and Windows 2000. The course will also cover system boot sequences and boot methods, along with procedures for adding and configuring device drivers, applications and software for specified devices.  more...

Installing and Configuring Microsoft Windows NT Server 4.0 in the Enterprise Environment - Part 1 This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...

Installing and Configuring Microsoft Windows NT Server 4.0 in the Enterprise Environment - Part 2 This is the final course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...

Win2000 Professional Connect through Networks This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration  more...

Windows 2000 - Installing and Configuring Active Directory To provide an overview of the Active Directory installation and configuration process Students preparing for Microsoft exam 70-217; students working in a medium to very large computing environments that use the Windows 2000 network operating system  more...

Win2000 Directory Server Installing Configuring Troubleshooting Active Directory As an introduction to Active Directory in Windows 2000, this course will help you learn about installing, configuring, and troubleshooting Active Directory. First, you will learn about the benefits and features of Active Directory, as well as the physical and logical layout. You will learn how to install Active Directory, use Active Directory administration tools, and manage single master  more...

Security in a Microsoft SQL Server 2000 Environment To explain how to plan and implement security on a SQL 2000 database Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Transferring and Transforming Data in SQL Server 2000 To enable students to extract and transform data in SQL Server 2000 Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Cisco IP Phones and CallManager Configuration To explain how to compare IP Phones and functions and configure Cisco CallManager to support IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Basic and Advanced Route Plans To explain how to configure basic and advanced route plans in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Microsoft SMS 2003 Installing and Configuring Sites To explain how to install and configure SMS sites Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...

Transferring and Transforming Data in SQL Server 2000 To enable students to extract and transform data in SQL Server 2000 Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Managing Files Folders and Devices in Microsoft Windows XP To show how to manage, control, and troubleshoot files and folders, network devices, and drivers in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional  more...

System Reliability and the Desktop in Windows XP Professional To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional  more...

Networking Protocols and Services in Microsoft Windows XP To explain how to configure networking utilities and IIS and how to manage the remote assistance and remote desktop utilities in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional  more...

Backup and Security Settings in Microsoft Windows XP To explain how to recover from a backup and how to configure security settings in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional  more...

Win2000 Professional Installing and Upgrading This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Professional. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Professional. You will become acquainted with the requirements for installing Windows 2000 Professional, and you will have a chance to practice installing Windows 2000  more...

Win2000 Professional Installing on Multiple Computers In this course, you will learn about Windows 2000 Professional's powerful features that enable you to install the operating system on multiple computers simultaneously. You will become acquainted with the concept of answer files and distribution folders, as well as with the procedure for creating an answer file and distribution folder. You will also learn about the system requirements for  more...

Win2000 Professional Managing Hardware Devices In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...

Win2000 Professional Enhanced Support for Hardware Devices This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)  more...

Win2000 Professional Administering Users and Groups In this course, you will become acquainted with the various tasks involved in administering users and groups. You will learn to create user accounts and groups, change their passwords, and change their group memberships, as well as to set up and modify group policies in Windows 2000 Professional. The course also covers using environment variables, user profiles, and IntelliMirror, all of which  more...

Win2000 Professional Administering Resources In this course, you will become acquainted with the various tasks involved in administering resources. The course will introduce you to the different file systems supported by Windows 2000 Professional: FAT, FAT32, and NTFS, show you a comparison of these file systems, and help you determine the most appropriate file system for a given situation. It will also explain the procedure for converting  more...

Win2000 Professional Custom Desktop Environment In this course you will learn how to customize your desktop environment in Windows 2000 Professional. You will learn how to install multiple languages, use input locales, and compose multilingual documents. You will also learn how to customize elements of your desktop such as the taskbar, My Documents, My Computer, display settings, and accessibility services, as well as how to connect to another  more...

Win2000 Professional Optimizing System Performance In this course, you will learn to optimize system performance and to automate tasks and create offline files and folders. This course explores the use of Task Scheduler, as well as changing schedules and customizing tasks. You will also learn about the benefits of offline files and the situations in which the offline files and Briefcase are used. The course also explores creating and synchronizing  more...

Win2000 Professional Recovering Data and Systems This course covers system and data recovery. You will be introduced to the procedure of recovering encrypted files and folders. As a user, you will use various components and tools for recovering data. You will also become familiar with the procedure for creating backups, restoring data from backups, and repairing disks using Emergency Repair Disk (ERD), as well as troubleshooting system errors  more...

Win2000 Professional Implementing and Monitoring Security In this course, you will learn about implementing security policies in Windows 2000. The course begins with an explanation of security policies, such as group policies and local policies, and then discusses how to assign account policies, and how to implement security with the auditing feature of Windows 2000 Professional. You will also learn how the security components of Windows 2000  more...

Win2000 Server Managing File and Print Resources In this course, you will learn about managing Windows 2000 file and printer resources. First, this course introduces you to the procedure of sharing and managing files and folders over the network. You will learn to create and replicate a Distributed File System share. Then, you will become familiar with the concept of securing data on a network, and you will learn to monitor access to files and  more...

Win2000 Server Configuring Storage Use This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The  more...

Win2000 Server Maintenance and Troubleshooting This course covers issues related to the maintenance and troubleshooting of the Microsoft Windows 2000 operating system. You will become familiar with the procedures of backing up and restoring data and with the various types of media to which you can back up data. Emergency Repair Disk (ERD) and Boot disks are also covered in this course. You will learn to maintain your system by creating and  more...

Win2000 Server Implementing Local Security and Policies This course describes methods for ensuring security of your Windows 2000 Server computer. It explains the concept of security policies in a Windows 2000 environment, leads you through the process of implementing these policies using the Security Configuration Tool Set, and teaches you to monitor violations of security policies. Next, the course explains the concept of managing local users and  more...

Win2000 Server Monitoring and Optimizing This course discusses issues related to monitoring and optimizing system performance. Optimizing memory usage, monitoring, detecting, and resolving memory bottlenecks in a system, and creating logs and alerts to track system performance are all covered in this course. The course describes processor-related counters and explains the procedures for monitoring processor performance and detecting  more...

Win2000 Server Configuring Network Services This course introduces you to the procedures for installing and configuring networking services, DHCP, and name-resolution services, DNS and WINS, on a Windows 2000 Server. You will learn to create a reservation, authorize the DHCP server, and troubleshoot problems related to the DHCP server. Configuring WINS and DNS servers and troubleshooting problems related to those servers are also covered in  more...

Win2000 Server Managing Terminal Services This course discusses Terminal Services, a built-in feature of Windows 2000 that deploys the Windows 2000 desktop, as well as Windows-based applications to any of the computers on a network. It also describes the two methods by which Terminal Services can be installed. You will become acquainted with the client hardware requirements and with the server configuration for Terminal Services setup.  more...

Win2000 Server Setting Up Remote Access Service This course explains the procedure for setting up a routing and remote access server (RRAS), which enables users at remote locations to connect to an organization's network. The procedures for configuring the dial-in properties of a user account to allow remote access and for creating a remote access policy are also discussed in this course. In addition, you will learn to configure a remote access  more...

Win2000 Server Sharing Resources Over the Internet This course discusses setting up workstations running Windows 2000 Professional. First, it introduces methods for creating and configuring network connections and describes the system requirements for setting up and configuring Internet connection sharing. You will review guidelines for troubleshooting problems with Internet connection sharing. Next, you will become familiar with the components  more...

Win2000 Server Implementing Interoperability On a Windows 2000 network, you can implement interoperability to enable users to share files and printers in a heterogeneous network environment. This course explains how to integrate Novell NetWare and Apple networks with a Windows 2000 network. The course discusses implementing interoperability with Novell NetWare and with Apple networks and familiarizes you with the protocols required to  more...

Win2000 Server Automated Methods of Installation This course explains automated methods of installation on member servers and workstations running Windows 2000 Server. First, you will become familiar with the concept of Remote Installation Services (RIS) and with the systems requirements for implementing RIS and its architecture. Next, you will learn to install and configure Windows 2000 using RIS, and you will become familiar with the  more...

Win2000 Network Infrastructure Configuring Internet Connection Sharing Network This course discusses the Internet Connection Sharing (ICS) feature of the Windows 2000 operating system, as well as installing ICS, configuring network applications and services for ICS, and troubleshooting problems related to ICS. Next, the course explains the concept of Network Address Translation (NAT), a protocol available as a part of Routing and Remote Access Service (RRAS) of the Windows  more...

Win2000 Server Installing and Upgrading This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will  more...

Win2000 Server Managing Hardware Devices Drivers In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...

Installing and Upgrading Exchange 2000 Server To describe how to install and upgrade Exchange 2000 Server Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft Exchange 2000 Server  more...

Configuring Exchange 2000 To describe how to configure Exchange 2000 Server Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft Exchange 2000 Server  more...

Managing and Monitoring Exchange 2000 To describe ways to manage and monitor messaging connectivity, client connectivity, server growth, and backup and recovery Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging  more...

Basic Concepts of Exchange 2000 Server To introduce the capabilities and structure of Exchange 2000 Server Students preparing for Microsoft certification in Installing, Configuring, and Administering Microsoft Exchange 2000 Server (70-224), and Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server (70-225)  more...

Active Directory in Exchange 2000 Server To describe Active Directory and how Exchange 2000 integrates with it Students preparing for Microsoft certification in Installing, Configuring, and Administering Microsoft Exchange 2000 Server (70-224), and Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server (70-225)  more...

Microsoft SMS 2003 Installing and Configuring Clients To explain how to install and configure clients Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...

Installing and Configuring BizTalk Server 2000 To install Microsoft BizTalk Server 2000 and use the BizTalk Server 2000 Editor and Mapper IT professionals and administrators seeking to gain competency in the use of Microsoft BizTalk Server 2000; candidates for Microsoft Exam 70-230: Designing and Implementing Solutions with Microsoft BizTalk Server 2000, Enterprise Edition  more...

Installing and Configuring Linux The Installing and Configuring Linux WBT is the first course in the Linux Fundamentals curriculum. It acquaints the students with the Linux's history, design, and distributions. It also enables students to install and configure Linux. End users and Application developers who want an overview of Linux and learn about installing and configuring Linux.  more...

Configuring Network Services - Linux The Configuring Network Services WBT is an intermediate user course that describes the concepts of the network services management system supported by Linux. It provides an in depth explanation of installing, configuring, networking, and administrating various servers, which can be installed through Linux. The course covers all the important concepts of Linux network and server administration in  more...

The X Window System To show the techniques for installing and configuring the X Window System Students wishing to acquire the basic skills required as a Linux system administrator  more...

Updating the Linux Kernel To identify the main factors involved in installing, configuring, and managing the Linux kernel Students wishing to acquire the basic skills required as a Linux system administrator  more...

Linux Networking Services To describe how to configure mail and news services and install web servers Students wishing to acquire the intermediate skills required as a Linux system administrator  more...

Installing Configuring and Optimizing Computers To demonstrate how to install and configure peripheral devices, and optimize and upgrade a computer Anyone wanting to become a hardware support technician  more...

Installing Configuring and Troubleshooting PC Components To recognize how to install, configure and troubleshoot PC components The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)  more...

System Resources and Installing and Configuring IDE and SCSI Devices To demonstrate how to assign system resources and install and configure IDE and SCSI devices Anyone wanting to become a hardware support technician  more...

Cisco CallManager Fundamentals To explain how to deploy a Cisco CallManager server in a cluster using a supported IP telephony deployment model IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Cisco Catalyst Switch Configuration To discuss the major functions performed by Cisco Catalyst switches in an IP telephony network IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Adding Users to Cisco CallManager To explain how to use Cisco CallManager to add users, associate devices to users, and customize Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Using BAT and TAPS To demonstrate how to use the Bulk administration Tool (BAT), a web-based application for Cisco CallManager, and the Tool for Auto-Registered Phones Support (TAPS) to bulk-add and auto-register Cisco IP telephony network IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP  more...

Configuring Cisco Access Gateways and Intercluster Trunks To explain how to configure Cisco access gateways and intercluster trunks in a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Telephony Class of Service and Call Admission To explain how to implement partitions and call search spaces in Cisco CallManager to provide a telephony Class of Service (CoS) within a cluster, configure a Cisco IOS gatekeeper for call admission control, and configure SRST on a Cisco IOS gateway IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates  more...

Configuring Media Resources and Softkey Templates To explain how to use Cisco CallManager to install, configure, and manage media resources, and how to modify standard softkey templates and apply them to Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Cisco IP Phone Features To explain how to configure and use the Cisco IP phone features available to users in a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Using the Cisco CallManager Attendant Console To explain how to deploy Cisco CallManager Attendant Console IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Cisco IP SoftPhone IP Communicator and Extension Mobility To explain how to configure the Cisco IP Softphone, IP Communicator, and extension mobility features IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Cisco Voice over IP Integrated Applications To distinguish between the Cisco Voice over IP (VoIP) applications that can be integrated into a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Enabling Video Calling and Conferencing To demonstrate how to enable video calling and conferencing in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Securing IP Telephony To outline the principles of IP telephony security and explain how to secure the operating system and Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Enabling Authentication and Encryption Features To explain how authentication and encryption are used in Cisco IP telephony security and demonstrate how to configure IP phone authentication and encryption in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Monitoring and Managing IP Telephony Using Internal Server Tools To demonstrate how to manage and monitor an IP telephony solution using internal server tools IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

IP Telephony Authentication and Encryption To recognize the threats to a Cisco IP telephony environment and how to configure it for secure operation IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

IP Video Telephony To recognize the characteristics and protocols of video call technology, and how to implement IP video telephony in a Cisco environment IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Monitoring IP Telephony To recognize the tools of the IP telephony environment and how to maintain it, and monitor and troubleshoot the Cisco CallManager system IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Managing the CallManager System To use IP traffic analysis, reporting, and system tools to manage the performance of the CallManager environment IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Fundamentals of Cisco CallManager To deploy a Cisco CallManager server in a cluster using a supported IP Telephony deployment model. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

IP Phones and CallManager Configuration To select the most appropriate IP Telephony endpoints for a Cisco IP Telephony solution and configure Cisco CallManager to support IP Phones using the CallManager Configuration tool IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Cisco Catalyst Switches and IP Communicator To configure a switch port to receive voice and data traffic on different VLANs and install and configure Cisco IP Communicator with Cisco CallManager to make IP Phone calls from the PC. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Using the BAT Application and TAPS Tool To install the Bulk Administration Tool and use BAT, the BAT Wizard, and the TAPS tool to bulk-add and auto-register Cisco IP Phones, users, and ports in an IP Telephony network. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Cisco Access Gateways and Intercluster Trunks To configure Cisco access gateways and intercluster trunks in a Cisco IP Telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Basic and Complex Route Plans To configure basic and complex route plans in Cisco CallManager featuring hunt groups with final forwarding and call coverage and to determine the outcomes for calls placed in call hunting and call forwarding scenarios. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP  more...

Telephony Class of Service and Call Admission recognize how to implement a telephony Class of Service (CoS) within in a Cisco CallManager cluster, configure a Cisco IOS gatekeeper for call admission control, and configure SRST on a Cisco IOS gateway. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam  more...

Configuring Media Resources and Adding Users To configure and manage media resources in Cisco CallManager and add users and use Cisco CallManager to configure user options and settings for Cisco IP Phones in an IP Telephony network. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Cisco IP Phone Features To configure the Call Park, Call Pickup, Cisco Call Back, Barge, and Privacy features and implement the Cisco CallManager Extension Mobility service in an IP Telephony network. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Cisco CallManager Applications To install and configure the Cisco CallManager Attendant Console on the server and client-side and configure the Cisco IP Manager Assistant (IPMA) for a manager and an assistant user. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Securing Cisco CallManager To recognize how to harden the Cisco IP Telephony Operating System on which Cisco CallManager runs and secure Cisco CallManager Administration against system threats IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Toll Fraud Prevention and IP Phone Security To recognize toll fraud exploits and prevent them, and how to secure the Cisco IP Phone against threats IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Cryptography and PKI To recognize network security problems, and how cryptography and PKI secure network applications IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Installing Configuring and Upgrading SQL Server 2000 To describe how to install, configure, and upgrade SQL Server Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Overview of SQL Server 2000 To provide a high-level overview of SQL Server Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Managing SQL Server 2000 Databases To guide students in configuring, performing, and automating routine administrative tasks Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

SQL Server 2000 Databases To describe how to create and modify SQL Server 2000 databases Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Backing Up SQL Server 2000 Databases To explain how to back up SQL Server databases Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Restoring SQL Server 2000 Databases To describe the process involved in restoring SQL Server databases Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

SQL Server 2000 Replication To describe how to implement the SQL 2000 replication models Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Monitoring SQL Server 2000 Performance To explain how to monitor SQL Server for optimal performance Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...

Microsoft ISA Server 2000 Part 1: Setup and Access Policies This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to create access policies,  more...

Microsoft ISA Server 2000 Part 2: Enterprise Deployment Considerations This is the second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server publishing. The course also  more...