Instant Telephone Seminars

Online Collection Techniques: Do's and Don'ts ...d line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that are outdated and don't cover new technology or ways of communication? Attend this audio conference and learn what types of online collection tools are available, how to use them and how not to use them. Learn how the  more...

Email Collections: Do's and Don'ts ...ones, have given up their landline phones, and use email, instant messages, social media websites and text messages as their primary form of communications. In this live audio conference, you will learn how you can use email to enhance your customer's experience and streamline your business' productivity in relation to getting paid. Learn how email can help improve your collections and what  more...

Using Social Media in Collections ...ll phone and no landline, and use email, text messages or instant messages to communicate. How can you face this challenge while following the laws, following your ethics and without breaking any debt collection laws? In this audio conference, 'Using Social Media in Collections,' you will learn how you can use social media websites and new technology to maintain a good customer base, keep  more...

Risk-Based Pricing Regulation Update: Are You Ready for the Upcoming Compliance Deadline? BenefitsThe Risk-Based Pricing Rule is effective January 1, 2011, and requires all lenders to provide a specific notice to a consumer when the lender sets or adjusts the price and other terms of credit provided to the consumer based on the consumer's credit report. In this teleconference, you will learn the various strategies for compliance, including the special exceptions for auto lending,  more...

Internet and Email: Monitoring Employee Conduct ...tion advancements of the 'infotech age' (email, blogging, instant messaging, social networking sites) have spawned a myriad of societal issues, including important legal, moral and ethical questions. Privacy rights have been the focus of much media attention and affect not only our individual lives, but our workplace relations. Employers must balance employee privacy rights with the legitimate  more...