Online Institute eLearning - Training Resources

Six Sigma Black Belt Personal Training Library ...tem is found to be acceptable, it is equally important to institute a formal system to manage the measurement system to ensure that it continues to be reliable and dependable. MSA explores approaches to managing measurement systems to ensure that they can be depended upon. (2 Units; Assessments; Approximately 7 hours of training.) The DOE: Screening Experiments course provides an overview of  more...

Project Management Professional- (Self Directed) Project Management Professional is a self-directed course that covers the fundamentals of managing projects with the newcomer in mind. Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. This course can be completed as quickly as you care  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...ation Council Heating, Refrigeration and Air Conditioning Institute of Canada International Association of Electrical Inspectors National Association of Home Inspectors Ontario Association of Home Inspectors Ontario Building Envelope Council Ontario Plumbing Inspectors Association Professional Engineers of Ontario Greater Toronto Home Builders' Association Note: By Industry-Based we mean that  more...

Manufacturing Statistics Personal Training Library The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement  more...

Legal Nurse Consulting Certificate Program ...ification in managed care from the Professional Education Institute. He is a Certified Medical-Legal Consultant. Dr. Flarey is editor/author of the book, "Redesigning Nursing Care Delivery: Transforming Our Future," published by Lippincott/Raven publishers. He is also co-editor/author of the following books by Aspen Publishers: "Reengineering Nursing and Health Care: The Handbook for  more...

HTML 4 ...k+ certification. In 2002, Robb co-founded Nebo Technical Institute, Inc.; an Information Technology training development company. When he`s not working madly to meet the next deadline, Robb can be found floating on a high-mountain lake with a fishing pole in hand.Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The  more...

CSS ...k+ certification. In 2002, Robb co-founded Nebo Technical Institute, Inc.; an Information Technology training development company. When he`s not working madly to meet the next deadline, Robb can be found floating on a high-mountain lake with a fishing pole in hand.Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...ed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums and chat rooms, that allow students to interact directly with each other and their instructors to get helpful advice and timely assistance. All modules combine instruction and theory with a hands-on approach so students acquire practical experience  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...ed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums, and chat rooms that allow students to interact directly with each other and their instructors to get helpful advice and help with any questions they have. All modules combine instruction and theory with a hands-on approach so students acquire  more...

Dreamweaver MX 2004 ...oche Pharmaceuticals, the training staff of ITT Technical Institute, and countless others. Since 1988, he has been involved in desktop publishing and computer graphics. His experience from presenting over 600 full-day seminars to thousands of attendees in 48 of the 50 states and throughout Canada has helped him breakdown complex concepts into language that anyone can understand. Frequently  more...

The Customer Support Specialist CSS It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers'  more...

Managing Conflict Stress and Time Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage  more...

Performance Reporting and Stakeholder Management ...ide) - Third Edition, published by the Project Management Institute (PMI??), Inc. Specifically, learners will be introduced to the performance reporting process and will learn to select examples of measures to describe the project team's progress, select examples of forecasting in performance reporting, and match information that should be provided in performance reporting with examples.  more...

Estimating Activity Costs Most project managers are familiar with the sinking feeling that occurs when project costs exceed expectations. Project cost management is concerned with estimating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and  more...

Budgeting and Controlling Costs A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and  more...

Elements of Project Human Resource Management When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding  more...

Implementing Project Human Resource Management Most project managers have experienced the synergy of a well-functioning project team. When such a team exists, a project seems to run itself. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is  more...

Initiating a Project and Preparing the Project Plan Project integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to  more...

Project Integration Executing and Completing a Project Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle  more...

An Introduction to Project Management ...ledge (PMBOK??) Guide published by the Project Management Institute (PMI??). Specifically, learners will be introduced to the characteristics of a project, learn to distinguish between projects and operations, and define progressive elaboration. They'll identify key project management concepts and terms, be introduced to the PMBOK?? Knowledge Areas, and be given information about the variables  more...

Project Life Cycles and Stakeholders Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget.Organizations might "fast  more...

Introduction to Project Process Groups and Initiating a Project ...ledge (PMBOK?? Guide) published by the Project Management Institute (PMI??). Learners will receive an overview of how the Process Groups work together, how the Process Groups and Knowledge Areas relate, and be introduced to the processes that occur within each process group. Learners will delve more deeply into the activities of the first process group--Initiating--to discover how a project is  more...

Project Planning In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for  more...

Executing Monitoring Controlling and Closing a Project After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

Planning Project Procurement and Requesting Seller Responses If project success is to be achieved, products, services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement  more...

Choosing Sellers and Administering and Closing Contracts How do you choose among potential sellers? Why is it important to manage the contract and relationship between the buyer and seller? What's the most effective way to complete and settle contracts? As you advance in this course, which focuses on seller selection, contract administration, and contract closure, you will obtain the skills and knowledge required to manage these areas of Project  more...

Planning for Quality Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and  more...

Performing Quality Assurance and Control The ultimate measure of success for any project is whether the results satisfy the project customer. After all, it's the project customer who determines whether the results of a project were worth the time and money that went into it. However, project managers can't wait until a project is complete to find out whether the results meet the customer's needs. At the scheduled conclusion of a project,  more...

Planning and Identifying Project Risk In a perfect world, decisions would be made with complete certainty--all necessary information would be accurate and available as needed to ensure total success. In the real world, however, this is seldom the case. Real life is fraught with uncertainties; knowledge of events or conditions that may or may not occur is imperfect and incomplete, and this uncertainty affects decisions and outcomes.  more...

Analyzing Project Risk Many people enjoy risk, as evidenced by the popularity of extreme sports. However, in business, risk is less welcome or enjoyable. The science of project management was founded, in large part, to manage risk and prevent it from negatively affecting project objectives, schedules and budgets. To help in this effort, "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third  more...

Responding to and Controlling Project Risk Life is fraught with uncertainties. Knowledge of situations or conditions that may or may not occur is imperfect and incomplete, and this uncertainty affects decisions and outcomes. Whenever decisions must be made without perfect knowledge--which is nearly all the time--there is risk. Contrary to popular opinion, however, risk is not always negative; uncertainty results in positive risk (also  more...

Planning Project Scope Project scope management is concerned with ensuring that projects include and account for all the work needed for the successful completion of a project. Successful project managers use project scope management throughout the project life cycle to identify and control all aspects involved in a project. This course will highlight the importance of project scope management to project performance.  more...

Controlling Project Scope Projects can quickly get out of control if the appropriate actions aren't taken initially. Scope management plays a key role by helping to define and maintain the boundaries of the project throughout the project life cycle. This course will highlight the importance of project scope management to project performance. Through interactive learning strategies and real-life scenarios, the learner will  more...

Elements of Project Time Management Project Time Management is a critical aspect of any project; if project success is to be achieved, a time management system must be used. This course will cover the inputs, tools and techniques, and outputs of the Project Time Management processes that deal with defining project activities, sequencing project activities using the Precedence Diagramming Method, and estimating the resources needed  more...

Project Scheduling Typically, when people hear the words "project management," they think of schedules. Even though project management is much more than just scheduling, one aspect of it--project time management--is about planning when project activities will occur. This course introduces the basic principles of creating and maintaining a project schedule. It will cover the project inputs, tools and techniques, and  more...

Communications Planning and Information Distribution ...uide) -Third Edition, published by the Project Management Institute (PMI??), Inc. Specifically, learners will be introduced to Project Communications Management, communication barriers, and techniques for improving communications in a given business scenario. They'll learn how the inputs to Communications Planning are used and they'll explore examples of tools and techniques for Communications  more...

Portfolio Management Processes and the Organization As a process, portfolio management is a tool that involves executive management in assessing and meeting the needs and expectations of the organization. Whether working with programs or projects, effective portfolio management will give you the tools necessary to make the right organizational decisions. Portfolio management is not conducted in a vacuum; oftentimes the roles and processes will  more...

Program Life Cycle and Organization Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course  more...

Monitoring Controlling and Closing Programs Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed.  more...

Core Concepts in Business Analysis Business analysis is a set of knowledge, tasks, and techniques used to identify business needs and determine solutions to business problems. These solutions can be the specific development of a new system component or, more significantly, the redesign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners  more...

Enterprise Analysis and Making a Business Case Enterprise analysis is a key knowledge area in the practice of business analysis. During enterprise analysis, the business analyst identifies business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In  more...

Introduction to Requirements Planning Business analysts must plan and closely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business  more...

Requirements Planning and Management Business analysts must plan and closely manage requirements for a project in accordance with existing standards in an organization. First, they must identify key roles and stakeholders and decide on a work division strategy. Then, they are ready to handle a key aspect of the business analyst role - that of working with requirements, which is the focus of this course. Working with requirements  more...

Eliciting Requirements Requirements elicitation is the gathering or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners  more...

Analyzing Requirements Using Models There are various types of solution development methodologies that a business analyst must consider when modeling software or business systems. These approaches include business process, object-oriented, and structured analysis methodologies. Though the decision of which methodology to use depends on the culture and standards of the organization, a business analyst can only properly represent the  more...

Refining and Documenting Requirements Once business analysts model the behavior, processes, and usage of a solution to a business problem, they must analyze and document the requirements. To do so, they must compile accurate definitions and descriptions of the solution to allow the project team to correctly implement it. This course will examine how to refine user and functional requirements, quality of service requirements,  more...

Communicating and Implementing Requirements A business analyst expresses the output of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore  more...

Strategic Approaches to Workforce Planning and Employment HRCI SPHR In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and  more...

Security Part 2 Communication Security ... To identify features of the Institute of Electrical and Electronics Engineers (IEEE) 802.1x standard. To identify features of a virtual private network (VPN). To identify features of Point to Point Protocol (PPP) and Point to Point Tunneling Protocol (PPTP). To identify features of  more...

Understanding Wireless Sol Part 1 Wireless Fund WPANs ... Identify wireless-related standards within the Institute of Electrical and Electronics Engineers (IEEE) 802 range. Match the main types of wireless networks with their features. Identify developments in the history of wireless communications. Identify project management guidelines for implementing a successful  more...

Understandng Wireless Sol Part 2 IEEE 802 11 Standards WLANs ... To identify functions of the Institute of Electrical and Electronics Engineers (IEEE) 802.11 Working Group. To identify key features of the Institute of Electrical and Electronics Engineers (IEEE) 802.11 standard. To identify features of the Institute of Electrical and Electronics Engineers (IEEE) 802.11b  more...

Implementing Wireless LANs Part 1 Concepts Technologies This course covers the general concepts of radio signal transmission. It identifies how radio technologies, including spread spectrum technologies, are used by Wireless LANs. The WLAN Industry Requirements section explores the purpose of governing the spectrum band and includes coverage of the FCC guidelines and IEEE specifications. The course also provides a basic overview of the main WLAN  more...

Implementing Wireless LANs Part 3 Security ...s. To identify features of the Institute of Electrical and Electronics Engineers (IEEE) 802.1x standard. To identify Extensible Authentication Protocol (EAP) roles. To sequence the steps in the Extensible Authentication Protocol (EAP) authentication process using a Remote Authentication Dial-in User Server  more...

Wireless LAN Security Part 1 Specifications Standards ... To identify characteristics of the Institute of Electrical and Electronics Engineers (IEEE) 802 Working Group. Audience Experienced network professionals involved in the evaluation, design, planning, installation and management of WLAN. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options  more...

Wireless LAN Security Part 2 Deplyoment Auditing ...tures of ad-hoc and infrastructure modes of operation for Institute of Electrical and Electronics Engineers (IEEE) 802.11. Identify considerations for choosing Wireless Local Area Network (WLAN) security framework elements. Match wireless network patterns with their market segments. Identify Wireless Local Area Network (WLAN)  more...

Oracle 11i General Ledger Fundamentals Part 3 ...ement Fundamentals prepares Implementation consultants to institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Freeze a budget. Identify different methods of inquiring on budgets. Identify features of the Budget Wizard. Audience: This course is targeted at Functional  more...

Oracle 11i General Ledger Fundamentals Part 2 ...ement Fundamentals prepares implementation consultants to institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Create a Journal Entry (JE) using Applications Desktop Integrator (ADI) Wizard. Import a JE. Identify options for setting up JEs. Audience: This course is targeted at  more...

CCNT Basic Data Communications v6 0 Part 3 ...Ns and Communications equipment section teaches about the Institute for Electrical and Electronic Engineering (IEEE), analog and digital communication, modulation, multiplexers, and the Synchronous Optical Networks (SONET) protocol. The Transmission Media section teaches about transmission media cables and wireless transmission media. Learn To: Match IEEE 802 working groups with their  more...