From 123-CBT Computer Based Training
Organizational Skills Time Management 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Organizing Your Time (0.5 - 1 hour) Organize your office and your activities.
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Creativity Innovation Thinking Creatively 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Analyzing Your Creativity (0.5 - 1 hour) Recognize the personal characteristics that promote and inhibit
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Interpersonal Communication Listening Skills 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Analyzing Your Listening Skills (0.5 - 1 hour) Understand the need for the listening process.
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Interpersonal Communication Effective Communication 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
The Communication Process (0.5 - 1 hour) Understand how the receiver influences the phrasing of a
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Interpersonal Communication Telephone Skills 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Telephone Etiquette (0.5 - 1 hour) Project a positive image. Establish a good
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Call Center Inbound Customer Service 

...simulations allows you practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Opening the
Call (0.5 - 1 hour) Maintain a positive attitude when providing service.
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Decision Making Problem Solving Problem Solving Fundamentals 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Analyzing a
Problem (0.5 - 1 hour) Determine the nature of the problem. Generate
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Leadership Development Delegation 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Delegating a
New Project (0.5 - 1 hour) Use the delegation process. Identify
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Leadership Development Goal Setting 

...h simulation, you will practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Setting Project Goals (0.5 - 1 hour) Take the steps needed to develop effective goals.
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Leadership Development Leading the Way 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Creating a
Vision (0.5 - 1 hour) Know what traits enhance leadership skills.
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Leadership Development Motivation 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Motivating an
Underachieving Employee (0.5 - 1 hour) Understand why individual motives vary.
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Employee Performance Resolving Conflict 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Conflict Between Managers (0.5 - 1 hour) Identify conflict resolution styles.
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Change Management Managing Change 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Implementing a
Change (0.5 - 1 hour) Identify the steps of the change process.
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Team Management High Performance Teams 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
Setting Goals (0.5 - 1 hour) Understanding why setting goals is important within teams.
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Team Participation Teamwork Fundamentals 

...ulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation. Unit 2:
The Role of the
Team Member (0.5 - 1 hour) Identify your responsibilities as a team member.
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From Automated Learning Corporation
Laser Safety _ On-Line Training 
Web-training with certification test for operators, technicians, and engineers who deal with lasers. Light as energy, energy conversion
Injuries Laser classifications, warning labels
Nominal Hazard Zone The eye, potential exposure/injury
Maximum Permissible Exposure Safety procedures, eyewear/clothing
Optical density, wavelength dependencies
Placement, lockout/tagout, barriers/traps, hazardous
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Inventory Practices - On-Line Training 
Web-training with certification test for operators, support personnel and production control personnel who work in inventory. Overall inventory process ?Need for inventory control
Categories & characteristics of inventory
Inventory supply chain
Key inventory processes Inventory functions and responsibilities. LearnTech training incorporates interactive learning checks throughout the instructional
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Mechanical Assembly - On-Line Training 
Web-training with certification test for those who assemble mechanical and electronic components. Mechanical assembly as part of the manufacturing process
Sequence of tasks
Documents used and their functions
Tools used in mechanical assembly
Safety principles
Torque verification
Quality procedures. LearnTech training incorporates interactive learning checks throughout the instructional sequences.
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Component Identification: Semiconductors - On-Line Training 
Web-training with certification test for electronic assembly personnel, who deal with semiconductors in their work. Diodes, transistors, integrated circuits, physical characteristics, markings
PCB and circuit diagram symbols for components
Function of semiconductor types
Polarity requirements
Package types. LearnTech training incorporates interactive learning checks throughout the instructional
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Introduction to Electronic Components - On-Line Training 
Web-training with certification test for electronic assembly operators and others who deal with electronic components in their work. Objectives:
Identify resistors, capacitors, and semiconductors
Describe different types of wires and cables
Explain the difference between switches and relays. LearnTech training incorporates interactive learning checks throughout the instructional sequences. For
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ESD Control for Operators - On-Line Training 
Web-training with certification test for those who work with static sensitive devices. ?Conditions likely to cause uncontrolled
ESD ?ESD protective packaging ?Ionization and antistats for static control ?Impact of environmental factors on static charge ?Function of ESD protective items in a protected area ?ESD protective workstations ?Smocks, wrist straps, and footwear ?Personal protection around
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Lean: 5S Workplace Organization - On-Line Training 
Web-training with certification test for personnel involved in
Lean 5S. The origin, structure and benefits of 5S The sorting process "
Red-tag" method for unnecessary material ?Processes to improve access to materials and equipment
Role of cleaning in quality and throughput
Use of procedures, practices, policies, job aids for 5S Roles of management and contributors in monitoring and improving the
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Lead-Free Wave Soldering: Process - On-Line Training 
Web-training with certification for process engineers, technologists, and senior operators who work with lead-free wave. ?Impact of lead-free on wave ?Alloys, difference to tin-lead ?Reliability acceptance, cosmetics ?Flux,
VOC, water-based, no-clean ?Machine set-up ?Fluxer ?Nitrogen,
Solder pot changeover ?Pre-heat, contact time, range ?Dual-wave, board-warp, cooling ?Selective soldering ?Copper
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