Online Instructor Led eLearning - Training Resources

Advanced e-Mail Marketing ...ting prior to taking this advanced course. The course is instructor led via e-mail, a student board and web based instruction. 5 interactive lessons, and a final exam. Each lesson takes about 3 hours to complete the entire course takes about 4 weeks. A personalized certificate of completion will be mailed to you at the end of the course. Regardless of the posted "Start Anytime" or fixed dates  more...

Effective Business Presentations Using Flash This comprehensive, interactive, instructor-led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if  more...

A Fast Track Approach to Making Money as a Freelance Writer (Instructor-Led) Designed to aid individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies  more...

Writing Brush-up This course will help refresh you in the basic academic writing structures. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh you in the three basic  more...

Travel Sales and Trends - Instructor Led Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler.  more...

Tour Operator Certificate - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective tour operator. This includes instruction in the ground transporation, air reservations, tour products, sales and customer service and air fares. The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor  more...

Travel Agent Certificate Program - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service. The Travel Agent Certificate Program consists of twelve individual courses (see course  more...

The Cruise Market - Instructor Led Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures.  more...

Taking Off In Travel - Instructor Led This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning  more...

Syntax (Sentence Wording) Brush-up This course will help you to polish your sentence wording. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to produce clean, clear and concise  more...

Spelling Brush-up This course is intended to be a quick brush-up to spelling. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course takes a simple 3 rule approach to spelling that will  more...

Significantly Increase the Value of Any Property--Instructor-Led A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

Selling Vacation Packages and Tours - Instructor Led Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures.  more...

Punctuation Brush-up This course will refresh your knowledge of the rules and proper use of punctuation. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you brush-up on the  more...

Negotiate Profitable Real Estate Deals--Instructor-Led A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course- Rental property owners can profit from what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Introduction to the Administration of a Medical Office This course is designed for beginning office and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Introduction to Customer Relationship Management-Part 1 In today`s highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course. Introduction to Customer Relationship Management (CRM)-Part 1 In  more...

Instructor Led-Search Engine Training Workshop The key to generating free, targeted traffic to your web site comes with achieving a top ranking To be competitive on the Internet, your site must rank in the top 30 for search engines and directories. Top ranking is the only way prospects can find your site, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web  more...

Grammar Mechanics Brush-up This is a 4 week refresher in the mechanics of English grammar. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your skills for college, on the job,  more...

Ground Transportation - Instructor Led You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution.  more...

Hotels and Lodging - Instructor Led Earn great commissions by booking your client s hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures.  more...

Hotel Certificate Program - Instructor Led The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotle products, sales and customer service and ground transportation. The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email  more...

Find and Purchase Income Producing Properties--Instructor-Led A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Fares and Tickets International - U.S. - Instructor Led International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers.  more...

Front Desk Agent- Instructor Led Participants are guided through the historical context, terminology, telephone techniques, room reservations, check-in and check-out procedures, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will it  more...

ESL for Business - Letters and Memos In this instructor-led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice letters and memos aimed toward a particular audience (customers and peers). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling  more...

ESL for Business - Special Documents In this instructor-led course, students will work on improving their written English skills through dong self-test grammar exercises and working on documents they use every day in their job. Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...

ESL for Business - E-mail Communication In this instructor-led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice e-mails aimed toward a particular audience (peers, customers, and management). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your  more...

Design a Winning Business Based on Your Idea--Instructor-Led A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Creative Writing Brush-up This course will refresh your creative writing skills. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh you in characterization, plots, symbolism and  more...

Cruise Line Certificate Program - Instructor Led The Cruise Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

Comprehensive Online Instructor Certificate Program A robust series of six courses that train instructors how to develop an online course and teach online. This certificate has been developed by a team of educational program development specialists and content experts from an Accredited State University. Let our Comprehensive Online Instructor Certificate program help you position yourself at the forefront of educators in your field! Available to  more...

College Essay Brush-up This course will focus on creating an effective college level essay. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your college essay writing  more...

Certificate in Technical Writing For Current Technical Writers A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...

Certificate in Technical Writing Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...

Car Rental Certificate Program - Instructor Led The Car Rental Certificate provides comprehensive training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation  more...

Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period  more...

Build a Powerful Branding Strategy--Instructor-Led A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...

Automated Car Rental and Hotel Accommodations - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Add to your skills as you interpret car rental and hotel accommodations rate, availability, product and procedures displays and book the reservations.  more...

Automated Car Rental and Hotel Accommodations - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Add to your skills as you interpret car rental and hotel accommodations rate, availability, product and procedures displays and book the reservations.  more...

Automated Air Reservations - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel Accommodations 15  more...

Automated Air Reservations - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel Accommodations 15  more...

Automated Air Fares & Tickets - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.  more...

Automated Air Fares and Tickets - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.  more...

ARC Documents - Instructor Led Here is your ticketing course. Your air traveler will need a ticket and boarding pass to board the aircraft at departure time. The airline tickets used for air travel in the United States are issued, controlled and processed through an Area Settlement Plan administered by the Airline Reporting Corporation (ARC).  more...

Air Reservations - U.S. Domestic - Instructor Led Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Air Reservations - U.S. Domestic, Air Fares - U.S. Domestic, ARC Documents.  more...

Air Fares - U.S. Domestic - Instructor Led Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your client s air itinerary.  more...

Airline Certificate Program - Instructor Led The Airline Certificate provides comprehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets. The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards,  more...

American Citizenship Test Prep This course will help you to study for and prepare to take the INS American citizenship test. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to  more...

Air Reservations - Canadian Domestic - Instructor Led Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel.  more...

Advanced Customer Relationship Management -Part 2 Advanced CRM is the second and final part of our program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile. This is an Instructor-Led course Advanced Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your  more...

Accounting In An Hour Whether you re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Accelerate your Business Growth--Instructor-Led A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of  more...

Implementing and Evaluating Self-directed Learning Self-directed learning is the foundation for the Knowledge Age. Well-conceived implementation of self-directed learning is crucial for the success of learning organizations in the 21st century. In this course, you'll look at three major implementation schemes: distributed implementation, implementation through a learning center, and implementation through an intranet. Learn how to set up the  more...

Oracle Designer 6i First Class Design Generation ...o, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into design level definitions, refining the  more...

Oracle Designer 6i First Class Analysis ..., which covers the same material as the first half of the Instructor Led course Oracle Designer 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling, and function modeling. This course is part of an Oracle  more...

Object Analysis Design Requirements Analysis ...wo, and covers the same material as the first half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML). L earn To: The principles and terminology of  more...

Object Analysis Design Design Implementation ...o, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the student how to apply a development process to move a  more...

Netscape 6 User Fundamentals This course addresses how to use Netscape Navigator, which includes My Sidebar, customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each. Learn To: o Identify the characteristics of the Internet. o Identify the main services provided on the  more...