Instructors Web-based Seminars

Call Center Social Media Certification - Live Online - May 9-11 2012 Social media represents one of the most significant changes in consumer media behavior in history, resulting in fundamental shifts in the way companies communicate and interact with consumers. This course provides the practical knowledge and insights required to establish objectives and strategies and to properly select the social media platforms to engage consumers, while monitoring and measuring  more...

Tune Up Your Listening 2 webinars, each 90 minutes webinar #1 builds awareness of listening habits and their impact on communication. Participants take the assessment instrument, Hear! Hear? Your Listening Portfolio that describes their use of four different listening habits. Participants examine how they prefer to listen, their listening strengths and challenges, and the appropriateness of their listening habits at  more...

The Most Important Metrics For Measuring Supply Chain Performance ...ain Performance." This webinar is fully interactive, with instructors, moderator and all participants interacting over the webinara ™s audio channel. Operations and logistics organizations utilize a number of performance metrics to assess performance and lend direction to their enterprises. Some metrics seem to yield clearer insights than others. A core question on the mind of many  more...

Adobe eLearning Suite ...your location for students who need custom solutions. Our instructors have years of Adobe eLearning Suite production experience, and specialize in implementing digital media tools into a workflow. Before each on-site training session, we take a close look at your current production process, software, resource skill sets, and types of Adobe eLearning Suite content being created. From this  more...