From Serebra Learning Corporation
Computer Telephony Integration 
This
WestNet e-Learning module provides a broad overview of the way
CTI typically works. We will then describe the different levels of automation that fall under the general category of CTI and define some of the key terms and concepts necessary to understand CTI functionality.
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Initiating a Project and Preparing the Project Plan 
...integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to project
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Project Integration Executing and Completing a Project 
...s when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle to integrate project processes, maximize performance, and meet project goals. This
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Advanced Technology Concepts for Web Designers 
To introduce users to the incorporation of
JavaScript and other technologies such as
DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration
Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
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Integrating Databases with ASP 3 0 
This course is the third course in a series of three in the
ASP curriculum. The course provides a description of database integration with
Active Server Pages. It also enables students to publish and secure ASP applications. Programmers wishing to learn about Active Server Pages.
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Convergence of Communications 
This
WestNet e-Learning module discusses how wide area network (
WAN) technologies support and help implement converged communications, voice, video, and data all transported over the same physical network topologies. We will also investigate components key to integrating puclic swiched telephone network (
PSTN) and data communications.
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IPv6 
To intoduce
IPv6, explain its features, and discuss how it can be implemented
Technical support personnel, system engineers, network administrators, network managers, integration specialists
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VoIP Network Integration with Legacy Services 
This module focuses on how we interface legacy
PSTN services with an H.323 network. First, we trace the steps involved in setting up and tearing down an H.323 call. Next, we explore how we can translate
Signaling System 7 (
SS7) interswitch signaling into packetized network traffic, carrying such advanced call features as call forwarding, calling and called party identification information, and
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Building and Securing VoIP Networks 
To identify how to implement numbering plans and scalable dial plans for
VoIP networks, calculate existing bandwidth and additional bandwidth requirements for voice and data traffic, and recognize the implications of implementing security measures in IP networks that transport voice IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates
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CCNT Computer-Telephony Integration Essentials v6 0 
This course introduces
CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the
CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable.
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SAP R 3 4 6 Financial Accountant 
This
SAP R/3 4.6 Financial
Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. It provides the student with an overview of the key components of R/3 Financial
Accounting that affect financial accountants - namely the enterprise structure and master records. Furthermore, the trainee is provided with a structured introduction to the
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SAP R 3 4 6 Cost Center Accountant 
The
SAP R/3 4.6 Cost
Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. The audience for this course includes employees who need to learn how to use the
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SAP Advanced Planner Optimizer APO Overview 
This course introduces the learner to the basic concepts of
Supply Chain Management, as well as the functions and advantages of
SAP APO. This course also covers the components of SAP APO and their functions. The intended audience for this course include those who need to learn how to use SAP APO, and members of project teams (organizational and conceptual phases).
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mySAP com Workplace Overview 
mySAP.com
Workplace Overview introduces the student to mySAP.com and the explains the role of the
Workplace. It also shows the administrative system, which ensures that the Workplace functions are made available to the user. The Workplace unit takes a closer look at the Workplace concept, paying particular attention to roles,
MiniApps,
Customizing, and integrating component systems in the
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HIPAA Portability 
This course provides an overview of the basic requirements needed to understand and comply with
HIPAA portability rules.
The
Health Insurance Portability and
Accountability Act of 1996 (HIPAA) prohibits discrimination by group health plans based upon the health status of an individual. It sets mandated standards for the portability and availability of health care including standards for
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Novell GroupWise 6.5 Advanced User 
This course is the second part of a two-part series. This course will focus on advanced tasks involving working with other users such as group calendaring and proxy access. It also covers other features such as
WebAccess GroupWise Messenger archiving junk mail management alternative connection modes and browser integration.
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Project Management: Coordination 
...integration, the differences between a project and product lifecycle, as well as the functions of a project plan. In addition, this course covers the components of a project management information system, how to conduct mid-project evaluations, and how to use stakeholder input while implementing the project plan. Finally, this program teaches students the functions of a change control system,
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IBM WebSphere Business Integration Message Broker Fundamentals 
The purpose of this course is to provide learners with a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done
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SQL Server 7.0 Web Integration 
...n be accomplished through
Web applications tools used for integration and technologies involved. This course introduces the overall concept of web and database integration with
Microsoft's
SQL Server 7.0 and then describes the elements of and enhancements to the
Web Assistant in version 7.0 and how to use the Web Assistant and its
Wizard. The course describes enhancements to the Microsoft
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i-Net+ Part 3: Web Site Development 


This is the third course in a four part series that presents students with an overview of programming languages and database integration technologies. This course focuses on the basic
HTML tags for
Web site creation and Web site enhancement techniques; including adding interactivity, style sheets, and modern technologies. Web site testing and using search engines effectively are also covered.
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Microsoft .NET Technology Overview: Part 2 - .NET Server Infrastructure and Services 
This course covers the .NET Enterprise
Servers infrastructure explaining each of the servers in turn - BizTalk Server 2000 Application Center 2000 Commerce Server 2000 Host Integration Server SQL Server 2000 Exchange Server 2000 ISA Server 2000 Mobile Information 2001 Server. It then covers each of the chief products of the .NET initiative and each of the chief services. The course concludes with
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Microsoft FrontPage 2002 Expert User 
This course delivers instruction on the higher level skills required to work with
Web sites in
FrontPage 2002. Modification and structuring of Web sites are covered as well as design considerations and procedures fundamental to Web site customization that include the creation of dynamic pages frames and tables. Finally essential elements in client/server interaction such as the creation of Web
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LAN/WAN Integration 
...urse will cover vendor-independent issues relating to the integration of key networking technologies. LAN/
WAN Integration is designed to explain internetworking between
LANs as well as LANs with
WANs. Students will learn about networking services protocols architectures and technologies and will provide new insight into the methods of integrating LANs with WANs. Additionally this course will
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i-Net+ Part 3: Web Site Development 
This is the third course in a four part series that presents students with an overview of programming languages and database integration technologies. This course focuses on the basic
HTML tags for
Web site creation and Web site enhancement techniques; including adding interactivity style sheets and modern technologies. Web site testing and using search engines effectively are also covered.
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Basics of Windows 98 
An operating system (OS) acts as an interface between the user and the computer hardware. The OS interprets all instructions keyed in by a user and converts them to a format that the computer can understand. Windows 98 is the most popular and widely used operating system in the world. This operating system provides a user-friendly
Graphical User Interface (
GUI) for using its various commands and
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Software Configuration Management 


In this course, the student will learn that
Software Configuration Management (
SCM or CM) is one of the key characteristics of successful software development organizations. By applying configuration management techniques, effective organization and integration of changes can occur. This course provides a practical introduction to the disciplines, techniques, and tools that are a part of software
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