Online Intelligence eLearning

EMOTIONAL INTELLIGENCE ESSENTIALS EMOTIONAL INTELLIGENCE ESSENTIALS  more...

Leading with Emotional Intelligence ...Intelligence Poised, outgoing, cheerful, having empathy for others, being able to express feelings directly but appropriately, and having the capacity for developing relationships. All of these abilities distinguish individuals with high emotional intelligence. Emotional intelligence is a more reliable predictor of success than intellect Leaders with a strong mixture of emotional  more...

Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Microsoft To configure and manage SharePoint 2007's business intelligence tools and services for access to business data  more...

What is Emotional Intelligence ...Intelligence? Do you pay attention to your emotions and the feelings of those around you? The answer to this question can help you discover how in tune you are with your emotions and help determine your emotional intelligence quotient, or your EQ. Your emotional intelligence quotient is your capacity to reason and analyze emotional information. Becoming aware of your emotions can help you  more...

Using Emotional Intelligence on the Job ...Intelligence on the Job Putting emotional intelligence to work is an emerging trend in the corporate world. Developing the best talents in executives, managers, and employees throughout the organization has become vital to workplace success. Intellectual knowledge is no longer enough; you must also have the interpersonal competence that comes with emotional intelligence. In this course,  more...

Improving Your Emotional Intelligence Skills Self-Awareness Self-Management ...Intelligence Skills: Self-Awareness & Self-Management Emotional intelligence is the ability to recognize and deal with emotions in a healthy and productive manner. Many people don't realize that their emotions are determined by what they think, and that concrete self-management techniques exist for gaining control of feelings. Emotional intelligence involves being aware of and managing  more...

Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence Oracle 11i E-Business Suite: Workflow, Alerts, and Daily Business Intelligence Oracle To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment  more...

Decision Making Tools and Techniques ... your most important assets in good decision making: your intelligence and common sense. This course introduces a variety of tools and techniques to use at the three most important steps of the decision-making process: generating, evaluating, and choosing between alternative courses of action. Nominal group technique (NGT) is used to brainstorm and prioritize options as a team. Return on  more...

Decisions and Risk Decisions and Risk Your success as an organizational leader depends on your ability to make decisions. Even though you may have extensive experience making tough business choices, a constantly changing business environment demands relentless skill improvement. This course sheds light on the decision-making process by moving from practical methodologies to decision-making intelligence. Build  more...

Developing Applications that Use SQL Server Business Intelligence Services Developing Applications that Use SQL Server Business Intelligence Services Microsoft recognize how to implement Reporting Services to generate reports and Integration Services to manipulate data according to your requirements  more...

OracleAS 10g Business Intelligence Component Management OracleAS 10g: Business Intelligence Component Management Oracle To examine Business Intelligence components such as Oracle AS Discoverer and OracleAS Reports and to describe how to deploy reports and forms applications to OracleAS  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos ...ise networks. Cisco AutoQoS VoIP incorporates value-added intelligence in Cisco IOS Software and Cisco Catalyst software to provision and manage large-scale QoS deployments. It provides QoS provisioning for individual routers and switches, simplifying deployment and reducing human error. Cisco AutoQoS VoIP offers straightforward capabilities to automate VoIP deployments for customers who want  more...

Sharepoint 2010 Operational Health ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers managing SharePoint server's operational health, including backup and restore methods, monitoring logs, and analyzing the health of the SharePoint farm. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS:  more...

Creating Business Intelligence Solutions with MOSS 2007 ...Intelligence Solutions with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 provides developers with the ability to create intelligent business solutions. This course provides an overview of the features that accomplish this and specifically how to use them to display data using  more...

SAP BusinessObjects Business Intelligence ...Intelligence SAP Businesses generate a large amount of data in the everyday operation. This data is extremely valuable and may be used by employees at every level of an organization. Before it can be utilized optimally, it must be formatted in such a way that an enterprise can capitalize on the vast amounts of data in its possession. SAP Business Intelligence (BI) is an enterprise  more...

SAP BusinessObjects InfoView SAP BusinessObjects: InfoView SAP SAP BusinessObjects provides various tools for enterprise reporting purposes. InfoView is a web-based application that provides an interface for users to perform common activities, such as viewing or modifying reports, without having to install any additional software on their systems. InfoView can work with Xcelsius, Crystal, and Web Intelligence documents.  more...

SAP BusinessObjects Web Intelligence ...Intelligence SAP Data may be an enterprise's most valuable proprietary asset. Each enterprise possesses unique data that, when used strategically, provides a competitive advantage. Data can reveal significant information about customer behavior and preferences, and provide insight into business processes that may ultimately influence what a company sells, how products are made, and how  more...

SharePoint 2010 Security Business Intelligence ...Intelligence Microsoft Microsoft SharePoint 2010 provides several security options for ensuring that only users or groups who should be able to access specific contents can do so. Security can be configured at the item level, and can be managed for individual users or groups. This course examines SharePoint securing, and describes managing SharePoint groups, changing the inheritance for a  more...

Competitive Marketing Strategies Analyzing Competitors Competitive Marketing Strategies: Analyzing Competitors To formulate successful competitive marketing strategies for your organization, you need to understand your competitors. Who are your key rivals and what drives their marketing decisions? What do they do well and where do they miss the mark? Gathering and analyzing this kind of information is the starting point for developing effective  more...

Sharepoint 2010 Content Mgmt Social Computing Collaboration Sharepoint 2010 Content Mgmt., Social Computing & Collaboration Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for enterprise content  more...

Sharepoint Authentication Web App Secruity Configuration ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides information on how to configure claims based authentication and advanced web application security for SharePoint 2010. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS: Microsoft SharePoint 2010,  more...

Configuring Administrating Sharepoint 2010 Search ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage Search for SharePoint 2010. The course will cover how to configure crawl schedules, iFilters, crawl rules, content sources, scopes, managed properties, content types, search components, index partitioning and federated search  more...

Configuring Web Applications for Sharepoint 2010 Configuring Web Applications for Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage web applications for  more...

Sharepoint 2010 Performance Sharepoint 2010 Performance Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers the setup of SSRS, and performance configuration and monitoring. This course is one  more...

Managing Sharepoint 2010 Features Solutions ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers deploying and managing SharePoint solutions and features, managing sandbox solutions, and managing user solutions. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS: Microsoft SharePoint 2010, Configuring).  more...

Configuring Sharepoint 2010 Site Collections ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers creating and managing site collections created in SharePoint. Also covered are the user security for SharePoint. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS: Microsoft SharePoint 2010, Configuring).  more...

Upgrading to MS Sharepoint 2010 ... set up web sites, manage documents, and provide business intelligence to make key business decisions. SharePoint Server 2010 can be upgraded from a previous version or content can be migrated into SharePoint 2010. This course provides the information to plan and implement upgrades and content migrations to SharePoint 2010. This course is one of a series in the SkillSoft learning path that  more...

Installing Configuring MS Sharepoint 2010 ... set up web sites, manage documents, and provide business intelligence to make key business decisions. This course provides an overview of SharePoint 2010 Server architecture and the basic requirements to set up a SharePoint 2010 Server within your organization. The course also demonstrates how to set up and use the configuration tools to deploy SharePoint 2010 Server for the first time. This  more...

Core Configuration for Sharepoint 2010 ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an introduction to Service Application for SharePoint 2010 and how to configure the service application and manage them as a SharePoint 2010 administrator. In addition, the course provides a walk through of SharePoint 2010 Central Administration site and the key  more...

Planning Sharepoint 2010 Service Applications Component Strategy Planning Sharepoint 2010 Service Applications & Component Strategy Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning Service Applications,  more...

Planning a Sharepoint 2010 Upgrade ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into planning an upgrade strategy and designing a migration strategy in SharePoint. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration). Passing this  more...

Designing Sharepoint 2010 Security ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to designing security, architecture, and planning and deploying authentication methods. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration). Passing this  more...

Backing Up Restoring Monitoring Sharepoint 2010 ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint backup, recovery, and performance monitoring. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration). Passing this exam will earn  more...

Sharepoint 2010 Maintenance Provisioning ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint maintenance and provisioning SharePoint components. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration). Passing this exam  more...

Planning for Search in Sharepoint 2010 Planning for Search in Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for search for SharePoint 2010. This course is one  more...

SQL Server 2008 Installation ...ment tools such as SQL Server Management Studio, Business Intelligence Development studio, and the SQL Server Database Engine. These tools allow administrators and developers to build and maintain software solutions, and perform required functions in a server environment. This course identifies SQL Server 2008 components and management tools, and outlines the requirements for installing SQL  more...

Implementing SQL Server 2008 Integration Services ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) Microsoft SQL Server 2008 offers a combination of powerful Business Intelligence services to help clients develop and manage sophisticated business intelligence solutions. With the Database Engine at its core, SQL Server 2008 offers integration, reporting, and analysis tools to  more...

Configuring SQL Server 2008 Integration Services Package ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) This course explores the various components that make up an SSIS package. This includes elements of package control flow, such as containers used to provide the structure in packages, the actual tasks that provide the package functionality, and precedence constraints that  more...

Deploying SQL Server 2008 Integration Services Package ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) This course discusses the deployment and execution of SQL Server Integration Services (SSIS) packages. Once packages have been created, they must be deployed to a production server. This course gives an overview of the package deployment options available, the preparations of  more...

Implementing SQL Server 2008 Reporting Services Solutions ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Reporting Services provides powerful and flexible solutions for enterprise reporting needs. This course introduces the reporting services functionality, tools, installation, and enhancements provided by SQL Server 2008. It outlines the fundamental tasks involved  more...

Deploying Delivering SQL Server 2008 Reporting Services Reports ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) This course discusses features and tasks performed by administrators when working with SQL Server 2008 Reporting Services (SSRS) reports and content. After reports have been created and formatted, it is time to make them available to the users that need them. This involves the  more...

Maintaining SQL Server 2008 Reporting Services ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) Administration and maintenance of Microsoft SQL Server 2008 Reporting Services and its components is key in providing customers and clients access to the Business Intelligence information they need. This course outlines the tools used and tasks involved in managing and  more...

Implementing SQL Server 2008 Analysis Services Solutions ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services gives you the opportunity to take the vast amount of information in your databases and analyze it so that you can use the information to improve your overall business. This course will introduce you to SQL Server 2008 Analysis Services and look  more...

Querying Cubes Working with Data Mining in SSAS ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services takes relational data and provides a robust way to analyze it in a meaningful way through MDX queries and data mining. This course will introduce the fundamentals of querying multi-dimensional data. It will introduce the MDX language which used  more...

Managing SQL Server 2008 Analysis Services Solutions ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services provides a powerful solution for analyzing extremely large amounts of data in a relational database. This course looks at Analysis Services from a management perspective. It outlines the considerations involved with deploying SSAS projects.  more...

Managing SSIS Packages in SQL Server 2008 ...Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) This course discusses managing SQL Server Integration Services (SSIS) packages. Once packages have been created, they must be deployed to a production server and then managed by administrator and users. This course gives an overview of the logging feature and how to use it to  more...

SQL SERVER 2008 BUSINESS INTELLIGENCE DEVELOPMENT MAINTENANCE SQL SERVER 2008: BUSINESS INTELLIGENCE DEVELOPMENT & MAINTENANCE Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448)  more...

Oracle Database 11g R2 Installation Oracle Restart ...erformance and security. In addition it provides business intelligence and data warehousing. This course demonstrates how to install the Oracle Grid Infrastructure, use ASMCA to create disk groups, and create and manage ASM volumes and the Cluster File System. It also outlines how to install Oracle Database 11g, enable direct NFS, using online patching, and use Oracle Restart to manage the  more...

Deployment Topology Availability Deployment Topology & Availability Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning SharePoint deployment topology and availability. This  more...

Sharpoint 2010 Design Sandbox Solutions ...workflows, set up web sites, manage documents, and access intelligence to make key business decisions. This course provides insight into planning a SharePoint taxonomy, and planning for sandboxed solutions. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration). Passing this exam will  more...

Designing a Sharepoint 2010 Physical Architecture Designing a Sharepoint 2010 Physical Architecture Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an overview to planning SharePoint deployment, both logical  more...

Customizing the SharePoint 2010 User Interface Programmatically ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into programmatically working with the SharePoint interface and site customization using Visual Studio 2010. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application  more...

Developing SharePoint 2010 Web Parts Controls ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into developing, debugging web parts, delegate controls and .NET user controls. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application Development). Passing this  more...

Developing Business Logic Using SharePoint 2010 Webflows ECM ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into developing custom workflows, event receivers and customizing Enterprise Content Management features. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application  more...

Programmatically Working with Permissions the BCS Service Mode ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into managing permissions and users in SharePoint, developing Timer jobs, and covers the Business Connectivity Services. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010,  more...

Working with SharePoint Data ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into SharePoint data access via the Client Object Data Model and document storage. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application Development). Passing this  more...

SharePoint Server 2010 Object Model ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into the SharePoint Server Object Model, LINQ integration, and the key query classes for data modeling. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application  more...

SharePoint Features Solutions ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into WCF Data Services, REST, SharePoint Features, and Solutions. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application Development). Passing this exam will earn  more...

SharePoint Site Branding SharePoint Site Branding Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into Branding, Mater Pages, Themes, and CSS.  more...

Extending SharePoint 2010 Search Documents ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight on SharePoint Search, and security context and document namespaces. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application Development). Passing this exam will earn  more...

Stabilizing Deploying SharePoint 2010 Components ...laborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into SharePoint configuration settings, custom site definitions and sandbox solutions. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-573 (Microsoft SharePoint 2010, Application Development). Passing  more...

Applying Emotional Intelligence in the Workplace ...intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you how to respond proactively,  more...

How To Master Staying Positive Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...

The Internet - Applying the Basics to your Business Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

Chart Your Course to Emotional Intelligence ...intelligence capabilities. This course is designed to put students in charge of their learning process by identifying which emotional competencies they need to practice, and allows them to choose developmental activities which are best suited to their personal situation. Through fostering students? desire to engage in the process of self improvement, the use of feedback, case studies, and  more...

Bartending the Easy Way-Online ...eas of the job. Bartending is a career that demands great intelligence, quick-thinking, an excellent memory, physical stamina and superior multi-tasking skills. These talents cannot be taught in any bartending class. However, since there are all types of bartending jobs that require many different levels of skill, anyone can become a bartender. When researching your choice of a bartending  more...

Bartending to the Max-Online ...eas of the job. Bartending is a career that demands great intelligence, quick-thinking, an excellent memory, physical stamina and superior multi-tasking skills. These talents cannot be taught in any bartending class. However, since there are all types of bartending jobs that require many different levels of skill, anyone can become a bartender. When researching your choice of a bartending  more...

Coping with Criticism and Feedback We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with  more...

Defining Emotional Intelligence ...h shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often determine if people excel in life, relationships, and the workplace. In this course, you'll learn more about  more...

Emotional Intelligence in the Workplace What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and  more...

Emotional Intelligence and Teamwork Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...

Increasing Emotional Intelligence ...h the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by what they think, and that concrete  more...

Emotionally Intelligent Leadership ...intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing your  more...

Essentials of External Consulting You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly  more...

Competitive Intelligence Implementing a Competitive Intelligence System ...Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one. Learn To  more...

Competitive Intelligence Analysis Dissemination ...Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI results,  more...

Competitive Intelligence Researching Online ...Intelligence: Researching Online offers the student an overview about the Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using search  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 ...tion (PJL). Identify features of Oracle Daily Business Intelligence for Projects (PJI). Sequence the steps in the Oracle Enterprise Project Management Solution business flow process. Identify features of integration of Oracle Projects with Oracle E-Business Suite applications. Identify features of integration of Oracle Projects with Oracle financial applications. Identify  more...

Business Intelligence ...ction to the basic and more advanced concepts of business intelligence and discusses the architectures of possible solutions. The content of the course is divided into two main sections. The first section takes a closer look at general principles and explains why business intelligence is necessary from the point of view of top management. Possible solutions are also discussed. Due to the  more...

IBM DB2 Universal Database V7 1 Transition The IBM DB2 Universal Database V7.1 Transition Curriculum includes the following courses: IBM DB2 Universal Database V7.1 Transition: Part 1(Core Competencies) IBM DB2 Universal Database V7.1 Transition: Part 2(Business Intelligence) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

IBM DB2 Universal Database V7 1 Transition The IBM DB2 Universal Database V7.1 Transition Curriculum includes the following courses: IBM DB2 Universal Database V7.1 Transition: Part 1(Core Competencies) IBM DB2 Universal Database V7.1 Transition: Part 2(Business Intelligence) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

IBM DB2 Univ Database V7 1 Transition Part 2 Business Intelligence ...at students will be introduced to the concept of business intelligence. This course also covers administrative enhancements, and it discusses DB2 family enhancements. Learn To Identify the components of the data warehousing process. Identify the enhancements in Business Intelligence (BI) products available for DB2 version 7.1 Identify the components of Visual Warehouse in DB2 version  more...

IBM DB2 Univ Database V7 1 Transition Part 2 Business Intelligence ...at students will be introduced to the concept of business intelligence. This course also covers administrative enhancements, and it discusses DB2 family enhancements. Learn To Identify the components of the data warehousing process. Identify the enhancements in Business Intelligence (BI) products available for DB2 version 7.1 Identify the components of Visual Warehouse in DB2 version  more...

Competitive Intelligence Series The Competitive Intelligence Series includes the following courses: Competitive Intelligence: Implementing a Competitive Intelligence System Competitive Intelligence: Analysis and Dissemination Competitive Intelligence: Researching Online To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Emotional Intelligence Series The Emotional Intelligence Series includes the following courses: Emotional Intelligence: Developing Emotional Intelligence Skills Emotional Intelligence: Applying Emotional Intelligence in the Workplace Emotional Intelligence: Emotional Intelligence for Executives To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Emotional Intelligence Developing Emotional Intelligence Skills ...Intelligence: Developing Emotional Intelligence Skills gives the student an overview of the use of Emotional Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations, including being assertive, providing and accepting feedback, building positive work environments, and  more...

Emotional Intelligence Applying Emotional Intell in the Workplace ...Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict,  more...

Emotional Intelligence Emotional Intelligence for Executives ...Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions, explains the use of Emotional Intelligence from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and  more...

Customer Relationship Mgt Fundamentals of CRM ...enefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the CRM process, as well as critical success factors a company should evaluate before  more...

Oracle Application Server 10g Administration Part 1 ...se portals and mobile devices, provide real-time business intelligence, integrate applications, and automate business processes. Learn To: Identify attributes of grid technology. Identify benefits of using Enterprise Manager Grid Control comprehensive management system. Identify features of Oracle Application Server 10g (OracleAS). Audience: The course is intended  more...

Oracle Application Server 10g Administration II Part 1 ...components such as Web cache clusters, OC4J, and business intelligence components. Finally, you will learn how to deploy the various components and the tools and techniques for monitoring and tuning the components. Learn To: Identify enhancements in Oracle Enterprise Manager (OEM) Application Server Control to manage a customized and distributed environment. Identify the uses  more...

Oracle Application Server 10g Administration II Part 3 ...Intelligence components such as Discoverer, Reports, Forms, and XML applications. The users learn about configuring and managing OracleAS Discoverer, OracleAS Reports Services, OracleAS Forms, and XML applications. They also learn how to deploy and manage OracleAS Web Services. Learn To: Match the components of Oracle Application Server (OracleAS) 10g Discoverer with their  more...

Customer Relationship Management - Fundamentals of CRM Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...

Relationship Management - Preparing the Client Relationship In "Relationship Management - Preparing the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what  more...

Customer Service and Consulting This title offers a series of ready to deliver topics covering the basics of serving customers and consultative selling. The consultative approach combines interpersonal skills with expertise in product, service and support to provide a professional, relevant and personalised service.  more...

SAP BI101 - Business Information Warehouse (BI & BW) ...ches the most common end user functions in SAP's Business Intelligence (aka Business Warehouse) system. Course Goal: - BI overview and navigation - Working with the BEx Analyzer and Web Analyzer - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users Prerequisite:  more...