Instructor Led Interaction Training Classes in United States

The European Union s Sarbanes-Oxley Act (E-SOX) ...he directive is implemented under the Lamfalussy process Interaction between these directives and other regulatory initiatives * The three directive and the Financial Services Action Plan * How to comply with both the 8th Company Law Directive and the Sarbanes Oxley Act * The 8th Company Law Directive and the Financial Conglomerates Directive * The 8th  more...

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...he MiFID in EU MiFID and other Directives * Interaction between MiFID and other regulatory initiatives * MiFID, Basel ii and the Capital Requirements Directive * MiFID and the 8th Company Law Directive * MiFID and the Financial Conglomerates Directive * MiFID and UCITS iii * MiFID and the 3rd Anti Money Laundering Directive of the  more...

Digital Data Acquisition, Signal Processing and Analysis This short course teaches participants to specify, evaluate and use digital data acquisition systems in laboratory and field applications. It then discusses the tools available for analysis of data acquired by digital data acquisition systems for a variety of laboratory and field applications. Interaction between test design, data acquisition and analysis is emphasized.  more...

Digital Signal Processing and Data Analysis This short course provides participants with a working knowledge of the tools available for analysis of data acquired by digital data acquisition systems for a variety of laboratory and field applications. Basic analysis principals and methods are presented and reinforced with practical examples from everyday testing operations. The interaction between test design, data acquisition and analysis is  more...

What Customers Really Want In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the doa s and dona ts of technology, and how to use these advances to  more...

Dimensions of Leadership Virtual Train-the-Trainer The Dimensions of Leadership Profile Virtual Train-the-Trainer empowers trainers and consultants to learn to administer the Dimensions of Leadership Profile and then utilize it to meet their personal and organizational objectives. The Virtual Dimensions of Leadership Profile Train-the-Trainer combines independent study, personalized individual telephone coaching, & a variety of training  more...

Using Customer Experience Paths to Maximize Sales ... of Truth. Rather than concentrating on the face-to-face interactions with customers only, as so many programs do, a CEP focus takes into account all aspects of the business. CEP analysis recognizes that there is much more to the customera s experience than personal interaction with employees. Before a customer ever comes in contact with a business, for instance, they must first make  more...

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE ...hat 70% of the customer s will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your products or services features alone. This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and the process needs of  more...

CUSTOMER SERVICE SKILLS WORKSHOP ... of the reason a customer will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your product or service features alone. This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the  more...

ASP Programming This hands on ASP programming course provides the knowledge necessary to design and develop dynamic web pages using Active Server Pages (ASP). Topics include VBScript syntax, ASP intrinsic objects, IIS components, file I/O and database interaction. Students will learn how to connect to data from any ODBC-compliant database, and create database-driven HTML forms and reports. Students will also  more...

How to Run Meetings with Muscle A full-day workshop, this program focuses on common problem dynamics in meetings and how to fix them. Up to 15 participants will bring real-life situations to be addressed by the instructor(s) and other participants. Confidentiality is assured. Attendees will learn: * the three techniques to manage difficult participants * how to handle the domineering talker * what will make people WANT to come  more...

Implementing High Performance Work Teams This workshop focuses on human interaction in the workplace. Team selection criteria, coaching and development are discussed and techniques to sustain are presented. An off-site location is recommended.  more...

How to Purchase Services SERVICES-They don't come in containers and you can't count them. Plus, you often buy them but don't use them until after you need them. Those are just a few of the reasons that make cost-effective purchasing of services a major challenge. Do you get the quality of services that you want for the best price you can find? In this workshop you will learn to purchase services with the same confidence  more...

Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005 ...se, what the platform or operating system can do, and the interaction between the operating system and the database.   Basic understanding of server architecture such as CPU and memory utilization and disk input/output (I/O).   Basic knowledge of application architecture. Students should know how applications can be designed in three layers, what applications can do, the interaction between  more...

Resolving Conflict: Strategies for Improving Communication and Building Relationships ...digm, their position. Our paradigms are the result of the interaction of our conditioned perceptual skills and reinforced experiences. conflict: discovery of different points of view. challenge: an impersonal request to consider an alternative point of view. shared understanding: an improved understanding of the breadth and depth of an issue as a result of dialogue. equifinality: the  more...

Designing the Data Tier for Microsoft SQL Server 2005 ...se, what the platform or operating system can do, and how interaction between the operating system and the database works.   Have basic knowledge of application architecture. That is, how applications can be designed in three layers, what applications can do, how interaction between the application and the database works, and how the interaction between the database and the platform or  more...

Designing Microsoft SQL Server 2005 Server-Side Solutions ...se, what the platform or operating system can do, and how interaction between the operating system and the database works.   Have basic knowledge of application architecture. That is, how applications can be designed in three layers, what applications can do, how interaction between the application and the database works, and how the interaction between the database and the platform or  more...

Communicating Effectively Communicating Effectively Overview How do you make sure that the customers are receptive to us? Approach each interaction with the right mindset AND with a strong set of communication skills — presence, listening, questioning, relating, and checkbacks. Customers expect to be heard. Customers expect to be dealing with a competent, knowledgeable rep. Customers expect you to be  more...

Web Site Design ...e class will take you from the basic concepts of web site interaction with the World Wide Web through design and then deployment of a web site. Several types of sites will be addressed, including informational, e-commerce, lead generation and community sites.  The course will prepare you for creating basic personal or business oriented sites. All aspects of web site development will be  more...

Access 2003 Level III ...strict Records Using a Where Condition Lesson 4: Adding Interaction and Automation with Macros Topic 4A: Require Data Entry with a Macro Topic 4B: Display a Message Box with a Macro Topic 4C: Automate Data Entry Lesson 5: Making Forms More Effective Topic 5A: Change the Display of Data Conditionally Topic 5B: Display a Calendar on a Form Topic 5C: Organize Information with Tab Pages  more...

Macromedia Flash A-Z ...ts, and line styles. Manipulate objects, describe shape interaction, and import artwork. Add text and manipulate its behavior and appearance. Build layers and use them to create various effects. Create frame-by-frame, shape-tweened, and motion-tweened animation. Publish a Flash movie. Identify the advantages that symbol use has in building a Flash movie, identify and create the  more...

Advanced JavaScript and Dynamic HTML Training In this Advanced JavaScript and Dynamic HTML training course, students learn to use JavaScript to manipulate CSS styles on the fly in response to user interaction.  more...

SW531 IBM WebSphere Portal V5 Application Development ...BM's WebSphere Portal solution provides a single point of interaction with dynamic information, applications, processes and people to help build business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) portals. This course offers WebSphere Portal application developers the opportunity for building the skills and knowledge to code robust portlet applications using  more...

Flash (classroom training) Introduction in San Francisco by AcademyX Flash Introduction is taught by AcademyX,(www.academyx.com, 415-392-8024) the San Francisco's only Internet-focused, instructor-led training company in the Bay Area. Students will learn to use Flash to create animations that can be published on the Web or as stand-alone files. AcademyX is a Macromedia Authorize Training Partner. Upon successful completion of this course, students will be able  more...

Communicating with Influence Building Successful Interpersonal Team Communication Individual and team success depends upon the ability of individuals to communicate with others and be understood. The communication skills covered in this course are required to successfully exploit individual and group potential, focus a team s efforts, maximize creativity, influence another s thoughts and actions, and continually improve quality and productivity.  more...

Emerging Leaders ...sion and insights with others and learn as much from that interaction as you give. Level IV Leadership - Leading Organizations Learning to lead an organization can be frightening if you expect to know all the answers. Learning to develop those around you will enable you to lead your organization into the future with the confidence that you are going in the right direction and taking others  more...

Presentation and Influence PRESENTATION & INFLUENCE Are stand-up presentation skills integral to the success of your associates and your business? The same skill sets essential to the foundation of successful presentations happen to be vital in refining the basics of impactful and powerfully influential communication. My carefully structured, highly interactive programs deeply instill effective core behaviors and  more...

ADA, FMLA & Workers Compensation Ensure consistency and compliance with the interaction and overlapping elements in the regulations of all three laws.  more...

Advanced Cardiac Life Support (ACLS) ...pport interventions; and the importance of effective team interaction and communication during resuscitation. ACLS is based on simulated clinical scenarios that encourage active, hands-on participation through learning stations where students will practice essential skills individually, as part of a team, and as team leader. Realistic simulations reinforce the following key concepts:  more...