Online Interactive Voice Response eLearning Training
From 123-CBT Computer Based Training
CCNT Computer-Telephony Integration Essentials v6 0

...tures of interactive voice processing.
Sort features of Interactive Voice Response (IVR) and text-to-speech.
Identify features of fax systems.
Match Simultaneous Voice-Data (SVD) configurations with their features.
Identify features of technologies used in videoconferencing.
Identify features of signal-processing boards.
Identify features of private branch exchange (PBX) and unPBX
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