Instructor Led Interactive Workshop Training Classes in Canada
From Last Minute Training
Negotiating for Results
Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as
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Intensive Customer Service Certification Training
...interactive workshop is fun, relaxing, enjoyable, and easily applicable solutions for service excellence that are proven to work in today's toughest customer service arena - the real world. The program addresses topics that include understanding customer expectations, profiling difficult customer situations, dealing with customer objections, a model for effective complaint resolution and how to
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Enhance Your Relationships Through Effective Listening Skills
... through listening. You can look forward to a fast paced, interactive workshop, filled with theory bursts, experiential and awareness exercises, self-assessment tools and video clips from feature films demonstrating masterful listening.
For more information please call 1-877-313-8881 or copy this link into your browser:
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From Live to Learn
Team Building




... They do the right thing at the right time.
This highly interactive workshop will help participants understand the dynamics of team development and learn how to capitalize on individual contributions to group process, which is the bottom line in creating high performance teams.
Participants learn how to build a team, maintain team cohesiveness and how to motivate team members to create
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Communications



"75% of what we hear is misunderstood, distorted, forgotten, or ignored."
We all come to the table with a different set of experiences, circumstances, education and values & beliefs. No wonder Communications is the biggest challenge in most organizations!
Proficiency in communication skills is critical to success.
Communication is a 2-way street to understand and to be understood. This
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From Think Without Boundaries Consulting
Think Without Boundaries


...piration workshop can be delivered in two ways.
As an interactive workshop this begins with identifying the direction a group (or each individual within the group) wishes to go, then developing the action steps to be taken and creating a plan to achieve the goals that have been set. (can be customized for your group - business, women, teens, church, non-profit boards, etc.)
As a
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