Instructor Led Internet Training in Egypt - Training Resources
Internet Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Contacts Plus
Complaints handling
...s whether it is face to face, on the telephone or via the internet.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Knowing what is anger, and the relation between it and the ability of negotiate.
The magic tools to absorb customer anger.
Understand the value of customer complaints.
Estimate types of complaints.
more...
...s whether it is face to face, on the telephone or via the internet.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Knowing what is anger, and the relation between it and the ability of negotiate.
The magic tools to absorb customer anger.
Understand the value of customer complaints.
Estimate types of complaints.
more...
Business Writing Skills Program
...nship.
A great deal of our business is now done over the Internet and through email. Business people are writing more today than ever before and you only have one chance to make a good impression in professional writing.
Our business writing courses will quickly provide you or your team with the skills to explain business concepts, products, services, or ideas to others.
Key Learning
more...
...nship.
A great deal of our business is now done over the Internet and through email. Business people are writing more today than ever before and you only have one chance to make a good impression in professional writing.
Our business writing courses will quickly provide you or your team with the skills to explain business concepts, products, services, or ideas to others.
Key Learning
more...
From SETTEC
Ensuring Customer Satisfaction
* Introduction to Customer Service
* Calming Upset Customers
* Internet Customer Service Skills
more...
* Introduction to Customer Service
* Calming Upset Customers
* Internet Customer Service Skills
more...
