Instructor Led Interpersonal Skills Training - Training Resources
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From Jef Menguin
Positive Attitude The Key to Peak Performance



...r, will provide you with practical tips, tools and proven interpersonal skills that will enable you and your team members to function at peak performance. You will laugh, cry and think and come away with powerful new strategies and a renewed sense of energy and motivation. As a result your team will achieve improved morale, increased performance and higher productivity.
---
So Jef Menguin
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From Abertay Nationwide Training Ltd
PTLLS - Preparing to Teach in the Lifelong Learning Sector


...ment and evaluation
Develop their own communication and interpersonal skills
Develop an awareness of their professional role, the essential value systems which underpin it and the legal requirements for carrying out that role.
We at Abertay Training also proved a wide range of approved trainer courses including the following:
EDI approved Manual Handling Trainer (Level 3) Award
IOSH
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PTLLS - Preparing to Teach in the Lifelong Learning Sector
From Impact Factory
Train The Trainer Skills Training




Impact Factory's flagship two day Public Train The Trainer Course is suitable for all levels of training professional.
It can feel really daunting standing up in front of others as the 'expert'.
People expect a lot when they go on a course, and a 'run of the mill' training puts people to sleep. Spending two days with us will keep you awake - guaranteed.
Our approach to trainer training
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Train The Trainer Course




Impact Factory's flagship two day Public Train The Trainer Course is suitable for all levels of training professional.
It can feel really daunting standing up in front of others as the 'expert'.
People expect a lot when they go on a course, and a 'run of the mill' training puts people to sleep. Spending two days with us will keep you awake - guaranteed.
Our approach to trainer training
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From SETTEC
Advanced Presentation Skills Workshop

Are Presentations important in your organization to be noticed amongst colleagues, management and customers?
Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven?
"Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management
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From Meirc Training and Consulting
Creative Problem Solving and Decision Making - Interpersonal Skills


Apply logical and creative approaches to solving problems and making decisions.
Use traditional and creative tools for identifying causes and generating solutions.
Analyze and solve actual problems facing them at work.
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Certified Sales Manager - Sales and Marketing




Demonstrate traits of an excellent sales manager.
Plan forecasts and quotas with more accuracy and precision.
Conduct sales coaching and counseling sessions effectively.
Demonstrate effective interpersonal skills.
Manage the sales force with confidence and determination.
Provide sales management training for colleagues.
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Interdepartmental Communication - Kuala Lumpur Dubai




By the end of the program, participants will be able to:
Identify and understand the framework of interdepartmental communication.
Understand the importance and practice of excellent internal customer service.
Take a proactive approach in simplifying the work processes and flow between work units.
Remove interdepartmental communication barriers and resolve conflict.
Develop a plan for
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Certified Team Leader - Interpersonal Skills





By the end of the program, participants will be able to:
Promote trust and rapport by exploring team player style and how it responds to team values.
Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team.
Examine the work practices of high performing teams.
Gain new insights into creating a motivating team environment.
Implement
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Efficient Administration and Secretarial Skills




By the end of the program, participants will be able to:
Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively.
Handle telephone calls properly and professionally.
Develop self-management
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Enhancing Your Creativity - Interpersonal Skills




By the end of the program, participants will be able to:
Determine their potential for creativity and innovation
Apply the creative thinking skills and methods in various work-related situations.
Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ).
Recollect and retrieve memorized information easily and quickly.
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Training Your Mind for Success with NLP - Interpersonal Skills


By the end of the program, participants will be able to:
Define and understand Neuro Linguistic Programming (NLP) and its relevance at work
Identify their preferred thinking patterns and filters.
Apply sensory specific language in their day-to-day interactions with others.
Use modeling techniques to improve their skills.
Use NLP in leading and coaching others.
Understand the law of
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Interpersonal Communication Skills



By the end of the program, participants will be able to:
Develop the necessary skills to become better communicators.
Analyze the basic principles underlying interpersonal communication and human behavior.
Understand the verbal and non-verbal components of the human communication process.
Develop skills in listening actively and empathetically to others.
Apply effective ways to deal with
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From Sapphire Training & Consulting, LLC
Establishing Interpersonal Skills
In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.
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From silicon beach training
ISEB Requirements Engineering Training


...rements Engineering approach
Describe the technical and interpersonal skills required of an analyst
Apply a range of requirements elicitation techniques, such as workshops, interviews, scenarios, observation, document analysis, prototyping and questionnaires
Interpret a model of the system data
Model requirements using Context and Use Case Diagrams
Document requirements in a
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From KnowledgeWoods Consulting Pvt. Ltd.
Interpersonal Skills Training












...INTERPERSONAL SKILLS is a TWO DAY Interactive Program that provides a practical foundation for enhancing your Interpersonal Skills
DURATION: TWO (2) Days
Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the principles behind their use.
KnowledgeWoods deliver these programs across India (Noida, New Delhi, Delhi,
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From Last Minute Training
Interpersonal Skills for Todays Professional
The biggest influence on job satisfaction is our relationship with others. Having the skills to interact positively with our co-workers and boss enables the development of effective working relationships and leads to productive business outcomes. This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational
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Building Relationships With Success
This workshop focuses on selling using a strategic relationship-building approach. No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no
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How to Boost Communication for Productivity and Project Management
...s course is intended for anybody wanting to improve their interpersonal skills. It can include those who belong to the manufacturing engineer industry, or that of a plant mager, or team leader, or supervisor, project manger or sponsor, project engineer, and so on. This course will teach you how to assemble and lead effective project and work teams.
You will gain insights that you can use
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From Profit Consulting Co.
The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx
...nagers and Leaders who want to develop their coaching and interpersonal skills.
Learn powerful and effective techniques that help you seize daily coaching situations.
What coaching is about, why it is effective and how to implement it in the workplace.
Learn how to make the traditional switch from "Command and Control" style management to collaborative and supportive coaching.
The
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From The Leadership & Management Training Company Limited
ILM Level 3 Award in Management
... Solving Skills
a Using Information for Decisions
a Interpersonal Skills
a Organising and Delegating
a Assessing Performance
a Motivation
a Giving and Receiving Feedback
a Resolving Conflict
DATES: Every Thursday for Six weeks starting: 8th January 2009
VENUE: Sutton Bassett (Near Market Harborough)
PRICE: 850 per person for self-funding individuals
All
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From Profit Consulting Co.
The Coaching Clinic -Coaching skills for managers


...nagers and Leaders who want to develop their coaching and interpersonal skills.
Course Overview
Learn powerful and effective techniques that help you seize daily coaching situations.
What coaching is about, why it is effective and how to implement it in the workplace.
Learn how to make the traditional switch from Command and Control style management to collaborative and
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From TeamBuilding Blocks
Team building



Hands-on, interactive, experientially based approach. Participants will immediately put into practice the key team building concepts that they've learned through a series of interactive activities. All of our training is guaranteed to improve workplace collaboration and productivity or you do not pay. Training can be conducted at your site or at the Four Mounds Inn & Conference Center in Dubuque,
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From The Ryan Group
Acquiring a Problem-Solving Mindset


Whether you are a small manufacturer struggling with increased offshore competition, a high-volume manufacturer implementing a 'lean manufacturing' program within your state-of-the-art manufacturing facility or a pharmaceutical manufacturer negotiating with the government over the patent life of your
product.... your employees in Sales, Marketing, Manufacturing, Materials, Purchasing,
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From Treeline Training, Inc.
Increasing Your Emotional Intelligence
This program offers you techniques to increase and develop your emotional intelligence. It guides you through proven methods to apply emotional intelligence in the workplace to enhance employee relationships and increase productivity.
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From Asktenali.com
Interpersonal skills Training

A unique workshop on Interpersonal skills and team building by S.Swaminathan
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Soft Skills Training


...munication
Public Speaking
Phone Etiquettes
Email Writing
Interpersonal Skills
Art of Dressing
Team Building
Time management
Stress, Fear and Crisis management
Health and Happiness
Target Audience
This workshop is designed for managers, supervisors or for anyone who desires to enhance their soft skills and leadership skills. Recommended for Top, Middle and Entry Level Executives.
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Developing Soft skills through Activities



...munication
Public Speaking
Phone Etiquettes
Email Writing
Interpersonal Skills
Art of Dressing
Team Building
Time management
Stress, Fear and Crisis management
Health and Happiness
Target Audience
This workshop is designed for managers, supervisors or for anyone who desires to enhance their leadership skills. Recommended for Top, Middle and Entry Level Executives.
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Workshop on Effective Communication





A Transformational Workshop on Communication by S.Swaminathan
This highly interactive workshop explores Communication and Behaviors as they relate to successful management practices.
Workshop Information
The workshop is intended to be provided in an interactive format. A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the
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A Transformational Workshop on Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath





...munication
Public Speaking
Phone Etiquettes
Email Writing
Interpersonal Skills
Art of Dressing
Team Building
Time management
Stress, Fear and Crisis management
Health and Happiness
Target Audience
This workshop is designed for managers, supervisors or for anyone who desires to enhance their leadership skills. Recommended for Top, Middle and Entry Level Executives.
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From Leaders Workshop
Winning at Workplace











...blems and getting work done.
Research shows that good interpersonal skills are essential for everyone. Our program, a Winning at the Workplacea helps participants establish that essential human connection with their co-workers that can revitalize their relationships and maximize their productivity.
Therefore, people who have good interpersonal skills, such as communication, problem
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From PERCON The Strategic Interveners
Effective firt time managers



EFFECTIVE FIRST TIME MANAGERS
OBJECTIVE:
To let new participants become acquainted with themselves and their facilitator in a fun and informal way.
Leadership, the need and challenges of today
Working in a team-coping with changes
To establish quickly cohesiveness in new teams that must work together.
Building high performance teams
To establish the importance of strategising and competing
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Feedback Skills



Improved interpersonal skills essential for developing feedback
To make them aware about the importance of listening for evolving feedback skills
To understand the importance of feedback through Inter-rater reliability in performance assessment and the skills involved
Assessment of Feedback Skills
Improving resilience through introspection
How to respond to critical feedback
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From Miracle Infocom
Corporate Trainings From Miracle Infocom
...kills training
Effective Time Management training
Interpersonal Skills training
Leadership and Team Work training
Leadership Skills training
Networking skills training
Personal Effectiveness training
Personality Development Workshop Positive-Mental Attitude training
Professional Etiquette and Grooming training
Stress Management Skills training
Team
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From Core Excellence
Delhi NCR India Customised Executive Management Learning Development Programmes










Motivation
Time Mgt.
Retail Mgt.
Strategic Mgt.
Team Building
Coaching Skills
Interview Skills
Problem Solving
Decision Making
Managing Stress
Negotiation Skills
Performance Mgt.
Winning Attitudes
Work Life Balance
Customer Service
Presentation Skills
Business Etiquette
Conflict Resolution
Sales Effectiveness
Interpersonal Skills
Planning & Execution
Communication Skills
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From Leads Learning And Development Services
You are Management Now
You Are Management Now is all about developing oneself to embrace the role and responsibilities of a manager. The program will cover the application of various leadership styles, attributes of effective leadership, decision making guidelines, people management, delegation, time and stress, management, interpersonal skills and the dynamics of inspiring followers
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From in_cr_ove
Interpersonal Relations
...interpersonal skills are at the base of every successful organisation because at the end of the day you have to reach out to people. Whether they are your customers, your suppliers, your vendors and even your employees, if there is a gap there will be misunderstandings and a resulting loss to organisations.
On the other hand ensuring effective interpersonal skills offers a distinct
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From Aspect Training
Mentoring Skills for Managers
...embers. Coaching can be used to help people develop their interpersonal skills, help them manage themselves (e. g. project management); improve their leadership style, their team effectiveness, work tactics and strategies. Coaching is used to help leaders make the attitudinal shifts needed to implement lasting change. Business leaders, from corporations to small consultancies employ coaches to
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From FOCUS Traco Indonesia
Presentation Skills Trainings


Become the presenter everyone enjoys listening to.
In business, tough times bring about rapid changesa and they must be communicated effectively. Being well-prepared to give a polished and persuasive presentation keeps you composed and ready for any audience at any time. Develop and enhance your public speaking style and turn even the driest, most mundane information into a dynamic, compelling
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From Persona International
In-House Freelance Soft Skills Trainers Development Program
a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training
This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can
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From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills



Learn how to maintain effective working relationships by
tackling those difficult conversations promptly and confidently
Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict
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Introduction to Group Dynamics and Facilitation



An invaluable and practical workshop to understand and manage group dynamics
Group working is a vital part of achieving results in today s organisations. Whether you re a leader, manager, specialist or consultant creating the conditions for people to work together, at their best, is an essential part of the role. One example is quality decision making in a group. A group with low trust and
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From Wintrac Inc.
Negotiation Skills
...ed positions will stop useful negotiation and poor use of interpersonal skills leads to "stand off" positions and win-lose type situations. Aggressive behavior wins out and the result is not implemented. Win-lose can lead to a future of even less useful meetings. This 2-day course offers the opportunity to learn to negotiate to a position of success.
You can get a complete list of other
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From WIN Sales and Marketing Programs
Selling Rules for Professionals
...n efficient and professional way.
2. Acquire knowledge, interpersonal skills, negotiation skills, poise and assurance.
3. Understand how to manage their portfolios to ensure the best customer service to their clients, work in teams, and boost profitability.
4. Be equipped with the tools to grow fast within their jobs and environment.
5. Learn how to make the best of their resources and
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From Wintrac Inc.
MAKING PROJECTS WORK
...uccess through people. Participants will acquire advanced interpersonal skills and learn consensus-building techniques that help provide clarity and garner commitment from team members, customers and management. These influential skills are instilled in participants through real-world scenarios, which continually reinforce the skills, techniques and concepts necessary to improve project results
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Facilitation Skills Workshop
Teams and groups are much more effective if they are led by a skilled facilitator who encourages participation and creativity while maintaining focus and staying within time constraints. A competent facilitator makes review sessions, meetings, and workshops more productive. A facilitator understands how to plan and prepare for group sessions and how to exercise the interpersonal skills that
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From Vantage Corporate Education
Difficult Conversations - Communicating for Results
...bling individuals within those organizations) to leverage interpersonal skills as a path to improved business results.
Results
*
Better working relationships
*
Fewer communication problems
*
Improved decision-making
*
Better substantive results
A recent Vantage workshop participant reported that, as a direct result of using the tools from
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From Syslogy Consultancy
Corporate Software Training Soft-Skills Training Foreign Language Training
...gotiation Skills
* Professional Effectiveness
* Interpersonal skills
* Global Etiquette
* Decision Making
* Conflict Management
* Essentials of Teamwork
* Supervisory Management
* Stress Management
* Dealing with difficult people
* Interviewing skills
* Train the trainer
We specialize in providing the Gurus for the following technologies:
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From FiTA - The Final Touch Academy
In-house customized programs
Programs we offer as in-house cusotmized programs
We welcome enquiries from corproate houses for our services in the areas mentioned below
Communication skills
Presentation skills
Interpersonal skills
Written communication
Conversational skills
Creativity
Sales
Negotiation skills
Stress management
Time management
Work-life balance
Personality development
Media training
MS-Word
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From Tango Training LLC
Communication and Interpersonal Skills
Poor communication and interpersonal skills are the leading cause of dysfunctional teams. Improve your team's performance by improving their ability to work with and communicate with each other.
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From TACH Solution
Effective QA/QC Management
...ntrol Practitioners
Develop skills in both technical and interpersonal skills
Improve quality understanding and concepts to drive productivity and performance
Promote Cost of Quality thinking in order to relate cost and quality measurement
Course will focus in developing advanced QA/QC methodlogy in an organization to improve on prevention system. This course will improve the understanding
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From Live to Learn
DiSC Behavioural Styles







How do you foster trust, cooperation, understanding and acceptance at a time of broadening diversity?
You can start by administering the DiSC Classic Profile to the people in your organization.
The DiSC Classic Profile is based on the DiSC Dimensions of Behaviour model, which groups behavioural responses into four dimensions or clusters: Dominance, Influence, Steadiness, and
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Adventures in Attitude



Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and
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From People Tree Training Northampton
Interpersonal Skills

Interpersonal Skills are core skills for the modern business professional. If you work with people having top notch communication skills maximises both your performance & the performance of your team or department. From motivating teams to building positive relationships these are tools and skills that your people need in order to enhance organistional performance.
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From Paramount Training Services (PTS)
Health & Social Care
...s encourage assistants to develop their communication and interpersonal skills, which are essential given the amount of contact assistants, have with patients and their relatives.
As a certified care or nursing assistant you are likely to have the opportunity to undertake NVQ/SVQ Level 2 or 3 in Health and Social Care. This qualification requires you to produce evidence of competence in your
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From SuccessSystems, Inc.
People Skills for Technical Professionals, Supervisors & Managers

...managers and technical professionals receive little or no interpersonal skills training in preparation for their jobs. Most of their time is actually devoted to dealing with people and American Management Association studies reveal that 75% of managers who are terminated are let go because of their difficulties with people!
This "How To" training has been one of our most popular programs and
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From Business Training Works, Inc.
Communication Skills Course


...lls Training, Communication Training, How to Communicate, Interpersonal Skills, Improving Interpersonal Skills, Communication Skills Seminar, Communication Skills Workshop, Communication Skills Class, Better Interpersonal Skills, Reading Body Language
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour,
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From TACH Solution
Interpersonal Communication Skills


This program is designed to assist in building successful interpersonal relationships and building skills in face-to-face communications, both professionally and personally. The course addresses three major skill area: analyzing and understanding yourself and others; listening productively; and asserting your thoughts and feelings in a constructive manner. Participants learn modes of
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From SuccessSystems, Inc.
Respectful Relationships

This is the positive pro-active approach to eliminating inappropriate, disrespectful behavior in organizations! Often when organizations have problems with harassment, discriminatory behavior, rudeness, etc., they put everyone through the typical anti-sexual harrasment training (1-2 hours of quoting the law, looking at a video and being told to behave!). What a waste of time and money! No behavior
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From The Lausanne Training and Development Group
Exemplary Customer Service


...interpersonal skills necessary to gain the competitive advantage, enhance customer relationships, and ensure personal and organizational success! You learn the practices that resulting in mutual satisfaction for you and your customer. In this course you experience a variety of customer satisfaction scenarios.
You ll take away skills and knowledge that helps you to leverage the Emotional
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From Boston University Corporate Education Center
Understanding Working with People
Understanding why people behave as they do is vital to productive communication. We manage, make decisions, implement tasks, and work with people in many different ways. Yet, so often we assume others think as we do! This course provides insight into the motivations, behaviors, and actions of you and those around you. Applying this knowledge will increase interpersonal skills and improve
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From Richard Chang Associates, Inc.
High Involvement Teamwork

...interpersonal skills for improved team performance
It has been shown that better interpersonal skills lead to better organizational performance. By understanding your own preferences and those of the people you work with, you can better support each other, communicate with each other, and accomplish more within your daily routines. This program presents participants with the critical aspects
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From Calyptus Consulting Group
Communication and Interpersonal Skills

...Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive criticism and use positive
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Conflict Management

This 1-day Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to
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From Zenergy PD Inc.
Communicating For Better Business

If you are reading this you are probably one of those professionals who spends up to 80% of their time engaged in some sort of communication. Studies have show that an executives overall performance is strongly related to their competence as communicators. It is the secret to all great relationships, business and personal.
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From Arthur McNeil Institute
Medical Administration Program
Arthur McNeil has become one of the most referred institutes for medical Administration and Billing training. Arthur McNeil Medical administration students will receive training in medical office administration. The program includes anatomy and physiology, medical terminology, third party billing and medical office procedures. Written and Oral communication along with critical thinking is
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From Calyptus Consulting Group
Establishing and Maintaining Relationships

In this 1-day program, participants will learn expectations for personal and team relationships; understand methods for diagnosing and evaluating others; be able to assess current relationships and apply a model for improvement; and use methods to pick the right strategy for ongoing relationship-building.
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From People Tree Training Northampton
Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

...interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and success and examine
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