Instructor Led Interpersonal Skills Training Classes in United Kingdom
From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills



Learn how to maintain effective working relationships by
tackling those difficult conversations promptly and confidently
Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict
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Introduction to Group Dynamics and Facilitation



An invaluable and practical workshop to understand and manage group dynamics
Group working is a vital part of achieving results in today s organisations. Whether you re a leader, manager, specialist or consultant creating the conditions for people to work together, at their best, is an essential part of the role. One example is quality decision making in a group. A group with low trust and
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From People Tree Training Northampton
Interpersonal Skills

Interpersonal Skills are core skills for the modern business professional. If you work with people having top notch communication skills maximises both your performance & the performance of your team or department. From motivating teams to building positive relationships these are tools and skills that your people need in order to enhance organistional performance.
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From Paramount Training Services (PTS)
Health & Social Care
...s encourage assistants to develop their communication and interpersonal skills, which are essential given the amount of contact assistants, have with patients and their relatives.
As a certified care or nursing assistant you are likely to have the opportunity to undertake NVQ/SVQ Level 2 or 3 in Health and Social Care. This qualification requires you to produce evidence of competence in your
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From People Tree Training Northampton
Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

...interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and success and examine
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