Leadership and Team Development: Appraisal Interviewing ...Interviewing is one of the key management techniques for evaluating and monitoring peoples' performance at work. Most organisations have their own formal appraisal interviewing system. This course supplies a comprehensive guide to developing your skills in appraisal interviewing whatever the formal system adopted by your organisation. The course looks at all aspects of appraisal interviewing more...
The Appraisal Interview If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above... think again. This course will help you for when you're in the hot seat. It will show how to structure more...
Selection Interviewing ...interviews Selection Interviewing is one of the key management techniques for evaluating whether a job applicant is suitable for the post on offer. This course supplies a comprehensive guide to developing your skills in selection interviewing no matter how your organisation goes about selecting staff. The course looks at all aspects of the selection interviewing process and includes skills more...
Recruitment & Selection Series: Opening the Interview When a candidate comes for an interview, they are probably nervous, even a bit intimidated. If you want to get the environment right for a successful interview, you need to make them feel welcome and relaxed from the moment they step in the door. Candidates will perform better if put at ease, and they will leave with a positive attitude towards your company if they are treated well. more...
Recruitment & Selection Series: Interview Practice If you are judged on the success of your team, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Questionmore...
Exit Interviewing Skills Conducting an Exit Interview ...Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. HR more...
Measuring Customer Satisfaction Simulation Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time more...
Consulting with the Internal Client Simulation Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this more...
Delivering 360-Degree Performance Feedback ...feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and maintain the 360-degree performance feedback process. When you use the techniques contained in this course, you will help ensure that your 360-degree performance review feedback and process are the best they can be. Executives and human resource development staff more...
Recruiting and Selecting Candidates HRCI PHR ...sional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the more...
Exit Interviewing Skills Preparing for an Exit Interview ...Interviewing: Preparing for an Exit Interview offers the student an overview of the purposes and types of exit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews, more...
Hiring Considerations Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment more...
Effective Interviewing ...interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview time more...
Selecting the Best Applicant ... It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision making, and confirm and ratify your decision with other people who know the candidate. Put that all together, and you will have the best possible recipe for choosing the best applicants. Managers, more...
Effective Hiring and Interviewing Skills Simulation ...interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Interviewing Skills Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative candidates, more...
Recruitment and Selection HRCI PHR ...sional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the more...
Americans with Disabilities Act ADA This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act. The ADA of 1990 makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to make sure that people with disabilities have an equal opportunity to apply more...
Equal Employment Opportunity EEO ...interview. Did you pay attention to the types of questions being asked? If not, you may have offered or requested information prohibited under anti-discrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. In this course, you will learn the Equal Employment Opportunity laws that prohibit unfair more...
Interviewing and Hiring Practices ...learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and your interview questions more...
QuickBooks 2003 - Getting Started QuickBooks 2003 is a bookkeeping program for home users and small businesses. This course introduces the QuickBooks 2003 program, its features, and its interface. The course covers the EasyStep Interview wizard, which is used to set up a company in QuickBooks 2003. Finally, the course outlines how to set up customers, accounts, and budgets. more...
QuickBooks Pro 2005 - Setting Up QuickBooks Pro 2005 - Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. The course is primarily targeted to address more...
Interviewing Skills: Preparing for an Interview ...Interviewing Skills: Preparing for an Interview participants learn how to prepare themselves to interview a prospective employee. Participants learn to identify factors that are key to the prospective employee's success on the job including fit with your organization's culture and with the communication styles of co-workers. As a result they enter the interview process with data-gathering more...
Interviewing Skills: Conducting an Interview In Interviewing Skills: Conducting an Interview participants are provided with step-by-step guidance for interviewing candidates researching their references evaluating candidates and choosing among them objectively and appropriately following up with both the chosen candidate as well as those not offered the position. Participants also learn how to handle difficult candidates. more...
Interviewing Skills: Laws Governing the Interview Process In Interviewing Skills: Laws Governing the Interview Process participants are taught how to comply with laws regarding employee interviewing and selection including those treating equal employment opportunity pregnancy discrimination disabilities and immigration status. They explore the provisions guidelines and terms associated with each law and learn how to function within their parameters. more...
Sales Management: Building a Championship Sales Team Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager how to select sales professionals and how to build unity in a sales team. The program also focuses on how to interview successfully how to build relationships and trust within a sales team how to train sales professionals more...
Sales Management Building a Championship Sales Team ...unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals and set performance standards, and how to conduct performance evaluations. Learn To Identify the guidelines for ensuring a successful culture and effective processes. more...
QuickBooks 2003 Getting Started ...atures, and its interface. The course covers the EasyStep Interview wizard, which is used to set up a company in QuickBooks 2003. Finally, the course outlines how to set up customers, accounts, and budgets. Learn To Identify component parts of the QuickBooks 2003 interface. Identify options in the EasyStep Interview wizard. more...
Excellence in Service Building a Customer Service Team ...earn To: Identify how to find quality employees and interview them while following employment laws. Identify how to train employees appropriately to strengthen your customer service team. Motivate and reward your employees based on their individual preferences. Audience: Supervisors, team leaders, and managers who want to learn how to establish service standards and build a more...
Interviewing Skills Preparing for an Interview ...Interviewing Skills - Preparing for an Interview, you will learn specific information and practices that will help you find and hire the right candidate for your team, including steps you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations more...
Interviewing Skills Conducting an Interview ...Interviewing Skills: Conducting an Interview, you will learn the various processes and techniques used to conduct interviews that result in successful hires. Specifically, it teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates more...
Workplace Aggression Taking a Proactive Approach ... Follow four steps when conducting an interview. Follow the appropriate guidelines when disciplining or dismissing an employee. Audience Managers who want to learn how to successfully establish a workplace aggression policy and use proactive hiring techniques. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE more...
Exit Interviewing Skills Preparing for an Exit Interview ...Interviewing: Preparing for an Exit Interview offers the student an overview of the purposes and types of exit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews, more...
Exit Interviewing Skills Conducting an Exit Interview ...Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. more...
Correcting Performance Problems Disciplining Employees ... you must work with Carla to prepare for the disciplinary interview. A good decision regarding the disciplinary action and thorough preparation will demonstrate to Carla and her supervisor that you are capable of handling the interview successfully. Unit 2: Conducting a Disciplinary Meeting (0.5 - 1 hour) Identify guidelines that will enable you to conduct an more...
Managing Generations in the Workplace Recruitment Retention ...explains what strengths each generation will bring to the interview process, offers interviewing strategies, and teaches how best to approach orientation and retention for intergenerational recruits. Learn To Identify guidelines to successfully orient a Builder employee. Identify guidelines for interviewing candidates from the Boomermore...
Advanced Business Comm Enhancing the Comm Message ... handling of press releases, press conferences, and media interviews. In addition, students will learn about the effective management and communication in times of organizational crises. Learn To To identify guidelines for writing effective e-mail messages. To identify guidelines for writing effective negative messages. To identify guidelines for writing persuasive messages. more...
Frontline Leadership Knowledge in the Workplace ...anaging knowledge in the workplace, conducting assessment interviews for employees, utilizing employee knowledge and input, and providing employees with opportunities for continuing education. The program also details the affects technology has on the exchange of knowledge and offers guidelines for using specific types of communication technology. Learn To more...
Organizational Behavior The Organizational System ...oyee satisfaction. Perform an interview to analyze a job's design. Determine the most appropriate method of job redesign for an employee. Implement one method of job redesign for an employee. Identify the elements of workspace design that affect organizational behavior. more...
QuickBooks Pro 2005 Setting Up ...he Help feature.
Learn about components of the EasyStep Interview wizard.
Learn about specifying company information in the EasyStep Interview wizard.
Learn about setting your preferences using the EasyStep Interview wizard.
Learn about adding an income account.
Learn about options in the Items tab.
Learn about options in the Inventory tab.
Learn about entering a customer's more...
Certificate in Preparation for Airport & Airline Employment ...nformation in a manner required by employers
Understand interview techniques which help candidates to express a positive attitude and present their personal attributes effectively
Understand recruitment styles & activities, and how to create a favourable impression
Know how to contribute effectively to individual and group recruitment activities
Develop and understanding of the more...
Embauchez : les pi ges a viter lors de l entrevue Ce JEDlet d crit plusieurs situations embarrassantes v cues par des candidats. Vous apprendrez a diriger une entrevue d'une fa on professionnelle et a laisser a chacun des candidats une impression favorable de votre compagnie. En effet, vos candidats doivent tre consid r s comme s'ils taient des clients. Enfin, ce JEDlet vous guidera a travers les diverses composantes du processus de recrutement more...
Exploring Recruitment Options Find out about the principal recruitment options and innovations available to you. Perhaps you have never recruited before, or feel that your techniques need updating? Do you wonder where other companies look? This JEDlet provides you an abundance of recruiting ideas and tips for finding the right person for your job opening. more...
Selling Your Company to the Press It suggests different strategies to help you prepare for the interview and proposes some tips and tactics for skillfully answering pre-interview and interview questions. Glean some tips on how to present your organization and your message in a positive manner. more...
When You Have to Let Someone Go Do you know how to plan a termination meeting? From choosing the best time and place, to selecting who should attend, examine guidelines of conducting the meeting in a professional and efficient manner while reinforcing a positive corporate image. more...
indesign basics Publishing brochures, newsletters, reports, and other print pieces can be a challenge without the right tools. Along comes Adobe InDesign with all the features and flexibility and you'll need to publish professional-quality layouts. Whether you're new to layout design or making the switch from QuarkXPress, training with InDesign Basics will help you get your creative ideas on the page.
In this more...
graphic design business You've spent years building a portfolio brimming with beautiful work; your graphics groove, your logos lift, and your posters pop. Now the bad news. All the talent in the world is worthless (or, worse, low paid) unless you know how to set up your business and position yourself for successful career.
In Graphic Design Business, you'll learn the essentials of setting up and managing your graphic more...
Advanced Interview Techniques This course delves into the study of handwriting and body analysis revealing clues that can help officers obtain confessions from guilty suspects. more...
Interview Techniques ...o identify deception, but also how to properly conduct an interview.
Interview Techniques ( 8-hour course ) Instructed by Mike Boulch
Obtaining confessions from individuals can be difficult and sometimes impossible. This course is designed to assist officers in extracting needed information from suspects, victims, and witnesses.
Included in this course is a complete review of the history more...
Field Training Officer This course covers selecting an FTO candidate, interview techniques, training methods, learning styles of recruits, incentives, retention, and documentation; every item you can think of that is relevant to this type of crucial police training is here. more...
Gang Training Designed to help police learn how to identify and contend with street gangs and the crimes they commit. The course helps officers assess gang activity and investigate gang-related crimes more effectively in a safe and streetwise manner.
Field Training Officer ( 8-hour course ) Instructed by Glenn Kaminsky
At The Backup, we offer Glenn Kaminsky's FTO curriculum as one of the best available. more...
QuickBooks 2000 2001 QuickBooks 2000/2001 is America's #1 selling accounting software, and with its many new features, it makes managing your business even easier. Users can complete routine tasks such as writing checks, paying bills, creating invoices, tracking funds, inventory, and POs, emailing and faxing invoices, and managing payroll. Author Linda Young guides you through the steps of configuring QuickBooks so more...
Ontario's Virtual Career Resource Centre Our services are all offered online. They are convenient, anonymous, flexible, professional and customized. We offer career counselling, resume writing, interview skills, career/life planning, and customized programs including leadership, communication skills, problem solving, conflict resolution, community action, customer service, assertiveness, confidence building; and will develop curriculum more...
Fundamentals of Nonfiction Writing workshop from Writers Online Workshops ...ction is about a lot more than just facts and figures and interview quotes. Contemporary readers expect their nonfiction to be engaging, compelling and entertaining as well as informative.
In this workshop we ll concentrate on the basic creative (yes, creative) techniques associated with all types of nonfiction writing. You will be encouraged through the use of creative exercises, hands-on more...
Read Your Candidate Better evaluate job applicants by identifying the various messages they send during an interview. Use a variety of question types to provoke specific responses and determine whether the candidate possesses the necessary qualifications. more...
Recruitment and Interviews: Capturing Competency Looking to pinpoint the skills and abilities of a candidate? Incorporate this proven five-step competency-driven template into your recruitment interviews. Examine the prerequisites of this process and explore tips on gathering and interpreting revealing data on applicants. more...
Recruitment Interview Pitfalls Conduct interviews in a professional manner and make a positive impression on candidates. To create a positive experience for you and your candidates, determine the key components of a successful recruitment process, learn how to avoid typical pitfalls, and take note of effective communication techniques. more...
digital video editing I ...
Challenging projects including editing a commercial, an interview, a narrative scene, a music video, a video diary, and a text title sequence. Hands-on learning helps you explore how to apply time-honored principles of film editing using today's digital technology.
Important: Students will need access to a digital video camera with a Firewire connection. Students can use the Avid Free DVmore...