How To Master Personal Career Course description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE: more...
Interviewing Job Candidates Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues more...
Interviewing Skills for Job Candidates ...dates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and how to negotiate the best more...
Leadership and Team Development: Appraisal Interviewing ...Interviewing is one of the key management techniques for evaluating and monitoring peoples' performance at work. Most organisations have their own formal appraisal interviewing system. This course supplies a comprehensive guide to developing your skills in appraisal interviewing whatever the formal system adopted by your organisation. The course looks at all aspects of appraisal interviewing more...
Selection Interviewing ... how to conduct successful selection interviews Selection Interviewing is one of the key management techniques for evaluating whether a job applicant is suitable for the post on offer. This course supplies a comprehensive guide to developing your skills in selection interviewing no matter how your organisation goes about selecting staff. The course looks at all aspects of the selection more...
Recruitment & Selection Series: Interview Practice If you are judged on the success of your team, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Questionmore...
Exit Interviewing Skills Conducting an Exit Interview ...Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. HR more...
Measuring Team Performance Focus on Perceptions This course introduces strategies to use qualitative information gathered from a variety of sources to complement quantitative data. Professionals who want to collaborate more effectively within a group. more...
Delivering 360-Degree Performance Feedback ...feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and maintain the 360-degree performance feedback process. When you use the techniques contained in this course, you will help ensure that your 360-degree performance review feedback and process are the best they can be. Executives and human resource development staff more...
Recruiting and Selecting Candidates HRCI PHR ...sional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the more...
Exit Interviewing Skills Preparing for an Exit Interview ...Interviewing: Preparing for an Exit Interview offers the student an overview of the purposes and types of exit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews, more...
Exit Interviewing Skills The Termination Process ...Interviewing: The Termination Process covers how to monitor and guide your employees' performance, as well as how to terminate employment lawfully. The program also covers how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a more...
Hiring Considerations Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment more...
Effective Interviewing The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview more...
Selecting the Best Applicant Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision more...
Effective Hiring and Interviewing Skills Simulation ...determining the best candidate for the job. The Effective Interviewing Skills Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative candidates, and evaluate applicants. The Effective Interviewing Skills Simulation comprises five scenarios and is based on the SkillSoft series "Effective Hiring and Interviewing Skills." Throughoutmore...
Recruitment and Selection HRCI PHR ...sional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the more...
Rightful Termination One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the more...
Managing Sexual Harassment Problems Simulation You're the manager of consolidations at the corporate headquarters of QXT Chemical Company, a large global corporation. You supervise a team of accountants. When one of them, Shelly Jones, tells you that another of your direct reports, Damon Beasley, has been sexually harassing her, you will need to take action to deal with the situation. This simulation is based on the SkillSoft series more...
Managing Workplace Harrassment Complaints ... take action to deal with the situation. This will entail interviewing Violet to take her complaint, as well as dealing effectively with the ramifications of what she tells you. This simulation is based on the SkillSoft series "Harassment" and contains links to the following course: LCO0203. Note that the intent of this simulation is to illustrate ways of responding to harassing behavior in the more...
Interviewing and Hiring Practices In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres strictly to more...
Equal Employment Opportunity EEO Think about the last time you were in an interview. Did you pay attention to the types of questions being asked? If not, you may have offered or requested information prohibited under anti-discrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. In this course, you will learn the Equal Employmentmore...
Interviewing and Hiring Practices ...learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and your interview questions more...
Interviewing Skills - Behavioral Interviewing ...Interviewing Skills: Behavioral Interviewing you will learn how to identify a job candidate who will be most likely to have the required skills and competencies to be a successful employee. You will be prepared to conduct interviews using job-related questions thus enabling you to identify the best candidate for a job. Additionally candidates for open positions will be able to prepare for more...
Interviewing Skills: Preparing for an Interview ...Interviewing Skills: Preparing for an Interview participants learn how to prepare themselves to interview a prospective employee. Participants learn to identify factors that are key to the prospective employee's success on the job including fit with your organization's culture and with the communication styles of co-workers. As a result they enter the interview process with data-gathering more...
Interviewing Skills: Conducting an Interview In Interviewing Skills: Conducting an Interview participants are provided with step-by-step guidance for interviewing candidates researching their references evaluating candidates and choosing among them objectively and appropriately following up with both the chosen candidate as well as those not offered the position. Participants also learn how to handle difficult candidates. more...
Interviewing Skills: Laws Governing the Interview Process In Interviewing Skills: Laws Governing the Interview Process participants are taught how to comply with laws regarding employee interviewing and selection including those treating equal employment opportunity pregnancy discrimination disabilities and immigration status. They explore the provisions guidelines and terms associated with each law and learn how to function within their parameters. more...
SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...chnique to gather data. Identify the tasks involved when interviewing users for the purpose of data collection. Identify the tasks involved in gathering data during facilitated sessions. Identify the tasks involved in interviewing focus groups to gather data. Identify the benefits of user surveys when collecting data. Identify the uses of collecting data from a help desk. Identify the more...
Professional Selling Over the Phone Prospecting ...erating telesales prospects. As the final element of your interviewing process, Ron will be testing your knowledge of both finding telesales prospects and the appropriate information to leave on a prospect a a s voice mail. If you successfully evaluate the questions and scenarios he presents, there is a good chance that he will hire you on as a Sales Associate. Unit 2: Interacting Withmore...
Sales Management Building a Championship Sales Team ...ent. Follow the guidelines for interviewing successfully. Follow the steps for building trust between sales professionals and yourself. Follow the steps for ensuring that field training is effective. Sequence the steps for setting performance standards. Audience The target audience more...
Excellence in Service Building a Customer Service Team ...ive benefits. Identify the employment laws that govern interviewing and selection. Identify the guidelines for reducing your risk of overstepping Equal Employment Opportunity requirements. Identify steps for preparing for an interview. Identify two actions you should take when opening an interview. Identify three ways to gather information during an interview. Identify the more...
Sexual Harassment Resolving Sexual Harassment Claims ...ng. Follow the five steps for interviewing a complainant. Follow the six steps for interviewing an alleged harasser. Follow the four steps for interviewing a third party. Identify the elements investigators should consider when evaluating evidence. Identify more...
Interviewing Skills Preparing for an Interview ...Interviewing Skills - Preparing for an Interview, you will learn specific information and practices that will help you find and hire the right candidate for your team, including steps you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations more...
Interviewing Skills Conducting an Interview ...Interviewing Skills: Conducting an Interview, you will learn the various processes and techniques used to conduct interviews that result in successful hires. Specifically, it teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates more...
Exit Interviewing Skills Preparing for an Exit Interview ...Interviewing: Preparing for an Exit Interview offers the student an overview of the purposes and types of exit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews, more...
Exit Interviewing Skills Conducting an Exit Interview ...Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. more...
Exit Interviewing Skills The Termination Process ...Interviewing: The Termination Process covers how to monitor and guide your employees' performance, as well as how to terminate employment lawfully. The program also covers how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a more...
Facilitation The Facilitation Process ... Differentiate among the methods for interviewing team members. Identify characteristics of an effective agenda. Use structural tools to enhance your role as a facilitator. Establish ground rules before a meeting begins. Apply steps to prepare a meeting room. more...
Managing Generations in the Workplace Recruitment Retention ...ch generation will bring to the interview process, offers interviewing strategies, and teaches how best to approach orientation and retention for intergenerational recruits. Learn To Identify guidelines to successfully orient a Builder employee. Identify guidelines for interviewing candidates from the Boomer generation. more...
Interview Techniques ...ded in this course is a complete review of the history of interviewing techniques, beginning with the Roman Empire. Skills developed and honed throughout this course include understanding the needs of deceptive people and learning to break down the barriers to confessions. Specific questioning techniques, kinesics, statement content analysis, and handwriting analysis all play major roles in more...
Recruitment and Interviewing Skills Successful managers and team leaders need the skills to find and recruit the best candidates for their team. The course is a two day event which involves readers working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs etc. more...
Fundamentals of Nonfiction Writing workshop from Writers Online Workshops ...r own individual style. You will also learn the basics of interviewing, and how to bring your interview subject to life on the page. You can develop a variety of ideas in this class from personal essays to magazine articles, even start a book if that s what you want to do. The goal is not a single finished piece, but rather the mastery of techniques you can apply to any nonfiction project. (If more...
Fundamentals of Life Stories Writing from Writers Online Workshops In this workshop you will learn fundamental creative writing techniques that will help you explore personal and family stories and record life experiences in ways that are creative, entertaining and personally meaningful. This class encourages personal discovery and the development of individual style through the use of directed journaling, hands-on writing exercises, and constructive critical more...