Instructor Led Intro Training Classes

Intro to Cisco Networking Technologies ...Intro to Cisco Networking Technologies is recommended training for individuals seeking an understanding and knowledge of networking fundamentals including the Open Systems Interconnect (OSI) seven-layer model concepts; terminology and technologies. The course also provides learners with the basic skills and knowledge to configure a Cisco IOS router for network connectivity. It is recommended  more...

Interconnecting Cisco Network Devices ICND Course Content Interconnecting Cisco Network Devices (ICND) presents the concepts, commands, and practice required to configure Cisco switches and routers. Students perform configurations to build a multirouter, multigroup internetwork that uses LAN/WAN interfaces. The student will learn to configure Cisco switches and routers in an IP internetwork. Through lectures, discussions, demonstrations,  more...

CCNA - INTROICND Course Cisco Certified Network Associate- Accelerated (CCNA-ACC) is part of the recommended learning path for students seeking the Cisco Certified Network Associate (CCNA), Cisco Certified Internetworking Professional (CCIP), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), and Cisco Certified Internetwork Expert (CCIE) certifications. Associated Certification:  more...

CCVP Bootcamp Training The CCVP Bootcamp course is a 15-day, lab-intensive course designed for delivery by HBFITES. This task-oriented course teaches the knowledge and skill needed to achieve the CCVP certification. CCVP Bootcamp combines the following courses: Cisco Voice Over IP (CVOICE), Cisco Voice Gateways and Gatekeepers (GWGK), Cisco IP Telephony (CIPT 1), Cisco IP Telephony Part 2 (CIPT2), Implementing Cisco  more...

CVOICE - Cisco Voice Over IP Training CVOICE Course Description Course Content CVOICE 5.0 is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level. CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both  more...

Cisco IP Contact Center Course Description This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to  more...

ADMINISTRATING CISCO CALLMANAGER ...llManager, converges voice and data networks. This lesson introduces Cisco AVVID and the core components of Cisco IP telephony. Lesson 2: Introducing Cisco IP Phones This lesson will teach you the various models of Cisco IP phones and how they work within a Cisco IP telephony solution. You will learn the basic features of Cisco IP phones, analog adapters, and conference stations; the IP  more...

CISCO CALLMANAGER MCS BOOTCAMP CCM Course Description System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the  more...

Advanced AVVID Troubleshooting and PBX Integration ...onfigured a gatekeeper Course Outline 1. Course Introduction 2. AVVID Overview 3. Installing and Troubleshooting Required Software on the Media Convergence Server 4. Using Tools to Troubleshoot the AVVID Network 5. Troubleshooting Dial Plans in Call Manager 6. Troubleshooting the Cisco IP Phones and Interacting with the Switch 7. Enabling and Troubleshooting Media  more...

MS Project ...s Next: IT Project + Course content: Starting a Project Intro and Overview The Project Workspace Project Views Generating Reports Create a New Project Set Non-Working Days Project Properties Creating Tasks Setting Up a Task Importing Tasks Insert and Delete Tasks Estimate Duration Set Elapsed Time Using Milestones Organizing Phases Linking Tasks  more...

MS Access Basic - Advanced ... Course Description: Additional functions e.g. Queries, Intro to SQL, Hyperlinks, Properties etc, to enhance a full fletch database developed on MS Access 2000 Target Students: Stock Controllers, Database Developers, Human Resource Mangers, Client Liaisons etc. Prerequisites: MS Access Intermediate Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with  more...

Adobe InDesign CS3:Essentials Description InDesign is Adobe's premier desktop publishing design and layout application. With hands-on projects, harness InDesign's powerful tools for layout and design, use colors correctly and create consistent and amazing type. Apply art from Adobe Illustrator and Adobe Photoshop, control tables, and output for print and Acrobat PDF. Learn InDesign through hands-on projects. Best ways  more...

Premiere CS3 Introduction Delegates, on completing this Introduction course will be able to use the basic and most used tools in Premiere to capture, Import, edit, apply effects, mix audio, and output to a number of formats for Video, the Web and interactive media such as DVD and Flash. The Delegate will also gain knowledge of video standards, Compression and Editing Techniques.  more...

Web Publishing Overview How do the acronyms of web design become websites? HTML, xHTML, CSS, PHP, div, ul, swf, li, and dozens more combine, often under the protective cover of software applications like Dreamweaver, to make the web interfaces we see every day. In this short class we digest this alphabet soup. Even though the great software used in web design have made it easier to overlook the code it creates, it  more...

Acrobat 8.0 Professional for Business Users Office users, marketing personnel, IT staff, or anyone who needs to create PDFs from Microsoft Office Applications for archiving, emailing and electronic distribution who already have some knowledge of Acrobat or attendance on our intro course. Attendees will be able to create and configure PDF settings for Microsoft Word, Powerpoint and Excel from within Office.  more...

MindSafety 'CHANGE YOUR MIND ABOUT SAFETY' Seminar with EDDIE WOODS Conducted as a powerful perception-changing presentation, and is an excellent 'intro' into the world of MindSafety. This event can also be supported by additional break-out 'insight' sessions covering specific topics the client may wish to focus on, such as Risk Perception or Manual Handling.  more...

Advanced MS Project ...Intro Course - Consolidate all areas of the Introductory Course Working With Resources - Assign Overtime Work to Apply Overtime Rates To Tasks - Adjusting resource schedules and pay rates - Use WBS to organise tasks for reporting schedules and tracking costs Reports, Filters & Views - Customise existing Reports, Filters & Views (task, resource & crosstab) - View & display make  more...

Microsoft Excel Introduction This Course is designed to cover important features of an Excel spreadsheet to new users. Upon completion of the course you will be able to create and save a simple spreadsheet, use simple formulas and functions. Format and print your spreadsheets.  more...

Computer Basics - Starting Out Computer Basics - Starting Out is designed as a hands-on introduction to the world of personal computing for the novice. This course helps participants become familiar with computer terminology, understand the benefits of using a computer, and establish a foundation of computer skills on which they can build in the future.  more...

Introduction to Computers the Internet This course provides a broad foundation for students so that they will have a greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what a computer is, how to manage personal files and folders that they create, and how to use many of the programs that come with the Computer  more...

Keyboarding Skills (1 Day) This course is designed for hunt and peck computer uses who would like to improve their typing skills. Topics include: the keys, shift, capitalization, punctuation, numbers, the number keypad, speed and accuracy, and speed drills. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Adobe InDesign Introduction (French Instr Eng Soft) Adobe InDesign is a desktop publishing (DTP) software application produced by Adobe Systems. The software delivers powerful new features that allow you to explore more creative possibilities, experience greater productivity, and streamline repetitive tasks.  more...

Powerful Sales Presentations Theory This course is intended for those wanting to learn a systematic approach to presenting that will simplify their presentations and make it easier to deliver their message in a professional, logical manner. Participants will learn techniques to improve their communication skills. Participants will explore Important facts about how people learn, retain information and make decisions.We will also  more...

Excel Introduction (2 Days) ...verview of basic Excel training than the original one-day intro. In our two-day introduction of Excel, we provide competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets. This course also provides competency in creating and editing formulas, working with basic functions and the Function Wizard, applying text attributes and other formatting  more...

Microsoft Publisher Introduction Training Create professional looking publications and marketing material in house. Microsoft Publisher helps you create, personalize, and share a wide range of publications and marketing materials in-house. New and improved capabilities guide you through the process of creating and distributing in print, Web, and e-mail so you can build your brand, manage customer lists, and track your marketing campaigns  more...

Opportunity's Knocking Open the Door Recognizing opportunity is the first step towards taking advantage of it. There's an old adage that opportunity knocks but once. If you hesitate to take advantage of it, there's probably someone standing behind you with a catcher's mitt! If you're at a crossroads in your business or your life, you and I will uncover what excites you, drives you, turns you on to the point where you can start  more...

QuarkXPress 8 Intermediate Students will build on existing skills and learn some of the more advanced features of QuarkXPress. Upon completion of this course, students will be able to: Draw B zier lines and shapes; edit B zier points, curve handles, and segments; Import, create and edit Clipping Paths and Alpha Channels; Apply Transparency and automatic feathered Drop Shadows to pictures and text; use QuarkVista for  more...

QuarkXPress 8 Advanced QuarkXPress includes a trio of long-document features tailored for book publishers: the Books, Lists, and Index features. In this course, youa ll learn how to combine several QuarkXPress projects into a Book, control page numbering and styles within that book, and synchronize book styles. Youa ll also learn how to create an automatic Table of Contents by defining and building a List, including  more...

SolidWorks Essentials Parts and Assemblies Introduces the student to the SolidWorks User Interface. Students will learn basic Part Design, Assembly Creation and fundamental Drawing creation. Covered: Intro to SolidWorks Interface, Sketching, Extrudes, Revolves, Sweeps, Intro to Assemblies, Intro to Detailing  more...

Introduction to CMMI ...introduces participants to CMMI and its fundamental concepts. CMMI models are tools that help organizations improve their ability to develop, acquire and maintain quality products and services. Introduction to CMMI helps prepare participants to make valid judgments regarding an organization's implementation of the process areas. The course is helpful in identifying issues that should be  more...