Instructor Led Introduction Training in Egypt - Training Resources
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Upcoming Introduction Training Classes
| Title | Start Date | City | State | Country |
| Occupational Health Safety Management Systems OHSAS 180012007 | ||||
| Sunday, December 6, 2009 - [Register] | Cairo | AL | Egypt | |
| Environmental Management Systems ISO 140012004 Environmental Auditing | ||||
| Sunday, December 27, 2009 - [Register] | Cairo | AL | Egypt | |
From Contacts Plus
AT&T Certificate for Call Center Team Leaders


Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let
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From SETTEC
Environmental Management Systems ISO 140012004 Environmental Auditing

* Introduction to ISO 14001: 2004.
* Environmental Aspects/ Impacts (workshop WS2).
* Resources, rules, responsibility and authority.
* Monitoring and measurement.
* Audit types.
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Introduction to Lean Production and Six Sigma

The objectives of this course are to introduce participants to the concepts of lean production and six-sigma to understand both concepts and appreciate what they can do for them. The course will also reveal the link between the two concepts and introduce a plan for their implementation. The course is equivalent to white belt six-sigma training with the added discussion of the basics of lean
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Ensuring Customer Satisfaction

* Introduction to Customer Service
* Calming Upset Customers
* Internet Customer Service Skills
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Tenders andContracts Management

* Upon the completion of this course, candidates will be able to:
o Conduct an End-to-End procurement process
o Use the different procurement tools and techniques
o Be better negotiators
o Identify which type of contract to use, and when
o Have better command of Contract Management
o Better manage bidding and tendering processes
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Occupational Health Safety Management Systems OHSAS 180012007

Introduction to OHSAS 18001: 2007.
OH&S policy (Workshop WS1).
Determining necessary controls (Workshop WS4).
Recourses, authority and competence, training & awareness.
Non conformity, corrective and preventive action.
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Introduction to Solid Waste Recycling

Help the interested and involved parties in understanding the full dimensions of solid waste recycling, its cycle, its levels that have to be addressed every time we conduct a study on Solid Waste Recycling, its relationship with the other services and utilities in the community and sample of the current and future projects.
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From XTrack Egypt
Basics of marketing
This course is designed for any newly recruited or promoted marketer, or who wish to enhance his performance through adopting some marketing concepts and increase his customer satisfaction.
Program contents:
*introduction to marketing. *Marketing enviroment.
*Marketing research. *Segementation & target market strategies.
*Consumer buying behavior. *Product planning & develpoment.
*Strategic
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Competency Based Selling
...and a lot of fun and enthusiasm. The program starts by an introduction to general then specific business understanding and tackles each area of the selling process afterwards in full detail and practice starting by different ways of prospection and creating sales leads and gaining the ability to create brilliant first impression and presenting the product or service with different tactics to
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From Tatweer Training Center
Certified Purchasing Professional-CPP

...Introduction:
The Certified Purchasing Professional (CPP) Certification is for professionals who have demostrated the skills to successfully implement improved purchasing and supply chain practices as part of a business solution in an organization. A 5-day intensive seminar, for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. Participants
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