Online Introduction eLearning

INTRODUCTION TO VOICE OVER IP INTRODUCTION TO VOICE OVER IP  more...

INTRODUCTION TO AJAX DEVELOPMENT INTRODUCTION TO AJAX DEVELOPMENT  more...

Access 2002 Advanced ...ess 2002: Advanced Microsoft Lesson 1: Sharing Data Introduction Lesson Objectives Opening Access Opening The Northwind Sample Database Exporting Data Viewing Exported Data Exporting Data In HTML Format Opening An HTML File Sharing Reports Emailing A Report The Snapshot Viewer Viewing An Attachment Printing A Report Creating Backward Compatible Databases Renaming A Database  more...

Access 2002 Intermediate ...ntermediate Microsoft Lesson 1: The Access Interface Introduction Lesson Objectives Opening Access Opening The Northwind Database Customizing The Interface Creating A New Folder Other Options Changing The Default Database Folder Specifying Keyboard Behavior Setting Default Field Types & Sizes Creating A New Database Opening A Table Using Find Search Options Using Replace  more...

Access 2002 Basic ...ft Lesson 1: The Access Interface & Database Objects Introduction Lesson Objectives About Databases Access Database Files Opening Access The Title Bar The Menu Bar The Ask A Question List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status Bar Database Objects  more...

Excel 2002 Basic ...: Basic Microsoft Lesson 1: The Excel 2002 Interface Introduction Lesson Objectives Opening Excel About Workbooks The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The Task  more...

Excel 2002 Intermediate ...Intermediate Microsoft Lesson 1: The Document Window Introduction Lesson Objectives Opening Excel Opening An Existing Workbook Splitting A Worksheet Vertically Splitting A Worksheet Horizontally Removing Splits Freezing Panes Unfreezing Panes The Watch Window Adding A Watch Deleting A Watch Hiding A Column Displaying A Hidden Column Hiding Rows Manually Hiding Rows And  more...

Excel 2002 Advanced ...dvanced Microsoft Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View Sorting Data  more...

Outlook 2002 Volume 1 and Volume 2 ...Outlook 2002 - Volume 1 Lesson 1: What is Outlook? Introduction Lesson Objectives Opening Outlook Outlook 2002 Components Outlook 2002 Components - Calendar Outlook 2002 Components - Contacts Outlook 2002 Components - Tasks Outlook 2002 Components - Notes Outlook 2002 Components - Deleted Items Microsoft Office Integration Internet Explorer Integration Defining The Outlook  more...

Powerpoint 2002 Basic ...ic Microsoft Lesson 1: The PowerPoint 2002 Interface Introduction Lesson Objectives Opening PowerPoint The Title Bar The Menu Bar The Standard & Formatting Toolbars The Slide Pane The Notes Pane The Slides View The Outline View Changing Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane Applying A Layout  more...

Powerpoint 2002 Intermediate ...2002: Intermediate Microsoft Lesson 1: Slide Masters Introduction Lesson Objectives Opening PowerPoint The Recently Used File List About Slide Masters Viewing Designs In A Presentation Switching To Slide Master View Inserting A Title Master Inserting A Slide Master Background Options Applying A One Color Gradient Applying A Textured Fill About Patterns Applying A Picture Fill  more...

Powerpoint 2002 Advanced ... Lesson 1: Templates, Meeting Minders & Save Options Introduction Lesson Objectives Opening PowerPoint Overview Of Templates Design Templates Content Templates Creating A Presentation From A Content Template Modifying A Presentation Inserting A Slide From Outline Inserting Slides From Files Adding A Presentation To Favorites List Other Information Meeting Minders Meeting  more...

Windows XP Basic ...Introduction To Windows XP Introduction Lesson Objectives The Windows Desktop The Auto Arrange Feature The Desktop Cleanup Wizard The Start Menu Opening A Program Closing A Program Using The File Menu The File Menu Different Ways Of Opening Programs The Minimize Button The Restore Button The Maximize Button Switching Between Windows Using The Scroll Bars Tiling Active Windows  more...

Windows XP Networking Internetworking ...ing Microsoft Lesson 1: Windows XP Internet Explorer Introduction Lesson Objectives Basics Of Internet Choosing A Service Provider My Network Places System Folder Network Connections System Folder The New Connection Wizard Creating A New Connection Completing the New Connection Wizard Connection Properties Dialog Box The General Tab The Options Tab The Security Tab The  more...

Windows XP Advanced ... Microsoft Lesson 1: Managing Windows XP Environment Introduction Lesson Objectives Applying A Background Image Adding An Application To The Quick Launch Toolbar Changing The Properties Of The Start Menu The Classic Start Menu Adding A Program In The Start Menu The Expanded Control Panel Mouse Properties Keyboard Properties Regional And Language Options Changing The Default  more...

Word 2002 Basic ...2: Basic Microsoft Lesson 1: Touring The Word Window Introduction Lesson Objectives Opening Word 2002 The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler  more...

Word 2002 Intermediate ...osoft Lesson 1: New Features, AutoCorrect & AutoText Introduction Lesson Objectives Opening Word Overview Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing Formatting Comparing  more...

Word 2002 Advanced ...dvanced Microsoft Lesson 1: Building Tables & Charts Introduction Lesson Objectives Opening Word The Task Pane Inserting Headers & Footers Inserting A Picture In A Header Formatting Text In A Header Defining A Style The Style & Formatting Task Pane Switching Between Headers & Footers Inserting Text In A Footer Inserting Page Numbers Inserting A Section Break Creating A  more...

Introduction to Hypothesis Testing and Testing for Means in Six Sigma ...Introduction to Hypothesis Testing and Testing for Means in Six Sigma ASQ Six Sigma Green Belt (SSGB) The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis  more...

Communicating Vision Communicating Vision Today's leaders must be able to communicate vision in such a way that the audience is engaged and everyone understands and internalizes the message. Effective leadership communication gives purpose and meaning to the work that people do. Leaders should strive to communicate vision with a sense of integrity, building trust as an individual and as a leader. This course  more...

Introduction to Auditing ...Introduction to Auditing Have you noticed that auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to  more...

Introduction to Internal Auditing ...Introduction to Internal Auditing Surprises can be very costly to a company. Developing in-house strategies to ensure that internal processes are being followed and quality expectations are being met is a powerful tool for avoiding surprises. This course, Introduction to Internal Auditing, will introduce you to internal auditing strategies and techniques that help accomplish this end.  more...

Introduction to External Auditing ...Introduction to External Auditing Do you know what external auditing is and why it's important? Do you know that external auditors are subject to some of the most stringent legal responsibilities of any profession? This course will introduce you to the terminology, concepts, strategies, and techniques to promote effective and efficient auditing practices. You will also learn some of the  more...

Introduction to Six Sigma ...Introduction to Six Sigma When launching General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful  more...

An Introduction to Database Systems An Introduction to Database Systems To explain the main concepts of database systems  more...

Oracle Application Server 10g Introduction Oracle Application Server 10g: Introduction Oracle To provide an introduction to OracleAS architecture, components, and installation options  more...

Discover Outlook 2007 Level 1 ... 2. E-MAIL BASICS E-Mail Overview Introduction To E-mail E-mail Addresses Create & Send E-Mail Messages Send An E-Mail Message Netiquette Format A Message Add & Send An Attachment E-mail Options E-mail Signatures Spell-checking, Grammar, & Auto Correction E-mail Themes & Stationery Use E-mail Themes  more...

Introduction to Oracle and SQL in Oracle Database 10g Introduction to Oracle and SQL in Oracle Database 10g Oracle To introduce Oracle as a relational database management system (RDBMS) and to demonstrate how to use basic SQL statements  more...

Introduction to PL SQL Introduction to PL/SQL Oracle To introduce PL/SQL and provide an introduction to identifiers and variables in PL/SQL  more...

Oracle 11i E-Business Suite Introduction Oracle 11i E-Business Suite: Introduction Oracle To identify the main features of 11i E-Business Suite, to perform key navigation tasks, to create a shared entity type, and to recognize the key business flows of 11i E-Business Suite  more...

IATA 1 Hazard Class Identification Classification ...azardous Materials Regulations, including definitions, an introduction to the Hazard Classes, and the List of Dangerous Goods. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific  more...

Introduction to Microsoft Office 2003 Introduction to Microsoft Office 2003 Microsoft To show how to open Office programs and use them to create files  more...

Preventing Fraud Abuse ...ent fraud and abuse of all kinds. This course provides an introduction to the concepts surrounding fraud and abuse in the business setting. You will learn what constitutes fraud and abuse, what the difference is between them, various laws that address fraud and abuse, and your responsibilities as an employee to prevent fraud and abuse in your workplace. This course was developed with subject  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens ...o be able to comply with the law. This course provides an introduction to I-9 compliance, focusing on the purpose of the form, who must complete it, when to complete it, how to use it to verify employment, and the legal compliance requirements associated with the law. It also provides a brief discussion about employing non-US citizens. This course was developed with subject matter support  more...

Introduction to Business Analysis Essential Competencies ...Introduction to Business Analysis & Essential Competencies IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution  more...

Introduction to Business Analysis Planning ...Introduction to Business Analysis Planning IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) In business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis  more...

Business Analysis Introduction to Requirements Analysis ...Introduction to Requirements Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) When you have a set of dependent tasks to complete, it's not feasible to just randomly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must be analyzed  more...

Outlook XP Proficient Expert ...- Microsoft Outlook Help E-mail E-Mail Overview - Introduction To E-Mail - E-Mail Addresses Use Address Books - What Is An Address Book? - Outlook Address Books - Create A Distribution List Send E-Mail - Send An E-Mail - Netiquette - Formatting A Message - Send An Attachment E-Mail Options - Themes & Stationery - Use Signatures - Set E-Mail Options Receive  more...

Introduction to Operational Support and Analysis ...Introduction to Operational Support and Analysis ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Within the context of ITIL , service operation is sometimes referred to as the 'factory' of IT. It focuses on the daily activities and organizational infrastructure that are used to deliver services to the organization and the  more...

Introduction to Event Management ...Introduction to Event Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam It's essential that you know the status of all components in your IT infrastructure at any given time. Monitoring all events that occur can provide you with invaluable data to help your organization identify and isolate not only problems that  more...

Introduction to Incident Management ...Introduction to Incident Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam No process in IT service delivery is foolproof; at some point in time an unplanned interruption will most likely occur ranging from a minor incident to the disastrous crashing of a critical system. The key to surviving any type of incident  more...

Introduction to Request Fulfillment ...Introduction to Request Fulfillment ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam When you think of reasons for contacting the IT Department in your organization, it's most likely to resolve a problem. Typically you contact them when something isn't working right whether it be a connection error, system crash, or other  more...

Introduction to Green Business Sustainability ...Introduction to Green Business & Sustainability While the concepts of green business and sustainable enterprise are not new, they are becoming increasingly vital in today's business climate. Natural resources are being depleted at previously unheard of levels, organizations are faced with new challenges in resource and waste management, and consumers are becoming more curious about the  more...

DOT 1 Hazardous Materials Table ...azardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet the requirements for general awareness or familiarization training. Your employer will provide additional function-specific  more...

Introduction to Industrial Hygiene ...Introduction to Industrial Hygiene All employees should expect to work in as safe an environment as possible, whether they work in an office building, a factory, or a nuclear power plant. Since ancient times, medical professionals, social activists, and philosophers have observed and written about the various dangers associated with the work people do. In modern times, governments and  more...

Introduction to Program Management ...Introduction to Program Management The relationship between program and project management can be thought of in terms of climbing a ladder. Program management is the subsequent rung after project management. For example, project managers regularly balance many projects with varying deadlines and responsibilities all at the same time. In a similar way, program managers must balance  more...

ITIL reg V3 Overview Creating a Service Culture ITIL® V3 Overview: Creating a Service Culture Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today\'s competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while maintaining and  more...

ITIL reg V3 Overview Introduction to the ITIL reg V3 Framework ...Introduction to the ITIL® V3 Framework A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an introduction to the ITIL V3 Framework.  more...

Introduction to Problem Management ...Introduction to Problem Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Problems will inevitably crop up at some point while managing your IT Service Life Cycle. Usually, they are first noticed when the incidents they cause are detected. Proper Problem Management aims to eliminate recurring incidents by addressing  more...

Introduction to Access Management ...Introduction to Access Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam You probably wouldn't leave the keys to your car, house, or office lying around for anyone to grab and use as they please. The same attention you give to protecting your physical valuables should be considered when protecting the  more...

Introduction to the Service Desk ...Introduction to the Service Desk ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Whether you call your Internet provider because you can't connect to your bank because your online banking password isn't working or your satellite television provider because your signal is poor, chances are all these different calls for  more...

Introduction to Lean for Service and Manufacturing Organizations ...Introduction to Lean for Service and Manufacturing Organizations Lean has its origin in the Japanese manufacturing industry in the 1980s as a waste reduction and improvement methodology. However, as it turned out, methods and principles of lean thinking spread to logistics, and from there on to the military and construction industries. Lean methods and principles have since been applied  more...

Introduction to UNIX Introduction to UNIX UNIX To introduce the UNIX operating system  more...

Introduction to Functions ...Introduction to Functions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam When you hear the term 'manage', you might typically think in terms of people management the staff and human resources of an organization that perform the work of the business. However, much more than just people are managed in a successful IT  more...

Overview of Project Mgmt PRINCE2 2009-aligned ... origins in the UK public sector. This course provides an introduction to the themes, processes and principles of PRINCE2 and is designed to assist learners as part of their preparation for the PRINCE2 Foundation exam. This course will begin by providing an overview of the elements involved with managing projects using PRINCE2. It will also cover the principles of: continued business  more...

Cascading Style Sheets in Dreamweaver CS4 ... Dreamweaver CS4 provides increased CSS support, with the introduction of separate tabs on the Property inspector dividing general properties from CSS. This course explores this new interface feature along with other CSS features including a set of prebuilt CSS layouts complete with educational inline comments, access to the Adobe CSS Advisor web site, and CSS management features that  more...

Actionscript Multimedia in Flash CS4 Actionscript & Multimedia in Flash CS4 Adobe ActionScript, a scripting language used to manipulate Flash movies, is at the heart of creating interactivity in your movies. Gaining a grasp of ActionScript is essential if you want to produce highly interactive user experiences. This, coupled with an ability to integrate sound and video into Flash, will give your movies an interactive edge This  more...

Introduction to Adobe Flash CS4 Professional ...Introduction to Adobe Flash CS4 Professional Adobe Adobe Flash Professional CS4 is one of the most popular interactive multimedia development tools on the market, providing design professionals with the ability to create engaging experiences, ranging from instructional media and games to entire web sites. Flash Professional CS4 includes an updated interface that is consistent with the  more...

Using Flash CS4 Libraries Text Components ...d into a Flash movie dynamically. This course provides an introduction to creating text in Flash CS4 Professional. It outlines the considerations for using fonts and demonstrates how to create the different types of text fields. It also describes the fundamental concepts of converting images into reusable symbols, and storing those symbols in libraries. The basic components used to build web  more...

Web 2 0 Fundamentals Web 2.0 Fundamentals Web 2.0 technologies including RSS feeds, blogs, and wikis provide powerful ways to access site information and enable users to participate and collaborate in the creation of site content, rather than being passive users of a web site. This course provides an overview of what Web 2.0 is and the role that the Web 2.0 technologies play. Specific topics covered include an  more...

Maximizing Productivity as a Remote Employee ...oductive remote work environment. This course provides an introduction to telecommuting, including helping you determine whether telecommuting is right for you, given the type of job you have and the tasks involved. It also provides information that will be useful for helping you set up your home office so you can be as productive as possible. You will learn about some of the challenges  more...

MS Word for MAC 2011 Getting Started MS Word for MAC 2011: Getting Started Microsoft Word for Mac 2011 is the newest version of Microsoft's word processing tool for the Mac platform. It offers a streamlined interface and features that allow you to create attractive and engaging documents. The ribbon, which is unique to Microsoft Office, organizes Word's many features into related tabs and makes it easier to quickly access those  more...

Workplace Inspections ... thorough workplace inspections. This course provides and introduction to workplace inspections, both internal, self-regulated inspections and external inspections carried out by the Occupational Safety and Health Administration (OSHA). You will learn about types and frequency of inspections, how to carry out a workplace inspection, what to expect when being inspected by an OSHA compliance  more...

Marketing Essentials Introduction to Marketing ...Introduction to Marketing How do you know what consumers really want? How do you know which consumers to go after and how to get them interested in your products and services? You need to develop an effective marketing strategy. Marketing is a core business process that helps companies develop strong relationships with consumers - it is used to identify the right consumers, anticipate  more...

SAP Business One Introduction for End Users ...Introduction for End Users SAP SAP Business One is a comprehensive set of integrated business management applications. Business One provides an entire set of core modules, including financials, sales, operations, customer management, and logistics, which enable a small-sized to medium-sized enterprise to manage all aspects of the business. This course provides an overview of the core  more...

SAP Supply Chain Management SAP Supply Chain Management SAP SAP Supply Chain Management (SCM) is comprised of a collection of applications under the SAP system that enable advanced planning. Tightly integrated with SAP Enterprise Resource Planning (ERP), the SAP SCM system is used to streamline and optimize the supply chain by enabling automated decision making and providing improved analytical components. This course  more...

Incident Management Response Introduction Resources ...Introduction & Resources ISACA Certified Information Security Manager Certified Information Security Manager® Managing incidents, and the response that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This course examines what incident  more...

Information Security Program Management Introduction Framework ...Introduction & Framework ISACA Certified Information Security Manager Certified Information Security Manager® As an information security manager, it is your job to make sure that the program for information security management that is put in place is effective, cost-efficient, and most importantly, that it meets the business needs of the organization. This course examines what  more...

Information Security Program Development Introduction Roadmap ...Introduction & Roadmap ISACA Certified Information Security Manager Certified Information Security Manager® An information security program is the foundation of an information security manager's daily work. This course examines how to prepare your security program, analyzes the outcomes and challenges, and outlines the responsibilities of executive management and the information  more...

SAP BusinessObjects InfoView SAP BusinessObjects: InfoView SAP SAP BusinessObjects provides various tools for enterprise reporting purposes. InfoView is a web-based application that provides an interface for users to perform common activities, such as viewing or modifying reports, without having to install any additional software on their systems. InfoView can work with Xcelsius, Crystal, and Web Intelligence documents.  more...

SAP BusinessObjects Web Intelligence SAP BusinessObjects: Web Intelligence SAP Data may be an enterprise's most valuable proprietary asset. Each enterprise possesses unique data that, when used strategically, provides a competitive advantage. Data can reveal significant information about customer behavior and preferences, and provide insight into business processes that may ultimately influence what a company sells, how  more...

Ajax API Essentials Ajax API Essentials This course will explore the various technologies that are employed in Ajax applications. It will begin by examining the important role that XML and CSS play in developing Ajax applications that interact with data sent from the server. Then it will discuss common troubleshooting issues that may arise in Ajax applications. Finally, it will explore how web services and APIs  more...

Ajax Applications Server Communication Ajax Applications & Server Communication This course explores the technologies that are used to enable Ajax applications to interact with a server's external data. It will begin by examining the important role that ASP.NET, PHP, Java, and Ajax play in developing Ajax applications, and then explore how Ajax can access and utilize external data sent from a variety of sources. The course will  more...

SAP BusinessObjects Crystal Reports SAP BusinessObjects: Crystal Reports SAP Business data comes from a variety of sources and is stored in various formats. The volume and variety of business data presents immense potential for understanding and responding to customer requirements and business process optimization. In order to realize this potential, SAP provides the Crystal Reports reporting tool. Crystal Reports has  more...

Ajax Basics Ajax Basics Rather than a singular technology, Ajax, or Asynchronous JavaScript and XML, is a collection of technologies that enables web pages to make server requests without having to reload the page. This course will introduce the history of Ajax and outline how it is commonly used to aid in the development of dynamic web sites. Beginning with the fundamentals of Ajax, the course will  more...

SharePoint 2010 New Features for End Users SharePoint 2010: New Features for End Users Microsoft Microsoft SharePoint Server 2010 contains a number of new features and enhancements specifically geared at improving the end user experience. These include enhanced remote file-editing capabilities using Web Apps and mobile devices, improvements to team sites, and enhancements in social computing. This course explores the SharePoint  more...

Access Control in Windows Server 2008 R2 Access Control in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 R2 has improved on a number of access control features introduced in Windows Server 2008 and also provides some new functionality. This course examines the advancements in access control, including the introduction  more...

Introduction to Storage Technology Introduction to Storage Technology EMC To introduce the challenges presented by data management and differentiate between the key storage media, components, requirements, constraints, and solutions for managing data.  more...

Delegation Essentials An Introduction to Delegation ...Introduction to Delegation Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still accomplishing everything on  more...

MICROSOFT WINDOWS SERVER 2003 INTRODUCTION MICROSOFT WINDOWS SERVER 2003: INTRODUCTION Microsoft  more...

Introduction to Software Program Design ...Introduction to Software Program Design In order to work their magic, computer programmers need to understand the various methods required by programming languages. This course introduces the learner to the basic methods and processes necessary to construct algorithms, including variables and data types, expressions and statements, and more advanced concepts like arrays and functions.  more...

Configuring WIndows Server Hyper-V and Virtual Machines ...ministration, and a more dynamic infrastructure. With the introduction of Windows Server 2008 Hyper-V, organizations can take advantage Network Load Balancing features, a testing and development platform, and disaster recovery options enabled by Hyper-V. This course covers the Hyper-V MMC Snap-in, along with the configuration and management basics required to implement the Hyper-V role into a  more...

Introduction to the Features of Flash CS3 ...Introduction to the Features of Flash CS3 Adobe Adobe Flash Professional CS3 is one of the most popular web content development toolsets on the market, providing web professionals with the ability to create interactive experiences, ranging from web sites to instructional media and games. Flash Professional CS3 includes an updated interface that is consistent with the user-interface (UI)  more...

Core Configuration for Sharepoint 2010 ...e to make key business decisions. This course provides an introduction to Service Application for SharePoint 2010 and how to configure the service application and manage them as a SharePoint 2010 administrator. In addition, the course provides a walk through of SharePoint 2010 Central Administration site and the key configuration settings. This course is one of a series in the SkillSoft  more...

Cascading Style Sheets in Deramweaver CS3 ... Dreamweaver CS3 provides increased CSS support, with the introduction of a new feature that identifies CSS-related browser rendering issues. Other new features related to CSS include a set of prebuilt CSS layouts complete with educational inline comments, access to the new Adobe CSS Advisor web site, and CSS management features that facilitate moving CSS rules from page to page and converting  more...

Cisco CVOICE 8 0 Introduction to Voice Gateways ...Introduction to Voice Gateways Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Cisco voice gateway relays high quality voice and fax traffic across an IP network. This course describes the operational modes of a voice gateway and how it fits in the Cisco Unified Communications architecture. It explains the voice gateway  more...

IFRS Introduction Conceptual Framework ...Introduction & Conceptual Framework Because of increasing globalization and interaction among corporations and national economies, the various users of financial information require a single set of high-quality accounting standards. IFRS (International Financial Reporting Standards) was developed to meet this need. This course gives the learner a well-rounded understanding about IFRS and  more...

Oracle SOA Suite 11g Introduction to SOA ...Introduction to SOA Oracle This course outlines the challenges faced by enterprises in integrating applications, and how Service-Oriented Architecture can provide a solution. The various drivers that enable you to build a reference architecture, which is the first step toward embarking into a Service-Oriented Architecture, will also be covered. This course also introduces the Oracle SOA  more...

Oracle SOA Suite 11g SOA Security Adoption Planning Oracle SOA Suite 11g: SOA Security & Adoption Planning Oracle This course provides an introduction to the topic of securing services and composite applications. It also describe the activities involved in SOA adoption planning.  more...

Getting Started with Word 2003 Getting Started with Word 2003 Microsoft To provide a basic introduction to Word 2003 and the features and tools used for creating and navigating documents in Word  more...

Getting Started with Publisher 2003 Getting Started with Publisher 2003 Microsoft To provide a basic introduction to Publisher 2003 and the features and tools used for creating publications in Publisher, and to demonstrate the options for getting help as you work  more...

Getting Started with Word 2007 Getting Started with Word 2007 Microsoft With Office Word 2007, Microsoft introduces some of the most significant changes to Word in years. Most notable is the new intuitive user interface which replaces the traditional menus and toolbars, featuring the Ribbon , the Quick Access toolbar, and the Mini Toolbar as well as a new Office button which replaces the File menu. This course provides an  more...

Getting Started with Excel 2007 ...introduction of Office Excel 2007, Microsoft has made substantial changes to the user interface of its spreadsheet application. This course will help get you up-to-speed on the new features, and will introduce you to the basic features and functionality of Excel 2007. This will be accomplished through the demonstration of workbook creation and navigation, and worksheet data entry at a  more...

Getting Started with PowerPoint 2007 Getting Started with PowerPoint 2007 Microsoft Microsoft PowerPoint 2007 is a powerful authoring application that enables you to create high-impact, professional-looking presentations quickly and easily. This course shows how to create a new presentation from scratch, and also how to use layouts and views to make working with your presentation easy. It provides you with a solid introduction  more...

Adding Graphics to Presentations in PowerPoint 2007 Adding Graphics to Presentations in PowerPoint 2007 Microsoft Microsoft PowerPoint 2007 is a useful authoring application tool for creating dynamic slide show presentations. This course demonstrates how to create visually appealing presentations using PowerPoint's design templates and implementing new Microsoft Office 2007 themes. The course also explores the introduction of SmartArt in  more...

Getting Started with Access 2007 Getting Started with Access 2007 Microsoft With Access 2007, Microsoft introduces some of the most significant changes to Access in years. Most notable is the intuitive new user interface that replaces the traditional menus and toolbars with features like the Ribbon, the Quick Access Toolbar, and the Microsoft Office button. This course provides an introduction to Access 2007 and  more...

Basic Access 2007 Tables ...your tables on one of the many pre-defined templates. The introduction of the Ribbon and contextual tabs in Access 2007 makes table creation even more intuitive, and provides you with easier data manipulation techniques. This course explains the use of table templates, Design and Datasheet views, field creation, data types, and modifiable properties, and demonstrates the use of masked input  more...

Programmability and Administration in Access 2007 Programmability and Administration in Access 2007 Microsoft Microsoft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving  more...

Database Administration in Access 2007 Database Administration in Access 2007 Microsoft Microsoft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving data to a  more...

Introduction to Access 2002 Introduction to Access 2002 Microsoft To demonstrate the basic tools and features in Microsoft Access 2002  more...

Actionscript Sound Video in FlashCS3 Actionscript, Sound & Video in FlashCS3 Adobe ActionScript, a scripting language used to manipulate objects and movies in Flash CS3, is at the heart of creating interactivity in your movies. Gaining a grasp of ActionScript is essential if you want to produce highly-interactive user experiences. This, coupled with an ability to integrate sound and video into Flash, will give your movies the  more...

Using Text Components in Flash CS3 Using Text & Components in Flash CS3 Adobe Text and its presentation is an essential element of most web sites and interactive applications. Adobe Flash Professional CS3 can be used to create titles, labels, and other text content that appears by default, as well as text that is used to create dynamic interactivity on a Flash form or web page. This course provides an introduction for  more...

Visual Basic System Types Collections Visual Basic: System Types & Collections Microsoft Visual Basic is one of the core languages used by programmers for software development in Visual Studio. This course primarily serves as an introduction to new Collections and System Types. This course also covers enumerators, and new interfaces, specifically the Generic Interface.  more...

Getting Started with ADO NET Connections Commands ...object. Specific topics covered in the course include and introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual Basic 2008, and using ADO.NET command objects and DataReaders. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ADO.NET Application  more...

Oracle Database 11g Performance Tuning Methodology Tools ...riendly graphical user interface. This course provides an introduction to performance tuning methodologies, effective tuning goals, and the types of performance data that can be gathered by diagnostic tools available in Oracle Database 11g. It also demonstrates how to use Time Model and Enterprise Manager to diagnose performance issues, and discusses using the various dynamic performance views  more...

Oracle Database 11g Installation of Clusterware RAC ...mportant grid computing features. This course provides an introduction to Oracle Database 11g: Real Application Clusters (RAC) and demonstrates how to fulfill the pre-installation requirements for Oracle Clusterware as well as how to install and configure Clusterware. It also demonstrates the installation of Automatic Storage Management (ASM) and Oracle Database software and then explains how  more...

Oracle Database 11g Configure Manage Use Services in RAC Oracle Database 11g: Configure, Manage & Use Services in RAC Oracle A service is a grouping of related tasks within a database with common functionality, quality expectations, and priority relative to other services. It provides a single-system image for managing competing applications running within a single instance and across multiple instances and databases. Using standard interfaces,  more...

SAPBusinessObjects Dashboards and Analytics SAPBusinessObjects: Dashboards and Analytics SAP The typical enterprise generates hundreds of management reports on a weekly basis. As companies grow and continue to add new channels, benchmarking and weekly reporting are key to helping top management keep a finger on the pulse of the business. With all those reports to wade through, business executives need a reporting format that provides  more...

Managing Workforce Generations Introduction to Cross-generational Employees ...Introduction to Cross-generational Employees More than ever, managers appreciate how diversity brings value to an organization. Managed correctly, a diverse workforce, including members from different generations, enhances performance and productivity. The generation in which you grow up is a key influence on your adult behavior, and the different characteristics of each generation can  more...

IT Project Management Essentials Introduction to IT Project Mgmt ...Introduction to IT Project Mgmt. The successful delivery of information technology (IT) projects requires managers to adapt project management processes and tools to account for the specific characteristics of the IT environment. By applying these processes and tools in a way that suits the project type and complexity, managers can significantly improve project success rates. This course  more...

Introduction to Sales ...Introduction to Sales Sales is arguably the most important function in any business, yet it's one of the most difficult areas to master and manage successfully. There are several common questions people ask about sales. What is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies  more...

Working within the Sales Culture of Your Organization Working within the Sales Culture of Your Organization How is your sales team organized? Do you know the goals, principles, and culture that drive your sales efforts? To succeed in sales, you must understand the importance of your sales culture and how it influences your overall sales effectiveness. This course provides an introduction to sales cultures and highlights their importance in  more...

Basic Presentation Skills Creating a Presentation ...de you through the presentation. You should start with an introduction, where you grab the attention of the audience and tell what you are going to do. Next, you need to support each of your key points and, at the same time, not lose the attention of the audience. At the end of your presentation, you need to give your audience a clear understanding of what happens next. You also must make your  more...

Introduction to Workplace Ethics ...Introduction to Workplace Ethics Ethics don't just apply to senior executives. While upper management does have a responsibility to set the ethical tone for an organization, employees at every level also have a responsibility to conduct themselves in an ethical manner. This course will prepare you to approach your job with an awareness of the importance of ethics in the work setting and  more...

Introduction to Adobe Flash Professional CS5 ...Introduction to Adobe Flash Professional CS5 Adobe Adobe Flash Professional CS5 is one of the most popular interactive multimedia development tools on the market, providing design professionals with the ability to create engaging experiences, ranging from instructional media and games to entire web sites. Flash Professional CS5 includes an updated interface that is consistent with the  more...

Using Flash CS5 Libraries Text Components ...d into a Flash movie dynamically. This course provides an introduction to creating text in Flash Professional CS5. It outlines the considerations for using fonts and demonstrates how to create the different types of text fields. It also describes the fundamental concepts of converting images into reusable symbols, and storing those symbols in libraries. The basic components used to build web  more...

ActionScript Multimedia in Flash CS5 ActionScript & Multimedia in Flash CS5 Adobe ActionScript, a scripting language used to manipulate Flash movies, is at the heart of creating interactivity in your movies. Gaining a grasp of ActionScript is essential if you want to produce highly interactive user experiences. This, coupled with an ability to integrate sound and video into Flash, will give your movies an interactive edge. This  more...

Introduction to Information Security Introduction to Information Security To give an overview of information security in the business world.  more...

Getting Started With ADO NET 4 Connections Commands Using C 2010 ... object. Specific topics covered in the course include an introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual C# 2010, and using ADO.NET command objects and DataReaders. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist: Accessing Data with Microsoft .NET Framework 4 Exam 70-516.  more...

ITIL reg 2011 Edition Overview Creating a Service Culture ...further develop business success? This course provides an introduction to ITIL , and covers the ITIL fundamentals. Specifically, what ITIL is, the history of ITIL , the benefits of ITIL , and the importance of aligning IT with business. This course also introduces key aspects of implementing ITIL in your organization, including the importance of a service culture to support ITIL , and critical  more...

ITIL reg 2011 Edition Overview Introduction to the ITIL reg Framework ...Introduction to the ITIL® Framework ITIL A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an introduction to the ITIL Framework.  more...

Introduction to HTML5 and CSS3 ...Introduction to HTML5 and CSS3 This course provides an overview of the changes to HTML5 and CSS3 from their previous versions. It introduces some of the key features of HTML5 and CSS3, and how to apply these features to create a simple HTML5 program styled with CSS3. This course also shows how supporting browsers will render the page and provides fallback solutions for non-supporting  more...

Hazard Communication (HazCom) To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...

Introduction to Dreamweaver MX ... of the student. This is not for a beginner. For PC use. Introduction to Dreamweaver MX 2004 is the first of a 3-part course series. Students will need to have access to Dreamweaver MX 2004, or Dreamweaver MX, the Internet and the course textbook "Macromedia Dreamweaver MX" 2004 Hands on Training(ISBN 0-321-20297-X) by Garo Green & Lynda Weinman. In this course, the student will be  more...

Fireworks MX Advanced ...ternet and computer (file structure) knowledge, taken the Introduction and Intermediate to Fireworks MX class, have Fireworks MX or Fireworks 4 software installed in their computer and the course book ? Visual Quickstart Guide Macromedia Fireworks MX for Windows and Macintosh by Sandee Cohen? ISBN 0-201-79479-9. The student is responsible for following the book and doing all the work, weekly  more...

Architecting Web Content (Master Class)-Self Directed ...-programmers, but many programmers have found it a useful introduction to the idea of information architecture. It is taught from the perspective of content creation so you will learn how to organize your information so that it will make sense to your users and it will be easy for them to use.After learning just what information systems architecture is and what is involved, you will analyze  more...

Introduction to Technical Writing for Industry Explore the rewarding career of a technical communicator in the high-tech industry. If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication. You?ll learn what tasks you will do, how your work fits into the  more...

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers. If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the  more...

Intermediate Technical Writing Covers instructions, recommendation reports, headings, lists, notices, highlighting, and tables. This second course, Intermediate Technical Writing, in the technical-writing certificate introduces you to basic page design such as headings, lists, tables, notices, and highlighting. You`ll learn and be expected to use standard design, format, and style for these page-design elements in the  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...u have given me in web design. Your lessons were my first introduction to HTML. Now I am a PAID Web Developer. Now I can`t be unemployed. What a great feeling! Thanks again for your lessons!" You may be wondering why you would need to learn HTML when there are so many programs available that will build web pages for you. Well, this is what two people have written the author of these lessons.  more...

Introduction to the Administration of a Medical Office ...ffice and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The information and resources utilized in  more...

Essential Legal and Ethical Principles of the Medical Office ... the essentials of professional behavior. Topics include: introduction to medical assisting; introduction to medical law; physician/patient/assistant relationship; medical office in litigation; as well as ethics, bioethical issues and HIPAA. Depending on the amount of time devoted to the course, the course can be finished within a 5-week period. Legal Aspects of the Medical Office This course  more...

Introduction to Law This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the  more...

Introduction to Medical Transcription The course is designed to provide an overview of typical medical transcription skills and training aptitude, so that a potential "wanna-be" MT may assess the capability and interest level. It also provides an overview of the industry itself, job opportunities, certification, and other related information. A great lead-in course to the Comprehensive Medical Transcription Training program. The  more...

Introduction to CorelDRAW - Part II Continuation of Part I with emphasis on use of the effect functions, page set up, advanced text handling, and technical illustration tools.  more...

Introduction to SnagIt With Software This online course teaches you the various tips on the latest version of the SnagIt screen capture program.  more...

Introduction to SnagIt Without Software This online course teaches you the various tips on the latest version of the SnagIt screen capture program. For Beginners.  more...

Writing User Guides ...es on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners of a new appliance, user guide writers are needed. And, writing for the end user is one way to enter the technical writing field. Many writers start their jobs at  more...

Legal Nurse Consulting Certificate Program ...se Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and acquire the knowledge and skills needed to practice legal nurse consulting. This area of specialty practice is growing all the time and many nurses are using their skills to practice full or part time in this  more...

Systems Requirements Analysis and Design Writing Learn how to effectively write business requirements for systems analysis and design. This course is for both technical and non-technical professionals who will need to gather and write business and technical requirements for the purposes of systems analysis and eventual systems design and implementation. Modules covered include: ?Introduction to Requirements Writing and Writing Tips  more...

Introduction to XML Learn the basics of XML programming.  more...

Introduction to XML The ABC`s of XML tagging. Learn to read and write documents in XML, the key to new Web content and e-commerce. In this self-directed course you learn why XML is becoming a key standard on the Web, how it changes the way you write content, and how XML tags take your text through a maze of software from your desk to the user. You learn about the critical role of software called a parser that  more...

FrameMaker I: Getting Your Feet Wet ...e Adobe FrameMaker product site. This course provides an introduction to Adobe FrameMaker, which is perhaps the most widely used authoring tool for technical communicators. In this course, you become familiar with the user interface and learn the basic features of the program. This course covers the following material: Introduction to FrameMaker Paragraph and Character Tags Templates Tables  more...

An Introduction to Food Handling Safety and Sanitation An overview of proper food handling while maintaining a high quality environment.  more...

An Introduction to Controlling Costs to Make Your Restaurant Profitable An overview course on how to manage costs associated with running food service facilities.  more...

Cisco CCNA Complete Set ...States, static routing configuration, IGRP configuration, Introduction to EIGRP, IPX routing, enabling IPX on Cisco Routers, Introduction to Apple Talk, Decnet Routing, Router monitoring and security, IP and IPX access lists, introduction to WAN services, PPP, HDLC, DDR, X.25 protocol, configuration and monitoring, Frame Relay configuration and implementation, ISDN concepts and configuration,  more...

Office 2000 Introduction ... techniques to manage time more effectively. Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on time management. In Microsoft Word, students will learn new skills that include examining the working screen, getting familiar with new Task Panes, creating new documents, changing font attributes,  more...

Office 97 Introduction This course is designed to familiarize users with key introductory features of Microsoft Word 97, Excel 97, Access 97, PowerPoint 97, and Outlook 98. This course will provide students with the basic elements of these applications so they can establish some beginning skills.  more...

Office XP (2002) Introduction This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces  more...

Palm OS 4 0 Introduction This course is designed to familiarize users with the basic features of the Palm handheld, as well as the functionalities that come with Palm OS 4.0. Also, the Palm Desktop and HotSyncing are explored.  more...

Windows NT Introduction Students will learn how to understand and use networking resources in this course that introduces basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. This course introduces students to the basic features of Microsoft Windows NT. Students will learn skills such as working on the Desktop, using windows, and operating  more...

Introduction To Netscape 7 This course introduces Netscape Navigator, a fast and functional Web browser. Students will learn how to explore the Web and find useful information.  more...

Introduction To Internet Explorer 6 This course provides an overview of the Internet Explorer 6 Web browser.  more...

Efficient Reading: Improving Speed and Comprehension ...ocedures applied for both casual and academic reading. An introduction to reading skills will teach you how to be a flexible and involved reader, limit re-reading, and overcome habitually slow reaction time. Learning how to skim and scan will allow you to go through materials quickly. Building a better vocabulary is also a part of improving reading ability, and learning to use words in context  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) ...edical Calculations! The Topic - After reading each topic introduction you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own calculations. Tutor Sheets we bring you this exclusive learning tool. Every Tutor Sheet problem guides you through each  more...

The Internet - Applying the Basics to your Business ...ducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

An Introduction to Linux A Workshop Approach ...introduction to the Linux operating system. This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a way to familiarize themselves with Linux, but it  more...

SmartDraw - Learn it in 6 Easy Lessons An introduction to SmartDraw, the "Draw anything easily" program. Note: This course is for Smart Draw Applications 5 years or older.  more...

Introduction to Customer Relationship Management CRM -Part 1 DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.  more...

Introduction to ISO 9001:2000 ...one sitting, it cannot be saved and restarted later. The Introduction to ISO 9001:2000 course provides students with a thorough introduction to the requirements of the standard and prepares them for ISO 9000 implementation. This user-friendly, self directed course takes you through the basic requirements of the standard and how to address these requirements. We will take you through each point  more...

Introduction to Fireworks MX Using Fireworks to create professional images for the web or desktop work  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations  more...

Information Technology Infrastructure Library (ITIL) ... eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...

Lean Manufacturing Personal Training Library .... The Lean Manufacturing course provides a comprehensive introduction to lean manufacturing concepts, terminology, techniques, and practices. In the first unit students will learn how to identify (and eliminate) waste and how to use value-stream mapping to capture the current state and visualize the future state. Overviews of the eight components of lean: Value Stream Mapping, Workplace  more...

Harnessing the Internet ...introduction to the Internet as a reference resource for individuals who work in public libraries. Harnessing the Internet Anyone who has ever used the Internet knows how vast and confusing this electronic resource can be. Working in a public library, you most likely use the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you find the Internet very  more...

Stack Sampling Methods 1-5 ...ions (referred to as 40 CFR 60). This course serves as an introduction to the methods and provides a basic understanding of the concepts, equipment, procedures and calculations used in the methods. Helpful hints and suggestions are also incorporated into the material. US-EPA Methods 1-5 are sampling methods developed for sampling of particulate emissions from stationary sources such as power  more...

Java 2 -- File I/O ...rations using streams. This unit will provide you with an introduction to character encoding. This unit also covers the InputStream and OutputStream classes and their subclasses, such as, the FileInputStream and FileOutputStream classes, and the Byte Array classes. You will be introduced to the term serialization. The exceptions and interfaces of the java.io package are also discussed in  more...

Faculty Introduction to Online Teaching ...Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Comprehensive Online Instructor Certificate Program ...ore. Participants must take all of the Section I courses: Introduction to Online Teaching, Blackboard Basics, Intensive Course Development, Copyright Issues, and Course Quality Assessment. Participants must choose at least one of the Section 2 courses: Intro to Graphic Design, Intro to Web Development, or Intro to Captivate. Except for the first two in the series, courses may be taken  more...

Introduction to Teaching Online ..., you will learn what tools work best in your classroom. Introduction to Online Teaching is a seven day online course. This course is designed to give you an understanding of online course delivery. It is a basic level course and will prepare you to begin to develop an online course or course supplement. The information we are sharing will hopefully help you engage students and organize  more...

Introduction to Inspiration and Kidspiration ...cover how to integrate this program into your classroom. Introduction to Inspiration and Kidspiration is a seven day online course. This course introduces you to Inspiration and Kidspiration, a software package used to help students organize and develop their ideas. Students will learn how to navigate the toolbars and manipulate text within the program. Students will also learn how to  more...

Introduction to Respondus ...how to integrate online assessments into your classroom. Introduction to Respondus course is a seven day online course that focuses on the basic use of Respondus a test generation tool, and helps you discover how to integrate online assessments into your classroom. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan  more...

Introduction to WebQuests ...ved in developing a WebQuest for your own classroom use. Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing  more...

Professional Writing Skills at a Glance ...llowing three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so you can maximize your pluses and minimize your minuses. A unique activity of this program includes analyzing types of writing for various readers according to  more...

Introduction to Fireworks MX ...o create professional images for the web or desktop work Introduction to Fireworks MX is the first class of a 3-part course; students are required to have access to the Internet, basic Internet and computer (file structure) knowledge, Fireworks MX or Fireworks 4 software installed in their computer and the course book ? Visual Quickstart Guide Macromedia Fireworks MX for Windows and Macintosh  more...

Adobe Dreamweaver CS3: Essentials ...tching and manageable websites. During this comprehensive introduction to Dreamweaver CS3 you will cover the basics of how to create Web pages, set links, and insert images, to more advanced techniques for creating page layouts with tables and CSS. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full  more...

Adobe Dreamweaver CS4: Essentials ...ite or redesigning an existing one. You will get a solid introduction to Web design as well as step-by-step instructions for how to use the most important features in this award-winning program. After watching the series will comfortable optimizing image files for faster loading web graphics how to use CSS, Tables, Frames and how to add interactive features to your website like Flash files,  more...

Bartending at Home-Online ...t of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology! Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology!  more...

Introduction to Customer Relationship Management-Part 1 ...hip Management or CRM. This is an Instructor-Led course. Introduction to Customer Relationship Management (CRM)-Part 1 In today?s highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship  more...

Electronic Commerce - Introduction This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce) This course gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used to design, implement, and manage E-Commerce and E-Commerce web sites. This course is an "E-Learning"  more...

Electronic Commerce 3 Course Bundle ...3 Course Bundle is a compilation of Electronic Commerce - Introduction, Electronic Commerce- Strategies, and Electronic Commerce - Security Issues courses combined into one single bundled course. This bundle of 3 courses gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used  more...

Introduction To HR Management Training & Certification Program Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...

Mastering Purchasing Fundamentals ... deal with these challenges. You'll get more than just an introduction to purchasing - you will become an expert at flawlessly executing and managing purchases. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Mastering  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their  more...

QPR Suicide Triage Training ...can Psychological Association approved course provides an introduction to suicide risk detection, suicide risk assessment and suicide risk management from a medical and psychological.This course can be completed sooner or later than the published 1 week completion date. Student has 1 year access to this course. QPR Suicide Triage Training This American Psychological Association course  more...

Architecting Web Content (Master Class) ...-programmers, but many programmers have found it a useful introduction to the idea of information architecture. It is taught from the perspective of content creation so you will learn how to organize your information so that it will make sense to your users and it will be easy for them to use.After learning just what information systems architecture is and what is involved, you will analyze  more...

Essential Spanish ...fidence and at your own pace. ESSENTIAL SPANISH - COURSE INTRODUCTION Welcome to this new online Spanish course. It is intended for native speakers of English who wish to acquire sufficient Spanish to make a trip to a Spanish-speaking country with confidence. You will acquire speaking, listening, reading and writing skills which will be more than enough to get you through most situations you  more...

Java 2 - Introduction This course provides students a general overview and understanding of the Java 2 Programming Language. This unit will discuss Java history and the main features of the Java language. You will learn how Java differs from C++, and what types of unique features are available in the Java language. You will also learn why the Java Virtual Machine is considered the core of the Java platform.  more...

Fireworks MX Intermediate ...ternet and computer (file structure) knowledge, taken the Introduction to Fireworks MX class, have Fireworks MX or Fireworks 4 software installed in their computer and the course book ? Visual Quickstart Guide Macromedia Fireworks MX for Windows and Macintosh by Sandee Cohen? ISBN 0-201-79479-9. The student is responsible for following the book and doing all the work, weekly quizzes online and  more...

Adobe InDesign CS4: Essentials ...introduction to Adobe InDesign CS4 with this essential training that introduces you to the basics tools, skills and techniques required to create professionally styled text, layouts and graphics that deliver a powerful impact. In this series, youll be guided through the techniques needed to work with text and graphics in your layouts. You will also learn how to apply artistic effects to text  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...SBN #0-7817-2438-4.2. Medical Terminology Description: An introduction to prefixes, suffixes, root words, combining forms, Latin and Greek forms, spelling, and pronunciation, with emphasis on building a working medical vocabulary in all the body systems and medical specialties, in laboratory medicine and imaging, and in pharmacology. Textbook: The Language of Medicine, 7th ed., by Davi-Ellen  more...

Introduction to Podcasting ...lities of the student. Bonus--1 year full course access. Introduction to Podcasting The dissemination of recorded audio clips that are syndicated via the Internet is called a Podcast. But knowing what a Podcast is and understanding how to create your own Podcast to market your business, educate a community, share your opinion or just to have fun is quite different. Daniel Murphy demonstrates  more...

Helping Teachers Integrate Web 2.0 Tools Into the Classroom Curriculum This content library helps educators learn, use, and then integrate the latest Web 2.0 tools into their classroom curriculum. Throughout each of the 20 courses, educators answer questions to build their own Curriculum Integration Plan. This personalized action plan will help them integrate these technologies into their classroom curriculum. Enjoy this course for one full year access. Integrating  more...

Introduction to ASP NET To introduce ASP.NET  more...

Microsoft Office 2000 - Beginning FrontPage To provide an introduction to the core concepts of Microsoft FrontPage 2000  more...

Introduction to Creating Graphics in Flash MX 2004 To introduce creating graphics in Flash MX 2004  more...

Introduction to ActionScript in Flash MX 2004 To introduce the use of ActionScript in Flash MX 2004  more...

Introduction to the features of Flash 8 To recognize and use the features of Flash 8  more...

Getting Started with GoLive 5 To provide an introduction to web-site development and web-page creation with GoLive 5  more...

Microsoft Office 2000 - Beginning PowerPoint 2000 To provide an introduction to the core concepts of Microsoft PowerPoint 2000  more...

Microsoft Office 2000 - Advanced Access To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of modifying and enhancing a table, a form, working with Access tools, and integrating Access with the Web  more...

Microsoft Office 2000 - Intermediate Access To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of creating and enhancing a report, working with queries, and integrating data  more...

Microsoft Office 2000 - Beginning Access To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of planning and creating a database, creating tables and forms, and entering and querying data  more...

Microsoft Office 2000 - Beginning Excel To provide an introduction to the core concepts of Microsoft Excel 2000  more...

Introduction to Work Force Generations Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and  more...

Introduction to Online Branding Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...

Introduction to Product Management Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically,  more...

Introduction to Advanced Finance Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.  more...

Introduction to Clustering in a Microsoft Windows 2000 Environment To enable the student to plan, install, and configure a cluster  more...

The Banking Industry Overview Version 2 Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...

Introduction to Brand Management There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,  more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...

Introduction to Classification and Marking To mark and classify packets by using the Modular QoS command line (MQC) and by configuring Network-based Application Recognition (NBAR)  more...

Introduction to QoS and QoS Implementation To identify the fundamental issues associated with implementing QoS on converged networks, and to define QoS policy implementation and management methods  more...

Introduction to QoS and QoS Implementation To identify the fundamental issues associated with implementing QoS on converged networks, and to define QoS policy implementation and management methods  more...

Introduction to Classification and Marking To mark and classify packets by using the Modular QoS command line (MQC) and by configuring Network-based Application Recognition (NBAR)  more...

Introduction to Microsoft Office 2007 The Microsoft Office 2007 system incorporates both server and client side components that provide a number of benefits for companies of any size. Deploying Microsoft Office 2007 in a network environment merits thorough planning and selection of appropriate deployment methods and tools. This course identifies the necessary steps in preparing and planning for Office 2007 deployment, how to build and  more...

Deploying Windows Vista Microsoft Windows deployment technologies have evolved significantly since Windows XP, and understanding the Windows Vista deployment tools and how they interconnect is the first step in executing a successful Windows Vista deployment project. This course provides insight into the necessary steps in the planning and deployment process, an introduction to the various deployment tools that should be  more...

Cisco ONT 1 0 Network Requirements and Introduction to VoIP To recognize the converged network requirements within the Cisco conceptual network models, the basic principles of VoIP networks and conversion to them, call control mechanisms, and how voice is digitized for data transport  more...

Introduction to Classification and Marking To mark and classify packets by using the Modular QoS command line (MQC) and by configuring Network-based Application Recognition (NBAR)  more...

Introduction to QoS and QoS Implementation To identify the fundamental issues associated with implementing QoS on converged networks, and to define QoS policy implementation and management methods  more...

Introduction to Cisco Voice Design Concepts To identify voice design principles and outline guidelines for successful integrated network deployment  more...

Introduction to Cisco Network Management Design Concepts To identify the key considerations involved in network management design  more...

Introduction to Cisco Security Design Concepts To identify a modular approach to designing network security  more...

Introduction to Creating Graphics in Flash MX 2004 To introduce creating graphics in Flash MX 2004  more...

Introduction to Security in Networked Environments To introduce the student to security concepts and threats to networks and data  more...

Introduction to Security in Networked Environments To introduce the student to security concepts and threats to networks and data  more...

Introduction to Security in Networked Environments To introduce the student to security concepts and threats to networks and data  more...

Introduction to Creating Graphics in Flash MX 2004 To introduce creating graphics in Flash MX 2004  more...

Dreamweaver MX Web Applications ...SP, ASP.NET and ColdFusion MX. Course Duration: 7.5 Hours Introduction What is Dreamweaver MX System Requirements Lessons & Sites & Trial Software Workspace - Windows Workspace - Macintosh Extensibility Using CSS Creating Pages using XHTML Configuring Dreamweaver for the Course Update Database Primer What is a Database Designing Databases Types of Databases Relational Databases Creating a  more...

Access 2000 User Series ...Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find and Replace 2.6 Modifying the Appearance of  more...

Access 2000 Beginning ...Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find and Replace 2.6 Modifying the Appearance of  more...

Access 2000 Intermediate Access 2000 Intermediate (2 Hours 4 Minutes) 1.0 Planning and Designing a Database (20 Minutes) 1.1 Evaluating Inputs and Outputs 1.2 Normalization 1.3 Creating a Database Using a Wizard 1.4 Creating a Database from Scratch 2.0 Building and Modifying Tables (49 Minutes) 2.1 Creating Tables Using a Wizard 2.2 Creating Tables from Scratch & Data Types 2.3 Setting Primary Keys 2.4 Field Properties  more...

Illustrator 9 ...g and tweaking, and more. Course Duration: 3 Hours Basics Introduction Raster vs. Vector Basic Interface The Toolbox Palettes Hand & Zoom Tool Custom Views Navigator Palette Document Set Up Saving/Exporting Files Preferences Rulers & Guides/Grids Selection Tools Grouping Locking & Hiding Arranging Objects New Features Flash & SVG Output/Release to Layers Pixel Preview Instant Drop Shadows;  more...

Flash MX Intermediate Developer ...ontroller, media sound and more. Course Duration: 7 Hours Introduction About this CD Support Website New Features in Flash MX Folders in the Timeline Shared Libraries Productivity Enhancements pt. 1 Productivity Enhancements pt. 2 Templates Break Apart and Distribute to Layers Movie Clip Mask Layers New Features in ActionScript Overview of New Features ActionScript Enhancements Dynamic Flash  more...

Flash MX for Designers ...ivate buttons, and much more. Course Duration: 10.5 Hours Introduction Welcome and About This CD Flash Overview What's New in Flash MX pt. 1 What's New in Flash MX pt. 2 Interface and Setup Interface Overview Grid Rulers and Guides Preferences Editing Preferences Flash Basics Vector Graphics vs. Bitmap Graphics Symbols and Instances Shared Libraries ActionScript Previewing Your Movies Naming  more...

Flash MX ActionScript ...ents and possibly some new ones. Course Duration: 7 Hours Introduction About This CD About Flash MX Using ActionScript What's New in Flash MX ActionScript? Introduction To ActionScript What is an ActionScript? Understanding Object Oriented Programming When to Use ActionScript Introducing the Actions Panel Working in Normal Mode Working in Expert Mode Using the Reference Panel Understanding  more...

Fireworks MX ...s, and other applications. Course Duration: 6 Hours Intro Introduction to Fireworks MX System Requirements Whats new in Fireworks MX Property Inspector and Panels Bitmap vs. Vector Objects Canvas Options Importing and Pasting Creating a New Document Work Environment Quick Export Tools Panel FW MX Workflow Selecting Objects Selecting Pixels Organizing Objects Transforming and Distorting Objects  more...

PageMaker 6 5 Advanced ...ecial Characters Force Justify Drop Caps Paragraph Styles Introduction to Paragraph Styles Creating New Styles Style Tags Next Style Story Editor Introduction to Story Editor Basic Operation Placing Text Find & Change Spelling User Dictionaries Story Editor Preferences Color Color Palette Overview Creating New Colors Applying Color to Objects Applying Color to Type Editing Colors Screen Tints  more...

Dreamweaver MX Advanced ... MX and Macromedia Contribute. Course Duration: 6.5 Hours Introduction About this Course The Lessons Folder Resources & References Dreamweaver Updater Site Configuration Local Information Remote Information FTP & Local / Network Remote Info RDS, VSS, WebDAV Testing Server Cloaking Design Notes Contribute Administration Site Cache & Exporting Definitions Existing Sites FrontPage Sites CSS  more...

FreeHand 9 ... blends, text, and even web art. Course Duration: 8 Hours Introduction Introduction About the Tutorials The Workspace Pointer Tool Lasso Tool Eyedropper Tool Text Tool Rectangle Tool Polygon Tool Ellipse Tool Spiral Tool Line Tool Freehand Tool Pen Tool Bezigon Tool Knife Tool Freeform Tool Rotating Tool Reflecting Tool Scaling Tool Skewing Tool Trace Tool Perspective Tool Page Tool Zoom Tool  more...

FreeHand MX ...rawings without losing quality. Course Duration: 6.5 Hurs Introduction Welcome About the Tutorials The Workspace Working with Panels Pointer Subselect Page Lasso Output Area Eyedropper Pen Bezigon Text Line Arc Spiral Pencil Variable Stroke Pen Calligraphic Pen Ellipse Rectangle Polygon Scale Tools II Rotate Reflect Skew Freeform Roughen Bend Eraser Knife Perspective 3D Rotation Fisheye Lense  more...

Introduction to Oracle and SQL in Oracle9i To introduce Oracle as a relational database management system (RDBMS) and to discuss how to use basic SQL statements  more...

SQL Functions in Oracle9i To describe how to use SQL functions for data retrieval  more...

Subqueries Reporting and User-Access Control in Oracle9i To describe the use of subqueries, reporting, and user-access control in an Oracle9i database  more...

Defining and Manipulating Data in Oracle9i To describe how to define database objects and manipulate the data stored within them in an Oracle9i database  more...

A Manager s Introduction to Business Law This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also  more...

The Customer Service Agent in Action There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the  more...