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Introduction Training Seminars and Classes
From Prediction Impact
Online Course: Predictive Analytics Applied Online Edition
 Online Course: Predictive Analytics Applied - New!
Dates: Available on demand starting July 7, 2008 (self-paced e-learning)
Instructor: Eric Siegel, Ph.D.
** Special Discount: 50% off until May 21, 2008 - secure with a $50 deposit now **
100% of October's in-person trainees rated the class Excellent or Very Good.
Predictive analytics is business intelligence technology that produces a more...
From LearningMeasure.com
Introduction to the Spectrum Analyzer
This is an introductory course on the spectrum analyzer.
This course covers the basic block diagram and some of the basic controls that can be found on spectrum analyzers. It does not cover basic measurements that can be made with the spectrum analyzer, that is being reserved for follow-on courses. The intent of this course is to provide basic familiarity to this versatile tool. The basic block more...Introduction to Uncertainty Concepts
 UNC101 - Introduction to Uncertainty Concepts.
The purpose of this class is to serve as a introduction to the concept of uncertainty, and a foundation upon which the remaining uncertainty courses at LearningMeasure.com are based. more...Introduction to Differential Equations
This is the first in a series of short courses on differential equations. The purpose of this course is to introduce some of the concepts and terminology associated with differential equations. more...Introduction to Measurement Concepts
 This course provides an introduction to the concepts of measurement and metrology (the science of measurement). Also provides an introduction to the SI system of units. more...
From Online Training Directory
Introduction to CorelDRAW - Part II
 Continuation of Part I with emphasis on use of the effect functions, page set up, advanced text handling, and technical illustration tools. more...Introduction to Technical Writing for Industry
Explore the rewarding career of a technical communicator in the high-tech industry. more...Technical Communication an Introduction for Current Technical Writers Editors Designers
Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers. more...Introduction to SnagIt With Software
This online course teaches you the various tips on the latest version of the SnagIt screen capture program. more...Introduction to SnagIt Without Software
This online course teaches you the various tips on the latest version of the SnagIt screen capture program. For Beginners. more...SmartDraw - Learn it in 6 Easy Lessons
 An introduction to SmartDraw, the "Draw anything easily" program. Note: This course is for Smart Draw Applications 5 years or older. more...Office XP 2002 Introduction
This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. more...An Introduction to Linux A Workshop Approach
This Web-based course provide users with a hands-on introduction to the Linux operating system. more...Introduction to Law
This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. more...Rx Success Complete Guide to Medical Math for the Health Care Professional Crane
...edical Calculations! The Topic - After reading each topic introduction you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own calculations. Tutor Sheetsa we bring you this exclusive learning tool. Every Tutor Sheeta problem guides you through more...Introduction to the Administration of a Medical Office
This course is designed for beginning office and practice managers in a medical office setting. more...Introduction to Medical Transcription
The course is designed to provide an overview of typical medical transcription skills and training aptitude, so that a potential "wanna-be" MT may assess the capability and interest level. It also provides an overview of the industry itself, job opportunities, certification, and other related information. more...Introduction to ISO 9001 2000
ISO 9000 is increasingly becoming the standard for doing business. Organizations worldwide are implementing ISO 9000 Quality Management Systems. What is ISO 9001:2000 and what does it require? Learn to understand the requirements and apply the standard within an organization. more...An Introduction to Food Handling Safety and Sanitation
An overview of proper food handling while maintaining a high quality environment. more...An Introduction to Controlling Costs to Make Your Restaurant Profitable
An overview course on how to manage costs associated with running food service facilities. more...Introduction to Customer Relationship Management CRM -Part 1
DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base. more...Office 2000 Introduction
This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. more...Office 97 Introduction
This course is designed to familiarize users with key introductory features of Microsoft Word 97, Excel 97, Access 97, PowerPoint 97, and Outlook 98. This course will provide students with the basic elements of these applications so they can establish some beginning skills. more...Palm OS 4 0 Introduction
This course is designed to familiarize users with the basic features of the Palm handheld, as well as the functionalities that come with Palm OS 4.0. Also, the Palm Desktop and HotSyncing are explored. more...Windows NT Introduction
Students will learn how to understand and use networking resources in this course that introduces basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. more...Introduction To Netscape 7
This course introduces Netscape Navigator, a fast and functional Web browser. Students will learn how to explore the Web and find useful information. more...Introduction To Internet Explorer 6
This course provides an overview of the Internet Explorer 6 Web browser. more...
From LearningMeasure.com
Introduction to Statistics
An introduction to statistics for those who will be taking Lean Six Sigma Green Belt training. more...Introduction to Probability
The course provides a basic introduction to probability theory that one may encounter in lean six sigma training. more...Introduction to Complex Arithemetic
The purpose of this course is to give a rudimentary explanation of complex numbers and how you manipulate them. Complex numbers arise in many applications, and quite often in electrical engineering and measurement. more...Introduction to the Oscilloscope
An introductory course on the oscilloscope and oscilloscope measurements. It is meant to be the first in a series of courses on the oscilloscope. more...Introduction to Semiconductor Devices
A conceptual course on the subject of semiconductors and semiconductor devices. more...Introduction to RF and Microwave Concepts
...Introduction to RF/Microwave Concepts
This course introduces some of the basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical more...Introduction to RF and Microwave Concepts
...Introduction to RF/Microwave Concepts
This course introduces some of the basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical more...Introduction to the decibel (dB)
...Introduction to the decibel (dB)
The purpose of this course is to introduce the concept of the decibel (dB). By the time the student
completes this course, the following concepts will have been introduced.
Introduction to logarithmic units
The Logarithm and its properties
Definition of the decibel and related units
Conversion between dB and Linear Units more...Introduction to Radar
An introductory survey course on radar. The first in a series that covers the basics of radar. more...Introduction to Digital Circuit Elements
This course is a basic introduction to the elements of digital circuits. Covered are many of the basic logic functions, and some of the circuits that can be built from them. This is a foundation for more advanced courses. more...Anechoic Chamber, Near-Field, and Outdoor Ranges
The purpose of this course is to provide a short survey of the various types of antenna test ranges that exist, as well as some information on some of the advantages and pitfalls of each. This is not a particularly technical course, but it serves as a basic introduction of the more advanced courses to follow this one. Some of the safety issues and operational problems of these chambers will also more...RF and Microwave Attenuators
A short course on RF and microwave attenuators. This is a course in our INST4XX series of courses on RF and microwave instrumentation. This is a basic introduction to attenuators and attenuation concepts. more...Introduction to Cascading Style Sheets (CSS)
...Introduction to CSS
Continuing on with the foundation built in WWW102-Basic HTML we will continue on with the subject of Cascading Style Sheets (CSS). Upon completion of the course the student
should know:
How to link to external style sheets
How to create embedded stylesheets
How to use inline style sheets
What are CSS selectors
Understand classes and more...MEAS450 - Basic Far-Field Antenna Measurement
This is a course on far-field antenna measurements. It describes the basic concepts involved, as well as an introduction on how the data can be processed. more...Introduction to Antenna Concepts
Introduction to Antenna Concepts
This course covers the basics of antennas and antenna measurement concepts. more...Introduction to Coordinate Systems
The purpose of this course is to give a rudimentary explanation of various coordinate systems used to describe points in space. more...
From Online Training Directory
Introduction to Fireworks MX
Using Fireworks to create professional images for the web or desktop work more...Introduction to Writing Speeches and Presentations
This course focuses on how to write speeches and presentations more...
From LearningMeasure.com
SI Units - The Ampere
...r introductory courses on the SI units. This course is an introduction to the unit of electric current, the Ampere, and its derived units. The course outline is as follows:
Introduction
The Definition of the Ampere
Realization of the Ampere
Derived Units
Charge (the Coulomb)
Potential (the Volt)
Resistance (the Ohm) more...
From Serebra Learning Corporation
Introduction to PCs and Application Software
This course is intended for end users who are looking to learn basic concepts and components of a computer. Participants will be introduced to basic features and functionality of Windows 95, software applications, e-mail and the Internet. more...Writing Skills : Introduction to Clear Layout
Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints on creating documents that are attractive, to-the-point and easy to read. Whether you're more...INDIVIDUAL Training for Organizer Millennium
This course presents the basic concepts for Lotus Organizer: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...Control-T
This course provides a detailed introduction to the Control-T product and how it is used to manage removable media. The student is led through an introduction of the Control-T components and facilities. Each component that is involved in the operation of the tape management system is reviewed in detail. Practical examples are provided throughout the course. more...Introduction to Programming in an IBM Environment
Introduction to Programming in an IBM Environment more...Assembler System/390 Basic
This course is an introduction to System/390 assembler programming in an OS/390 environment. It teaches the student assembler programming skills including system conventions, assembler, and machine and macro instruction usage. In the laboratory sessions the student is guided in creating assembler programs: these include re-entrant code, the use of bi-modal addressing and execution in access more...z/OS for Operators Curriculum
...escribe the I/O and IPL processes Course Content Module 1 INTRODUCTION TO THE MVS OPERATING SYSTEM History and Concepts Module 2 HOW MVS MANAGES & EXECUTES WORK System Resource Management Goal and Compatibility Modes Domains, MPL and Swapping Module 3 ROLE OF THE SUPERVISOR Interruptions - How and Why PSW's In Detail - Old, New and Current First Level Interrupt Handlers Module 4 HOW MVS more...COBOL Curriculum
...nd the Data Division & Data Types Course Content Module 1 INTRODUCTION TO COBOL Introduction to COBOL Elements of the COBOL Syntax The Identification Division Module 2 DEFINING DATA IN A COBOL PROGRAM (Part 1) Explicit Data Definition Data Usage Programming Style Data Type & Structure Module 3 DEFINING DATA IN A COBOL PROGRAM (Part 2) The Data Division Data Definition Elementary Data Items more...SkillVantage Manager - Web Admin.and Reporting (how to use SVM, not the SVM software)
This course teaches training Administrators the skills and knowledge necessary to setup, access, track, and manage corporate training resources using Web SVM Administrator 2.4.2. Students will learn the key tasks and procedures in the areas of system setup, training resource setup, user management and configuration, and reporting. Students will also get a brief introduction to learning management more...Introduction to Netscape Servers
This is an overview course of the eight SuiteSpot servers. Beginning with an overview of Internet Services and deploying an Internet, this course will then cover each of the eight Netscape servers with an emphasis on functions. Some basic programming interfaces will be covered for each of the servers. more...JDBC Application Development Part 1: Introduction and Architecture
This first course in the series provides the foundation for the rest of the course series. It introduces learners to the JDBC API and explains how it is used to access any database from Java. It also covers the basics of working with relational database systems, how to use JDBC to design multi-tier database applications, and an overview of the major steps in the JDBC program. more...Enterprise JavaBeans Part 1: Introduction and Architecture
This first course in the series provides the foundation for the rest of the course series. It introduces learners to the Java 2 Platform, Enterprise Edition and to Enterprise JavaBeans. It describes the features and benefits of the J2EE application model and its JavaBeans component model. It also covers the EJB architecture, client, and classes and interfaces. more...Java Servlets Part 1: Introduction, Life Cycle and JSP
This first course in the series introduces the Java Servlets API, which is part of Java 2 Enterprise Edition, and it describes how servlets enable easy and effective creation of server-side business solutions. It covers the features of J2EE, an introduction to the function of servlets and Web application development the basics of creating servlets, the servlet life cycle, and how JavaServer Pages more...J2EE Connectivity Part 3: RMI and JDBC
This third course in the series covers using RMI and JDBC. It teaches how to use Java Remote Method Invocation for creating and using remote objects and the criteria and tradeoffs involved in selecting distribution technologies. The sections about JDBC provide an introduction to the API and an overview of how to create JDBC programs, it also covers the function of the JDBC 2 Optional Package API. more...CIW Security Professional Part 1: Network Security Introduction
This is the first course in a five part series on security. This course teaches the concepts of security, the elements of a secure system, how to apply encryption principles, the different types of common security attacks, and how to create an effective security infrastructure. more...CCNT Basic Telecommunications Part 1: Fundamentals, Analog, and Digital
...damentals of telecommunications and gives a comprehensive introduction to analog and digital concepts. The course covers the history of telecommunications and looks at the structure of business systems (including station sets, PBX, key and hybrid systems, ISDN and broadband), Consumer Premises Equipment (CPE), and services (dedicated and switched). The course then covers analog signals, its more...CCNT Basic Data Communications Part 1: Introduction to Data Communications
This is the first course in a three-part series on Basic Data Communications for the Certified in Convergent Network Technologies (CCNT) curriculum. This course will introduce learners to data networks, signals and to data transmission. more...CCNT Local Area Networks Part 1: Introduction to LANs
This is the first course in a three-part series on Local Area Networks for the Certified in Convergent Network Technologies (CCNT) curriculum. This course introduces LAN technologies, topologies, and standards. In addition, the TCP/IP Protocol suite and IEEE standards are covered. more...Getting Started with Microsoft Windows XP
To describe the basic skills and configurations necessary to start using the Windows XP operating system First-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows XP more...Win2000 Directory Server Installing Configuring Troubleshooting Active Directory
...introduction to Active Directory in Windows 2000, this course will help you learn about installing, configuring, and troubleshooting Active Directory. First, you will learn about the benefits and features of Active Directory, as well as the physical and logical layout. You will learn how to install Active Directory, use Active Directory administration tools, and manage single master operations. more...The OSI Model
Upon completing this WestNet e-Learning module, you will be able to explain why the OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers. more...Microsoft Office 2000 - Beginning Excel
To provide an introduction to the core concepts of Microsoft Excel 2000 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel more...ISPF with TSO E I
Provides an extensive and practical introduction to the MVS TSO/E system and using the ISPF Program Development Facility (ISPF/PDF). End users, programmers, operators, production support, technical support, analyst. more...Visual Basic 6 0 Database Access Part I
...introduction to Visual Basic's capabilities relating to database access and manipulation in an online environment. It explains how databases are organized, how information is retrieved and manipulated in databases, and what technologies are available to ensure cross-platform and uniform access to database information. This course describes the fundamentals of viewing and modifying more...Components Used to Build Networks
This WestNet e-Learning module introduces internetworking devices, such as repeaters, hubs, switches, bridges, routers, and gateways as the connectors between the individual segments of a broadcast network that has been broken down into separate segments. more...Adding Graphics to Presentations in PowerPoint 2007
Microsoft PowerPoint 2007 is a useful authoring application tool for creating dynamic slide show presentations. This course demonstrates how to create visually appealing presentations using PowerPoint's design templates and implementing new Microsoft Office 2007 themes. The course also explores the introduction of SmartArt in PowerPoint 2007, a feature that allows you to add some glamour to your more...The Banking Industry Overview Version 2
...w of the banking industry. First, this course provides an introduction to the banking industry's value chain, business model, and trends. Second, this course examines the business and regulatory issues and challenges facing the banking industry. Finally, this course looks at some of the successful strategies that leading banking companies are applying. Consulting houses, corporations, and more...The Customer Service Agent in Action
There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the more...Customer Service Agent Skills Simulation
Kenworth Domestic Appliances (KDA) is a national manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist more...An Introduction to Project Management PMBOK-Third Edition aligned
Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the more...Introduction to Project Process Groups and Initiating a Project
In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this more...Project Planning
In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for more...Introduction to IT Project Management
...ion technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT projects. You will also acquire an understanding of how creating strategies and designing plans to deliver projects can provide consistent value more...Final Exam Project Management for IT Professionals
Generally taken near the end of a program, Final Exam: Project Management for IT Professionals enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...Planning Project Procurement and Requesting Seller Responses
If project success is to be achieved, products, services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement more...Communications Planning and Information Distribution
Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced more...Introduction to Program Management
Project managers are often tasked with managing multiple concurrent projects but what about managing multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A more...Introduction to Work Force Generations
Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and more...Succession Planning Overview
Do you have people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that more...Knowledge as Strategy Performance Improvement
In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating more...Economics Part 1 The Principles of Economics
In Economics: The Principles of Economics you will learn about some of the broad issues and concepts that make up the field of economics. Beginning with some basic definitions, the course builds to introduce economic systems and the concepts of scarcity and wants and how these impact economies. It also places some of its focus on the US economy in general and the Federal Reserve Bank in more...Introduction to Economics Basic Concepts in Microeconomics
Basic Concepts in Microeconomics builds on the general principles introduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. This course is aimed at more...Introduction to Economics Products and Markets
Having covered the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course Products and Markets . Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. This course is aimed at Managers, Directors, and more...Introduction to Economics Foundations of Macroeconomics
With the basics of microeconomics in place, Foundations of Macroeconomics gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. This course is aimed at Managers, Directors, and more...Introduction to Advanced Finance
Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models. This course is designed specifically for business more...Final Exam Advanced Business Finance
Generally taken near the end of a program, Final Exam: Advanced Business Finance enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...Globalization and Our Changing World
Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce. Executives, managers, supervisors, more...The Six Sigma Change Agent
...resistant to change. That's why this course offers you an introduction to the forms resistance to change takes at both the organizational and team levels. You'll also explore ways of overcoming resistance to change and of building a change-friendly environment. Six Sigma is a registered trademark of Motorola Corporation, and all rights, title, and interest in Six Sigma belong to Motorola. more...Design of Experiments DOE
By the time they reach the Six Sigma Improve phase, organizations have a solid understanding of how and why their processes fail to meet customers' expectations. Organizations use the Design of Experiments (DOE), a key methodology of the Six Sigma Improve phase, to quantify with statistical precision the factors that are causing this gap. Well-designed experiments result in effective process more...Six Sigma Introduction
There has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization's Six Sigma program. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements more...Final Exam Six Sigma Foundations
Generally taken near the end of a program, Final Exam: Six Sigma Foundations enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...The Who What Why of ISO 9000 2000
This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by more...Building a Quality Management System
This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and more...Quality-minded Management
The ISO 9000:2000 family of standards structures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support more...Introduction to Brand Management There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, | ||||||||||