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From Serebra Learning Corporation
Managing People : Practical Coaching Situations on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...rk with through effective coaching. In this course you'll investigate how you can use coaching in a variety of different situations: changing jobs, generating sales leads, time management and supervisory skills. You'll explore how coaching has been used in some practical case study situations and then use your analysis to improve your own coaching techniques. As you apply these coaching skills more...
Windmaster Case Study 6: Evaluating Strategic Options on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final more...
Personal Effectiveness - Teamworking: Defining a Team's Direction on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of growth or in need of some refocusing on a project, it is essential that more...
Personal Effectiveness - Teamworking: Creating a Collaborative Team Environment on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you what good team communication means and how you can create a team environment that's more...
Personal Effectiveness - Teamworking: Making Decisions as a Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you the steps in an effective decision-making process and the benefits to the team of using more...
Account Ability Series: Profitability on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The bottom line is recorded annually in an organisation's financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account Ability takes you more...
Creating Successful Solutions Identify the Core Issues on-line e-learning cbt (computer based) This course introduces techniques to help learners quickly analyze situations by identifying the root cause, investigating the contributing factors, and prioritizing the solution requirements. All levels of professionals who supervise the performance of other staff members. more...
Creating Successful Solutions Solve Problems Creatively on-line e-learning cbt (computer based) This course helps learners investigate inventive strategies to generate creative solutions. All levels of professionals who supervise the performance of other staff members. more...
Recruiting for the 21st Century The Market on-line e-learning cbt (computer based) It's the beginning of a new century and a new millennium, and the employment market is hot, hot, hot. Employee attitudes have shifted from "I'm sure glad I have a job" to "What have you done for me lately?" Boomers, members of the sociological phenomenon that has defined our culture since 1946, are getting ready to retire, and fewer workers from succeeding generations are available to step in. But more...
Taguchi and Quality Improvement on-line e-learning cbt (computer based) ...s a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of variables. By systematically choosing certain combinations of variables, the Taguchi Method makes it possible to separate their more...
Developing a New-product Strategy on-line e-learning cbt (computer based) Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a more...
Introduction to Product Management on-line e-learning cbt (computer based) Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, more...
Convergence of Communications on-line e-learning cbt (computer based) This WestNet e-Learning module discusses how wide area network (WAN) technologies support and help implement converged communications, voice, video, and data all transported over the same physical network topologies. We will also investigate components key to integrating puclic swiched telephone network (PSTN) and data communications. more...
VoIP Network Engineering Management and Support on-line e-learning cbt (computer based) This module explores telecommunications and converged network design and engineering principles. We review the Erlang and Poisson traffic estimation formulas. We learn the steps necessary to plan, design, and engineer a converged network. We discover methods we can use to measure the converged network s voice quality, and how we can determine the effects the final network design has on overall more...
From 123-CBT Computer Based Training
Communicating w Difficult People Communicating with Your Manager on-line e-learning cbt (computer based)cd rom ...lation, you are Icon's Human Resource Manager and need to investigate an incident between a manager, Robert Bailey, and one of his employees, Susan Darnell. During the encounter, Robert yelled and made abusive comments to Susan. Robert has already acknowledged that the incident happened and has been reprimanded. However, you need to find out whether this was an isolated incident or an example more...
Customer Relationship Mgt Implementing CRM on-line e-learning cbt (computer based)cd rom ...trigued by the proposal, the Board of Directors agreed to investigate the possibility of implementing CRM. Your goal for the simulation is to explain how CRM can help The Glen achieve its goals and identify ways that the organization can modify expenditures to ensure a customer-focused effort. Unit 2: Preparing to Implement CRM (0.5 - 1 hour) Identify the roles of a more...
Sexual Harassment Resolving Sexual Harassment Claims on-line e-learning cbt (computer based)cd rom ...s, Human Resources Manager. Mildred is building a team to investigate sexual harassment. Mildred is seeking only the most competent employees for the team. Becoming of member of Mildred a a s investigation team may lead to potential bonuses and promotions, so you have applied. While talking with Mildred, you will identify the benefits of establishing a system for resolving sexual harassment more...
Correcting Performance Problems Identifying Performance Problems on-line e-learning cbt (computer based)cd rom ...ployee's achievement problem. Investigate possible causes of an employee's conduct problem. Audience Managers and supervisors who want to learn how to identify any performance problems their employees may have. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language more...
Succession Planning Elements Approaches on-line e-learning cbt (computer based)cd rom ...ncy model. Identify issues to investigate in relation to recruitment and retention of key staff. Identify guidelines for linking your succession plan to human resource strategies. Identify strategies for winning management commitment to your succession plan. Audience This course is suitable for HR Managers, more...
From Backup Training Corporation
Crash Investigations on-line e-learning cbt (computer based)cd rom This class will help you learn how to investigate and document crashes no matter if you're a rookie or an expert in these types of investigations. Crash Investigations ( 8-hour course ) Instructed by Richard Pepe Like it or not, crash investigations are a big part of your job. This class will help you learn how to investigate and document crashes no matter if you're a rookie or an expert in more...
Gang Training on-line e-learning cbt (computer based)cd rom ...ommit. The course helps officers assess gang activity and investigate gang-related crimes more effectively in a safe and streetwise manner. Field Training Officer ( 8-hour course ) Instructed by Glenn Kaminsky At The Backup, we offer Glenn Kaminsky's FTO curriculum as one of the best available. This course covers selecting an FTO candidate, interview techniques, training methods, learning more...
From Technical Presentations
Accident Investigation on-line e-learning cbt (computer based)coursewareinteractive ...lls needed by the investigator. The course teaches how to investigate an industrial site accident, analyze the facts, identify the contributing factors, discover the root cause, document the investigation, take corrective action to prevent future accidents, and follow up the completed investigation. It is intended for managers, supervisors and all persons responsible for investigating more...
From JED New Media inc.
Probing for Business Intelligence on-line e-learning cbt (computer based) Discover how to apply basic investigative reporting techniques to your business needs and purposes. Learn to break down investigative skills and tools into a simple process. Gain tips and hints on how to creatively implement the every day research tools already at your disposal. more...
From Sessions Online School of Design
Advanced Layout Design Course on-line e-learning cbt (computer based)study at homeself directed ...ce, root 2 rectangle, and the rule of thirds. You'll also investigate how to use lines and shapes as graphic elements to create a sense of order. Lines, curves, circles, angles, bars and squares, and patterns are all explored as possible tools for structuring a layout. The lesson concludes with a discussion on the importance of balance, negative space, and strong focal points. In the exercise, more...
Advanced Typography Course on-line e-learning cbt (computer based)study at homeself directed ...ing some of the challenges that typographers face. You'll investigate the difference between seeing type and reading it, helping you develop your appreciation for both functional and expressive letterforms. In the exercise, you'll experiment with type fusion, creating your own little Frankenstein's monster! LESSON 2 Type Details and Hierarchy Type layout professionals look at the big picture more...



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