Online Ishikawa eLearning - Training Resources

Managing Delivery Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what  more...

History of Organizational Improvement and the Foundations of Six Sigma ..., including the contributions of Shewhart, Deming, Juran, Ishikawa, and Taguchi. Six Sigma is a registered trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a  more...

QC Tools - Cause and Effects Diagrams This is the second course in a seven part series in the seven basic quality tools. In particular this course is on the cause and effect diagram, also known as an Ishikawa diagram or a fishbone diagram.  more...

QC Tools - Pareto Diagrams This is another in a series of eight courses on the seven basic tools of quality as defined by Ishikawa. The Pareto diagram is a tool that can identify what are the most important contributors to whatever is being investigated. The Pareto diagram is a special type of histogram with a cumulative percentage overlaid on it.  more...

QC Tools - Scatter Diagrams This is another course in a series of eight courses on the seven basic tools of quality as defined by Ishikawa. The scatter diagram is a tool to graphically represent the relationship between two variables. It relies on the human brain's amazing ability to recognize patterns. This diagram can be used to determine correlation between the two variables plotted.  more...

QC Tools - Histograms This is another in a series of eight courses on the seven quality tools defined by Ishikawa. The histogram is a tool that is used to graphically express the distribution of data among various categories. This allows one to graphically express the mean and spread of a set of data, and the number of modes.  more...

QC Tools - Check Sheets A check sheet is a tool to collect data associated with the process. It is one of the seven basic quality control tools defined by Ishikawa. The data collected from a check sheet is often used as input into other quality tools. This is one of eight courses on the subject.  more...

QC Tools - Flowcharts and Process Maps The purpose of this course is to introduce the flowchart, one of Ishikawa's seven basic quality tools. This is one of a series of eight courses on the quality tools. The flowchart is used to document processes graphically. They are used to help identify where to make improvements in a process, or in the design of a new process.  more...

Quality Control Tools I This course provides an overview of the seven quality control tools that are called out in the ASQ Certified Calibration Technician body of knowledge. This is the first in an eight course series on the seven basic tools of quality as defined by Kaoru Ishikawa.  more...