Instructor Led ISO Training in Canada - Training Resources

Adobe Acrobat 90 Professional Acrobat Prepress In this course, participants will learn the essentials of creating press-ready PDF files. Techniques will include using the Print Production Toolbar & ISO printing standards. Creating press-ready PDFs from their native applications will also be covered.  more...

Software Development for Testers To be effective, software testers must understand the overall software development life cycle employed by project managers, systems analysts and software designers. Testers must understand the development strategies that are being taken by the project teams so that they can effectively plan corresponding testing activities. This is a survey course that examines the various software  more...

ISO 20000 Consultant Certification ...ited consultant program allows participants to master the ISO 20000 standard and prepare for the associated certification. On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include: * Improved quality of service and increased business and customer confidence * Improved reputation, consistency & interoperability * Impartial  more...

ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC These Accredited Certification Courses are offered in 3 venue: 1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer 2. On-site classroom 3. Distance Learning via the Internet All ITIL V3 Intermediate courses are available ITILV3SS: Service Strategy ITILV3SD: Service Design ITILV3ST: Service Transition ITILV3SO: Service Operation ITILV3CSI: Continual Service Improvement  more...

ITILV3F Foundation CBT On-site or Distance Learning The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation certificate in IT Service Management is not intended to enable the holders of the  more...