Instructor Led Iso20000 Training - Training Resources

itSMF Accredited ISO/IEC 20000 Consultant Course This course is aimed at process practitioners, project managers, internal auditors and consultants who are working with clients to develop their certification strategy and understand their clients current capability against the standard All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS  more...

itSMF Accredited ISO/IEC 20000 Auditor Course This course is aimed at auditors who are an employee or associate of a Registered Certification Body looking to undertake certification and/or surveillance audits. All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS 15000  more...

ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC These Accredited Certification Courses are offered in 3 venue: 1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer 2. On-site classroom 3. Distance Learning via the Internet All ITIL V3 Intermediate courses are available ITILV3SS: Service Strategy ITILV3SD: Service Design ITILV3ST: Service Transition ITILV3SO: Service Operation ITILV3CSI: Continual Service Improvement  more...

ITILV3F Foundation CBT On-site or Distance Learning The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation certificate in IT Service Management is not intended to enable the holders of the  more...