Instructor Led Iso9001 Training Classes

Implementing and Managing a Customer Complaints System Objectives: By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Understand the flow of customer feedback in an organization. Learn to use the customer feedback to enhance the organization's performance. Learn to develop an effective customer feedback system  more...

Practical Implementation of Software Configuration Management In our ICM course, you gain practical, comprehensive guidance in implementing detailed policies & procedures to produce an environment where SCM principles function effectively and efficiently. Course structure facilitates the tailored creation of policies and procedures as well as the related estimation methods and metrics for Software CM, Hardware CM and Documentation CM specific to your needs  more...

Software Configuration Management Fundamentals ...e cycle in compliance with DoD Directive 5000.1, ISO9000, ISO9001,SOX, CMMI, ISO, OMB Memorandum M-05-23, MIL-HDBK-61A and Sarbanes-Oxley Act Section 404. Build the foundation for process improvement through this integral software development and maintenance course. Successful completion required for SCM Certification eligibility. STI offers Software Configuration Management Specialist  more...

PERFORMING INTERNAL OR CONTRACTOR AUDITS MANAGEMENT SYSTEMS ISO 19011 Learning Outcomes Describe the various stages to all organisations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit program. The analysis covers the entire audit process, from expressing the needs until the following audit result and corrective action. Provide a know-how approach for managing the audit process, including  more...