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From LearningMeasure.com
QC Tools - Flowcharts and Process Maps
The purpose of this course is to introduce the flowchart, one of Ishikawa's seven basic quality tools. This is one of a series of eight courses on the quality tools. The flowchart is used to document processes graphically. They are used to help identify where to make improvements in a process, or in the design of a new process.
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