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Managing Disagreement on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working more...
From LearningMeasure.com
Introduction to RF and Microwave Concepts on-line e-learning cbt (computer based) ... Multi-moding problems The measurement plane issue Waveguides Introduction to Waveguides Waveguide Modes Cutoff frequency Designation of Waveguides Guide Wavelength Dispersion It is assumed that EE101, EE102, and EE103, or the equivalent material is understood by the more...
Introduction to RF and Microwave Concepts on-line e-learning cbt (computer based) ... Multi-moding problems The measurement plane issue Waveguides Introduction to Waveguides Waveguide Modes Cutoff frequency Designation of Waveguides Guide Wavelength Dispersion It is assumed that EE101, EE102, and EE103, or the equivalent material is understood by the more...
From Serebra Learning Corporation
Equal Opportunities on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The issues surrounding Equal Opportunities in the workplace are extremely important to management and staff in any organisation. It is a topical issue which is supported by legislation and everybody should be aware of the principles and practices involved. This course will raise your awareness of how equal opportunities applies to you as an individual or a manager in the workplace. more...
LAN Software Implementation on-line e-learning cbt (computer based) This WestNet e-Learning module explores the features and functions of Windows NT, Microsoft's 32-bit network operating system (NOS). The lessons of this module present the basic concepts necessary to install, configure, and maintain a Windows NT network. more...
Technical Support Agent Survival Skills on-line e-learning cbt (computer based) ...issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the skills they already possess so more...
A Workable Solution for Internal Clients on-line e-learning cbt (computer based) One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You more...
Working with Difficult People Cope With Continued Conflict on-line e-learning cbt (computer based) Working with Difficult People: Cope with Continued Conflict, is the last of fourteen courses in this curriculum. After the completion of this course you will be able to sequence the steps of a conflict resolution effort, select the most appropriate action to handle a difficult situation, based on the specific circumstances and identify options available to you if you are unable to resolve an more...
Defining the Issue Determine the Real Problem on-line e-learning cbt (computer based) This course describes how to create a focused problem statement using the Occam s Razor method. Professionals who want to resolve workplace challenges more effectively. more...
Critical Thinking Skills for Managing on-line e-learning cbt (computer based) Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical more...
Talent Management Selecting Talent on-line e-learning cbt (computer based) This course will provide an overview of the talent management process, focusing on the three areas of attracting, developing, and retaining talented people in an organization. The course deals with the issue of talent management from the company?s, as well as the employee?s perspective. This course will emphasize on developing the individuals within a company. HR professionals and managers within more...
Leading Change from the Front Line on-line e-learning cbt (computer based) ...omething at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is designed to help more...
Non-union Work Environments HRCI PHR on-line e-learning cbt (computer based) ... cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line more...
Union Work Environments HRCI PHR on-line e-learning cbt (computer based) ... cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management and provides testing and certification services. As a human more...
Supervisor and Manager Sexual Harassment Awareness on-line e-learning cbt (computer based) ...xual harassment. Each company should have a policy on the issue of sexual harassment, outlining clear guidelines to deal with this issue. Every manager is accountable for knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, more...
HIPAA Privacy Rules on-line e-learning cbt (computer based) ...issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under HIPAA, covered entities are now more...
Linux and CLI on-line e-learning cbt (computer based) To understand OS terminology and be able to interact with the shell and commands via the command line interface Students wishing to acquire the basic skills required as a Linux system administrator. more...
Streams Pipes Redirects and Processes on-line e-learning cbt (computer based) To introduce applying filters to text streams and redirecting, piping to the input/output commands, and Linux processes Students wishing to acquire the basic skills required as a Linux system administrator. more...
SAP R 3 4 6 Shipping Employee on-line e-learning cbt (computer based) The course SAP R/3 4.6 Shipping Clerk aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the more...
IBM Understanding Wireless Solutions Part 3: WWANs and Wireless Security on-line e-learning cbt (computer based) The third course in the curriculum focuses on the third of the three wireless networks - WWANS. It firstly covers the types of WWAN solutions available and guidelines on making a selection. It then covers the history of this technology in detail looking at First Generation through to Third Generation Wireless. It also looks at technologies that are evolving in this area and covers the principal more...
Defining the Issue: Analyze Problems Creatively on-line e-learning cbt (computer based) This course introduces learners to several problem resolution methods. Tips for successfully facilitating a brainstorming session are also provided.  more...
Workplace Aggression: Recognizing Aggressive Behavior on-line e-learning cbt (computer based) In Workplace Aggression: Recognizing Aggressive Behavior participants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression as well as the three stages of aggressive behavior. Upon completing this program participants will also be able to identify the nine profiles of more...
From 123-CBT Computer Based Training
Exchange 2000 Server--Part 2 Configuring on-line e-learning cbt (computer based)cd rom ...supported by Microsoft Outlook Web Access. Identify the issues that affect the secure use of Outlook Web Access security. Identify the methods to gain access to a mailbox from a single-server environment. C ontent Emphasis Skills-Based A udience The target audiences for this course are System Administrators and Network Designers. Prerequisite for this course is to teach more...
Windows 2000 Network Infrastructure Admin --Part 4 Security on-line e-learning cbt (computer based)cd rom ...n a specific template by using the Certificates snap-in. Issue an advanced certificate template. Renew a certificate by using the Certificate Renewal Wizard. Revoke a certificate by using the Certificates snap-in. Identify the steps to detect a problem encountered while accessing a CA. Match the problems encountered while accessing a CA with their solutions. Unit 2: Encrypting File more...
Windows 2000 Network Infrastructure Admin --Part 4 Security on-line e-learning cbt (computer based)cd rom ...n a specific template by using the Certificates snap-in. Issue an advanced certificate template. Renew a certificate by using the Certificate Renewal Wizard. Revoke a certificate by using the Certificates snap-in. Identify the steps to detect a problem encountered while accessing a CA. Match the problems encountered while accessing a CA with their solutions. Unit 2: Encrypting File more...
SAP R 3 v4 x MM Inventory Management on-line e-learning cbt (computer based)cd rom ... Input Help. Cancellations and Returns. Goods Issues. Without Reservation. Reservations. Goods Issue with Reservation. Transfer Postings and Physical Inventory. Transfer Postings. General Inventory Procedures. Physical Inventory. C ontent Emphasis Skills-Based A udience Everyone involved in Stock Control and related materials management more...
SAP R 3 SD Sales and Shipment Processes on-line e-learning cbt (computer based)cd rom Course Overview The purpose of this course is to provide practical skills in the use of R/3 SD for sales and shipping processes. Students will learn to process inquiries, quotations, orders, shipping and billing. They will acquire essential skills to work with the Sales Information System. The course exploits practical scenarios to illustrate the content. The course shows how to process sales more...
Consulting Skills Building Consulting Relationships on-line e-learning cbt (computer based)cd rom ...consultants. Manage an ethical issue with a consultant. Identify the essential elements of a contract. Audience The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options more...
SAP R 3 v4 6 Shipping Employee on-line e-learning cbt (computer based)cd rom ...volved in outbound deliveries, picking, packing and goods issues in the R/3 System. Learn To: o Getting Started with SAP R/3 4.6. o Starting the System and Logging On. o Access Options. o Basis. o Basics of Shipping Processing. o Basic Elements of Shipping. o Outbound Delivery Control. o Master Data in Shipping Processing. o Shipping Processing Employee. o Outbound more...
Understanding Wireless Sol Part 3 WWANs Wireless Security on-line e-learning cbt (computer based)cd rom ...reless area. The second half of the course focuses on the issue of wireless security, looking at the types of security risks that exist, elements of cryptography and the principal wireless security protocols. Learn To To identify key features of Wireless Wide Area Networks (WWANs). To identify issues that affect selection of a more...
Budgeting Operating Manufacturing Budgets on-line e-learning cbt (computer based)cd rom ...ation, evaluate and brainstorm solutions to a performance issue. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: more...
Windows Server 2003 Managing Network Infrastructure Part 1 on-line e-learning cbt (computer based)cd rom ...arner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To To identify options for configuring static or dynamic IP addresses. To identify options for more...
Windows Server 2003 Managing Network Infrastructure Part 1 on-line e-learning cbt (computer based)cd rom ...arner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To To identify options for configuring static or dynamic IP addresses. To identify options for more...
Workplace Aggression Recognizing Aggressive Behavior on-line e-learning cbt (computer based)cd rom ...pants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression, as well as the three stages of aggressive behavior. Upon completing this program, participants will also be able to identify the nine profiles of aggressive employees and the kinds of organizations that foster more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom ...tiation (0.5 hours) Research the issue being negotiated. Set goals and limits for the negotiation. Analyze whether to reveal your limits. Simulation Overview: In this simulation you will be meeting with a sales representative from a leading provider of computer software. You want to establish a more...
Total Quality Management Principles on-line e-learning cbt (computer based)cd rom ...You hope that a small focused team will help to solve the issue of customer dissatisfaction and bring customer needs to the forefront of Icon's agenda. Revenue is also down by 50% and you're worried that this will further diminish your position in the market. Your goal is to achieve customer satisfaction by measuring and responding to customer needs, and utilizing the quality checkpoints for more...
Virtual Team Mgmt Coaching Virtual Team Members on-line e-learning cbt (computer based)cd rom ...n the steps you should follow when addressing performance issues with virtual team members, as well as the process for managing a team member's career development. Learn To Identify four actions that can enhance the communication process among virtual team members. Sequence the six steps for resolving team conflict. more...
Cross-Functional Teams Cross-Functional Team Development on-line e-learning cbt (computer based)cd rom Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication, achievement, and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as more...
IIS 4 0 Creating Configuring a Web Server - Part 4 on-line e-learning cbt (computer based)cd rom ... of different parameters. Identify the types of merges. Issue a query to search for a word on Index Server. Identify the Index Server query features. Match the ways of issuing a query with their features. Sequence the steps in the query process. Create a content query on Index Server. Identify the syntax for declaring parameters in the .idq file. Given an output, identify the correct more...
Managerial Leadership Leading Through Change on-line e-learning cbt (computer based)cd rom Managerial Leadership: Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems more...
Moving from Technical Professional to Mgr Managing the IT Dept on-line e-learning cbt (computer based)cd rom ... typical areas of IT management and some of their related issues. Beginning with networks and network issues, the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to maximize the benefits of the company Web site in particular. Learn To: Identify more...
From Artisan Business Group
Introduction to China's Safety and Security Market instructor led trainingon-line e-learning cbt (computer based)workshop / seminar ...nvested $130 million to cope with anti-terrorism security issues, many involving air travel. With 108 new airports to be constructed in the next five years, airport security has become a critical safety issue for the Chinese government. Increasing tourism and a rise in air cargo volume will also necessitate an upgrade of security technology at existing major airports to improve safety and more...



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