Online Issues eLearning - Training Resources

LD: Teaching Reading, Writing, and Math Presents an overview of issues that may arise when instructing reading, writing, and math to students with learning disabilities.  more...

Beginning Webmastering Techniques( with site design/management focus ) ...tely Technical--HTML, DOM, CSS, UI design/layout database issues. Topics Covered : Site design, Performance Tuning, Adding audio, video and simple add-ons and also a broad overview of other Webmastering areas of speciality. Prerequisite: Some programming experience is helpful. Familiarity with networking concepts will also be helpful. Software/Hardware Requirement : A student will need to have  more...

Electronic Commerce: Security Issues Professional Level A comprehensive course of study devoted specifically to current security issues affecting e-commerce.  more...

Teaching Math by the Numbers Explores working with units smaller than one, real world math and problem solving skills, measurement and geometry, effective practices in solving basic algebraic equations, and issues and reflective thinking.  more...

Brilliant Business Writing and Communication ...-earth style that`s focused explicitly on the most common issues and questions that business professionals face in the workplace. Examples, exercises, and quizzes all help students master their new knowledge, and getting instructor help is only an e-mail away! The required course workbook, Bull`s Eye Business Writing is an additional cost to the student of $19.95 plus $7.00 shipping from the  more...

Boost Your Self-Confidence And Enjoy Selling Success Reinforce your self-motivation, understand how to improve your attitude and set goals. Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your  more...

Designing Security for a Windows 2003 Network - MCSE (70-298) ...erating system. Student will learn about network security issues, concerns and protection. This course is designed to to teach the student network security and related security concerns and necessary actions to protect their Windows 2003network environment. This training and area of expertise advances the student's knowledge base in this one aspect of the overall Certified Systems Engineer's  more...

Java 2 - Language & Semantics ...is unit, you will learn about the Java syntax and lexical issues. It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types. You will learn to identify Java keywords and identifiers. This unit also explains how to write the decimal, octal, hexadecimal, and Unicode values. You will also learn about the concept of  more...

CompTIA A+ 2009 ... cover domains such as security, safety and environmental issues and communication and professionalism. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. CompTIA A+ 2009 The A+ certification validates the latest skills needed by today?s computer support  more...

The Power of being Different This course discusses the necessity of being different as a powerful tool toward achieving success. Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on  more...

Spelling Brush-up This course is intended to be a quick brush-up to spelling. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course takes a simple 3 rule approach to spelling that will  more...

So You Want to be a Technical Writer! ...re information about technical writing careers or related issues. Working with Kathryn Roosa, each student will focus on the areas most applicable to their level of experience, chosen field, and future plans for a technical writing career. Assignments consist of several projects that will involve research, analysis and discussion. Each project will culminate in a short, written report to the  more...

Short Story Secrets Designed for the writer who wants to move beyond a first draft. The short story form is making a come back, and is the best way to break into the world of publishing. This short story workshop is designed for the writer who has already begun writing stories and wants to move beyond a first draft. Once your idea is on paper, what is the next phase in the creative process? Structure, development,  more...

Sales Management Strategies & Tactics ...atural process. Emphasis will be on people and structural issues. The text book prescribed for the course is: ?Sales Management?, Robert J. Calvin, 2002, McGraw Hill, ISBN # 0-07-136434-X. The course consists of five sessions, each lasting a week. Each session will involve reading 45 to 50 pages of the ?Sales Management? book, in a week. The pages which are of more importance will be indicated  more...

QuickBooks Pro 2005 ...nage your business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of the industry's foremost experts on Intuit products, Matt Harward. Matt has been training and consulting on computer software and hardware for over 10 years. He has been an official corporate presenter for Novell, HP,  more...

QuickBooks Pro 2006 ...nage your business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of the industry`s foremost experts on Intuit products. Course Instructor: Matt Harward. Matt has been training and consulting on computer software and hardware for over 10 years. He has been an official corporate presenter  more...

Professional Bar Management Mastery Level Certification ...ng and training employees, customer service and all staff issues. Unlike long-term hospitality programs, this practical and effective course acts as a supplement, concentrating solely on the bar area. Simplified and easy to comprehend, you will not waste time learning useless information and you will be prepared to handle the physical, emotional and mental demands of managing a bar. You will  more...

Preventing Sexual Harassment for Employees ...are spelled out fairly clearly. This course addresses the issues related to sexual harassment: how the law applies to employees, things to avoid in the work environment, and specific employee responsibilities. There are tips to help employees examine their own attitudes and behaviors, and warnings about things they might be doing unintentionally that give the wrong impression. IMPORTANT NOTE:  more...

Productivity Management & Leadership Success Training Program ...s. This course provides a proactive method of addressing issues of low employee morale, high turnover, and poor productivity/quality. This course evaluates the pros and cons of older and outdated methods of Productivity Management and proposes a new eclectic method with 3 years of proven research efficacy to back it up. The benefits of learning this new method of personnel motivation will  more...

Pharmacy Technician Career Training Program ...isease. Pharmacy Law and Ethics ? Study and explore legal issues surrounding confidentiality, negligence and liability for medical personnel. Learn how to control and maintain narcotic inventories. You will also read about historic pieces of legislation that have shaped the field as we know it today. Medical Terminology ? Often, Medical Terminology can seem like a foreign language, but you  more...

Microsoft Word 2002 Level 2 This course is designed to familiarize users with the intermediate features of Microsoft Word so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns. This course is designed to familiarize users with the  more...

Newsletter Writing for Non-Profit Organizations ...d budget. Non-Profit Organizations have unique budgetary issues when it comes to collateral materials such as newsletters. Often an information source as inexpensive to produce and distribute as a newsletter is overlooked due to misunderstanding the amount of work and expense involved. In this course the Student will learn how to create a quality newsletter from concept through distribution,  more...

NETS`S - National Education Technology Standards for Students ...sic operations and concepts to social, ethical, and human issues to technology research tools, and more, many topics are covered that will help students with the technology skills needed to be successful in life. This courseware library contains training designed to address the performance indicators included in NETS?S and help students acquire the subject matter needed to meet these standards.  more...

MSHA Part 46 Refresher ...re sections within the Part 46 training that must address issues of your specific operation. This course offers special instruction that will help you do that as well as provide training for the more generic MSHA recommended topics. In addition, it will help you accomplish your ultimate goal beyond MSHA compliance: to keep you safe in mine work areas. You should be aware of what regulations  more...

Medical Terminology Training Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor  more...

Legal Transcription Training ...esses of institutions in the U.S. legal system, roles and issues in the field, and selected specialties of law. It includes dozens of samples of dictation types and formats, terminology used in the law, complete with an abridged Latin dictionary. It reviews English grammar and provides all the typing rules, complete with the captions for different types of courts and actions.It discusses  more...

Library Privacy & Confidentiality: Law and Policy Library Privacy & Confidentiality: Law and Policy is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to library user privacy and other issues. Library Privacy & Confidentiality: Law and Policy ?Library Privacy & Confidentiality: Law and Policy? is designed to help staff gain a better understanding of the USA Patriot Act and other laws as  more...

Improving Co-Worker Relationships ...u need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is based on proven theories of communication, which can help you and your library. In just an hour or two, this course will give you some fresh perspective on strengthening communication weaknesses in your library, along with some practical tools to  more...

How to Critically Evaluate Your Business Plan ...yze a business plan, so you become familiar with the main issues involved in creating a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which will help you solidify your own new business idea, write all sections of your business plan, launch your business, and finally,  more...

Graphics & Digital Imaging Fundamentals ...lso learn the basics with regard to file types, file size issues, resolution, layers, and transparency. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit. The course provider will  more...

Grant Writing Basics Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...

Electronic Commerce - Security Issues ...gned to give the student a good understanding of security issues surroungind Electronic Commerce (E-Commerce) including security threats, implementing security, and payment systems. This course gives the student a good understanding of issues realted to doing business over the Internet and how to protect a E-Commerce website. The course is self-paced and taught by a audio of an announcer  more...

Doing Business in China ...concepts. Streaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow  more...

Electronic Commerce - Strategies ...Purchasing and Support Activities, ethical, legal and tax issues related to Electronic Commerce. This course is an "E-Learning" course. The course is self-paced and taught by a audio of an announcer reading the leading topic and paragraph of each section. The student then reads and navigates through the remaining materials for each section. Each sub-section has a practice test to help the  more...

Electronic Commerce 3 Course Bundle ... Commerce- Strategies, and Electronic Commerce - Security Issues courses combined into one single bundled course. This bundle of 3 courses gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used to build and manage E-Commerce, Marketing/Sales/Promition Strategies, Purchasing  more...

Doing Business in India ...concepts. Streaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow  more...

Comprehensive Online Instructor Certificate Program A robust series of six courses that train instructors how to develop an online course and teach online. This certificate has been developed by a team of educational program development specialists and content experts from an Accredited State University. Let our Comprehensive Online Instructor Certificate program help you position yourself at the forefront of educators in your field! Available to  more...

Comprehensive Medical Coding Training ...tices could result in significant delays, grade reporting issues and failure in the class. Your goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription, Billing and Coding. You may also seek other  more...

Comprehensive Medical Transcription Training ...tices could result in significant delays, grade reporting issues and failure in the class. Your goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription, Billing and Coding. Student Testimonials: "I  more...

Complete Paralegal Training Program (Self-Paced) ...esses of institutions in the U.S. legal system, roles and issues in the field, and selected specialties of law, without teaching you things you don`t need. It discusses employment opportunities and provides dozens of websites for research purposes to enhance your educational skills on-line, in addition to opportunities to network for working possibilities and resources after you are working.  more...

Build Your Own BIZ(tm) Comprehensive Certificate ...climate. We then apply sound business principles to these issues in order to help you function effectively and avoid pitfalls in your day-to-day operations. Provides access to a variety of business tools and topics in the form of modules, which include videos, indexed content, and downloadable templates. Provides expert advice - subscribers are given the opportunity to post five questions per  more...

Bartending to the Max-Online ...rea of management, including inventory, profits and staff issues. This information could lead to better bartending positions or even a career in management. Bartending to the Max-Online Unlike any other type of bartending course, Bartending to the Max is a combination of Bartending the Easy Way and Professional Bar Management. This exceptional bartending class will prepare you to work as a  more...

AutoCAD 2006 2D ...includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this medium for many years. She is also the president of a consulting firm and her clients include architects, engineers, hospitals, universities, corporations, and government agencies. Enroll today in this course to start your learning. Frequently  more...

AutoCAD 2006 3D ...includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this medium for many years. She is also the president of a consulting firm and her clients include architects, engineers, hospitals, universities, corporations, and government agencies. Enroll today in this course to start your learning. Frequently  more...

CompTia A+ Essentials and A+ Specialist Certification Training Courses ... cover domains such as security, safety and environmental issues and communication and professionalism. The CompTIA A+ certification training course from QuickCert measures the necessary competencies for an entry-level IT professional with the equivalent of at least 500 hours of hands-on experience in the lab or field. Students will learn the knowledge and skills needed to install, build,  more...

Closing the Sale Course description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it  more...

Conflict Intervention Course description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties,  more...

Creating a Strong Leadership Team Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...

How To Master Business Management Course description -- Every employee and manager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone,  more...

How To Master Human Resources ...rs some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your training and development professionals  more...

How To Master Personal And Family Course description -- It wasn't so long ago that companies expected employees to give their all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny  more...

Interviewing Job Candidates Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues  more...

Advanced Claims Billing and Coding Practicum This course is designed for advanced medical billing and coding students that need practice in current applications such as electronic claims submissions, HIPAA claims issues, receiving sample claim reports, and the new Terrorism billing and coding requirements.  more...

Persistence and Transactional Issues Affecting EJBs To describe how to implement container-managed persistence (CMP) for entity beans and to discuss how to use container-managed transactions (CMT) and the Java Transaction API (JTA) to control Enterprise JavaBean (EJB) transactions  more...

Java Database Connectivity To describe database connectivity issues in the context of the J2EE platform and to outline how to use the core and extension JDBC APIs  more...

Scaling Applications and Resolving Performance Issues recognize how to scale out applications to enterprise level and troubleshoot and identify performance issues that result  more...

Managing and Maintaining Brand Equity ...ved in marketing, an awareness of the ongoing spectrum of issues involving brand management, as well as step-by-step strategies to help your brand survive--and even thrive--in a competitive market. So, what opportunities, influences and threats does your brand face? Lesson one explores making the most of your brand's potential by identifying the conditions needed for creating an effective and  more...

Business Ethics for Managers Managers perform a delicate ethical balancing act every day. They must meet their obligations to their employer, comply with laws and regulations, address the needs of subordinates, and obey their own consciences. In this course, managers with decision-making responsibility will explore ethical issues and will acquire specific skills for creating and maintaining an ethical work environment.  more...

Leadership Development for Technical Professionals ...e activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and  more...

Problem Performance Identification ... disinterest in performing well, and are not system based issues, but are caused by the workers own ability to perform. Once there is clarity about the nature of the performance problem that the manager encounters then he or she must be able to measure the extent of that problem performance if they are to deal with it effectively. An imprecise definition and description of the problem, leads to  more...

Mentoring Strategies for the 21st Century Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...

Managing the Change Process Picture the scene. You've just started a new job and it's everything you've ever wanted. You find your desk, meet your new colleagues, and try to carry on with your life. But things are different. Your PC isn't in the same place, the cafeteria doesn't have your favorite coffee, and your chair isn't quite right. This is how change feels. You're disoriented--things still work, but not in the same  more...

The Automotive Industry Overview Version 2 ...vigates learners through relevant business and regulatory issues. A report on the state of affairs and insights on the automotive industry are also presented. The course reflects on issues and challenges that the industry is facing in North America and other parts of the world, and examines strategic solutions the industry is using to overcome them. The overall purpose of this course is not to  more...

The Oil and Gas Industry Overview Version 2 ...vigates learners through relevant business and regulatory issues. Also examined are the forces shaping this industry, its key players, business drivers and challenges, and the strategic solutions for these challenges. A report on the state of affairs in the oil and gas industry and analysis based insights are also presented. The overall purpose of this course is not to make learners industry  more...

The Pharmaceutical Industry Overview Version 2 ...bility owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the supply chain is managed. This course provides a high-level overview of the pharmaceutical industry environment,  more...

The Food and Beverage Industry Overview Version 2 "The discovery of a new dish does more for human happiness than the discovery of a new star," says Anthelme Brillat-Savarin in his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon  more...

The Health Care Industry Overview Version 2 ...o eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost. This course provides a high-level view of the health care industry environment, including its key players, trends, structure, and relevant business and regulatory issues. It also provides an overview of the state of affairs and insights into the health care industry. The course  more...

The Banking Industry Overview Version 2 Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...

The Manufacturing Industry Overview Version 2 "Business has only two functions - marketing and innovation." Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete  more...

The Retail Industry Overview Version 2 Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...

The Insurance Industry Overview Version 2 The insurance industry has its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink,  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

Managing Contingent Workers Contingent workers (on-call workers, independent contractors, workers provided by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent  more...

Developing Customer Satisfaction Surveys By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design  more...

Call Center Customer Service ...gents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting. This course for potential or new call center agents is designed to introduce the learner to the necessary information and tools required to  more...

Establishing Team and Customer Relationships This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a  more...

Professional Skills for Customer Service Agents ...l Skills for Customer Service Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where  more...

The EXCEL Acronym Instilling Service Excellence ...rse gives you the steps to close off problematic customer issues by anticipating them. The next letter is "E" for EMPOWER YOURSELF, one of the most crucial concepts to being a great service provider. This lesson establishes the steps to taking ownership of your own personal service philosophy. That brings us to the last letter, "L", which issues a challenge. In "Learn to be Flexible", you must  more...

Service Teams and Service Stars The Olympic athlete, the Nobel Prize winner, and the Oscar-nominated actor all have something in common. They are all stars in their areas of expertise. This course will move you to the level of stardom in the area of customer service. In profiling the highest achievers, you will grasp the meaning of leadership, the importance of long-term focus, and the secrets to making your customers more  more...

Corporate Culture Building the Service Foundation ...it impacts service. You'll be able to identify on-the-job issues that are barriers to service excellence. Simple, but effective, exercises will enable you to differentiate between a healthy corporate culture, and an unhealthy one. At the completion of this course, you'll be able to develop a step-by-step action plan that sets the tone for an organization that prides itself on quality service.  more...

Team Feedback A Guide Teamwork is playing an increasingly significant role in the majority of today's top companies. This is based on the assumption that working in teams leads to better business performance. In that case, you must ensure that team performance is managed effectively--feedback being of crucial importance. Feedback about how the team is performing, how individuals are contributing to the team's  more...

The Dynamics of Interacting "The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you  more...

American Business Formations in the 21st Century As a manager for your organization, you likely conduct business with numerous companies from different industries and of varying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations:  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Installation and Performance Issues for ASP NET Applications To explain how to manage installation and performance issues for ASP.NET applications  more...

Performance Reporting and Stakeholder Management ...ropriate communications method to communicate and resolve issues with stakeholders in a given scenario, and match outputs of managing stakeholders with examples. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the  more...

Transitioning into a Project Management Role Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine  more...

Virtual Team Management - Coaching Virtual Team Members In "Virtual Team Management: Coaching Virtual Team Members," you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the  more...

Object-Oriented Analysis and Design with UML Design and Implementation Issues To describe the main principles of designing and implementing an object-oriented model  more...

Resolving Issues with Hardware and Network Connectivity To explain how to resolve issues with hardware and network connectivity  more...

Resolving Issues with Internet Explorer Application Security and Security Inci To explain how to resolve issues with Internet Explorer and to configure application security  more...

Troubleshooting Windows Vista Deployments ... manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another operating system, and using the Window Recovery Environment when Vista will not start. In addition, it explores troubleshooting operating system services using Event Viewer, command-line tools, and System Configuration. It also shows how to troubleshoot hardware  more...

Troubleshooting Windows Vista Performance and Reliability Microsoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a system's performance and reliability. It can also be used to monitor the performance and reliability of remote systems. The information that is gathered in Reliability and Performance Monitor can assist in troubleshooting  more...

Microsoft Small Business Server 2000 Administration To introduce students to the network planning and security issues involved in deploying Microsoft Small Business Server 2000  more...

Resolving Issues with the Operating System and Office Applications To explain how to resolve issues with the operating system and Office applications  more...

Resolving Issues with Outlook and Outlook Express To explain how to resolve issues with Outlook and Outlook Express  more...

Hardware Issues for Linux To identify the hardware requirements for different Linux installations  more...

Hardware Configurations for Linux To appreciate the hardware issues surounding a Linux installation  more...

Managing Linux Group and User accounts To identify the main issues involved in creating and managing Linux user and group accounts  more...

Linux Troubleshooting To describe how to troubleshoot local system and networking issues in Linux  more...

Tools for Planning and Managing Six Sigma Project Opportunities ...and planning tools to analyze and understand a variety of issues. This course will examine the tools used in Six Sigma to help organizations make decisions and plan and communicate findings. These tools include affinity diagrams, interrelationship digraphs, tree diagrams, prioritization matrices, matrix diagrams, process decision program charts, and activity network diagrams. The course  more...

Statistics and Probability in Six Sigma ...key tools that Six Sigma teams use to measure and analyze issues that are identified in the early stages of Six Sigma projects. This course explores basic statistical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population and sample characteristics, and describes the Central Limit Theorem. It also examines basic probability concepts and  more...

Credibility and Disclosure in an Annual Report This course will familiarize business managers, financial professionals, and other business professionals with methods to determine the credibility of an annual report, as well as the degree of disclosure that is required. The course begins by examining how the CPA can address credibility issues, primarily through the auditing process. It also examines the important contribution of the notes  more...

Human Resources Fundamentals HRCI PHR ... cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and  more...

Strategic Management HRCI PHR ... cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As an HR professional, you are involved in  more...

Affirmative Action and the EEO HRCI PHR ... cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM)  more...

Employment Management HRCI PHR ... cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides  more...

Recruiting and Selecting Candidates HRCI PHR ... cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a  more...

Offers Contracts and Exit from the Organization HRCI PHR ...and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human resource professional, you are responsible for helping to ensure that your company's employment  more...

Developing Employees HRCI PHR ... cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you  more...

Developing Human Resources HRCI PHR ... cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help you prepare for the HRCI certification examinations in the areas of human  more...

Compensating Employees HRCI PHR ... cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the  more...

Programs to Benefit Employees HRCI PHR ... cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the benefit programs are competitive enough to attract and retain employees.  more...

Employment Relations HRCI PHR ... cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification shows that the holder has demonstrated mastery of the HR body of knowledge.As  more...

Sexual Harassment at Work HRCI PHR ... cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification  more...

Non-Unionized Workplaces HRCI PHR ... cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line  more...

Unionized Workplaces HRCI PHR ... cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human  more...

Health and Safety in the Workplace HRCI PHR ... cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a  more...

Risk Assessment and Prevention HRCI PHR ... cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human  more...

Effective Budget Management A priority of effective budget management is to take steps to ensure that businesses create a manageable and controllable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will  more...

Analyzing Cash Flow Would a family survive if it didn't know where its available cash was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and  more...

Succession Planning and Human Resources Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...

Principles of Internal Auditing This course will take you to the heart of internal auditing, and provide you with a solid foundation of knowledge and skills. You will learn about the issues, applications, and management strategies relating to the internal audit. You will also learn techniques for taking corrective action and wrapping-up an audit.  more...

Leading Silent Generation and Baby Boom Workers The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and  more...

Executive Level Leadership - Leadership and Communication Executive Level Leadership: Leadership and Communication addresses how leaders learn, test, and use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations.  more...

E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution ...issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution deployment, how to  more...

Linux Technology Overview Part 1 Technical Business Considerations Course Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To  more...

CIW Security Professional Network Security Introduction ...Level (EAL) for a particular system. Unit 2: Security Issues (2 hours) Identify causes of security attacks. Identify characteristics of different types of hackers. Identify types of basic security attacks. Identify types of advanced security attacks. Match variants of DoS attacks with their effects. Match types of spoofing with their effects. Identify the effects of various  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...eries and instructs the learner how to resolve common NDS issues. Beginning with hard disk upgrades, the course covers time synchronization and schema issues, as well as how to recover from server and communication failure. Learn To • Covers the server operations performed for NDS maintenance. • How to remove a server, modify server identity, upgrade hardware, recover a failed  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...ent for maintaining NDS health. • Troubleshoot NDS issues. Audience The intended audience for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators that have NetWare 4 or NetWare 5 CNE level  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...n and synchronize replicas, and how to resolve common NDS issues. This curriculum consists of three Skill Builder courses: Course 82731 Advanced NDS Tools and Diagnostics Part 1 Course 82732 Advanced NDS Tools and Diagnostics Part 2 Course 82733 Advanced NDS Tools and Diagnostics Part 3 Certification: This curriculum prepares candidates for exams 50-648, 50-651, and covers the Certified  more...

Oracle9i Database Admin Set Up Oracle Net Services ...r in an n-tier network. • Identify the connectivity issues that must be addressed in an enterprise network environment. • Identify the connectivity features of Oracle Net Services. • Identify the directory services features of Oracle Net Services. • Identify the scalability features of Oracle Net Services. • Identify the security features of Oracle Net Services.  more...

CIW E-Commerce Designer Part 4 Site Implementation ... characteristics of a default user account. Identify the issues to consider when choosing Web site development packages. Identify the characteristics of the Oracle8 package. Identify the main capabilities of Microsoft SQL Server. Audience Candidates for this exam design and implement commerce-driven Web sites, identify customer needs, monitor customer usage patterns, determine order  more...

SQL Server 2000 Database Admin Part 1 Install SQL Server 2000 ... Server 2000. Identify the typical hardware optimization issues for Microsoft SQL Server 2000. Select an appropriate edition of SQL Server 2000. Identify the different types of SQL Server 2000 installations. Install a default instance of SQL Server 2000. Sequence the stages of an unattended installation. Identify the types of SQL Server databases. Identify the database objects related to  more...

Exchange 2000 Infrastructure Design--Part 2 ...d architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also deals with assessing your client's needs and determining which of the many mail clients available makes the most sense for your organization. L earn To: Identify the connectivity features of the Active Directory Exchange environment. Identify  more...

Exchange 2000 Server--Part 5 Growth ...he features of the System Manager snap-in. Identify the issues involved in creating recipient policies. Identify the issues involved in making global changes. Sequence the steps involved in creating a policy. Identify the features of full-text indexing. Create an index. Identify the search capabilities of Exchange 2000 Server. C ontent Emphasis Conceptual A udience  more...

Exchange 2000 Server--Part 4 Connectivity ...uence the steps involved in rerouting mail. Identify the issues involved in tracking a message. Enable message tracking. Search for a message. Unit 2: Client Connectivity Management Duration: 2 - 3 Hour(s) Configure Outlook 2000. Configure Outlook Web Access clients. Configure Post Office Protocol version 3 (POP3) clients. Configure Internet Message Access Protocol version 4  more...

Exchange 2000 Server--Part 3 Administering ...-related configuration features for a user. Identify the issues to consider when creating contacts in Windows 2000. Sequence the steps involved in creating distribution lists. Identify the issues to consider when using System Manager in Exchange 2000 Server. Identify the property settings available for the organization object. Identify the features of top-level containers. Identify the  more...

Exchange 2000 Server--Part 2 Configuring ...supported by Microsoft Outlook Web Access. Identify the issues that affect the secure use of Outlook Web Access security. Identify the methods to gain access to a mailbox from a single-server environment. C ontent Emphasis Skills-Based A udience The target audiences for this course are System Administrators and Network Designers. Prerequisite for this course is to teach  more...

Exchange 2000 Server--Part 1 Installing ...hange 5.5. The bulk of the instruction will relate to the issues of planning and executing a server install. Considerably less emphasis will be placed on deploying different varieties of clients. L earn To: Identify the features of Active Directory (AD). Identify the enhancements in Exchange 2000 Server that make it easier to administer. Identify the messaging features of Exchange  more...

Designing Cisco Network Service Architectures Part 3 The four main areas that are covered by this course are: designing QoS, designing IP multicast services, and designing Virtual Private Networks. Case Studies support the instruction in each of these areas. Learn To: Identify features of network security policies. Identify the steps involved in the network security process. Identify elements of a Cisco security solution. Identify  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ... for placement of group objects. Identify the NDS Design issues associated with policy package objects. Match the necessary hardware requirements with the correct ZENworks installation resource. Identify the necessary software requirements for the installation of ZENworks. Identify the necessary rights requirements for the installation of ZENworks. Identify the required pre-installation  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...ify database maintenance. Identify database maintenance issues, database maintenance, and Standalone GroupWise Check. Identify client maintenance. Identify scheduling maintenance events, and maintaining directory store databases. Identify backing up databases and domain databases. C ontent Emphasis Skills-Based A udience System Administrators who are responsible for the  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...estoring Duration: 2 Hour(s) Identify the planning issues for Windows Backup. Identify the five backup types provided by Windows Backup. Identify the preliminary tasks involved in performing backup. Use the Backup Wizard to back up files. Identify the advanced settings in the Backup Wizard. Identify the guidelines for preparing to restore data. Restore a selection of files and  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...estoring Duration: 2 Hour(s) Identify the planning issues for Windows Backup. Identify the five backup types provided by Windows Backup. Identify the preliminary tasks involved in performing backup. Use the Backup Wizard to back up files. Identify the advanced settings in the Backup Wizard. Identify the guidelines for preparing to restore data. Restore a selection of files and  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...haracteristics of default NTFS permissions. Identify the issues involved in NTFS permission inheritance. Copy files and folders within and between NTFS partitions. Move files and folders within and between NTFS partitions. Identify the features of shared folders. Create shared folders. Identify the methods of modifying shared folders. Connect to a shared folder. Identify the features of  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming  more...

Interconnecting Cisco Networking Devices Part 3 ...shooting Frame Relay. Identify Frame Relay reachability issues and solutions. Unit 3: ISDN and DDR (3 hours) Identify features of ISDN. Identify key aspects of ISDN call processing. Identify features of ISDN functions and reference points. Match ISDN switch types with the regions in which they are used. Identify commands for configuring ISDN Base Rate Interface (BRI).  more...

Oracle8i Network Administration Net8 Architecture Strategy ...erformed by the Net8 architectural layers. Identify the issues related to the server-side and client-side configuration for client-server connections. Configure the listener and the client for making a connection. Identify the issues related to network security during data transmission and the network security features in the Advanced Security Option (ASO). Identify the basic concepts  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...ons. Identify the uses, modes, levels and compatibility issues of Export utility, and use the Export utility to create an export file. Identify the uses, modes and NLS considerations of the Import utility, and the steps in which a table is imported. Identify and import objects into a schema. Identify and sequence steps to start an Oracle database with a missing data file. Identify the  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...s course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including  more...

Oracle8i Performance Tuning Architecture Strategy ...nally, students will overview the operating system tuning issues. L earn To: Identify the roles of individuals involved in the tuning process. Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...vantages of the Migration Tool for NetWare. Identify the issues involved in migrating from a NetWare server to a Windows NT server. Migrate from a NetWare server to a Windows NT server using the Migration Tool for NetWare. Install File and Print Services for NetWare (FPNW) on a Windows NT server from an installation disk. Install Directory Service Manager for NetWare (DSMN) on a Windows NT  more...

Windows NT Server 4 0 Analysis and Optimization ...bjects to detect various system bottlenecks, identify the issues to be considered for setting expectations from Windows NT server and determine the need for an additional server. Identify the system bottlenecks and resource implications in different environments. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for  more...

Windows NT Server 4 0 Implementing Directory Services ...structure for a given business situation. Identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series  more...

Wndows NT Server 4 0 Enterprise Curriculum ...es structure for a given business situation; identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0; identify the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization; create a measurement baseline by collecting data, creating log files and viewing the  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ... structure that influence the upgrade plan. Identify the issues to be addressed when developing a recovery plan that may be needed after an upgrade. Identify the issues involved in designing the first tree in a forest and a site topology. Identify the guidelines for deciding the order in which domain controllers are upgraded to Active Directory. Identify the guidelines for upgrading PDCs.  more...

Lotus Domino R5 Development Part 8 Application Architecture Course Overview This is the eighth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

E-Commerce Curriculum The Complete e-Commerce Curriculum includes the following courses: Introduction to e-Commerce Evaluating e-Commerce Options e-Commerce Security e-Commerce Implementation Issues Building an e-Commerce Business Case To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

E-Commerce Security ... for students who wish to consider the impact of security issues on e-commerce implementation. Learn To: Identify the features of a Security Firewall. Identify the features of Information Encryption. Identify the features of Authentication and Authorization. Identify the features of E-Commerce Payment Security. Audience: This course is intended for Managers and technical  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ... structure that influence the upgrade plan. Identify the issues to be addressed when developing a recovery plan that may be needed after an upgrade. Identify the issues involved in designing the first tree in a forest and a site topology. Identify the guidelines for deciding the order in which domain controllers are upgraded to Active Directory. Identify the guidelines for upgrading PDCs.  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...ER_DUMP_DEST directory. Unit 5: Resolving Contention Issues Duration: 1 - 2 Hour(s) Identify characteristics of contention. Identify which areas the DBA can tune. Identify different the characteristics of latch types. Select redo latch tuning goals. Identify latch contention situations. Identify courses of action that minimize redo latch contention. Identify LRU attributes.  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...s course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including  more...

Oracle8 Performance Tuning Strategies and Techniques ...nally, students will overview the operating system tuning issues. L earn To: Identify the roles of individuals involved in the tuning process. Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files.  more...

Oracle8 Network Administration Net8 Architecture Configuration ...performed by the Net8 architectural layers Identify the issues related to the server-side and client-side configuration for client-server connections. Configure the listener and the client for making a connection. Identify the issues related to network security during data transmission and the network security features in the Advanced Networking Option (ANO). Identify the basic concepts  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...ns. Identify the uses, modes, levels and compatibility issues of Export utility, and use the Export utility to create an export file. Identify the uses, modes and NLS considerations of the Import utility, and the steps in which a table is imported. Import objects into a schema. Sequence steps to start an Oracle database with a missing data file. Identify the methods to enable  more...

Oracle8 Backup and Recovery - Strategies and Backups ...backups with and without RMAN. Describe the additional issues related to creating physical backups by using or without using RMAN. C ontent Emphasis Skills-Based A udience Network Administrators, Database Administrators, Technical Support Analysts, System Administrators, Application Developers, and MIS Managers. Prior to taking this course, participants should be familiar with  more...

C Programming - Part 2 ... Initialize objects. Convert data types. Identify the issues related to inheritance. Identify the effect of access specifiers on inheritance. Implement inheritance. Identify friend relationships, containment relationships, and associative relationships. Implement friend relationships, containment relationships, and associative relationships. C ontent Emphasis Skills-Based  more...

E-Commerce Implementation Issues ...earner with information and case studies highlighting the issues associated with E-commerce Implementation. Learn To: Identify the components of a basic e-commerce Web site. Identify the functions of online storefront systems. Identify the role of user access control and authentication software in selling products online. Identify key payment technologies and their processing  more...

Evaluating E-Commerce Options ...ce transaction security options. Identify transnational issues affecting e-commerce. Identify copyright issues affecting e-commerce. Identify taxation issues affecting e-commerce. Unit 3: Core Development Technologies (2 hours) Classify Web server platform options. Identify the features of operating system platforms. Classify e-commerce Web servers. Identify the factors  more...

Introduction to E-Commerce ... electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. Learn To: Introduction to E-commerce. E-Commerce Standards. E-commerce in Enterprise. E-commerce Technology Building Blocks. Audience: This course is intended for Managers and technical staff with little experience of e-commerce.  more...

SAP R 3 v4 x MM Inventory Management ... Input Help. Cancellations and Returns. Goods Issues. Without Reservation. Reservations. Goods Issue with Reservation. Transfer Postings and Physical Inventory. Transfer Postings. General Inventory Procedures. Physical Inventory. C ontent Emphasis Skills-Based A udience Everyone involved in Stock Control and related materials management  more...

Oracle 11i10 Order to Cash Porcessing Invoices This course provides an overview of the Invoicing process. The course describes the methods for creating, correcting, and generating invoices. The course also covers using invoices for revenue recognition and making promised commitment accounts. Learn To: Identify key concepts of Receivables related to the Invoicing process. Identify key concepts related to entering invoices.  more...

Exchange Server 5 5 Design Implementation - Part 6 ... Server and Lotus cc:Mail. Identify the interoperability issues between Lotus cc:Mail and Exchange Server. Identify the functions of the Window NT performance counters extended by Connector for Lotus cc:Mail. Unit 3: Microsoft Mail Connector Duration: 2 Hour(s) Match the components of a Microsoft Mail Connector with their functions. Sequence the steps of message flow between an  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ... table to answer a given user query. Identify the design issues that are relevant for the design of cubes, base tables, fact tables and dimension tables. Unit 2: The Data Warehousing Process Duration: 1 - 2 Hour(s) Identify the features of an enterprise data warehouse. Identify the situations in which you will use a data mart. Identify the features of an operational data store.  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 ...ata sources. This course also addresses advanced database issues, such as data integrity and referential integrity. L earn To: Optimize the usability and performance of an application. Use the tools provided with Visual Basic 6.0 to develop applications more efficiently. Create different kinds of components and applications for the Internet. C ontent Emphasis Skills-Based  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 ...ata sources. This course also addresses advanced database issues, such as data integrity and referential integrity. L earn To: Use external COM components to extend the functionality of a Visual Basic 6.0 application. Build Visual Basic 6.0 COM components that can be reused by other applications. Test COM components, design good COM components and use Visual Component Manager.  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3 ...ata sources. This course also addresses advanced database issues, such as data integrity and referential integrity. L earn To: Use ActiveX Data Objects to access and manipulate data sources. Understand SQL Server security implementations. Implement an appropriate cursor for a recordset object. C ontent Emphasis Skills-Based A udience This course is designed for  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution deployment, how to  more...

Sales Skills Overcoming Obstacles ...s, participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To Complete a  more...

Sales Skills Gaining Customer Commitment ...f your product or service does not satisfy a client's key issues, how to manage a client's anxiety during the sales process, and how to prepare for negotiations. Learn To Obtain a client's written consent to complete the sales process. Complete three actions to help you when building relationships with clients.  more...

Sales Skills Effectively Closing a Sale ...osing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close during a sales call, some  more...

Essentials of Business Law Employment Law ... also identifies fair labor laws and labor and management issues, including actions that constitute wrongful discharge and a violation of employee rights. In addition, the program covers anti-discrimination legislation and defines which actions violate these laws. The program also includes ways for employers to deal with claims of discrimination as well as methods to prevent discriminatory  more...

Sales Management Leading a Sales Team ...venue. Ron will discuss sales forecasts and the different issues associatied with developing them. Throughout the coversation, Ron will ask you questions designed to measure your understanding of the material. Unit 3: Conducting Sales Meetings (1 - 2 hours) Identify common goals of sales meetings. Sequence the steps for preparing to conduct a  more...

Consulting Skills Building Consulting Relationships ...ith a consultant. Identify ethical issues you might encounter when working with a consultant. Manage an ethical issue with a consultant. Simulation Overview: In this simulation, you will meet with Jessica Stone, an independent consultant, to discuss extending her contract by three months. Jessica has  more...

Consulting Skills The Consulting Process ...ting an outline of needs. Identify issues for which you should define consequences in a contract. Define consequences in a contract. Identify the steps for choosing a problem resolution. Simulation Overview: In this simulation, you will meet with Cynthia Scott, a Design Consultant  more...

Essentials of Business Law The Legal Environment ...l court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses, as well as tort duties, vicarious and direct liabilities, and the elements of an effective corporate compliance program. Learn To Demonstrate an understanding of the classifications of law.  more...

Strategic Management Establishing Strategic Focus ...ment process successful. Recognize issues to consider when organizing a strategic management plan. Simulation Overview: In this simulation, you are the leader of a newly formed strategic team in the robotics division of Icon. For several years, your department has had success producing robots for manufacturing and industrial  more...

Strategic Management Analyzing Strategic Options ...velop an effective strategic option, consider appropriate issues when performing a strategic audit, and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors, such as industry trends and competition. Learn To Identify reasons to conduct a  more...

Strategic Management Developing a Successful Process ...on and vision statements. Identify issues to consider when setting goals and objectives. Discuss issues to consider when setting goals and objectives. Differentiate among the strategy types. Identify guidelines to secure acceptance for the strategic plan. Apply guidelines to secure  more...

Quality Management The Quality Management Process ...u scenarios that cover a wide range of quality management issues, ranging from daily quality management to variation in processes, so be prepared to demonstrate your knowledge. Unit 2: The Costs of Quality (0.5 - 1 hour) Identify the relationship between quality and cost. Identify the common categories of the costs of quality.  more...

Competitive Intelligence Analysis Dissemination ...abase. She will then review some of the ethical and legal issues surrounding competitive intelligence. Through her questions, you will gain a better understanding of this component of the competitive intelligence process. Unit 2: Analyzing Information (0.5 - 1 hour) Identify four criteria that competitive intelligence should meet. Sequence the  more...

NetWare 5 Advanced Administration - Part 2 ... by the NetWare memory management architecture. Identify issues to be considered when utilizing virtual memory and swap files. Perform the steps to create and configure a server to use virtual memory utilizing swap files. Perform the steps to create and remove protected memory blocks. Match the parameters listed in the Monitor General Information Screen with their functions. Identify the  more...

NetWare 5 Advanced Administration - Part 4 ... be adjusted to improve server performance. Identify the issues to be considered when modifying settings for packet buffer paramaters. Unit 2: FTP Services Duration: 2 - 3 Hour(s) Identify the .NLM modules associated with Novell FTP Services for NetWare. Perform the steps to install Novell FTP Server. Identify FTP server configuration parameters. Perform the steps to configure a  more...

Oracle 11i10 System Admin Workflow Applications Manager ...ers features that help in diagnosing and resolving system issues. Learn To: Identify the mandatory steps for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of Oracle Applications Manager (OAM). Identify features of the Oracle  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action. Learn To: Understand the role of data in the implementation of Six Sigma. Understand how different types of data can be used differently in Six Sigma projects. Understand how metric systems  more...

Networking Technologies Series TCP IP Concepts Architecture ...s used by TCP/IP to implement the authentication security issues. Sequence the steps used by TCP/IP to implement the message integrity security issues. Match the symmetric, asymmetric and combined encryption methods used to implement confidentiality of information with their characteristics. Unit 2: Physical and Data Link Technologies Duration: 2 - 3 Hour(s) Match the fields in the  more...

SAP R 3 v4 0 MM Warehouse Management ...ments for production. Confirming transfer orders. Goods issues for sales orders. Picking for a delivery. Manual WM procedures. Creating transfer requirements. Transferring stock. Unit 3: Inventory Management in Warehouse Management Duration: 1 - 2 Hour(s) Inventory procedure. Continuous and annual inventory. Carrying out a continuous inventory. Carrying out an annual  more...

SAP R 3 and the Euro ...his course will need to possess a sound grasp of business issues generally. T otal Learning Time 2 - 3 Hour(s) Course Contents Unit 1: Determining Factors, Markets and Companies Duration: 1 - 1.5 Hour(s) Convergence criteria. Dates and participants. Markets and EURO strategies. The European Market. Influences on markets outside Europe. Effects on corporate strategy.  more...

Building Cisco Remote Access Networks - Part 2 ...for troubleshooting Digital Subscriber Line (DSL) Layer 1 issues. Identify commands for troubleshooting Digital Subscriber Line (DSL) layer 2 issues. Identify commands to configure DSL in a given scenario. Unit 4: VPNs (1 hour) Identify features of a Virtual Private Network (VPN). Identify types of Virtual Private Network (VPN) solutions. Identify types of Virtual Private  more...

Building Cisco Remote Access Networks - Part 3 ... Relay networks. Identify ways Frame Relay reachability issues can be solved. Identify steps to configure a subinterface on a basic Frame Relay connection. Match Frame Relay Traffic Shaping (FRTS) terms with their descriptions. Identify reasons for using Frame Relay Traffic Shaping (FRTS). Identify commands used to configure Frame Relay Traffic Shaping (FRTS). Identify commands used  more...

Building Cisco Remote Access Networks Part 4 ...ur when merging different traffic streams. Identify the issues that can affect QoS. Identify features of Cisco security. Identify features of Cisco Secure Access Control Server (ACS). Identify features of authentication, authorization, and accounting (AAA). Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN  more...

Object Analysis Design Design Implementation ... in Object Oriented Design. Identify the tactical design issues in Object Oriented Design. Identify what must be considered during Object Oriented Analysis and Object Oriented Design. Identify what is considered when designing an Object Oriented System. Unit 2: Systems Architecture Duration: 2 - 3 Hour(s) Identify the use of Packages in Object Oriented Design. Identify the three  more...

SQL Server 7 0 System Administration - Part 5 ...the attributes of various data types. Identify important issues in network security. Perform the steps to set up a Distributor. Perform the steps to configure distribution database properties. Perform the steps to set publisher options. Perform the steps to enable and modify subscriber properties. Identify important issues in database publishing. Perform the steps to create  more...

NetWare 5 Advanced Administration - Part 2 Course Overview This is the second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by  more...

NetWare 5 Advanced Administration - Part 4 ... be adjusted to improve server performance. Identify the issues to be considered when modifying settings for packet buffer paramaters. Unit 2: FTP Services Duration: 2 - 3 Hour(s) Identify the .NLM modules associated with Novell FTP Services for NetWare. Perform the steps to install Novell FTP Server. Identify FTP server configuration parameters. Perform the steps to configure a  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry ...s related to order processing constraints. Identify key issues related to updating an order. Perform mass updates of orders. Identify tasks that you can perform using the Pricing and Availability window. Identify options for finding orders. Identify options provided by the Navigator Tree functionality. Audience: The target audience is Functional Implementers and Implementation  more...

Oracle 11i10 Order to Cash Order Creation Setup ...etting up a sales order. Learn To: Identify key issues in working with a Blanket Sales Agreement (BSA). Create a Blanket Sales Agreement (BSA). Identify features of internal requisitions. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU  more...

NetWare Service and Support Upgrade - Part 3 Course Overview This course is the third in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare installation and troubleshooting a Novell Client. L earn To: Identify the six levels of the  more...

CompTIA Server 2005 Server Maintenance Security ...rs securing the environment and recognizing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting. Learn To: Identify the features of status lights and server fans. Identify the key aspects of controlling temperature, humidity, and air pollutants. Identify the key aspects of documenting security measures. Identify key aspects of  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 1 ...y features of Oracle Workflow business events. Identify issues related to managing business events in Oracle Workflow. Identify issues involved in raising an Oracle Workflow business event. Identify features of item type attributes. Define attributes for Oracle Workflow. Identify guidelines for defining lookups. Audience: The target audience is Functional and Technical  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 4 ...ify necessary setup steps for Oracle Workflow. Identify issues involved in setting Global Workflow Preferences. Identify the issues in setting up a directory service. Identify uses of the Workflow Definition Loader program. Identify features of the Workflow XML Loader program. Identify features of the Ping utility. Audience: The target audience is Functional and Technical  more...

Building Cisco Multilayer Switched Networks Part 3 ...redundant power supplies with their functions. Identify issues that arise when implementing router redundancy. Identify Hot Standby Recovery Protocol (HSRP) group members. Identify functions of active and secondary routers. Identify key aspects of multiple Hot Standby Recovery Protocol (HSRP) groups. Differentiate between Hot Standby Recovery Protocol (HSRP) states. Match commands  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn To: Identify the security threats introduced by Internet connections. Identify the benefits of a firewall. Identify the limitations of a firewall. Identify the  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn To: Identify the security threats introduced by Internet connections. Identify the benefits of a firewall. Identify the limitations of a firewall. Identify the  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...haracteristics of default NTFS permissions. Identify the issues involved in NTFS permission inheritance. Copy files and folders within and between NTFS partitions. Move files and folders within and between NTFS partitions. Identify the features of shared folders. Create shared folders. Identify the methods of modifying shared folders. Connect to a shared folder. Identify the features of  more...

Oracle 11i Procure to Pay Part 4 ...ourse provides an understanding of the key implementation issues in Oracle Payables applications. In addition, you will also learn how Payables fits into Oracle's e-Business Suite of applications. Learn To: Match different types of invoices with their descriptions. Identify options in the Invoices window for creating an invoice header. Identify options for distributing an invoice  more...

XML Programming--Part 1 Components Style Sheets ...or applying a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML Documents: Presenting Duration: 2 Hour(s) Identify key  more...

XML Programming--Part 1 Components Style Sheets ...or applying a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML Documents: Presenting Duration: 2 Hour(s) Identify key  more...

Enterprise Connectivity with J2EE V1 4 Overview ... integration. Identify the J2EE client-side programming issues that need to be considered for J2EE clients. Identify the Java Naming Directory and Interface (JNDI) code that creates an initial context. Identify the Java Naming and Directory Interface (JNDI) code that performs a specified directory operation. Identify the NamingShell application code that performs a specified directory  more...

Enterprise Connectivity with J2EE V1 4 Overview ... integration. Identify the J2EE client-side programming issues that need to be considered for J2EE clients. Identify the Java Naming Directory and Interface (JNDI) code that creates an initial context. Identify the Java Naming and Directory Interface (JNDI) code that performs a specified directory operation. Identify the NamingShell application code that performs a specified directory  more...

Oracle 11i Procure to Pay Part 2 ...anding of the procure-to-pay cycle and key implementation issues in Oracle Sourcing, Requisitions, iProcurement, and Purchase Orders. The student's will also learn to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's e-Business Suite of applications. Learn To: Create a supplier status for  more...

Oracle 11i Procure to Pay Part 3 ...anding of the Procure-to-Pay cycle and key implementation issues in Oracle Purchasing, iProcurement and Payables applications. This course covers creation and security of documents. This course will prepare student's to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's e-Business Suite of  more...

Advanced Project Leadership Bringing Home the Value ...he benefits of classifying projects. Identify potential issues and guidelines for applying valuation techniques to internal projects. Identify potential issues and guidelines for applying valuation techniques to client projects. Identify potential issues and guidelines for applying valuation techniques to R&D projects. Audience: Project managers who are responsible for managing all  more...

Advanced Project Leadership Navigating Corporate Structures ...gement in a Functional Organization. Identify potential issues for project management in a Functional. Identify the structure of a Projectized Organization. Identify advantages of project management in a Projectized Organization. Identify potential issues of project management in a Projectized Organization. Identify how to move towards a Projectized Organization. Audience:  more...

CIW JavaScript Fundamentals Part 2 Program Development ...nts will also learn about cookies and JavaScript security issues, and how to use frames, targets, and image maps. Additionally, students will learn how to create and manipulate custom JavaScript objects. Learn To Identify considerations for using form controls. Identify features of the form object. Create a button object. Identify targeting code in HyperText Markup Language (HTML).  more...

SAP R 3 v4 6 Shipping Employee ...volved in outbound deliveries, picking, packing and goods issues in the R/3 System. Learn To: o Getting Started with SAP R/3 4.6. o Starting the System and Logging On. o Access Options. o Basis. o Basics of Shipping Processing. o Basic Elements of Shipping. o Outbound Delivery Control. o Master Data in Shipping Processing. o Shipping Processing Employee. o Outbound  more...

Office XP - Planning Collaborative Solutions Curriculum ...Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered: Announcements, Events, Lists, Surveys, Contacts and Customization of the Team Services site using FrontPage 2002. The principal Office XP technologies that  more...

Office XP Collaborative Solutions Part 1 ...Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered: Announcements, Events, Lists, Surveys, Contacts and Customization of the Team Services site using FrontPage 2002. The course then covers the principal Office  more...

i-Net Part 4 Security Business Concepts ...uction on language and marketing considerations and legal issues are also covered. Learn To: o Identify features of data security. o Match types of intrusion with their features. o Sequence the steps in a SYN flood operation. o Identify characteristics of e-business. o Identify advantages of selling on the Web. o Identify features of current e-business models. Audience The  more...

CIW Enterprise Specialist Part 3 EJB Framework Session Beans ...ver-side component technologies, introducing benefits and issues surrounding distributed architectures and covering technologies associated with the J2EE Java platform. Communication paradigm used by EJB, and introducing and defining the main components in an EJB application server are also covered. Instruction is given on client-EJB interaction and the services that the application server  more...

Organizational Skills Time Management ... Differentiate between important and urgent issues. Identify time control problems. Develop a time management plan. Audience This course is for managers and employees who want to improve their management skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

Systems Analysis Using Client Server Model Part 1 Client Server Env ...in productivity gain for end users. o Identify business issues to consider during environment evaluation. Audience The audience for this course includes technical managers, system administrators, system analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for businesses, optimizing a company's workflow and processes, mapping IT  more...

CompTIA Linux 2004 Installation ...ation. Identify hardware requirements and compatibility issues in Linux installations. Identify considerations for preparing the installation media. Identify characteristics of hard disk partitions in Linux. Identify key aspects of partitioning hard disks in Linux. Unit 2: Installing and Configuring Linux (2 hours) Identify different methods to install Linux. Install Fedora  more...

Security Part 3 Infrastructure Security ...ices are covered. The learner is stepped through security issues surrounding cable and removable media. Security topologies including DMZs, and VLANs are also taught. Finally, participants learn about security baseline issues including OS/NOS hardening, network hardening, and application hardening. Learn To To identify features of a firewall.  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ...Networks (WWANs). To identify issues that affect selection of a Wireless Wide Area Network (WWAN) solution. To identify the elements required to build a successful Wireless Wide Area Network (WWAN) solution. To identify considerations for maintaining a secure wireless network. To  more...

Economics The Principles of Economics ...iples of Economics you will learn about some of the broad issues and concepts that make up the field of economics. Beginning with some basic definitions, the course builds to introduce economic systems and the concepts of scarcity and wants and how these impact economies. It also places some of its focus on the US economy in general and the Federal Reserve Bank in particular. Learn To  more...

Economics Basic Concepts in Microeconomics ... by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. Learn To Plot the effects of changes in price on a demand curve.  more...

Economics Foundations of Macroeconomics ... gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. Learn To Describe the relationship between inflation and unemployment.  more...

Emotional Intelligence Applying Emotional Intell in the Workplace Emotional Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving  more...

Advanced Interpersonal Communication Building Relationships ...u will work closely with him to address quality and sales issues with the products. You have approval from upper management to look into reducing the number of different styles of cases your group manufactures to increase efficiency. You need to discuss this option with Roger as well as communicate your new title by using appropriate language. Unit 2: First Impressions and Building Rapport  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...uidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn To Interact with an ineffective supervisor. Negotiate a raise with a supervisor. Identify the order for the steps of an effective resignation. Take  more...

Business Writing Writing Effective Proposals ...guidelines for discussing cost, scheduling, and personnel issues in your proposal. Audience Professionals who want to learn or improve their business writing skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.15 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...arner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To To identify options for configuring static or dynamic IP addresses. To identify options for  more...

Communicating w Difficult People Communicating with Your Manager Communicating with Difficult People: Communicating with Your Manager offers the student an overview of the information required to identify a difficult manager, approach a difficult manager, and confront difficult manager behavior. The program describes the proper methods to interpret difficult personalities, the various options to cope with a difficult manager, and the appropriate steps to  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...arner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To To identify options for configuring static or dynamic IP addresses. To identify options for  more...

Cross Cultural Business Comm Addressing Cross Cultural Bus Situations Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings, as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents.  more...

Business Etiquette Office Protocol ...k, as well as how to handle ethical dilemmas and personal issues. Learn To Identify the guidelines for developing a professional appearance. Identify the guidelines for conducting business in a cubicle. Identify the guidelines for conducting business in an office. Identify the guidelines for developing positive relationships with co-workers. Identify the actions you  more...

LAN WAN Integration ...issues relating to the integration of key networking technologies. LAN/WAN Integration is designed to explain internetworking between LANs, as well as LANs with WANs. Students will learn about networking services, protocols, architectures and technologies, and will provide new insight into the methods of integrating LANs with WANs. Additionally, this course will cover connectivity hardware  more...

Implementing Wireless LANs Part 3 Security ... process. Identify limitations and issues associated with Wired Equivalent Privacy (WEP). Identify vulnerabilities of Wired Equivalent Privacy (WEP) encryption keys. Identify alternative solutions to Wired Equivalent Privacy (WEP) for wireless LAN (WLAN) security. Identify Cisco Aironet access point (AP)  more...