Online It Professionals eLearning - Training Resources

Writing Web Content (Master Class)-Self Directed Write web content that persuades, informs, entertains, inspires, and sells. Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with  more...

Writing Web Content (Master Class) Write web content that persuades, informs, entertains, inspires, and sells. Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with  more...

Take Control of IIS This course describes how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them  more...

Getting the Job Offer You Want Learn the how to`s of getting the job offer you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be  more...

Certified eMarketing Associate Certification (CeMA) A professional marketing certification. This is not a course but rather a certification that demonstrates competency in eMarketing. The CeMA certification is a substantial credential for students as well as professionals who are new to the e-marketing profession. The CeMA certification can be of benefit in employment applications, resumes, bios, and college admission applications. The  more...

MCSE 2000 CD-ROM Library 8 CD s CD-ROM training kit for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

CCNA 2 0 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covers CCNA 2.0. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: CCNA 2.0 (Cisco Certified Network Associate)  more...

MCSE 2000 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

MCSE 2000 CCNA 2 0 On-Line Library 1 Year - On-Line On-Line training package for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication.  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages  more...

CompTIA A+ 2009 The A+ certification validates the latest skills needed by today s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The  more...

Writers At Work: A Review for Professionals - Part I Covers the most basic aspects of good writing on the job. This is the first of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing on the job: understanding good  more...

Writers At Work: A Review for Professionals - Part II: Punctuation This, the second of four review courses, focuses on punctuation. This is the second of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation,  more...

Writers At Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing This review will help you develop a clear, concise, and dynamic writing style. This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review  more...

Writers At Work: A Review for Professionals - Part IV: Achieving A Professional Style Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

Write for Business with Companion CD Write for Business, an award-winning business writing and communication handbook for professionals in every business field, helps promote effective written and oral communication skills. *Shipping and handling outside the continental United States (Alaska, Hawaii) is extra. For more information contact * Write for Business, an award-winning business writing and communication resource for  more...

Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Systems Requirements Analysis and Design Writing Learn how to effectively write business requirements for systems analysis and design. This course is for both technical and non-technical professionals who will need to gather and write business and technical requirements for the purposes of systems analysis and eventual systems design and implementation. Modules covered include: ?Introduction to Requirements Writing and Writing Tips  more...

Success Strategies Training Program for Management & Leadership This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method  more...

Spanish for Health Professionals (Intermediate) Self-Directed A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. A su salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises. ?A su salud! (To Your  more...

Senior Professional In Supply Management (SPSM ) Certification Program Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...

RCRA and DOT Refresher This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...

QPRT Suicide Risk Assessment and Training This American Psychological Association approved course provides an introduction to suicide risk detection, suicide risk assessment and suicide risk management from a medical, psychological and legal perspective. This course can be completed sooner or later than the published 1 week completion date. Student has 1 year access to this course. QPRT? Suicide Risk Assessment and Training This American  more...

Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so  more...

Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to. Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what  more...

Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will  more...

Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) This certification has been designed for individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone. The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals  more...

MCSE 2000 & CCNA 2.0 CD-ROM Library (9 CD's) ...IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate) This is a comprehensive set of multimedia training  more...

Laboratory Audit Essentials Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...

Information Technology Infrastructure Library (ITIL) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...

Grammar Mechanics Brush-up This is a 4 week refresher in the mechanics of English grammar. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your skills for college, on the job,  more...

Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...

HIPAA Privacy Training & Certification Program Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...

Expert Certificate Course in Medical Billing This course is for students who want to learn all of the skills and knowledge needed to succeed in this medical-support field. When you begin working in the healthcare industry, you will be armed with all of the medical billing skills and confidence you need to do an outstanding job. This course also touches on the business acumen needed to market your new billing skills. This marketing knowledge  more...

Dental Office Professional Certificate Program This comprehensive program allows you to work at your own pace under the guidance of an online dentist instructor. Dental Office Professionals are in high demand across the country. They hold clerical positions in dental offices and answer telephones, greet patients, update and file patient medical records, fill out insurance forms, handle correspondence and schedule appointments. This course is  more...

CompTIA Security + This course provides students with information needed to attain the Security+ certification. Security + certificaiton is recognized around the world as the benchmark for foundation-level security professionals. This course prepares students to pass the Security + certificaton exam. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) The 8-hour CPSWPP online stormwater training and certification educates and certifies individuals to prepare Storm Water Pollution Prevention Plans. Professionals certified as a CPSWPPP are also certified to implement and inspect sites for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the  more...

Bloodborne Pathogens This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day  more...

Better Business Writing in One Week This practical course helps business professionals write with greater confidence and accuracy. Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one  more...

Automated Air Reservations - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel Accommodations 15  more...

Automated Air Reservations - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel Accommodations 15  more...

Adobe Fireworks CS3 Get your designs from the rest of the CS3 suite out to the web and ready for the masses with Adobe Fireworks CS3. This program picks up where Adobe's old ImageReady left off and comes packed with new features to set your designs up using html, java, and even CSS. With John Ulliman as your guide, you'll learn how to adjust, crop, and use filters on your digital pictures, scans and stock art. Plus,  more...

Adobe Photoshop CS4 Extended: Essentials Adobe Photoshop CS4 Extended: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Photoshop CS3: Essentials Adobe Photoshop CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Photoshop CS3: Advanced Adobe Photoshop CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe InDesign CS3: Essentials Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Illustrator CS3: Essentials Adobe Illustrator CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Illustrator CS3: Advanced Adobe Illustrator CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Flash CS4 Professional: Essentials Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Flash CS3: ActionScript 3 Animation and Games Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Flash CS3 Professional: Essentials Adobe Flash CS3 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data Adobe Flash CS3 Professional: ActionScript 3 UI & Data Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials Adobe Flash CS3 Professional: ActionScript 3 Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Encore CS3: Essentials Adobe Encore CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Dreamweaver CS4: Essentials Adobe Dreamweaver CS4: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Dreamweaver CS3: Essentials Adobe Dreamweaver CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Dreamweaver CS3: Advanced Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe CS3 Web Design: Workflow Adobe CS3 Web Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe CS3 Production Premium: Workflow Adobe CS3 Production Premium: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe CS3 Print: Workflow Adobe CS3 Print: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices  more...

Adobe CS3 Design: Workflow Adobe CS3 Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices  more...

Adobe After Effects CS3: Essentials Adobe After Effects CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe After Effects CS3: Advanced Adobe After Effects CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Closing the Sale Course description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it  more...

Creating an Effective Sales Team Course description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...

Qualifying Sales Prospects Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...

How To Master Human Resources Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...

Certified Help Desk Professional Online This online course is a practical alternative for busy customer support professionals.  more...

SAP Investment Management This course teaches the most common end user functions in SAP's Investment Management (IM) module. This is a simulation course. Course Goal: - Create and maintain Appropriation Request (AR) master data - Work with variants for the Appropriation Requests - Perform cost & revenue planning as well as overview planning - Approval & Status management functions - Create and maintain  more...

SAP Human Resources - Personnel Administration This course teaches the most common end user functions in SAP's Human Resources - Personnel Administration module. This simulation course is a basic requirement for everyone wanting to work with SAP's Human Resource modules. Course Goal: - learn how to work with positions, jobs, organizational units - learn basic HR transactions such as hire, retire, promote, salary raise, change  more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...

Sales Communications Essentials For your value proposition to be perceived as credible and persuasive, you need to master how to craft and communicate your message. "Sales Communications Essentials" will help you cultivate the skills to successfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act as persuaders, impressing customers  more...

Management Development for Technical Professionals If you have ever considered moving up to a managerial position, certain personal and professional traits will be necessary when you make that move. In addition to the skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will  more...

Leadership Development for Technical Professionals Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

Attracting Motivating and Retaining Technical Professionals If you're having problems finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining  more...

Models for Managing Technical Professionals Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

The Technical Professional as Internal Consultant Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the  more...

Resistance and Technical Professional Consultants When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize  more...

Assertiveness from Inside to Outside Do you sometimes wonder if there's a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Now is a good time to enhance your professional assertiveness skills if you  more...

Leading an Effective Business Meeting Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired  more...

Elements of Project Human Resource Management When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding  more...

Recruiting for the 21st Century Strategies "We'll just stick an ad in the paper, and we'll fill the slot. Right?" You don't sound so sure--and with good reason. The old ways of recruiting no longer make the grade. With unemployment hovering below 5 percent, innovative companies and human resources professionals are turning to online recruiting and other creative techniques to locate quality talent. This course investigates those  more...

Credibility and Disclosure in an Annual Report This course will familiarize business managers, financial professionals, and other business professionals with methods to determine the credibility of an annual report, as well as the degree of disclosure that is required. The course begins by examining how the CPA can address credibility issues, primarily through the auditing process. It also examines the important contribution of the notes  more...

Analyzing an Annual Report This course will familiarize business managers, financial professionals, and other business professionals with methods to extend their analysis of financial statements beyond the three basic reports: the Balance Sheet, Income Statement, and Cash Flow Statement. The course begins by analyzing two accounting features often identified in the notes to the financial statements: the cost of goods sold  more...

Human Resources Fundamentals HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the  more...

Strategic Management HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing  more...

Employment Management HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating  more...

Recruiting and Selecting Candidates HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...

Offers Contracts and Exit from the Organization HRCI PHR Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's  more...

Developing Human Resources HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help  more...

Employment Relations HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification  more...

Sexual Harassment at Work HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society  more...

Unionized Workplaces HRCI PHR The Human Resource Certification Institute's (HRCI) certifications, including PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate  more...

Health and Safety in the Workplace HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...

HR s Strategic Role in the Organization HRCI SPHR Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully  more...

Management of the HR Process HRCI SPHR As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose  more...

Strategic Approaches to Human Resource Development HRCI SPHR In order to excel in business, organizations must translate their vision into the necessary level of competencies needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and abilities of staff to future organization and individual needs. In addition, the course looks at how an understanding of adult learning and organizational development  more...

Strategic Approaches to Total Rewards HRCI SPHR One of the largest expenditures for organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how compensation and benefits programs are changing. The course looks at how the total rewards system is becoming more popular and assesses how organizations need to  more...

Strategic Approaches to Labor Relations HRCI SPHR HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies  more...

Strategic Approaches to Risk Management HRCI SPHR Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and  more...

Cost Accounting Decisions Cost accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how cost accounting information is gathered, and how it is used by business professionals to make effective decisions. Topics such as Cost-volume-profit (CVP) Analysis, Standard Costing and Variance Analysis, and  more...

Overview of Managerial Accounting Managerial accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how managerial accounting information is gathered, and how it is used by business professionals to make effective decisions. Lessons such as fundamentals of managerial accounting, cost accounting concept, and  more...

The Principles of Financial Management Financial management is a key tool in controlling and directing the resources of any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all  more...

Behavior Putting Your Best Foot Forward Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new  more...

Managing Yourself and Those Around You Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants.  more...

Partnering with Your Boss You may have noticed that the traditional secretary has gone the way of the dinosaur. However, your boss may not yet have entered this new age in which administrative support professionals are working as partners with their managers and supervisors. This course will equip you to make the transition from working as a subordinate who follows orders, to partnering with your boss as an empowered and  more...

Communicating with Power and Confidence Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only  more...

Getting Started--Administrative Support The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This  more...

Administrative Functions Administrative support professionals are the central nervous systems of an office. Their responsibilities are numerous and vital to the operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you  more...

Managing the Expert - Understanding Experts Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts.  more...

Oracle SQL PL SQL Using Procedure Builder Curriculum The courses in this curriculum cover the concepts of relational databases and the SQL and PL/SQL programming languages. Students learn how to create and maintain database objects and to store, retrieve, and manipulate data. In addition, students learn to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications. This curriculum  more...

Linux Technology Overview Part 2 Features for Users Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system  more...

Linux Technology Overview Part 1 Technical Business Considerations Course Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To  more...

Linux Technology Overview Curriculum Course Overview The Linux Technology Overview Curriculum provides background knowledge about Linux, and explains what factors businesses should consider when determining if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it  more...

CIW Security Professional Intrusion Detection Threat Analysis The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify key aspects of intrusion detection. Identify key  more...

CIW Security Professional Security Auditing Attack Techniques The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches. Identify  more...

CIW Security Professional Operating System Security The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features  more...

CIW Security Professional Network Security Firewalls The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and trace  more...

CIW Security Professional Network Security Introduction The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure.  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...s, and Network Administrators. They should be experienced IT professionals who are experts with Novell NetWare 4 or NetWare 5 and have prior knowledge of Novell Directory Services (NDS). Additionally, learners should have taken the first two parts of this series (82711-82712). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language  more...

Directory Technologies Part 2 NDS eDirectory ...s, and Network Administrators. They should be experienced IT professionals who are experts with Novell NetWare 4 or NetWare 5 and have prior knowledge of Novell Directory Services (NDS). Additionally, learners should have taken the first part of this series (82711). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options  more...

Directory Technologies Part 1 Directory Server Model ...s, and Network Administrators. They should be experienced IT professionals who are experts with Novell NetWare 4 or NetWare 5 and have prior knowledge of Novell Directory Services (NDS). Deployment Options Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 6 to 8 hours 82711 Objectives Unit 1: Directory  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O This course introduces students to the importance of good initial database design, and the methods used to tune an Oracle9i production database. Students learn how to use the available Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o Match the optimizer modes with their descriptions. o Match the  more...

Oracle9i Database Admin Recover Databases Course Overview This course introduces students to Oracle9i database recovery concepts. The recovery concepts course includes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery  more...

Oracle9i Database Admin Perform Database Backups Course Overview This course introduces students to backup methods for Oracle9i database administration. The backup concepts covered by this course include backup strategies and requirements, Oracle Architecture, archiving data, backup methods, and working with a standby database. Students perform backup procedures using operating system utilities, Oracle9i utilities such as RMAN, standard  more...

Oracle9i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given  more...

Oracle9i Database Admin Manage Data Storage Course Overview This course is the fourth in the series covering the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the  more...

Oracle9i Database Admin Manage Storage Structures Course Overview The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo  more...

Oracle9i Database Admin Create a Database Course Overview The Oracle9i Database Administration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to  more...

Oracle9i Database Admin Manage an Instance Course Overview The Oracle9i Database Administration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are  more...

Oracle9i SQL Data Retrieval Techniques This course covers joins, group functions, subqueries, and the iSQL*Plus report variables. Additionally, this course shows students how to access data from multiple table using joins, aggregate data using group functions, create subqueries, and use iSQL*Plus commands to create customized queries. Learn To: o Identify the four Oracle join types used to display data from more than one table. o  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...ma. Audience The audience for this course includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. They will be involved with Web administration, network administration, and security administration. Suggest prerequisite knowledge of outbound access methods for typical client services and applications, such  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...ma. Audience The audience for this course includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. They will be involved with Web administration, network administration, and security administration. Suggest prerequisite knowledge of outbound access methods for typical client services and applications, such  more...

ISA Server 2000 Part 1 Setup Access Policies ...ity. Audience The audience for this course includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Students will be involved with Web administration, network administration, and security administration. Suggest students should have prerequisite knowledge of outbound access methods for typical client  more...

ISA Server 2000 Part 1 Setup Access Policies ...ity. Audience The audience for this course includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Students will be involved with Web administration, network administration, and security administration. Suggest students should have prerequisite knowledge of outbound access methods for typical client  more...

ISA Server 2000 Curriculum .... Audience The audience for this curriculum includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration, and security administration. Suggest learners should have prerequisite knowledge of outbound access methods for typical client  more...

ISA Server 2000 Curriculum .... Audience The audience for this curriculum includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration, and security administration. Suggest learners should have prerequisite knowledge of outbound access methods for typical client  more...

Oracle PL SQL Database Programming Course Overview This course is the third in a series of three titles, and discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage stored  more...

Oracle PL SQL Procedures Functions Packages 61114 Course Overview This course is the second in a series of three titles. It introduces the learner to the basics of PL/SQL subprograms. This course covers the building and invoking of procedures and functions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create  more...

Cisco Internetwork Troubleshooting Part 2 This is the second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify  more...

Cisco Internetwork Troubleshooting Part 1 This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ... the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation (NAT)  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ... the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation (NAT)  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; identify  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; identify  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ... the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols;  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ... the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols;  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ... the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to configure,  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ... the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to configure,  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...he final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas used to secure a  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...he final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas used to secure a  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ... seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server; install, configure, and  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ... seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server; install, configure, and  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...he sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active Directory; publish resources  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...he sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active Directory; publish resources  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp ...he fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS; identify and  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp ...he fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS; identify and  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...e fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L earn To: Identify,  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...e fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L earn To: Identify,  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...he third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...he third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...e second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and configure  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...e second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and configure  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...he first course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the activities to be completed before installing Windows 2000; identify and perform attended installation of Windows 2000  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...he first course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the activities to be completed before installing Windows 2000; identify and perform attended installation of Windows 2000  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain Windows 2000-based network. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Data Storage: Managing Duration: 1 - 2 Hour(s) Identify the functions and features of data compression. Compress files and folders. Identify the rules for  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain Windows 2000-based network. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Data Storage: Managing Duration: 1 - 2 Hour(s) Identify the functions and features of data compression. Compress files and folders. Identify the rules for  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain Windows 2000-based network. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Using Groups to Organize User Accounts Duration: 2 - 3 Hour(s) Identify the key features of groups. Identify the guidelines for applying group strategies to  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...hy. C ontent Emphasis Conceptual A udience IT professionals who operate very large computing environments that use the Windows 2000 network operating system. They have a minimum of one year's experience implementing and administering network operating systems in environments that have the following characteristics: Supported users range from 200-26,000+ Physical locations range  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...hy. C ontent Emphasis Conceptual A udience IT professionals who operate very large computing environments that use the Windows 2000 network operating system. They have a minimum of one year's experience implementing and administering network operating systems in environments that have the following characteristics: Supported users range from 200-26,000+ Physical locations range  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting Course Overview This is the second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle8i Network Administration Net8 Architecture Strategy Course Overview This is the first in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle8i Backup and Recovery Troubleshooting Recovery Course Overview Oracle's computer-based training course Oracle8i Backup and Recovery: Troubleshooting and Recovery is the second course in a two part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally,  more...

Oracle8i Backup and Recovery Strategies Backups Course Overview This is the first course in a two-part series that covers the critical skills in planning and implementing database backup and recovery strategies. This course introduces the learners to the backup and recovery goals and functions of the various structures and processes in the Oracle architecture. In addition, participants learn to manage archive processing and maintain a  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention Course Overview This course is the third in a three-part Oracle8i Performance Tuning series. This interactive course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately.  more...

Oracle8i Performance Tuning Managing Memory Disk I O Course Overview This course is the second in a three-part Oracle8i Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

Oracle8i Performance Tuning Architecture Strategy Course Overview This course is the first in a three-part Oracle8i Performance Tuning series. This interactive course will introduce participants to tools and techniques used to improve the performance of the Oracle8i server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally,  more...

Oracle8i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and  more...

Oracle8i Database Admin Manage Data Storage Course Overview This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L  more...

Oracle8i Database Admin Manage Storage Structures Course Overview This course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify  more...

Oracle8i Database Admin Create Databases Course Overview This course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To:  more...

Oracle8i Database Admin Manage an Instance Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...iew This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Identify the static and dynamic routing process. Implement routing and  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum Course Overview This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 688  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows  more...

Windows NT Server 4 0 Installation Configuration- Part 1 ...nformational A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows  more...

Windows NT Server 4 0 Analysis and Optimization ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows  more...

Windows NT Server 4 0 Implementing Directory Services ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows  more...

Wndows NT Server 4 0 Enterprise Curriculum Course Overview This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...Skills-Based A udience This series is intended for IT Professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course  more...

Windows NT 4 0 Core Technologies Support - Part 3 ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course  more...

Windows NT 4 0 Core Technologies Support Curriculum Course Overview This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...kills-Based A udience This course is inteneded for IT Professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...kills-Based A udience This course is inteneded for IT Professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the  more...

Windows NT 4 0 Administration Curriculum Course Overview This course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft Windows  more...

Windows NT 4 0 Administration Curriculum Course Overview This course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft Windows  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...Skills-Based A udience This course is intended for IT professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...Skills-Based A udience This course is intended for IT professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T  more...

Oracle Reports R6 Control Reports Course Overview This course is the third in a three-part Oracle Reports series that is based on Oracle Reports Release 6. This course introduces the learner to features of Oracle Reports that can be used to control report output. This course covers developing templates, creating and using parameters, coding PL/SQL triggers, exporing built-in package procedures, using the Reports Server, and  more...

Oracle Reports R6 Enhance Reports Course Overview This course is the second in a three-part Oracle Reports series that is based on Oracle Reports Release 6. The goal of this course is to enable developers to construct complex reports and charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor, Layout Model objects and their properties. The course also enables the learner to  more...

Oracle Reports R6 Report Fundamentals Course Overview This course is the first in a three-part Oracle Report Builder series that is based on Oracle Reports Release 6. This course introduces the learner to, the key features of Report Builder, steps involved in building a standard tabular report and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate  more...

Oracle Form Builder R6 Including Reusable Oracle Components Course Overview This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically Course Overview This course is the fifth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course enables learners to create Key triggers, to write code that responds to mouse events, to manage windows and canvases, and to use the Object Navigator. In addition, learners work with multiple form applications, record groups, and list items. L earn To:  more...

Oracle Form Builder R6 Project Builder and Menu Modules Course Overview This course is the fourth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course describes the features and benefits of Oracle Project Builder, how to create and deliver projects, and how to create new file types. In addition, the course describes how to create and manipulate menu modules, and how to manage menu modules. L earn To:  more...

Oracle Form Builder R6 Writing and Debugging Code Course Overview This course is the third in a six-part Oracle Developer series that is based on Oracle Developer Release 6. In this course learners will create and control alerts, debug PL/SQL code, and process queries in form modules. In addition, the course will cover transaction processing, Form Builder application customization, and writing flexible code. L earn To: Identify the  more...

Oracle Form Builder R6 Enhancing the User Interface Course Overview This course is the second in a six-part Oracle Developer series based on Oracle Developer Release 6. This course describes how to create input and non-input items, how to create lists of values (LOVs) and editors to support text items, and how to create forms using multiple windows and a variety of canvas styles. Additionally, this course covers ways to add functionality to  more...

Oracle Form Builder R6 Forms Fundamentals Course Overview This course is the first in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course introduces the learner to the key features, components, and capabilities of Oracle Developer. In addition, this course helps learners to run, create, and customize a form module. L earn To: Identify the key features, components and capabilities of  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention Course Overview This course is the third in a three-part Oracle8 Performance Tuning series. This course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student  more...

Oracle8 Performance Tuning Managing Memory and Disk I O Course Overview This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

Oracle8 Performance Tuning Strategies and Techniques Course Overview This course is the first in a three-part Oracle8 Performance Tuning series. This course will introduce participants to tools and techniques used to improve the performance of the Oracle8 server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will  more...

Oracle8 Database Administration - Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and  more...

Oracle8 Database Administration - Manage Data Course Overview This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L  more...

Oracle8 Database Administration - Manage Storage Structures Course Overview This course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify  more...

Oracle8 Database Administration - Create Databases Course Overview This course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To:  more...

Oracle8 Database Administration - Manage an Instance Course Overview This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To:  more...

Oracle Report Builder Controlling Reports Course Overview This course is the third in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of  more...

Oracle Report Builder Enhancing Reports Course Overview This course is the second in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the ways to enhance a report using the Data and Layout Model. In addition, this course will help participants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the  more...

Oracle Report Builder Report Fundamentals Course Overview This course is the first in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features of Report Builder, building a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report  more...

Oracle Form Builder Including Reusable Oracle Components Course Overview This course is the sixth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered. L  more...

Oracle Form Builder Handling Multiple Object Relationships Course Overview This course is the fifth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants to learn about Key triggers, write applications that respond to mouse events, manage windows and canvases, and use Object Navigator. In addition, users will work with multiple form applications, record groups, and list items. L  more...

Oracle Form Builder Managing Module Types Course Overview This course is the fourth in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will introduce participants to Project Builder and teach them how to create and manage a menu module. In addition, users will learn how to customize and implement menu security. L earn To: Identify the benefits and terminology of Project  more...

Oracle Form Builder Writing and Debugging Code Course Overview This course is the third in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will help participants learn to create and control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered. L earn To: Identify the  more...

Oracle Form Builder Enhancing the User Interface Course Overview This course is the second in a six-part Oracle Form Builder series based on Oracle Developer/2000 Release 2. This course helps participants learn how to create input and non-input items, and support text items with Lists of Values (LOVs) and editors. Additionally, users will learn to create triggers and add functionality to them. L earn To: Create input and non-input  more...

Introduction to the Internet and World Wide Web Course Overview This course provides Internet and Web users with the knowledge and skills required to select an Internet connection type and Internet Service Provider (ISP), locate and retrieve information on the Web, and communicate with others via the Internet. An overview of the Internet and its services, business uses of the Internet, and Internet security concerns will be covered. In  more...

NetWare 5 Advanced Administration - Part 5 C ourse Overview This is the last course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services.  more...

NetWare 5 Advanced Administration - Part 5 Course Overview This is the last course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L  more...

NetWare 5 0 User Fundamentals Course Overview This course is intended to enable business professionals and end users to understand and use the fundamental capabilities of Novell NetWare and perform basic procedures on the network. L earn To: Identify the definitions of different components of a network, the topologies in which the components are arranged and how NetWare 5.0 services provide the basic networking  more...

Exchange Server 5 5 Design Implementation - Part 6 Course Overview This is the final course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the processes and components of the Connector for Lotus Notes. Configure and manage Connector for Lotus cc:Mail. Identify  more...

Exchange Server 5 5 Design Implementation - Part 5 Course Overview This is the fifth course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the POP3 and IMAP4 features and functionality. Identify the POP3 and IMAP4 authentication methods, configuration options and  more...

Exchange Server 5 5 Design Implementation - Part 4 Course Overview This is the fourth course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the protocols used, the messages and security measures associated with Exchange Server and the Internet. Install and  more...

Exchange Server 5 5 Design Implementation - Part 3 Course Overview This is the third course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the functions and configure a Dynamic RAS connector. Identify selection and routing mechanisms used by the MTA to transfer a  more...

Exchange Server 5 5 Design Implementation - Part 2 Course Overview This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft  more...

Exchange Server 5 5 Design Implementation - Part 1 Course Overview This is the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the features of shared-file messaging systems and client/server messaging systems. Identify the core and additional  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...the final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify public folder contents, create a public folder strategy, view and assign public folder permissions and set public folder affinity. Maintain a  more...