ITIL PRACTITIONER 

ITIL Practitioner
Level Training
Comprehensive courses in particular
ITIL disciplines, leading to
ISEB accreditation. The
Practitioner courses are 3 days duration with the opportunity to sit the 2 part examination during the course.
The following courses are offered
Service
Desk/
Incident
Configuration
Problem
Change
Service Level
Capacity
Availability
Financial
Who should attend
These courses
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ITILV3 Foundation 

Who should attend
The examination for the
Foundation Certificate in IT Service
Management based on
ITIL is intended for:
* Employees involved in IT Service Management who are required to work within processes that are, or will be, organised according to the ITIL best practice framework.
* Candidates who wish to progress further within the new qualification structure.
Prerequisites
None,
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