Instructor Led Itil Service Management Training Classes

IT Service Management Managers certificate 2 x 5-day courses. 1 x 1-day revision. 1 x 1-day exam coaching. The IT Service Management certificate consists of two 5 day modules: IT Service Management Support IT Service Management Delivery At FGI we schedule each module approximately one month apart, and approximately one month prior to the ISEB public examination dates to provide our delegates with a structured approach to attaining more...

ITIL Service Management Essentials The IT Infrastructure Library (ITIL) is one of the fastest growing areas in IT today. ITIL is a set of best practices for managing IT services, originally developed in the UK more than 10 years ago. ITIL offers IT organizations a way to manage the requirement that they do more with less by providing process improvement and metrics for measuring performance and return on investment. Service more...

ITIL Service Management Foundation A 3 day intensive ITIL service management course with exam. more...

ITIL Service Management Foundation Certificate This three day course includes a 1 hour multiple choice examination which takes place on the afternoon of day 3. The successful completion of the course and examination leads to the ITIL Service Manager's Foundation Certificate. Chameleon - Global ITIL Experts is an EXIN accredited training provider and also provides ITIL training at Practitioner and Service Manager levels. more...

ITIL Service Manager's Certificate - Service Support This is a five day course. This is the first half of the course leading to the Manager's Certificate in IT Service Management. The second part of the course is the Service Delivery course (ITILSMCSD), which is also five days' duration. Successful completion of the courses and examinations leads to delegates achieving the Manager's Certificate in IT Service Management. more...

ITIL Overview - An Awareness for Managers This is a one day course designed for staff at all levels with responsibility for the delivery of IT services. The course helps delegates to understand the IT Infrastructure Library best practices and th4e benefits of Service Management in an IT environment. more...