Instructor Led Itil V3 Training Classes

ITIL Foundation v.3 (3 days) Location: Ottawa Date: 2008-04-23 List Price: $1495 Offered Price: $1196.00 Seats Available: 2 This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL more...

ITIL V3 Foundation Certification 3 Days ...g in the delivery of IT services wishing to acquire their ITIL V3 Foundation certification should take this course. What's included * Accrediting agency approved program trainer with ITIL Service Manager certification and years of industry experience * Comprehensive course binder with slides * Exercises and case study * Practice Exam * ITIL V3 Foundations Certification more...

ITIL V3 Overview This one day course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT services. The aim of the course will be to give you an overview of the new topics in ITIL Version 3 as follows: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement It will also help you to understand the main more...

ITIL v3 Foundation Bridging Course This course is an bridging course from ITIL version 2 to version 3. There is an optional Version 3 Examination at the end of the course for delegates who posses a version 2 Foundation course certificate. This course is developed by experts working closely within the ITIL framework. Limited places available. more...