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Itil V3 Training Seminars and Classes
From QLogy Management Services Pvt. Ltd
ITILV3 Foundation Training Certification In Bangalore By QLogy With 100 Passing Warranty 1800-200-200-3 ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation (Bangalore). Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location a Bangalore Training Timing 8: 30 AM to 6: 30 PM Training Schedule a 18th & 19th February, 2012a Online Registration Kindly book your slot @ the best discount by booking your slots in  more...
IQM Training at Chennai- Contact Service desk 1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...
IQM Training at Bangalore- Contact Service desk 1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...
ITIL V3 PPOSD Training At Bangalore- Contact Service Desk1800-200-2003 ...r an organization. QLogy takes pleasure to announce next ITIL V3 a Service Offering and Agreementa - Intermediate Module Training Programme @ Bangalore. Please find below the details of the programme:- Training Name ITIL V3 PPO/ SD Training Location Bangalore Training Timing 8: 30 AM to 6: 30 PM Training Schedule 24, 25, 31st March & 1st June a Training Venue Tentative  more...
ITIL V3 SOASS Training Chennai - Contact Service Desk1800-200-2003 ...r an organization. QLogy takes pleasure to announce next ITIL V3 a Service Offering and Agreementa - Intermediate Module Training Programme @ Chennai. Please find below the details of the programme:- Training Name ITIL V3 a SOAa Training Location Chennai Training Timing 8: 30 AM to 6: 30 PM Training Schedule 23 - 26 February' 2012 a Training Venue Tentative Online  more...
ITIL V3 Foundation Training Chennai - Contact Service Desk1800-200-2003 ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation Chennai. Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location a Chennai Training Timing 8: 30 AM to 6: 30 PM Training Schedule 10th &11th March' 2012 Training Venue a Ambika Empire Hotel Online Registration Kindly book your slot @ the best discount by  more...
ITIL V3 Foundation Training At BangaloreContact Service Desk1800-200-2003 ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation Bangalore. Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location Bangalore Training Timing 8: 30 AM to 6: 30 PM Training Schedule 3rd & 4th March' 2012a Training Venue Tentative Online Registration Kindly book your slot @ the best discount by booking  more...
ITIL V3 Foundation Training At Bangalore- Contact Service Desk1800-200-2003 ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation Bangalore. Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location Bangalore Training Timing 8: 30 AM to 6: 30 PM Training Schedule 18th & 19th February' 2012a Training Venue Tentative Online Registration Kindly book your slot @ the best discount by  more...
ITIL V3 Foundation Training Certification With 100 Passing Warranty Delhi Contact Service Desk 1800-200-2003 ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation (Delhi). Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location Delhi Training Timing 8: 30 AM to 6: 30 PM Training Schedule 18th & 19th, February, 2012 Online Registration Kindly book your slot @ the best discount by booking your slots in advance as our  more...
ITIL V3 Foundation Training with 100 Passing warranty QLogy - Pune workshop / seminar ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation in Pune on 18th & 19th Feb 2012. Please find below the details of the programme:- Training Name - ITIL Foundation -2011 Training Location- Pune Training Timing - 8: 30 AM to 6: 30 PM Training Date - One Every weekend(Saturday & Sunday) Kindly book your slot get the best discount by booking your slots in  more...
ITIL V3 Foundation Training At Delhi Contact Service Desk 1800-200-2003 ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation Delhi. Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location Delhi Training Timing 8: 30 AM to 6: 30 PM Training Schedule 28th & 29th, January, 2012 Online Registration Kindly book your slot @ the best discount by booking your slots in advance as our  more...
ITIL V3 Foundation Training At Bangalore Contact Service Desk1800-200-2003 ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation Bangalore. Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location a Bangalore Training Timing 8: 30 AM to 6: 30 PM Training Schedule 21st &22nd January' 2012 Training Venue a Hotel Shilton Royale Online Registration Kindly book your slot @ the best  more...
ITIl V3 SS Training In Bangalore Contact Service Desk1800-200-2003 ...g programme. QLogy takes pleasure to announce next ITIL V3 Foundation (Mention Location). Please find below the details of the programme:- Training Name ITIL Intermediate Training Training Location a Bangalore Training Timing 8: 30 AM to 6: 30 PM Training Schedule a 2 - 5 February' 2012 Training Venue a Mention Training Venuea Online Registration Kindly book your  more...
ITIL V3 Foundation Training Chennai Bangalore - Contact Service Desk1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. This  more...
ITIL V3 Foundation Training At Bangalore - Contact Service Desk1800-200-2003 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. This  more...
ITIL V3 FOUNDATION TRAINING AT BANGALORE-1800-200-200-3 ...ITIL V3 Foundation Training in Bangalore!!!! About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project  more...
ITIL V3 Foundation instructor led traininggroup study and discussioncourseware ITIL is collection of good practices in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group. The course will guide the design, development and use of training materials as well as training aimed at raising individuala ™s understanding of, and competence in, IT Service Management as described in the 1. ITIL ® Service  more...
ITIL V2 Service Manager instructor led traininggroup study and discussioncourseware Objective: Provide knowledge and skills to plan the ITSM processes, and support the optimization of those processes. The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies. The ITIL Service Manager is one of the industrya ™s most rigorous  more...
ITIL V2-V3 Service Manager Bridge instructor led traininggroup study and discussioncourseware This qualification will bridge the gap between the ITIL Managera ™s Certificate in IT Service Management and the ITIL Expert in IT Service Management. This course is only intended for those holding a valid ITIL Managera ™s Certificate in IT Service Management based ITIL versions 1 and 2. ITIL ® considered as the de facto standard for managing a business focused, cost effective IT  more...
ITIL V3 - SO Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncourseware Service Operation is about delivering on the promises made during the Strategy and Design phases of the Service Lifecycle. It achieves this by making sure that the people, processes and technology that deliver IT Services are all working to the same set of objectives. Service Operation is not just about managing the service or just about managing the infrastructure. It is about achieving a  more...
ITIL training in Hyd ITIL is the most widely accepted approach to IT service management in the world and obtaining some ITIL certification training will definitely help your chances of passing the certification to become a certified professional within the industry. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. IT Service Management (ITSM) derives enormous  more...
ITIL V3 RCVST Trainings To implement new services in a controlled and cost-effective manner, IT departments must successfully implement ITIL Release, Control and Validation best practices. In this course, you learn how to plan, implement and optimize the Release, Control and Validation processes  more...
ITIL Training in Hyderabad with 100 Passing Warranty instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directed ... first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for  more...
ITIL Intermediate Training Service TransitionRCV Hyderabad with 100 Passing Warranty - QLogy instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncourseware ... first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for  more...
ITIL V3 Training in Bangalore Starts From 12th 13th June QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. We are  more...
ITIL V3 Intermediate Level - Lifecycle Module - Service Operation by QLogy instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncourseware About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an  more...
ITIL V3 Intermediate Lifecycle Modules - Service Transition Training in Mumbai instructor led trainingstudy at homegroup study and discussioncourseware About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an  more...
ITIL V3 RCV Training instructor led trainingcoursewareself directedworkshop / seminar ... first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for  more...
ITIL V3 Expert Package Trainings and Exams - QLogy - Hyderabad instructor led trainingstudy at homegroup study and discussioncourseware ... first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... Below are the details for the same: - ITIL V3 Capability Modules+ ITIL V3 MALC (Expert) Trainings and Examination Cost: - Rs 1, 75, 000 + 10. 3% S. T i. e. Rs 193025. 00 ITIL V3 Life Cycle Modules + ITIL V3 MALC (Expert) Trainings and Examination  more...
ITIL training in Hyderabad instructor led trainingcoursewareworkshop / seminar ... Fortune 500 companies in regard to ITIL Implementation. ITIL V3 Foundation training in Hyderabad with 100% passing warranty by QLogy Management Services. QLogy is first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... IT Infrastructure Library ® (ITIL) best practices are globally recognized as the  more...
ITIL V3 Expert Package instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareself directed ...ITIL V3 Capability or Lifecycle module & ITIL V3 Managing Across Lifecycle so that you can become ITIL Expert through V3 Track. This is inclusive of: - Traning for all modules - Certification Cost for all modules - Accredited Course Material - 100% Passing warranty - eLearning Module (http://myLMS. QLogy. com) - 2 time tea/ coffee with cookies & buffet lunch To know more contact  more...
ITIL V3 Expert Program in Delhi This is inclusive of: - Traning for all modules - Certification Cost for all modules - Accredited Course Material - 100% Passing warranty - eLearning Module (http://myLMS. QLogy. com) - 2 time tea/ coffee with cookies & buffet lunch To know more Contact:- Name:-Jaya Srivastava Contact No.:-9310356692 E-Mail id:-Jaya_Srivastava@QLogy. com  more...
EXIN CERTIFIED ITIL WORKSHOP IN PUNE ON EVERY WEEKEND BY QLOGY ...ITIL V3 Foundation Training in PUNE!!!! About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM  more...
ITIL V3 Foundation Training Certification In Hyderabad QLogy 1-800 200 200-3 ... Greeting From QLogy. We have a batches scheduled for ITIL V3 Foundation Training in Hyderabad on 8th & 9th jan 2011, 29th & 30th Jan 2011. with 100% Passing warranty. Register early to get discounts. About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT,  more...
ITIL V3 Foundation Training In Pune on 15th 16th Jan 2011 QLogy ...ITIL V3 Foundation Training in Pune on Every Weekend by industry leaders with 100% Passing Warranty. Register early to get discounts. upcoming batch is on 15th & 16th Jan 2011. About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO  more...
ITIL V3 Foundation Training Certification In Hyderabad QLogy 02022933336 workshop / seminar ...ITIL V3 Foundation Training in Hyderabad on 26th & 27th Feb 2011 with 100% passing Warranty by QLogy Management Services Pvt Ltd. Register early to get discounts. About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc.  more...
ITIL V3 Foundation Training Certification In Mumbai QLogy 02022933336 ...ITIL V3 Foundation Training in Mumbai on 19th & 20th Feb 2011 by industry leaders with 100% passing warranty. Register early to get group discounts. About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has  more...
PMP TRAINING AT BANGALORE Dear Professionals, Greetings From QLogy... PMP training in Bangalore with 100% passing warranty.... About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training,  more...
ITIL TRAINING AND CERTIFICATION AT CHENNAI ON FEBRUARY 2011 ...ITIL V3 Foundation Training in Chennai on 12th and 13th February'2011.... About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service  more...
ITIL 2011 Foundation Training QLogy Call Us 1800-200-2003 instructor led trainingstudy at homecoursewareself directede-bookbookworkshop / seminar ...an organization. QLogy takes pleasure to announce next ITIL V3 Foundation Delhi. Please find below the details of the programme:- Training Name ITIL Foundation -2011 Training Location Delhi Training Timing 8: 30 AM to 6: 30 PM Training Schedule 28th & 29th, January, 2012 Training Venue Paharpur Business Centre Online Registration Kindly book your slot @ the best discount  more...
ITIl V3 Foundation Training In Bangalore - Contact Service Desk1800-200-2003 ...ITIL V3 Foundation Training inBangalore with 100% Passing Warranty. About QLogy: QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service  more...
ITIL V3 Foundation Training Certification with 100 Passing Warranty QLogy - 1800 200 200-3 About QLogy : QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an  more...
From Wintrac Inc.
ITIL CAPABILITY COURSE OPERATIONAL SUPPORT AND ANALYSIS OSA Long gone are the days where the datacenter was in the basement and the "helpless desk" was a necessary evil. Today, businesses are irreversibly dependent upon their technology, and real dollars are lost when those services are not available. The ITIL Capability Course - Operational Support and Analysis (OSA) - provides the best practice process knowledge required to monitor, deliver and  more...
ITIL CAPABILITY COURSE PLANNING PROTECTION AND OPTIMIZATION PPO Would you buy a product or service that did not include some type of warranty? Have you noticed that if the manufacturer/ reseller/ service provider doesna ™t explicitly set the expectations, then you will form them for yourself. It is the same with the customers of your IT services. Either IT clearly sets the expectations, or end-users will develop them on their own. During the  more...
ITIL CAPABILITY COURSE RELEASE CONTROL AND VALIDATION RCV In today's dynamic business climate, service outages cause real bottom line impact to the business. Mature ITIL RCV - Release, Control and Validation - processes are critical in enabling IT organizations to smoothly transition new and changed services into production, helping to ensure stability for IT and the Business. This RCV course provides the best practice knowledge required to build, test  more...
ITIL CAPABILITY COURSE SERVICE OFFERINGS AND AGREEMENTS SOA The primary goal of IT Service Management (ITSM) is to deliver quality IT services that enable desired business outcomes. To do this, service providers perform a precarious balancing act. They must build and maintain customer relationships, manage demand and patterns of business activities and align internal and external suppliers, all while maintaining fiscal responsibility and making sound IT  more...
ITIL@ LIFECYCLE COURSE CONTINUAL SERVICE IMPROVEMENT (CSI) The old adage "If you are not moving forward, you are moving backwards,a sums up the need for organizations to continually improve service quality, operational efficiency and business continuity. Based on the Continual Service Improvement (CSI) publication within the ITIL core library, this course focuses on the strategies, concepts and techniques for planning, implementing and optimizing a  more...
ITIL@ LIFECYCLE COURSE - SERVICE DESIGN Service Design brings the output of Service Strategy to life by designing new or changed services that satisfy business objectives and are secure, resilient and reliable. Based on the Service Design publication of the ITIL library, this course focuses on the planning, implementing and optimizing of Service Design processes, plans, policies and standards that ultimately will be used to transition  more...
ITIL@ MANAGING ACROSS THE LIFECYCLE (MALC) COURSE ...ers true value. Based on all five (5) publications of the ITIL V3 core library, Our MALC class focuses on the planning, implementation and optimization of a cohesive, well-managed and sustainable Service Management program. Topics include business, management and supervisory objectives, purpose, processes, functions and activities, and the interfaces and interactions between the processes  more...
ITIL@ LIFECYCLE COURSE - SERVICE TRANSITION The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL core library, this course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. Embedded into  more...
ITIL@ LIFECYCLE COURSE - SERVICE STRATEGY ...ervices. Based on the Service Strategy publication of the ITIL V3 core library, this course focuses on designing, developing, and implementing service management, not only as an organizational capability but also as a strategic asset. Course focusing on Strategy principles such as: Value Creation Service Assets Service Provider Types Service Structures Fundamentals Embedded into  more...
ITIL V3 Foundations This 3-day course covers the ITIL ® Version 3 best practices which are composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific  more...
Oracle Enterprise Manager 10g Grid Control This Oracle 10g courseware training guide book will teach how to deploy Oracle Enterprise Manager and effectively use the tool to administer and monitor the Oracle Database and Operating System. During this class participants learn the Oracle Enterprise Manager architecture, setup the console, use a variety of integrated applications, learn about reports, implement job- and event-based system  more...
IT Infrastructure Library (ITIL) Level 2 - Service Level Management(itil) This 2-day course will encourage all employees to participate in the success of their companies by aligning IT services with the current and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process  more...
IT Infrastructure Library (ITIL)Level 1 - Foundations(itil) By collecting the best practices from top companies, the CCTA established a best practice process framework called ITIL. All the companies who contributed their best practices then adopted this guide. The best practice framework for service management contains a description on how to organize service management within your organization. This course maps directly to the exam, so students will be  more...
ITIL Foundations Certification - IT Service Management Best Practice Framework(itil) Designed for all levels of IT Service and Support staff, this course provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and  more...
Help Desk Analyst(itil) This 4-day course will prepare students for the Help Desk Institutea ™s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk  more...
ITIL 30 Foundation Bridge for IT Service Management - New Features This course prepares students for the ITIL ® version 3 Foundation certificate. Since this course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions, it is only intended for existing holders of previous versions of ITIL Foundation certificates. The ITIL Foundation Bridge certificate in IT Service Management is not intended to enable the holders  more...
IT Infrastructure Library ITIL Level 2 - Service Level Management This 2-day course will encourage all employees to participate in the success of their companies by aligning IT services with the current and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process  more...
IT Infrastructure Library ITIL Level 1 - Foundations By collecting the best practices from top companies, the CCTA established a best practice process framework called ITIL. All the companies who contributed their best practices then adopted this guide. The best practice framework for service management contains a description on how to organize service management within your organization. This course maps directly to the exam, so students will be  more...
Help Desk Analyst This 4-day course will prepare students for the Help Desk Institutea ™s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk  more...
Help Desk Technology Designed for up to five days of Help Desk Technology classroom training, this course guarantees a successful training and learning experience. This open, modular instructor-led guide was developed for quick scanning in the classroom and is filled with interactive exercises. You can get a complete list of other ITIL classes at http://www.wintrac.com/courses/coursesITIL.asp  more...
ITIL Foundations Certification - IT Service Management Best Practice Framework Designed for all levels of IT Service and Support staff, this course (student guide) provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve  more...
ITIL V3.0 Foundation for IT Service Management ...ounding in the key concepts, terminology and processes of ITIL V3. At this level, the qualification remains very similar to the ITIL V2 Foundation qualification. Whether adopting ITIL ® or embarking on continuous service improvement, participants will gain a fundamental understanding of how IT Service Support and Delivery can be best organized to align IT with business needs, improve  more...
From Kennedy Ryder
Geneva - Lausanne Switzerland - PRINCE2 Foundation and Practitioner Course - Geneva Lausanne Switzerland instructor led trainingstudy at homegroup study and discussionbookworkshop / seminar The first step to gaining the internationally regognized title of "PRINCE2 ® Registered Practitioner" is to pass the PRINCE2 ® Foundation Examination at the end of this Kennedy Ryder PRINCE2 ® Foundation Course. Then successful delegates can attend the Kennedy Ryder PRINCE2 ® Practitioner course and sit the PRINCE2 ® Practitioner examination. The Kennedy Ryder PRINCE2 ®  more...
Bournemouth UK - PRINCE2 Foundation Practitioner Course - Bournemouth England instructor led trainingstudy at homegroup study and discussionbookworkshop / seminar http://www. kennedyryder. com/ prince2_foundation&practitioner. html  more...
Geneva Lausanne Switzerland - PRINCE2 Overview Course - Geneva Lausanne Switzerland http://www. kennedyryder. com/ prince2_overview. html  more...
Chester England - PRINCE2 Overview Course - Chester England instructor led traininggroup study and discussionworkshop / seminar http://www. kennedyryder. com/ prince2_overview. html  more...
Cambridge England - PRINCE2 Overview Course - Cambridge UK instructor led traininggroup study and discussionworkshop / seminar http://www. kennedyryder. com/ prince2_overview. html  more...
London England - PRINCE2 Overview Course - London UK instructor led traininggroup study and discussionworkshop / seminar http://www. kennedyryder. com/ prince2_overview. html  more...
Penang PRINCE2 Overview - Penang Malaysia instructor led traininggroup study and discussionworkshop / seminar http://www. kennedyryder. com/ prince2_overview. html  more...
Hong Kong China - PRINCE2 Overview Course - Hong Kong China instructor led traininggroup study and discussionworkshop / seminar http://www. kennedyryder. com/ prince2_overview. html  more...
London England - PRINCE2 Foundation Practitioner Course - London UK instructor led trainingstudy at homegroup study and discussionbookworkshop / seminar http://www. kennedyryder. com/ prince2_foundation&practitioner. html  more...
Cambridge England - PRINCE2 Foundation Practitioner Course - Cambridge UK instructor led trainingstudy at homegroup study and discussionbookworkshop / seminar http://www. kennedyryder. com/ prince2_foundation&practitioner. html  more...
Hong Kong China - PRINCE2 Foundation Practitioner Course - Hong Kong China instructor led trainingstudy at homegroup study and discussionbookworkshop / seminar Kennedy Ryder invites you to join our PRINCE2 ® Foundation and Practitioner course that delivers the new PRINCE2 ® 2009 method. This course prepares delegates for both the PRINCE2 ® Foundation and PRINCE2 ® Practitioner examinations. Success in these examinations leads to two internationally recognized certificates in PRINCE2 ® and the distinction of being a PRINCE2 ®  more...
Geneva Lausanne, Switzerland - PMI PMP or CAPM - Geneva Lausanne, Switzerland instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar PMI PMP or CAPM in Geneva Lausanne, Switzerland? PMI PMP and CAPM are recognised in Switzerland and globally. Kennedy Ryder's PMP and CAPM Examination course prepares candidates for success in the selected examination. Charles Ryder designed this course to be a condensed three days in the knowledge that most project managers who apply for the PMI PMP or CAPM examination have already sufficient  more...
Kuala Lumpur - Essential Project Management Skills instructor led traininggroup study and discussionworkshop / seminar This course draws from best practice of project management including PRINCE2, PMP, APM and delivers a very sound understanding of the essential knowledge and skills of a project manager in highly interactive form.  more...
Chester England - PRINCE2 Practitioner - Chester England instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminartrain the trainer PRINCE2 Practioner course in Chester, England, UK? PRINCE2 Practitioner follows PRINCE2 Foundation. This Kennedy Ryder course prepares attendees for the PRINCE2 Practitioner examination through a series of classroom lectures, discussions, exercises and mock examinations. The practical side of the course emphasises how the attendees can effectively use PRINCE2 on their return to their  more...
From silicon beach training
ITIL V3 Foundation Training instructor led traininggroup study and discussioncourseware This ITILFoundation course will provide delegates with a 'best practice' approach to all aspects of the service lifestyle for successful delivery and support of quality IT services. The ITIL training course is an intensive introduction to the ITIL service management framework which consists of short lectures, discussions, examination technique, mock examinations and an invigilated exam on the  more...
ITIL Intermediate Training - Managing Across the Lifecycle MALC instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar ...rse is the final a capstonea ™ qualification in the ITIL V3 Intermediate scheme. The Managing Across the Lifecycle course completes the Intermediate stream, concentrating on the ancillary knowledge needed to implement and manage the required skills associated with use of the Lifecycle practices. It is the final module you need to take if you wish to achieve the ITIL Expert  more...
ITIL Intermediate Training - Service Offerings Agreements instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar ...ITIL V3 Intermediate Service Offerings and Agreements training course is part of the ITIL Service Capability stream and is designed for delegates that wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact. The Service Offerings and Agreements exam is a 90 minute closed book exam consisting of eight multiple choice, scenario  more...
ITIL Intermediate Training - Release Control Validation instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The ITIL Intermediate Release, Control and Validation training course is part of the ITIL Service Capability stream, and will be beneficial to delegates who wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact. The Release, Control and Validation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario  more...
ITIL Intermediate Training - Planning Protection Optimisation instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The ITIL Intermediate Planning, Protection and Optimisation training course is part of the ITIL Service Capability stream, and is designed for delegates that wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact. The Planning, Protection and Optimisation exam is a 90 minute closed book exam consisting of eight multiple choice,  more...
ITIL Intermediate Training - Operational Support Analysis instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The ITIL Intermediate Operational Support and Analysis training course is part of the ITIL Service Capability stream and is designed for delegates who wish to attain a deep level of understanding of V3 processes and roles, how they are implemented and how they interact. The Operational Support and Analysis exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based  more...
ITIL Intermediate Training - Continual Service Improvement instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The Continual Service Improvement training course is part of the ITIL Service Lifecycle stream, and will be of useful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Continual Service Improvement exam is a 90 minute closed book exam consisting of eight multiple  more...
ITIL Intermediate Training - Service Operation instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The ITIL Service Operation training course is one of the ITIL Service Lifecycle modules, and will be useful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Service Operation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based  more...
ITIL Intermediate Training - Service Transition instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The ITIL Service Transition training course is one of the ITIL Service Lifecycle modules, and will be useful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Service Transition exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based  more...
ITIL Intermediate Training - Service Strategy instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The ITIL Intermediate Qualification: Service Strategy Certificate is a stand-alone qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert qualification. The purpose of this ITIL v3 Intermediate Service Strategy training course and the associated exam and certificate is, respectively, to impart, test, and validate the  more...
ITIL Intermediate Training - Service Design instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminar The ITIL Intermediate Service Design training course is part of the ITIL Service Lifecycle stream, and will useful to delegates that wish to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices. The Service Design exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based  more...
From Vyomlabs Pvt. Ltd.
Accredited IT Service Managers Training & Certification coursewareCase-study based approach, Interactive Sessions The Manager's Certificate in IT Service Management is aimed at * Managers and consultants in IT Service Management; * Managers and staff those who are involved in implementing ITIL or advising on ITIL. Our instructors draw upon ITIL's Service Delivery and Service Support publications. ITIL knowledge, experience and newly acquired insight are each applied and tested through  more...
ITIL V3 Foundation Training, Accredited coursewareInstructor Led Program. Classroom Training Training Highlights * Service Strategy (SS) (Business Perspective book of V2) * Service Design (SD) (Combination of Application Management and Service Delivery) * Service Transition (ST) (Handling the transition phase a Change and Release Management) * Service Operation (SO) (Mix of ICT Infrastructure Management, Application Management & Service Support as per ITIL V2) *  more...
Accredited ITIL V2 Foundations coursewareCase-study based approach, Interactive Sessions Foundation Certificate in IT Service Management (ITIL V2 Foundation) Information Technology is recognized as a critical enabler and key differentiators for business success today. CEOs, CIOs, CTOs and senior management are concerned about optimizing their IT investments and improving the effectiveness and efficiency of their IT resources to support business requirements. Training  more...
ITIL V2-V3 Foundations Bridging coursewareCase-study based approach, Interactive Sessions ...TIL V2 - V3 Foundation Bridge Prepare for and take the ITIL v3 Foundation Bridging Certification Exam Evaluate new content in ITIL v3 and identify the benefits of ITIL v3 implementation Identify the primary differences between ITIL v2 and ITIL v3 Explain the business objectives for each phase of the ITIL v3 Service Lifecycle Assess the main principles and models of ITIL v3 Service  more...
ISO 20000 SQM coursewareInstructor Led Program. Classroom Training Foundation Certificate in Service Quality Management : The Foundation Certificate in Service Quality Management will be supplementary to the ITIL Foundation Certificate in IT Service Management and both together are meant to become the required background for professionals working for an ISO/ IEC 20000 certified IT service provider. iso 20000, sqm, foundation certificate, iec 20000, itil,  more...
ITIL Intermediate Service Operation coursewareCase-study based approach, Interactive Sessions ...ITIL v3 Intermediate a Service Operation course immerses students in the overall concepts, processes, policies, and methods associated with the Service Operation phase of the Service Lifecycle. The main focus areas include Service Operation purpose, principles, processes, activities, functions, technology, and implementation considerations. This course is designed using an engaging case study  more...
ITIL Intermediate Service Transition coursewareCase-study based approach, Interactive Sessions ...ITIL V3 Intermediate Course Service Transition Lifecycle Module This 3-day ITIL v3 Intermediate a Service Transition course immerses students in the overall concepts, processes, policies, and methods associated with the Service Transition phase of the Service Lifecycle. The main focus areas include Service Transition purpose, principles, processes, activities, functions, technology, and  more...
Offsite Training ITIL Training India Offsite ITIL Trainings are customized as per client's requirements. Offsite trainings is the best tool for cost effective, excellent training solution. Contact Vyom Labs to know more. We conduct following trainings under Offsite offerings: 1. ITIL V3 Foundation's 2. ISO 20000 / SQM Foundation's 3. IT Service Manager's / IT Service Management 4. ITIL V3 Intermediate: Service Operation  more...
Off-site Training ITIL Training India Off-site ITIL Trainings are customized as per client's requirements. Offsite trainings is the best tool for cost effective, excellent training solution. Contact Vyom Labs to know more. We conduct following trainings under Off-site offerings: 1. ITIL V3 Foundation's 2. ISO 20000 / SQM Foundation's 3. IT Service Manager's / IT Service Management 4. ITIL V3 Intermediate: Service Operation  more...
From KnowledgeWoods Consulting Pvt. Ltd.
ITIL V3 Certification training program KnowledgeWoods is Providing very good ITIL v3 Foundation Training .Our faculty are well qualified and has lot of industry experience with them. We offer ITIL v3 Foundation training in very low cost. We provide quality education so that you can pass the examination. We also have a passing Assurance i. e if you have taken Training from KnowledgeWoods and failed in exam then We will pay your re-exam  more...
From Kepner-Tregoe Inc
Problem Solving and Decision Making instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar Kepner-Tregoe Problem Solving and Decision Making (PSDM) is a step-by-step process that helps people rapidly and accurately resolve a wide range of business issues. Used in organizations worldwide, PSDM helps people at all levels in an organization efficiently organize and analyze information and take appropriate action. PSDM helps people tap into the know-how of individuals, develop consensus,  more...
KT ITSM Problem and Incident Management Workshop group study and discussionworkshop / seminartrain the trainer The "nuts and bolts" of ITIL ® Problem and Incident Management in IT Operations Incident and Problem Management are at the heart of customer support and are essential to organizations transitioning to ITIL V3. Reduce Time-To-Close, increase First Time Fix rate, reduce No Fault Found, increase Customer Satisfaction and lower operating costs of your customer support center. Heralded as  more...
From WWP Training Ltd
ITIL v2-v3 Foundation Bridge Aims This one-day course is designed to help those delegates who currently hold an earlier version of the ITIL ® Foundation certificate to progress through the new ITIL ® Version 3 exam structure. This course is led by a qualified instructor, using lectures, discussions and mock examinations in preparation for the multiple-choice examination. Prerequisites Only existing holders of  more...
ITIL V3 Foundation Aims This course provides comprehensive first-level training for anyone involved in the provision, support, and delivery of IT Services. It is a 3 day training course leading to the V3 Foundation Certificate in IT Service Management. During the course, delegates will gain knowledge of best practice terminology, the structure and basic concepts of ITIL ® V3 Service Management. The course  more...
ITIL v2-v3 Managers Bridge Aims Individuals who require an understanding of the new ITIL ® framework and how it may be used to enhance the quality of IT Service Management within their organisation should attend this course, The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB Examination which is held at the end of the  more...
ITIL Operational Support and Analysis Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall  more...
ITIL Planning Protection and Optimisation Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management and Risk Management processes as an integral part of its overall business-focused Services Framework. Prerequisites The course is suitable for  more...
ITIL Service Capatibility Release Control and Validation Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services  more...
ITIL Service Offerings and Agreements Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of its overall business-focused Services Framework.  more...
ITIL Continual Service Improvement Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Continual Service Improvement (CSI) and the management and control of the activities and techniques within the CSI stage. The course also looks at the concept of CSI as a practice and at the interfaces between CSI and the other stages of the ITIL ® Service  more...
ITIL Service Design Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Design and the management and control of the activities and techniques within the Service Design stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks at  more...
ITIL Service Strategy Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Strategy and the management and control of the activities and techniques within the Service Strategy stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks  more...
ITIL Service Transition Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Transition and the management and control of the activities and techniques within the Service Transition stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also  more...
ITIL Service Operation Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Operation and the management and control of the activities and techniques within the Service Operation stage of the lifecycle; but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also  more...
ITIL Managing Across the Lifecycle ... achieved a minimum of 17 credits from any combination of ITIL v3 units OR a combination of v2 Practitioner and v3 units, including an ITIL ® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent. Professional Qualifications The course completes the of the ITIL ® Capability and Lifecycle qualification programmes, and leads to the ITIL ® Expert  more...
From Beyond 20, LLC
IT Governance Foundation Course and Exam based on COBIT 41 Course Description Control Objectives for Information and Related Technology (CobiT) is an IT Governance, control framework and maturity model. CobiTa ™s purpose is to align IT resources with an enterprisea ™s business objectives so services and information, when delivered, meet quality, fiduciary and security needs. CobiT helps meet the multiple needs of management by bridging the  more...
ISOIEC 20000 Foundations Training Course and Exam Course Description The ISO/ IEC 20000 standard for IT Service Management allows an organization to demonstrate achievement of excellence and compliance with global best practices for quality in IT Service Management (ITSM). What You Can Expect The ISO/ IEC20000 Foundation course is the entry level course for the ISO/ IEC20000 standard for IT Service Management. Participants will learn the  more...
ITIL v3 Intermediate - Release Control and Validation Capability Module Course Description: This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Release, Control, and Validation of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on  more...
ITIL v3 Foundations Training Course and Certification Exam instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...ITIL v3 Foundations Exam - Guaranteed! This 3-day course provides an introduction to the lifecycle of managing IT services to deliver to business expectations. With an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course positions the student to successfully complete the ITIL v3 Foundations certification exam. The exam will be delivered  more...
From Corporate Compliance Seminars
Best Practices Information Technology Controls instructor led training Learn the best practices for Information Technology governance, management, security, control and auditing. This one-day seminar is designed to provide an understanding of an effective program for the creation of a system of internal control within Information Technology (IT) and its assessment. Learn how your organization can develop and maintain an effective IT internal control framework to  more...
From Red Rock Research, Inc
Software Production Operations Support 6 PDUs instructor led traininggroup study and discussioncoursewareworkshop / seminar All professional software being developed is on its way somewhere--to production! Software Production Support, sometimes called Operations, requires a proactive mentality, process discipline, and continuous improvement. Register for our one day course and learn to maximize system uptime, minimize risks to your business, and manage your customers expectations. After all, is your production  more...
Software Infrastructure Process Quality Management 6 PDUs instructor led traininggroup study and discussioncoursewareworkshop / seminar Plagued with quality issues? Our one day seminar discusses upstream and downstream practices for improving software quality. From proper requirement specs, code reviews, test script generation and testing, youa ™ll learn skills, tips, and effective methods to dramatically improve your organizations software quality. If your organization is adversly effected by quality issues, register for  more...
From NobleProg - IT training courses
ITIL V3 Foundations Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar The ITIL training prepares participants for the Foundation certificate in Service Management. It enables participants to articulate the purpose and objectives of Service Management It introduces the concepts and processes of Service Management for the support and delivery of quality IT services.  more...
From Last Minute Training
Troubleshooting and Maintaining Cisco IP NetworksTSHOOT Students will plan and perform regular maintenance on complex enterprise routed and switched networks, as well as to use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.  more...
ISOA - ITIL Intermediate Service Offerings and Agreements The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate, a stand alone qualification, it is also part of the ITIL Intermediate Capability stream.  more...
ITIL Service Lifecycle Service Design In this course, you'll be immersed in the overall concepts, processes, policies & methods associated with the Service Design phase of the Service Lifecycle. You'll cover management & control of the activities & techniques within the Service Design stage..  more...
From Mountainview ITSM
ISO 20000 Accredited Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab The qualification and training program a ISO/ IEC 20000 Qualification Scheme for Personnela familiarizes candidates with the contents of the ISO/ IEC 20000 Edition 1 (2005) standard, its practice-oriented implementation in the form of a management system, including the relationship with other relevant standards, and the best practices, methods and frameworks associated therewith. The individual  more...
ITIL V3 Foundation Certification instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab World-wide Accredited ITIL Training =================================== APMG EI EXIN and CSME Accredited Click on the Contact Link below for pricing and details Delivery Options ================ * Self Study (starts at $49) * Trainer-led One-on-One Mentored eLearning (starts at $295) * Trainer-led World-wide Online Training (starts at $995) * World-wide On-site  more...
ITIL V3 Intermediate Lifecycle & Capability Streams - SS SD ST SO CSI PPO SOA RCV OSA MALC instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...======================= APMG EI EXIN and CSME Accredited ITIL V3 Intermediate Courses Click on the Contact Link below for pricing and details Delivery Options ================ * Self Study (starts at $49 for Foundation) * Trainer-led One-on-One Mentored eLearning (starts at $495 for Intermediate) * Trainer-led World-wide Online Training (starts at $1545 for Intermediate)  more...
From Last Minute Training
ITIL Intermediate Planning Protection and Optimization The purpose of this training module & the associated exam & certificate is, respectively, to impart, test, & validate the knowledge on industry practices in service management & design as documented in the ITIL ® Planning, Protection & Optimization...  more...
ITIL V3 Service Manager Bridge 5 Days The main focus of this 5-Day ITIL ® V3 Service Manager Bridge will be the NEW content of ITIL ® V3 and those things that have changed. The course will cover the components that are new to ITIL ® v3 which will form the main focus for the qualification.  more...
ITIL V3 Service Offerings and Agreements SOA Certification Program The ITIL ® Intermediate Qualification: Service Offerings & Agreements (SOA) Certificate, although a stand alone qualification, yet is also part of the ITIL ® Intermediate Capability stream & one of the modules that leads to the ITIL ® Expert in IT Service..  more...
ITSM Metrics (KPIs and TCO) Awareness Location: Ottawa Date: 2008-03-31 List Price: $499 Offered Price: $399.00 Seats Available: 2 The one-day Implementing IT Service Management Metrics Awareness workshop discusses and demonstrates practical examples of how to implement a performance improvement approach using a case study example for IT service management. Included in this certification program is: * Trainer with ITIL  more...
ITSM Metrics (KPIs and TCO) Expert - 5 Days Location: Ottawa Date: 2008-03-31 List Price: $4499 Offered Price: $3599.00 Seats Available: 2 This course focuses on implementing ITSM metrics to help manage and control the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency,  more...
ITIL Foundation Certification workshop / seminarcomputer lab Location: Toronto Date: 2007-07-04 List Price: $1350 Offered Price: $944.00 Seats Available: 1 Material Covered * Day one o ITSM overview o Background on ITIL o IT Service Management o Service Desk o Service support processes Incident management Problem management Release  more...
ITIL Practitioner Release and Control Certification - 5 Days Location: Ottawa Date: 2008-04-28 List Price: $3295 Offered Price: $2636.00 Seats Available: 2 This course focuses on implementing and managing the release and control activities, processes and functions that are required to stabilize an IT infrastructure through effective change, configuration and release management processes. This course is 5 days in length plus self-study and examination.  more...
ITIL V3 Foundation Certification 3 Days ...g in the delivery of IT services wishing to acquire their ITIL V3 Foundation certification should take this course. What's included * Accrediting agency approved program trainer with ITIL Service Manager certification and years of industry experience * Comprehensive course binder with slides * Exercises and case study * Practice Exam * ITIL V3 Foundations  more...
ITIL Service Manager Fast Track Certification (6 Days) Location: Ottawa Date: 2008-05-12 List Price: $9495 Offered Price: $7596.00 Seats Available: 2 This hands on, instructor led program is the highest level of professional IT Service Management certification available. The candidate who achieves this certification has demonstrated not only an in-depth knowledge of IT Service Management but also a practical application of that knowledge. The  more...
ITIL Foundation v.3 (3 days) This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.  more...
ITIL v1v2 Managers to ITIL v3 Diploma Bridging ...gera ™s Certificate in IT Service Management and the ITIL v3 Diploma in IT Service Management. 5th day is set aside for the exam. It is recommended that students who take this course should have the Excel 2003 intermediate prerequisite or have equivalent knowledge. The course is designed for individuals who already hold the Managera ™s Certificate in IT Service Management at  more...
ITIL Foundations 3 Days A detailed introduction to the concepts, terms, definitions, objectives, benefits and relationships within core IT service management processes and functions, according to the ITIL® best practice framework, V3.  more...
ITIL V3 Foundation Certification includes EXAM ...IL Version 3. The course was developed in line with the ITIL V3 Framework. Its purpose is to provide participants in the training program with the necessary information required to successfully achieve ITIL V3 Foundation certification. This course is comprised of 75% lecture covering ITIL common language, concept overview of the Service Lifecycle, and ITIL V3 models and process goals,  more...
ITIL04 - ITILV3 Bridge Course- CTE Solutions ...mproving quality and reducing cost of operation; ITSM and ITIL V3 now emphasizes the following areas: * Assist in transforming IT Service Management onto a strategic business asset * Assist in defining and managing the complete lifecycle of IT Service Management Process * Provide guidance on the development of Services Strategy, the development of  more...
ITIL01V3 - ITIL Foundation Certification Version 3 ...w ITIL Version 3The course was developed in line with the ITIL V3 Framework. Its purpose is to provide participants in the training program with the necessary information required to successfully achieve ITIL V3 Foundation certification. This course is comprised of 75% lecture covering ITIL common language, concept overview of the Service Lifecycle, and ITIL V3 models and process goals,  more...
ITIL Foundations with Quintegrator Location: St. John's Date: 2009-02-16 List Price: $1495 Offered Price: $1196. 00 Seats Available: 2 Learn How to: Understand how the various processes contribute to effective management of the IT organization Appreciate the need for IT control processes and be able to apply them in the work environment Identify the bottlenecks in IT processes and initiate improvement actions  more...
ITIL v3 foundation certifiant examen inclus 3 jours pour comprendre la totalit des processus ITIL de fa on approfondie dans une d marche de Service Management et obtenir la certification ITIL Foundation  more...
ITIL v3 Foundation with Wall Street Business Simulation This is the newest entry level Certification Course for IT Service Management Practice based on ITIL v3; using the context of the just released ITIL Service Management Practice core texts which look at ITIL from a Lifecycle perspective.  more...
ITIL v3 Foundation with Wall Street Business Simulation- Nexient This is the newest entry level Certification Course for IT Service Management Practice based on ITIL v3; using the context of the just released ITIL Service Management Practice core texts which look at ITIL from a Lifecycle perspective.  more...
ITIL Foundation Certification Version 3- CTE Solutions This exam-preparatory course provides comprehensive coverage of foundation concepts within the IT Infrastructure Library (ITIL) V3. Through lectures & practice exam questions participants explore the concepts of good practice in IT Service Management.  more...
ITIL Foundation Certification Version 3 includes exam This exam-preparatory course provides comprehensive coverage of foundation concepts within the IT Infrastructure Library (ITIL) V3. Through lectures & practice exam questions participants explore the concepts of good practice in IT Service Management.  more...
IPSR - ITIL Practitioner Support and Restore This new program replaces the individual Service Desk / Incident management & Problem Management Practitioner courses. It focuses on the implementation, management, & optimization of integrated processes required for achieving Service & Support.  more...
ITILV3 Bridge Course NEW - 2 day course - cte This exam preparatory course introduces ITIL V3 concepts & explains the major differences with ITIL V2. The ITIL Foundation V3 Bridge exam will be scheduled at 10: 00am the day after the course; 30 minute examination of 20 multiple choice questions.  more...
ITIL Service Management Foundation v3 -procept During the 3-day course you'll learn ITIL terminology, the structure, basic concepts & core principles of ITIL practices for Service Management.  more...
ITIL V3 Foundation Program Certification Program acend ITIL is a set of best practices guidance that has become a worldwide-adopted framework for Information Technology Services Management (ITSM) by many Public & Private Organizations.  more...
IISS - ITIL Intermediate Service Strategy - CTE The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management and strategy as documented in the ITIL ® Service Strategy publication.  more...
ICSI - ITIL Intermediate Continual Service Improvement The purpose of this training module & the associated exam & certificate is, respectively, to impart, test, & validate the knowledge on industry practices in service management & design as documented in the ITIL ® Continual Service Improvement publication.  more...
ITIL v3 Foundations Course- Evenings This online-instructor led course introduces the lifecycle of managing IT services to deliver to business expectations. Course positions students to successfully complete the exam needed for entry into the future ITIL v3 intermediate level courses.  more...
ITIL v3 Foundations - Nexient Designed for anyone seeking ITIL Foundation certification & everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, & balancing IT resources in the most effective manner.  more...
ITIL V3 Foundation Challenge Course - ctc This challenge course is based on the version 3 release of the IT Infrastructure Library ITIL this therefore provides the common sense as well as practical advice required to help new and experienced IT Service Management Staff to do their job better.  more...
ITILSMB - ITIL Service Manager Bridge Course This qualification program will bridge the subject matter content gap between the ITIL Service Manager s Certificate version 2 and the ITIL Expert Certification of IT Service Management version 3.  more...
ITIL V3 Foundation Bridge Program Certification Program This course focuses on the new ITIL ® V3 concepts and contents and the main differences between ITIL ® V2 and V3. Included in this course is the ITIL V3 Foundation Bridge formal certification exam.  more...
ITIL v3 Service Capability Release Control and Validation This course uses an engaging case study-based approach, allowing you to learn the core disciplines of ITIL best practices & to be positioned to successfully complete the associated exam. The exam will be offered on the last day of the course at 3: 30 pm.  more...
ITIL v3 Foundation Course 3 days The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure & basic concepts & has comprehended the core principles of ITIL ® practices for Service M..  more...
ITIL Foundation Version 3 Certification Program Exam Included Certification This exam-preparatory instructor led classroom base course provides comprehensive coverage of foundation concepts within the IT Infrastructure Library (ITIL) V3.  more...
ITIL v3 Foundations - compuease In this comprehensive EXIN-accredited course, you will prepare for the ITIL v3 Foundation Certificate in IT Service Management. This course includes handouts & references useful after the class, as well as practices sessions, quizzes, exam strategies...  more...
ITIL v2-to-v3 Foundation Bridge Discover & examine the key differences & benefits of the changes in ITIL v3 in this 3-day course. Focusing on the new service lifecycle approach to implementing new & changed services, you'll address key new concepts, functions, processes & changes...  more...
ITILSM - Managers Certificate in IT Service Management This 2. 5 week program was developed in line with the ITIL Framework, and also in considerations with the British Standard BS15000 and ISO/ IEC 20000. Its content and value exceeds the level of Service Manager Certification.  more...
ITIL v3 Service Lifecycle-Service Transition In this course, you'll be immersed in the overall concepts, processes, policies & methods associated with the Service Transition phase of the Service Lifecycle. You ll focus on Service Transition purpose, principles, processes, activities, functions....  more...
ITIL Foundation Bridge V2-to V3 Program Certification Exam Included This two-day course is only intended for existing holders of the ITIL V2 Foundation Certificate in Service Management who wish to get an equivalent of their ITIL V2 Foundation certificate to V3 Foundation  more...
IT Service Management ITIL V3 Foundation During the 3-day course you'll learn ITIL ® terminology, the structure, basic concepts & core principles of ITIL ® practices for Service Management.  more...
ITIL v3 Service Lifecycle Service Strategy In this course, you'll be immersed in the overall concepts, processes, policies & methods associated with the Service Strategy phase of the Service Lifecycle. You'll focus on managing & controlling the activities & techniques within the Service Strategy  more...
ITIL V3 Operational Support and Analysis OSA Certification Program The ITIL ® Intermediate Qualification: Operational Support & Analysis (OSA) Certificate, although a stand alone qualification, yet is also part of the ITIL ® Intermediate Capability stream & one of the modules that leads to the ITIL ® Expert in IT Service..  more...
IOSA - ITIL Intermediate Operational Support and Analysis The ITIL Intermediate Qualification: Operational Support & Analysis (OSA) Cert., although a stand alone qualification, yet is also part of the ITIL Intermediate Capability stream & one of the modules that leads to the ITIL Expert in IT Service Management  more...
From ITSM Academy
ITIL V3 Lifecycle Course Service Strategy Service Strategy is the axis upon which the other stages of the IT lifecycle are based. It is in this stage that the high level strategic, investment and business value(s) of each service is considered and weighed against other existing and proposed services. Based on the Service Strategy publication of the ITIL ® V3 library, ITSM Academya ™s course focuses on the planning, implementing  more...
ITIL V3 Lifecycle Course Service Design Service Design brings the output of Service Strategy to life by designing new or changed services that satisfy business objectives and are secure, resilient and reliable. Based on the Service Design publication of the ITIL V3 ® library, ITSM Academya ™s course focuses on the planning, implementing and optimizing of Service Design processes, plans, policies and standards that will be  more...
ITIL V3 Managing Across the Lifecycle Embedded into the five (5) day Managing Across the Lifecycle (MALC) course is our unique virtualization, Living the Lifecycle ®. Woven through all of ITSM Academy's ITIL ® V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through  more...
ITIL V3 Lifecycle Course - Service Transition ST The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL V3 library, ITSM Academya s course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. The  more...
ITIL Foundation ITSM Academy's Accredited ITIL Foundation classes are delivered over three (3) days. They are filled with sample documents, hand-on exercises, case studies and lively discussions. Foundation exam included on last day of class. Woven through all of our V3 Certification classes is our unique virtualization Living the Lifecyclea , which brings processes and concepts to life. The certification  more...
ITIL Service Manager Course Objectives: The ITIL Service Manager is the highest achievement in ITIL training and certification. The path to earning an ITIL Service Manager certification is an intense 10 day in-course learning experience with expected interim self study. The class covers 40% theory, maintaining 60% of the curriculum for practical application through case studies. Candidates are also evaluated  more...
ITIL V3 Capability Course PPO - Planning Protection and Optimization - Accredited Would you buy a product or service that did not include some type of warranty? Shouldna t your customers be guaranteed that IT services will perform as promised? During the negotiation and acceptance of Service Level Agreements, IT commits that services will meet customer requirements for availability, capacity, continuity and security. The ITIL V3 Capability Course - Planning, Protection and  more...
ITIL V3 Lifecycle Course Service Operation - Accredited This course is intended for those involved in or requiring a deep understanding of Event Management and monitoring, Incident Management and service restoration, Request Fulfillment, Problem Management and root cause analysis, Access Management. We also cover the fundamental aspects of communication and stakeholder management, organization of Service Desk, Technical Management, and Application  more...
ITIL V3 Lifecycle Course - Continual Service Improvement CSI Both ITIL and ISO/ IEC 20000 emphasize the need to build measurable continual improvement into every stage of the IT Service Lifecycle to ensure continued business alignment and service value. Based on the Continual Service Improvement (CSI) publication within the ITIL V3 library, this three (3) day course focuses on the strategies, concepts and techniques for planning, implementing and  more...
ITIL V3 Managers Bridge Course - Accredited With ITIL V3, a new Training Scheme and Point System have been introduced. The ITIL Expert, similar to the V2 Manager's Certificate in Service Management, is now the highest scholastic achievement inside of IT Service Management and is awarded upon reaching 22 credits. For ITIL Service Manager professionals, the ITIL V3 Managers Bridge Course is the quickest and most cost effective  more...
ITIL V3 Capability Course SOA - Service Offerings and Agreements The primary goal of IT Service Management is to deliver quality IT services that enable desired business outcomes. To do this, service providers often face a precarious balancing act of managing customer relationships and requirements, understanding and managing demand and patterns of business activities, aligning internal and external suppliers and maintaining fiscal responsibility and sound IT  more...
Certified Process Design Engineer CPDE This five (5) day certification course converts the theory of Process Design into practical application, by coupling prescriptive advice with hands-on opportunities to analyze, design, measure and integrate processes. The knowledge obtained in this course applies to every Service Management framework, standard and maturity model. The Loyalist Certification Services (LCS) exam is administered on  more...
ITIL V3 Capability Course RCV - Release Control and Validation To implement new services in a controlled and cost-effective manner, IT departments must successfully implement ITIL Release, Control and Validation best practices. In this course, you learn how to plan, implement and optimize the Release, Control and Validation (RCV) processes and gain the skills required to take the ITIL Intermediate Certificate in Release, Control and Validation Embedded  more...
ITIL V3 Capability Course OSA - Operational Support and Analysis To implement new services in a controlled and cost-effective manner, IT departments must successfully optimize their Operational Support and Analysis (OSA) best practices. This five (5) day course provides in-depth knowledge of the ITIL Operational Support and Analysis (OSA) areas: - Event Management - Incident Management - Request Fulfillment - Access Management - Problem Management -  more...
From International Management Forum (IMF)
SABSA Advanced instructor led traininggroup study and discussion What is SABSA ®? SABSA logo SABSA stands for Sherwood Applied Business Security Architecture and is a new a best practicea ™ method for obtaining information security solutions within an organization. It is being used by organizations and governments worldwide. The SABSA model follows closely the work done by John A. Zachman in developing a model for Enterprise Architecture. SABSA is  more...
SABSA Foundation instructor led traininggroup study and discussionworkshop / seminar What is SABSA ®? SABSA logoSABSA stands for Sherwood Applied Business Security Architecture and is a framework and methodology for Enterprise Security Architecture and Service Management. SABSA ensures that the security needs of the enterprise are met completely and that security services are designed, delivered, and supported as an integral part of the IT Management infrastructure. The  more...
From African eDevelopment Resource Centre
PRINCE2 Foundation Practitioner Course 31 Oct- 4th Nov 2011 Nairobi- Kenya instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussion African eDevelopment Resource Centre in partnership with ITPrenuers is hosting a combined 5 day PRINCE2 Foundation and Practitioners Course in Nairobi, Kenya, to bring IT Professionals up to speed with this very powerful program. The combination of Foundation and Practitioner courses which the most favored approach participants will enjoy learning about the PRINCE2 methodology and will  more...
IT Project Management 13-15th September 2011 Course Objective To equip participants with a basic theoretical knowledge of project management as a discipline, illustrate the practical application of this knowledge. Participants will become familiar with tools to assist in establishing, re-sourcing, controlling and monitoring projects, and will develop an appreciation for the interrelationships between efficient and effective project  more...
ITIL v3 Foundation Training 5-7th October 2011 Dar es Salaam- Tanzania The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is  more...
ITIL v3 Foundation 13-15th July 2011 Nairobi- Kenya instructor led traininggroup study and discussioncomputer lab The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is  more...
ITIL v3 Foundation Course 1-3 December 2010 Nairobi Kenya ITIL the short-form of Information Technology Infrastructure Library is meant to define the organizational structure and skill requirements of an Information Technology Business. It also defines a set of customary operation management measures and practices that enable the business to handle an IT operation and associated infrastructure. ITIL is the most recognized and well-known set of best  more...
From International Management Forum (IMF)
ITIL v3 Simulation instructor led traininggroup study and discussionSimulation G2G3 offers the worlda ™s first ITIL ® v3 simulation, which brings to life the application of IT Service Management (ITSM) best practice through ITIL ® v3 in the context of a realistic ITIL ® v3 simulation scenario. The IT Infrastructure Library (ITIL) is the most widely-accepted global framework for achieving best practice Service Management. The third version of the  more...
From Accord info Matrix Pvt. Ltd
RIA - Web 20 Accord Info Matrix Offers Practical Training in advance technologies. Data Warehousing & Business Intelligence Informatica, Erwin and Cognos CompTia Certification Hardware (A+) & Networking (N+) - Self Confidence Courses Cisco Certification CCNA (Cisco Certified Network associate ) Microsoft Certification MCSE (Microsoft Certified System Engineer) MCSA (Microsoft Certified  more...
Silver Light Accord Info Matrix Offers Practical Training in advance technologies. CompTia Certification Hardware (A+) & Networking (N+), Security (S+) Cisco Certification CCNA (Cisco Certified Network associate ) Microsoft Certification MCSE (Microsoft Certified System Engineer) MCSA (Microsoft Certified System Administrator ) MCTS (Microsoft Certified Technology Specialist ) MCITP  more...
IT Infrastructure Library ITIL V3 - Foundation Accord Info Matrix offers Corporate Training in IT Infrastructure Library (ITIL V3 Foundation) training for Software Professionals. With IT majors investing substantially for Infrastructure Optimization, the demand for ITIL professionals is forecasted to show a consistent growth. Keeping this in mind, We offer Corporate Training for all the Experienced and Fresh IT professionals in ITIL to  more...
From ITpreneurs
ITIL v3 Expert Capability Course Virtual Classroom The ITIL Expert Capability course will take place next August and will be repeated in October. Places are limited for the course, so enroll quickly to ensure your place.  more...
TIPA Assessor for ITIL Virtual Course This 3-day virtual course equips the participant with the ability to perform a process-assessment based on the TIPA methodology for ITIL ®, under the leadership of a TIPA Lead Assessor. The course enables participants to make use of the tools provided in the TIPA toolbox, prepares participants for conducting interviews, assess and rate process or processes, and determine the current ITSM  more...
ITIL v3 Expert Lifecycle Course Virtual Classroom The ITIL Expert Course is a intensive classroom course that will fast track your ITIL Expert Certification with a 10a day virtual classroom course (4 days + 4 days + 2 days) plus 50 hours of selfa paced ea learning, instead of the normal 20 days away from the office. Through a mix of selfa paced study and instructora led interactive teaching, you can leverage time to your advantage while  more...
ITIL Foundation Virtual Classroom ...e the associated exam, required for entry into the future ITIL v3 intermediate level training courses. The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while  more...
ITIL v3 Service Strategy Lifecycle Virtual Classroom The ITIL v3 Service Strategy Course lasts 1. 5 days and takes place in a virtual classroom plus, 8 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in July, September and the last in November.  more...
ITIL v3 Service Design Lifecycle Virtual Classroom Blended The ITIL v3 Service Design Course lasts 1. 5 days and takes place in a virtual classroom plus, 8 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in July, September and the last in November.  more...
ITIL v3 Service Offerings and Agreements Capability Virtual Classroom The ITIL Service Offerings and Agreements course lasts 2. 5 days and takes place in a virtual classroom plus, 10 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in August and the last in October.  more...
ITIL v3 Operational Support and Analysis Capability Virtual Classroom The ITIL Operational Support and Analysis course lasts 2. 5 days and takes place in a virtual classroom plus, 10 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in September and the last in November.  more...
ITIL v3 Release Control and Validation Capability Virtual Classroom The ITIL Release Control and Validation Course lasts 2. 5 days and takes place in a virtual classroom plus, 10 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in September and the final in November.  more...
ITIL v3 Continual Service Improvement Lifecycle Virtual Classroom Blended The ITIL Continual Service Improvement Course lasts 1. 5 days and takes place in a virtual classroom plus, 8 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in July, September and the last in December.  more...
ITIL v3 Planning Protection and Optimization Capability Virtual Classroom Blended The ITIL Planning, Protection and Optimization Course lasts 2. 5 days and takes place in a virtual classroom plus, 10 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in August and the last in October.  more...
ITIL v3 Managing Across the Lifecycle Virtual Classroom Blended The ITIL Managing Across the Lifecycle course lasts 2 days and takes place in a virtual classroom plus, 8 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in July, September and the last in November.  more...
ITIL v3 Service Transition Lifecycle Virtual Classroom Blended The ITIL Service Transition Course lasts 1. 5 days and takes place in a virtual classroom plus, 8 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in August, October and the last in December.  more...
ITIL v3 Service Operation Lifecycle Virtual Classroom Blended The ITIL Service Operation Course takes 1. 5 days and takes place in a virtual classroom plus, 8 hours of self-paced e-Learning. There are different dates for the beginning of this course, the first is in August, October and the last in December.  more...
From Modulus
ITIL v3 Foundation Bridge for IT Training instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab This ITIL courseware training guide book will prepare students for the ITIL ® version 3 Foundation certificate. Since this course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions, it is only intended for existing holders of previous versions of ITIL Foundation certificates. The ITIL Foundation Bridge certificate in IT Service Management is not  more...
ITIL v3 Foundation for IT Service Management Training instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...ounding in the key concepts, terminology and processes of ITIL v3. This courseware is designed for all levels of IT Service and Support staff. The 3-days of instructional training materials provides IT professionals with the knowledge to write the accredited industry certification exam for the ITIL ® Foundations certificate in IT Service Management. At this level, the qualification remains  more...
From Simplilearn
ITIL Training Bangalore instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainer ...Simplilearn, pioneers of the Blended model of approach to ITIL V3 Foundation Training, provides a balanced mix of classroom based training and online learning for Information Technology. We are an approved training provider of APMG a International. Apart from our 24*7 access online courses. We have an upcoming ITIL V3 Foundation Training in Bangalore. This gives 2 credit points for further  more...
ITIL Certification in Kolkata instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainer We are Accredited by APMG as an ITIL ® V3 Foundation Training provider with Proven study methodology Aspirants from across 108 countries have undergone our training. We are the Pioneers of the Blended model [classroom + online learning] for ITIL ® Exam Preparation. Our Training programs suits individuals unique learning needs. 100% online learning courses. We provide:  more...
ITIL Certification Exam Center instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainer We are an Authorized examination center with APMG and TUV for ITIL V3 Foundation Examination in all major cities in India. Also avail spot certificate on clearing the examination. So Book your seat for Examination with Simplilearn and become ITIL certified. For booking your seat call- 9916044014 or write- manoj@simplilearn. com  more...
ITIL V3 Foundation training and certification Mumbai instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbooktrain the trainer ...Simplilearn, pioneers of the Blended model of approach to ITIL V3 Foundation Training, provides a balanced mix of classroom based training and online learning for Information Technology. We are an approved training provider of APMG International. Apart from our 24*7 access online courses. We have an upcoming ITIL V3 Foundation Training in Bangalore. This gives 2 credit points for further  more...
ITIL V3 Foundation Training and Examination DELHI instructor led trainingstudy at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainer ...Simplilearn, pioneers of the Blended model of approach to ITIL V3 Foundation Training, provides a balanced mix of classroom based training and online learning for Information Technology. Apart from our 24*7 access online courses; we do classroom based training in Delhi. We have an upcoming ITIL V3 Foundation Training in Delhi. This gives 2 credit points for further ITIL courses and the  more...
From ExcelSol - Business Excellence Solutions
ITIL V3 Foundation Exam Training instructor led traininggroup study and discussioncoursewareworkshop / seminarOnline exam Objective: To train the participants on the principles of ITIL ® version 3 and prepare the participants for the foundation exam conducted by EXIN. Target audience: o Support IT team members o IT managers who manage outsourced IT activities o Quality professionals into monitoring processes and performance o Service Support team members o IT managers o CIOs / CTOs o  more...
From Jodo Institute
IT Infrastructure Library v3 FoundationITIL V3 instructor led trainingcoursewarebookworkshop / seminarcomputer lab We are living in the world of Information Technology where almost every company using IT infrastructure and services. IT is facilitating tool that improves efficiency of organization. So there is always need for companies, to use and maintain robust IT environment. This course specifically focused on fundamental of Information infrastructure processes and its functions. The need for a strong IT  more...
From Helix Service Management Services Ltd.
ITIL Intermediate Operational Support and Analysis instructor led trainingcourseware Primarily covering Service Operation and Continual Service Improvement processes, including; Event, Incident, Request, Problem, Access, Service Desk, Technical, IT Operations and Application Management Pre-requisite Entry Criteria The following entry criteria must be met by candidates who intend to take any Intermediate certifications, including any of the Capability modules: 1.  more...
ISOIEC 20000 Consultancy ISO/ IEC 20000 is the first world wide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers. ISO/ IEC 20000 is aligned with and complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC). Objectives * To provide an  more...
ITILV3 Foundation instructor led traininggroup study and discussion Objectives of the Course To gain an appreciation of the importance of Service Management to IT and the Business To understand how ITIL can be used to enhance the quality of IT service management within an organisation To enable comprehension and / or awareness of key areas of the 5 ITIL core books: - Service Strategy, Service Design, Service Transition, Service Operation and Continual  more...
From Satyam Sri Services
ITIL V3 Foundation instructor led traininggroup study and discussioncoursewaree-book ...se fully prepares every participant for APMG/ EXINa s a ITIL v3 Foundationa certification examination. This certification is a prerequisite for the Intermediate and Advanced levels of ITIL certification. InterProm USAa s 3-day ITIL v3 Foundation course provides you with a general overview of the IT Service Management lifecycle and its supporting processes, functions, roles and  more...
From OneSource Professional Training Solutions, Inc
ITIL v3 Release Control Validation RCV ...and focused exploration of the new and modified topics in ITIL v3. The course is intended for those who work within a service-oriented environment and require a deeper understanding of the concepts, processes and activities involved in transitioning services and how they may be used to enhance overall service quality and service provision as well as contribute to the organizationa ™s  more...
ITIL v3 Operational Support Analysis OSA ...and focused exploration of the new and modified topics in ITIL v3 from the point of view of the manager of a process or set of activities. The course is intended for those who work within a Service Operation environment and require a deeper understanding of the concepts, processes/ functions and activities involved. These concepts show how to enhance overall service quality, service provision  more...
ITIL v3 Managing Across the Lifecycle MALC Virtual Instructor Led Course Overview This six-day Live Instructor Led Online course completes the ITIL ® Capability and Lifecycle qualification programs, and leads to the ITIL ® Expert qualification. This course brings together the full meaning of a Lifecycle approach to Service Management. The focus of this course is the on the business, management, and supervisory objectives, purposes, processes,  more...
ITIL v3 Service Design Virtual Instructor Led Course Overview This five-day Live Instructor-Led online course provides you with an intense and focused exploration of the new and updated topics in ITIL ® v3 from the point of view of the owner of a process or set of activities. The course is intended for those who work within a Service Design (SD) environment and require a deeper understanding of the underlying concepts, processes and  more...
ITIL v3 Service Transition Course Overview This five-day Live Instructor Led Online course provides you with an intense and focused exploration of the new and updated topics in ITIL ® v3 from the point of view of the owner of a process or set of activities. The course is intended for those who work within a Service Transition (ST) environment and require a deeper understanding of the underlying concepts, processes  more...
ITIL FastTrack to Expert Program instructor led trainingon-line e-learning cbt (computer based)courseware LIVE INSTRUCTOR LED ONLINE CLASSROOM This course is delivered to your desktop allowing you to schedule attendance for optimum success. No need to worry about cancellations, this course is guaranteed to run. Course Overview Once you have completed the ITIL Foundation Exam you may have wondered, What is next? ITIL Expert is one of the most coveted of certifications today. This Live  more...
From Tecnoshift - Saudi Arabia
ITIL Foundation V3 Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookworkshop / seminar see our website for current dates of our programs. ITIL Foundation is the certification from UK for IT professionals of all levels. Whoever is working or intend to work as Manager, this Version 3 training and certification is very helpful tool to grow. ITIL is the methodology and concept to manage your IT department in a better way. With the help of pre-defined procedures and processes.  more...
From XA Systems
ITIL Foundation Bridge Classroom ...nd their staff who need a brief overview and awareness of ITIL v3 concepts. This self-paced e-learning course structure is ideal for those who require a basic understanding of the ITIL best practice in a time-efficient manner. It has been designed for learners who need a basic awareness of ITIL v3 as a general interest, as part of a larger program initiative as opposed to the full certification  more...
ITIL v3 Foundation Classroom Take the ITIL ® v3 Awareness course in a physical Classroom. Classroom delivery is ideal for a group that is located in the same office. Through a network of over 200 instructors throughout the world, XA Systems is able to provide local language instructors regionally who possess the highest industry knowledge in the domain. This exciting and dynamic 3-day course introduces learners to the  more...
From Harbinger Consulting Solutions
ITIL V3 Foundation Extensive 2 days fast track course with practical application along with exam preparation to complete the ITIL foundation V3 certificate This course provides fundamentals about ITIL for service management a Service Strategy (SS) a Service Design (SD) a Service Transition (ST) a Service Operation (SO) a Continual Service Improvement Practical Mock Exams Preparation and  more...
From Mountainview
ITILV3F Foundation CBT On-site or Distance Learning instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation certificate in IT Service Management is not intended to enable the holders of the  more...
ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC on-line e-learning cbt (computer based)study at homecoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...3 venue: 1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer 2. On-site classroom 3. Distance Learning via the Internet All ITIL V3 Intermediate courses are available ITILV3SS: Service Strategy ITILV3SD: Service Design ITILV3ST: Service Transition ITILV3SO: Service Operation ITILV3CSI: Continual Service Improvement ITILV3MALC: Managing Across the Lifecycle  more...
From Focus on Training
ITIL Foundation - Service Mgt v3 instructor led training ...elease Management, Incident and Problem Management. The ITIL v3 Foundation Certificate exam is taken on the final day of the course. The course will enable delegates to: - Explain the concept of Service Management - Explain the objectives and business value for each phase of the Service Lifecycle - Define key ITIL terminology - Understand how key ITIL processes contribute to the Service  more...
From Apollo Consulting Group Limited
ITIL v3 training certification instructor led trainingstudy at homegroup study and discussione-bookbookworkshop / seminar ITIL is the most widely accepted approach to IT service management in the world. Providing a cohesive set of best practice guidance drawn from the public and private sectors across the world, it has recently undergone a major and important refresh project. ITIL ® Foundation covers ITIL basics and terminology and is a pre-requisite to all other ITIL V3 qualifications. This 3-day ITIL ®  more...
PRINCE2 Project Management Training and Certification instructor led trainingstudy at homegroup study and discussionbookworkshop / seminartrain the trainer PRINCE2 ® stands for PRoject IN Controlled Environment, it is a process-based approach for project management providing an easily tailored and scalable method for the management of all types of projects. The method is the de-facto standard for project management in the UK and is practiced worldwide. Certificate holders have exceeded 500, 000 as of Nov 2009. PRINCE2 ® is one of the most  more...
High Performance Service Management study at homegroup study and discussionworkshop / seminar Service Management is integrated into Supply Chain Management as the joint between the actual sales and the customer. The aim of high performance Service Management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain. A well run customer service organization will not only save cost, but being able to retain customers and  more...
From Futurepoint Technologies
Internet Marketing Training Program SEO PPC Web Analytics Internet Marketing Training Program (SEO, PPC, Web Analytics) Day 1 Introduction - How Search Engines Work, PPC and Organic Results etc Day 2 About SEO, Directories and Search Engines Day 3 Site Analysis, Site Analysis Tools, Competitor Analysis Day 4 Keyword Research, Keyword Research Tools Day 5 Google Technology, Terms, Updates etc. Day 6 Website Optimization Plan, On-Page Optimization  more...
From Knowledge Center Inc
ITIL v3 Foundation Training coursewarebook Knowledge Center Inc, Accredited ITIL Foundation classes are delivered over three (3) days. Objectives: The course enables delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations. To provide proven practical guidance on how to successfully introduce an integrated IT Service  more...
ITIL v3 Lifecycle - Service Strategy and Service Design in 5 days coursewarebookworkshop / seminar The course builds on the general principles covered as part of the ITIL ® Foundation course. It covers the lifecycle aspects of Service Strategy and Service Design and covers the management and control of the activities and techniques within the Service Strategy and Service Designstage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the  more...
From Futurepoint Technologies
IBM WEBSPHERE Training Futurepoint technologies Hyd IBM-WebSphere a Training The training is designed to complete within 35 hours. The hourly and daily breakup will be given based on the schedule. Training includes both theoretical and practical, with hands on experience to the participants along with a case study. Participants can go for certification after training. It will be according to corporate standards, with corporate style and  more...
ITIL Foundation v2v3 Trainings FUTUREPOINT Hyd ITIL Foundation Certification Course Become An ITIL Professional(V2, V3) What Will This Course Give Me? a Familiarity with the key processes and organizational issues relating to IT Service Management a A standardized vocabulary to describe Service Management processes a An understanding of the relevance of Service Management to your organization a Preparation for the  more...
MQ Series Training Futurepoint Hyderabad WebSphere MQ (FORMERLY MQ SERRIES) WebSphere Message Broker (WBIMB) Introduction to EAI * Logical Message Model Introduction to WebSphere MQ * Message Parsing Key features of WebSphere MQ * Tools introduction a Communication Styles a Message Queue Interface (MQI) Message Broker Architecture a Networking Implementations * Version 5 Brokera ™s Role in business  more...
ETHICAL Hacking Training FUTUREPOINT Hyd ETHICAL HACKING COURSE SYLLABUS 1. INTRODUCTION TO COMPUTERS. ( Big Story Small Discussion) 2. Networking Concepts. 3. Encounter with Network Devices. 4. Protocols 5. Introduction to UNIX/ Linux Environment. 6. Cyber Laws ( INDIA) 7. Introduction to Hacking 8. Google Hacking. 9. Footprinting. 10. Scanning. 11. Enumeration. 12. Email Analysis and Spam Mails. 13. Proxy  more...
From Consulting Concepts, LLC
ITIL v3 Certification This is a full day three-day certification training class that will lead to the candidate taking a 60 minute 40 question exam.  more...
From Techxact Middle East
International Data Center Authority IDCA Training Certification Burj Al Arab, Dubai on April 15th-19th, 2012 - DCIE (Expert Track) Please note you can make bookings by notifying us about your requested number of seats for yourself, clients, affiliates and respective staff at the earliest. For your reference and use we have provided more elaborated information on the offering courses as follows: DCIS (Data Center Infrastructure Specialist) 15th &  more...
From AB Consulting CI
COBIT V41 Foundation Introduction La gouvernance des syst mes da ™information Grands principes de la gouvernance IT Gouvernance IT et Gouvernance Corporate Gouvernance IT et normalisation Processus de fourniture des services CobiT ® comme cadre de r f rence pour les activit s IT de la ™entreprise Comment CobiT ® contribue la ™organisation da ™un cadre de r f  more...
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