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Itil V3 Training Seminars and Classes
From Focus on Training
ITIL Foundation - Service Mgt v3
 ...elease Management, Incident and Problem Management.
The ITIL v3 Foundation Certificate exam is taken on the final day of the course.
The course will enable delegates to:
- Explain the concept of Service Management
- Explain the objectives and business value for each phase of the Service Lifecycle
- Define key ITIL terminology
- Understand how key ITIL processes contribute to the Service more...
From The Grey Matters
ITIL V3 Overview
    This one day course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT services.
The aim of the course will be to give you an overview of the new topics in ITIL Version 3 as follows:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
It will also help you to understand the main more...
From FGI Ltd
ITIL v3 Foundation Bridging Course
This course is an bridging course from ITIL version 2 to version 3. There is an optional Version 3 Examination at the end of the course for delegates who posses a version 2 Foundation course certificate. This course is developed by experts working closely within the ITIL framework. Limited places available. more...
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