Instructor Led Itil V3 Training Classes in Buckinghamshire, uk
From The Grey Matters
ITIL V3 Overview



This one day course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT services.
The aim of the course will be to give you an overview of the new topics in ITIL Version 3 as follows:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
It will also help you to understand the main
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