Instructor Led Itilsmcsd Training Classes
From Chameleon - Global ITIL Experts
ITIL Service Manager's Certificate - Service Support
This is a five day course. This is the first half of the course leading to the Manager's Certificate in IT Service Management. The second part of the course is the Service Delivery course (ITILSMCSD), which is also five days' duration. Successful completion of the courses and examinations leads to delegates achieving the Manager's Certificate in IT Service Management.
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